had a very disappointing experience with CD Cleaners in Frankfort…read more I recently bought several brand-new polo shirts, shorts, and dress pants and specifically brought them in to be professionally pressed so there would be no creases or fold marks from the packaging. I also dropped everything off before 10 AM, and according to their policy, same-day pickup should have been available. Instead, I was told it would not be ready until the following evening. When I picked up the clothes, they looked terrible. It honestly appeared like some of the items had not even been properly pressed at all. The creases from the packaging bags were still clearly visible. I immediately called and explained the problem. They told me to bring everything back and assured me they would "make sure it gets done right this time." Each trip to their store takes me about 25 minutes each way, so having to drive back and forth multiple times was extremely frustrating, especially because I work long hours from 7 AM until 9 or 10 PM every day. After bringing the clothes back, I called again and spoke with the man handling the store. I explained that some items still looked untouched. He said the owner would call me back. Nobody called. The next day I had to call again, and I was given excuses about why the owner never contacted me. Eventually the owner called and wanted me to bring everything back yet again. At that point, I lost confidence completely. If the job could not be done correctly the first or second time, I do not believe repeating it again would suddenly fix the issue. Very disappointing customer service, poor communication, and a complete lack of consideration for customers' time. I expected professional pressing service for brand-new clothes and instead ended up wasting hours driving back and forth with nothing properly resolved.

I have a pair of pants that needed to be altered. Left them at cleaners, they called a few days…read morelater, $40. Ok fine, call me to pick them up the next day. I thought that was fast and was super excited to have them back. Pay for pants and on way out to car, realize none of the alterations were done. They apologized, took them back. Called me to tell me the cost of alterations again!!! They said they were confused. Finally picked up finished product and the alterations were absolute shit!

Had a long dress purchased for a wedding hemmed, good price, returned on time. very nice staff.read more

excellent work & friendly service. Had a 35-year-old cross stitched baby blanket for my son that I…read morewas giving to my son's child for the baby shower. They took the time and the blanket came out clean & pressed. Looked terrific. I appreciate all the time the owner took to do this great service.

At least half of everything is out of order here. The prices are $4.50 for 1 load and go up to…read more$9.50 for their ONE larger machine that can supposedly do 6 loads of laundry. I spent $40 here on 8 loads of laundry, for that price you'd think they could at LEAST sweep the floors or restock their vending machine? The water inside of it is so old is completely collapsed! Place does the job, obviously, but definitely not worth the pricing. Also they use a card reader, so make sure you bring change, because if you don't the machine doesn't give change back.

this laundromat is so rundown at least 15 washing machines seven dryers completely broke no toilet…read moreseat on the toilet and when you go to wash your hands, the fixture actually is leaking all over the sink. Truly gross and disgusting.

Fresh and clean facility great customer service. Excellent prices…read moreParking is available . The whole place has a positive vibe. The staff are very personable and friendly. This is the best laundromat in Chicago . I actually drive out of the city to come to it. It takes me about 20 minutes but it's well worth it because of the price customer service they're wash and fold service that they provide. It's the best place I've been to in Chicago when it comes to a laundromat.

A very clean nice place to do your laundry. I love the Large folding tables! Easy for me a guy to…read morefold sheets by myself. Try out these folding like cubes they have on tables makes folding shirts a breeze.

Awesome job! Prices were reasonable, and the lady at the desk was knowledgeable and friendly. We…read morewill return.

I have taken my clothes here for years and they are great! Very hard working, well organized,…read morealways a delight to work with.

I brought in a brand new jacket to be pressed only. It was ruined and they denied any damage and…read morewas very rude.

Amazing service! I got waited on by Alex and he was so helpful and friendly! I need to rush my dry…read morecleaning and he was more than accommodating.

Needed to go here when my washer died. Clean, big, nice machines, great owners, and an easy to use…read morecard you can recharge without lugging around lots of quarters. The machines also have an "extra" wash cycle for loads that need longer. I definitely recommend.

A joyful, welcoming laundry experience thanks to Renee!…read more I found Fast and Fresh Laundry online and decided to make the drive from Glen Ellyn to visit my son and do his laundry. I am so glad I did! From the moment I walked in, I was struck by how welcoming and joyful the environment was. Renee was the attendant on duty, and she is absolutely wonderful. Her nature is so helpful, professional, and warm. She thoroughly explained the process for using the machines and made sure I had everything I needed. The entire experience was fantastic, not only because of the great facilities but because of Renee's kind, friendly service. The laundromat itself is very clean and well-maintained, and I felt completely safe the entire time. It's a joyful and friendly atmosphere that made a chore feel more like a pleasant stop during my visit. If I'm ever in the area again, I will absolutely stop by just to say hi, even if I don't have any laundry to do. Do yourself a favor and go to Fast and Fresh Laundry--you will feel right at home!

First time client, I had read great reviews so I brought a jacket and coat in. When I brought in…read morethe jacket I specifically showed where lint was on the jacket which was on the front, I saw no spots. I go to pick up the jacket, and there were two spots on the front. They said they tried to call, and maybe they did and it went to spam, but yet they still cleaned it and charged me. One would think that you should not clean it until I could be reached. Either they are responsible for the spots, or they should have waited to see me before cleaning it! From my experience with other cleaners, if they have a question about an item, they don't clean it until we talk. The coat looks fine, but still a very big waste of $45. Never again will I go, or recommend.

Great service!! I needed a suit cleaned quickly and they did a great job…read more Have used for many years and always have had a great experience.