Marcela is a fantastic hygienist, highly recommended! Dr Payne is great too. Front desk is a pleasure to work with as well. read more

I have been going to Dr. Pane for years. His wife, Michelle, is my hygienist. Lovely, professional, competent and caring people. the office staff are friendly and caring. read more

I had a great experience with them! My last dental office referred me out for everything other than very basic dental care like cleaning and minor cavity work or sealants. I specifically chose Sierra Smiles due to the reported ability to handle more dental care. Called them with an urgent request, as I could feel a hole in my tooth after a previous filling came out. They got me in right away, even were available on a holiday, and put a crown on my tooth the same day! Dr Chu did a fantastic job. I hope he stays in town a long time because I hate needing to find new dental care with so many that are sub par read more

this is my second visit to Sierra Smiles, I have to express my gratitude to everyone there! tue doctor, receptionist, etc. Special kudos to hygienist Marcela, thank you so much!! read more

We used to go all the way up to Tahoe for years to see the dentist until we found Sierra Smiles at Damonte Ranch. We're very happy with Dr. Pane and our hygienist Michelle. They are honest, and they are doing such a fantastic job! Everyone at the front desk is super friendly as well. Thank you for making us so very welcomed. read more

This is a whole person concept dentist. I've been seeing Dr Payne and this office for about a year now and I could not be happier. Treatment plans are clearly communicated with estimates. Everyone on staff is so nice and friendly. I adore my hygienist, Cheryl. She's So thorough and nice. She's the first hygienist I've ever had where my teeth and gums weren't completely sore after a cleaning. Here are some lovely additions that make going to the dentist easier: --Friendly front office staff --they offer you a neck pillow with your choice of essential oils to promote relaxation ---added bonus, a paraffin hand wax while you are getting your cleaning. read more

Always such a pleasure getting work done by Dr. Payne and his staff. I'm always greatest with a smile and a warm welcome and never wait very long to be seen. Love the small office feel with big Technology. I recently had a new crown made in-house and Dr. Payne got the bite and the fit perfect on the first try. Best office ever!!!! I definitely feel like family when I'm here read more

Amazing dental care. Randy and Michelle Pane are the very best! I have been going there for many years. Won't go anywhere else.

Overall they do a nice job. However, the dental experience takes longer than a typical practice and it's more expensive than most offices.

I was referred to Sierra Smiles by my mother as I was over my last dentist's office. I had an incredible experience here and look forward to receiving future care as needed. When I came in, the office is roomy and clean and very relaxing. I didn't wait very long before I was taken back for a tour of the facility as it was my first visit. The staff were all very kind and helpful. The facility as a whole is very nice and clean. Everything was explained that would happen during the visit (pictures, x-rays, dr. consult, hygienist check, etc.). I met with Dr. Pane and he was fantastic! He went over my dental history including orthodontics, any concerns I had, and discussed future care as needed. As he examined my mouth/teeth, he explained everything he was doing and looking for. I was then directed to the hygienist section and had a wonderful experience. Once I was seated, I was offered a neck pillow with lavender scent which was super relaxing. The hygienist offered a laser treatment to help kill bacteria prior to beginning my cleaning and even checked for insurance coverage and explained the cost. She was extremely professional in her work and I was very comfortable the entire time. I was previously told at my former provider that I would need a deep cleaning that would take more time, but she assured me that I didn't. I only needed a tad bit of extra care, but we were able to take care of it day of which was a huge relief for me. This was a night and day difference from my previous provider and I am very grateful for the experience I had. read more

If you're looking for a quality dental practice, then look no further than Sierra Smiles! I found Dr. Pane and his whole staff to be kind and professional with nice dose of good humor mixed in! They took excellent care of me and my dental needs at a great price! I travel from the Sacramento area to come Sierra Smiles and believe me, the prices are much better here compared to California! read more

I love the staff here!! Marisol is the sweetest person I have ever met! Am in love with Amber and I forget the other lady's name that brought me back my first day but everyone here is so lovely!! 10/10 staff :) read more

The staff at Sierra Smiles are great! I have been with Dr. Pane for years, and wouldn't change a thing. Dr. Pane cares about his patients. Staff at office are amazing! read more

This place is amazing, after being with my current dentist for about 14 years and started having bad experience I decided to check out a new place, at first it's scary because you have been going to your dentist for such a long time and changes can be scary. Today I went to the office and I was blown away how nice it was, coffee, granola bars, candy (healthy kind) and bottled water, it truly has a spa atmosphere. The waiting area is big? There is an area where little children can play. The staff has been great, they are super friendly and very nice people, they are super easy to deal with and they don't push you to do things. The doctors are amazing, my doctor is John McLennan, he explained everything clearly and easy to me so I could understand things about my dental condition, by the time I was done I thought I was a dental expert! The dental hygienist Pam was sweet, one of the nicest people I've met, I was super happy how she cleaned my teeth. The doctor went is very good depth to explain to me how I can care for my teeth, something my previous dentist didn't do. I am very happy with this place, the atmosphere made me very comfortable, I suffer from social anxiety, but the whole staff made me feel warm. This is a place I can see myself frequenting for a long time! With everything said I will leave you with some picture of the reception area. read more

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Horrible experience. Doctors are subpar at best, and they will suggest a treatment just to get you to pay more money. This one time they were recommending a root canal, when the actual issue was a piece of chicken bone stuck in my gum Dental hygienists are not great and they will always try to sell you something.. just because. The receptionists are idi*ts. They will tell you incorrect insurance information, like "we promise you won't pay anything out of pocket", just to get you to move forward with treatment. I'm actually surprised this place is as popular as it is. Beware. Go somewhere else. read more

First time going to a new dentist in 40 years and I couldn't have been more happy about my decision to choose this team. Everyone was very nice and helpful. Highly recommend them to anyone. read more

Excellent staff with exceptional service skills. Dental anxiety is no more. I came in from out of country and they were able to pick up where my dental care plan left off. read more

Everybody in the office is wonderful, especially Dr. Randy and my hygienist, Michele.

February 1st I go in to have a crown put on by Dr. Archer at the Damonte Ranch location. Two days later the pressure and sensitivity started. I went in Monday and they recommended adjusting my bite. This helped a little. Tuesday eve I began a low grade fever, swollen lymph nodes and fatigue. Thursday I saw Dr. Archer and told her I barely slept from the pressure/pain and of my immune symptoms. She adjusts the bite...It helps a little and I'm told it should improve since the bite was off. Sleep that night was bad again. Friday I call her and told her although the sensitivity was better, the pressure and pain was worse. She tells me to wait until Tuesday when she's back in the office and play it by ear. That day was very uncomfortable, my lip began to feel numb off and on and weird sensations in the tooth on top of being very tired. I called her emergency line with a golf ball sized abscess in my cheek at 4:40 pm, left a message. No call back 'til the next morning and her emergency solution was to prescribe over the phone antibiotics until their office opened again Monday. A very worrying and pain filled 48 hours later I called a Prosthodontist thinking the tooth needs to come out and I didn't feel comfortable putting myself in her hands again. After some 3D x-rays they discover the tooth is okay but I have a bad gum infection. He did a deep cleaning and found cement fragments from the crown install, a pocket of pus and scraped off cement from the lower part of the tooth. It immediately began to improve and two weeks later it is still healing from the infection. She never once called me after that weekend to see how I was doing or what came of it. I felt like she did a good exam on my first visit, but from now on I will see a Prosthodontist for anything other than a filling or cleaning. read more

I had a teeth cleaning and it was a positive experience. My hygienist was gentle and thorough and always let's me know what I need to do to maintain my oral health. read more

Enjoyed a thorough cleaning and exam with Amber today. Both Amber and the dentist congratulated me for good home care and said no work needed, see ya in 6 months for the next cleaning. All staff were friendly, making my next visit almost something to look forward to! read more

Michele takes time to listen and investigate any of my concerns. Today she gave me a neck pillow with eucalyptus scent which was a nice relaxing touch. I appreciate the patient-centered care at Sierra Smiles. read more

Wonderful staff greeted me warmly! The hygienist was very good with a strong but precise touch as she cleaned my teeth. Dr. was so kind and professional. read more

My husband, son, and I have been patients of Dr. Roland and Pam for over 30 years. We were a bit anxious as we knew that Doc was going to be turning over his practice. We also knew that they would not do so unless it was to a dentist and staff that would uphold their very high professional and technical standards. With Dr. John McLennan and his staff, they have definitely achieved that. It has been a very smooth transition as we continue to see Pam and Doc at their more limited appointment times. The office, decorated by Pam, is as beautiful as ever. The staff is consistently upbeat and helpful, and we feel very fortunate that "our" family dental practice continues to be there for us! read more

I was very impressed with my first visit and every member of the staff. Extremely friendly and professional. The doctor went over x-rays/photos in detail and I had never experienced that before. I also really liked that they're x-ray vest extended to protect the thyroid! Awesome! I'm so happy a friend recommended me to go here as I hadn't yet found a dentist in the area. Also pretty reasonable as they are out of network with my insurance. read more

Dr. Pane and his staff are extremely professional and caring. Dr. Pane does not only do beautiful and perfect work; he also gives you back your confidence. Dr. Pane honestly cares for his patients and wants only the best for them. He never tries to do dental work that is unnecessary just to charge you more money like many other dentists. Dr. Pane treats his patients as though they were family. Dr. Pane is one of the best dentists in town!!!!! I highly recommend pursuing your dental needs with Dr. Pane and his staff. read more

Dr. Pane and his staff are extremely professional and caring. Dr. Pane does not only do beautiful and perfect work; he also gives you back your confidence. Dr. Pane honestly cares for his patients and wants only the best for them. He never tries to do dental work that is unnecessary just to charge you more money like many other dentists. Dr. Pane treats his patients as though they were family. Dr. Pane is one of the best dentists in town!!!!! I highly recommend pursuing your dental needs with Dr. Pane and his staff. read more

I have nothing but amazing things to say about Summit Smiles. Because of an unfortunate mix up at absolute dental my healthy teeth were pulled. I came to summit smiles after a family who has been going to Dr. Postlewait for years! They worked with me on office visits, got me on a finance! I am one happy camper! I give a HUGE THANK YOU to everyone there. They are so amazing and I am proud to be apart of the smiles they help everyone get. Come here and you'll never regret it! read more

I have always liked the dentists and hygienists at Sierra Smiles. Their billing department is so bad that I will not be returning. As another review has stated, "They don't tell you that they have dropped their contracts with some insurance carriers." On my last visit, three months ago, I was required to pay the full amount. First I was told they would reimburse me once my insurance company paid. Then, I was told that my insurance company would reimburse me. My insurance company paid the dentist's office right away, but Sierra Smiles refused to admit this. The people in the billing department refuse to take calls. They refuse to return calls. I was told they tried to call me, but my phone record says otherwise. When I was able to talk to someone, she was very rude and disrespectful. She finally admitted that my insurance company had paid them, and that I would receive a check in two weeks. It has been more than two weeks, and I am still waiting. read more

Dr. Postlewait is great, but BEWARE of the costs. Specifically, you need to ask EVERY TIME you have work done if they still have a contract with your insurance company because they won't tell you otherwise. And don't just ask if they "take" your insurance--they will assure you they BILL all insurances. If they don't participate in your insurance company's plan, your insurance will pay only a small portion of the bill and you will be on the hook for the rest of the UNDISCOUNTED bill. read more

Always awesome. Pam, Doc and the whole crew treat you with such respect. They get to know you and treat you great! Thanks to all.

Excellent scheduling and thorough dental and oral exam by Dr Roland Postlewait. Highly communicative about procedures and estimated costs. I expect the unusually high level of professional service to continue in the future. read more

great place to go I will recommend this dental office to my entire family and friends and everyone else. this is what a dentist office should be congratulations read more

This is a NO star rating. I went to this location because I had been seeing Dr Postlewait for 20 yrs. I had lost my insurance and had money issues, so my regular cleaning schedule had lapsed. After 1.5 yrs the office called me to set up an appointment and said they had a new payment plan that would suit me. I went in and was immediately wary. The young tech that took xrays, etc seemed very insecure about her process, but I excused that feeling by knowing I had always been in excellent hands in that office. Then Dr Verano came in to examine my mouth. I asked about Dr Postlewait and was told he no longer was in practice. What a shock. Well, I needed a good cleaning so again I dismissed my feeling. They did not clean my teeth. When I checked out I was told I had 4 cavities and needed 2 sessions of deep cleaning. The bill was near $4000 and needed to be paid within 3 mos. I left without scheduling more appts. I found Dr Postlewait was indeed in practice and when I saw him recently I have NO cavities and need no service other than regular cleaning. Summit Smiles is interested only in driving up service costs NOT in the best interest of their patients. DO NOT PATRONIZE THIS DENTAL OFFICE !! read more