This spot is a hidden gem. I come here all the way from the city & it's worth it. The facial was relaxing & effective & my face was properly steamed so the extractions were easy going & not painful. The aesthetician was so friendly & she did a great job. Will be back next month! read more

After searching for a good esthetician for a long time I finally found this salon. Jura is extremely polite, profesional and full of knowledge. The facial is so relaxing!!! Jura's space is super clean and tidy, she tells you about the steps and products she in using. I came because I needed to have my face extracted from all the gunk. Jura did exactly that. She was gentle, yet effective. I had a face and hands massage too. I'll be coming back for sure!!! Thank you Jura read more

I went in getting my first deep cleanse facial. I will start by saying 2 positives. The staff were nice, and the neck massage was good. It was a 1 hour cleanse- and she left the room 3-4 times for 5-15 min at a time to let things sit. I looked at the monitor to where I can see her Fixing her hair and standing upfront instead of working on her customer (me). So really the facial was like 20-30 min out of the hour. There was no machines used and decent products. The lady put out HOT stones for my hands to go on, I burned myself. The steam for opening my pores was suffocating- I had to tell her I couldn't breathe. And icing to the cake- She left product all over my face when I left. I am so disappointed with this and will NEVER go back. read more

Silk Roses Salon Spa - Nail Salons Near Me - Downers Grove, Illinois

Meh. That pretty much sums it up. I received the couples massage with wine package, and it was my friends first time having a professional massage. I've had many massages before, both at chiropractors offices and at spas. This one definitely did not compare to others I've had. We walked in and the environment seemed pleasant. Their credit card machine wasn't working so we used a check. No biggie. The place had cute decorations but it definitely didn't look like they've been open since 2010; it seemed like they were still getting established. Anyways, I had an appt at 2:00 and the massage room wasn't ready yet, but we finally went in around 2:20, and got started around 2:30. When we walked into the salon, the employees were all sitting around talking. Just sayin'. The room was adorable, but we could hear the other employees talking outside. Oh well. After the first 5 minutes of the massage, I genuinely wondered if these girls went to school or were actually licensed. They were all very nice, but no techniques were being used. It was basically an oily rub down. Very light pressure, too. I've always had a specific kind of massage done, whether is was deep tissue, Swedish, hot stone, etc. It seemed like they were attempting to use techniques from all kinds of massage. Is that what "European" massage is? Idk. It was interesting. The back work was less than mediocre, but the scalp, leg, and hot stone work was very nice. I won't be returning to this salon, but I'm a huge supporter of trying new places. And groupon is a great way to do that! I will, however, be taking my friend to a salon I love and trust so she can get a truly relaxing massage. ps- They did the "hitting and slapping of the back" thing. Not pleasant. read more

A charming and elegant salon with highly skilled and kind staff. Jura has many years of European training and experience. You will know right away as she is an efficient and confident aesthetician, masseuse. Emmett gave me the best haircut of my life. He is thoughtful in his styling strategies and takes YOU in consideration. Please give them a try. read more

Excellent all around! I cant say enough how wonderful of an experience i had at silk roses. my opinion is that they have outstanding customer service. staff is super friendly and professional. atmosphere is nice and calming. had a deep tissue massage and lady definitely worked out all my knots. i also had my hair colored/cut and Marta did a phenomenal job. i highly recommend this salon. read more

In love with every manicure/pedicure done by Oksana(she just moved to this salon). Great service, very professional and creative technician. Been using her services for years now, definitely recommending read more

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Best massage therapy place on the planet! I won't go anywhere else. Staff is always friendly and helpful. I have been searching all around the city for an affordable and inviting massage therapist. Jura exceeds my criteria. Her genuine care for each client was apparent after my first meeting. read more

The person who did my facial was bad at behavior. They don't attend clients with 100 percent efficiency. They just give 20. Not recommended. Much better facial options available. read more

This place is disgusting!!! They broke just about every health code there is. First of all, when I arrived she was finishing up with a previous client. She then took the tools she was using on that client, sprayed the part of them that touched the client with some liquid and tried to use the same exact metal tools on me that she was just using on this other person's feet. That IS NOT the legal way of disinfecting your tools. You are FIRST supposed to wash them with soap and water and SECOND sterilize them in either an autoclave or a medical grade solution that the tools should be FULLY EMERGED in. When I stopped her and asked her to please get clean, fresh tools she looked at me very confused and explained that these tools were clean because she "sprayed them." They clearly have NO IDEA what they are doing over there. The next thing that made me want to never return to this place EVER again is that they reuse their paper/wood files that are supposed to be disposable!!!! The file she used on my feet and nails was clearly so worn down from previous use that they hardly worked. The fact of the matter is that these types of tools should be thrown away after each use and each client should receive a fresh file. I will NEVER RETURN to the God forsaken salon again!!!!!!!! If Yelp allowed me to give this place no stars instead of one I would for the health risk they are putting all of their clients in everyday their doors are open. Shame on them!!!!! read more

I had to leave a review because this place is Awesome and does NOT deserve the terrible reviews it has. First of all it is super cute: awesome red and black color scheme with great pictures on the wall. The manicurists were extremely thorough and nice and really took their time with us, doing an excellent paint job with massage. She even helped me into my coat! $49 for a 2 Mani Pedis is a most excellent deal, so come here with a friend and enjoy. My friend and I were here for an hour and a half for an excellent thorough appointment and both of us would highly recommend and will probably return ourselves! read more

I went by there with a friend and I tried to get into the door and it was locked. I waited and made eye contact with the woman who was chatting on her computer. Then she went into a different room. I made eye contact with a different worker who also did not walk toward the door. This was around 5pm and they closed at 7:30 according to the sign. read more

I also used a groupon deal to come here. They also offer this deal to new customers. Okay so the people here are super nice. However the place is just not that nice looking. You pay for what you get. So if you want a deal go here cause it's safe and your nails will look nice. However: the place looks all cluttered, it's next to a 7/11, to dry your nails your shoulders must be at a 90 degree angle, and yes the woman does push super hard on your nails but I swear she gets every piece of cuticle off. You're choice... read more

Disgusting. There is no other word for the quality of work done there. Nails cut incredibly crooked and left rough, cuticles in pain, rude employees, I asked for a slight trim and she actually got out the clippers and cut off all my nails (I had spent over a month growing them out and they are now just at the tip of my fingers and look like I bit them all off.). My toddler does better nails, please don't waste your money!! read more

Used my groupon for a facial. My experience was very relaxing and my facial was wonderful. I bought the 3 pack special and have gone twice and look forward to my third one. read more

This was the worst nightmare from all spas and massage places. Unprofessional, rude and the worst treatment for a customer ever. Don't go here, there are better places to spend your money. read more

Went here on a Groupon for a mani/pedi. My nail polish chipped after 1 day and three days later is almost completely chipped off. The woman who did my pedicure was jabbing the tool into my toes to push back the cuticle so hard that it hurt and my toes were red around the edges. I still have tons of dry skin on the heel of my foot, she did not do a good job at all. Not very friendly or professional. I was not impressed with the place or the people there. I won't go here again. read more

I'm really disappointed with the manicure and pedicure I got. I paid $39 for the no chip manicure and pedicure. The woman filed my nails crooked, the left side of my nails are higher than the right. She applied the no chip way thicker than necessary, there are air bubbles and it's wrinkled in spots. My toes, it looks like she used two different colors. She was very aggressive with the scrub & callus file, and I don't have calluses at all. I will never return to this salon. read more

I was skeptical to use my groupon after reading reviews, however my experience was awesome! My sister and I used the couple's massage groupon. We arrived and our rooms were ready to go. They were very clean and nicely decorated. We received the hot stone massage. The two women knew what they were doing! I left very relaxed and very satisfied. I will definitely recommend this place to friends! read more