I've been taking my dogs to Skyline Animal Hospital for the past two years. Every visit, I've…read morereceived kindness, patience, and amazing care from both Dr. Messri and Dr. Cyrus as well as their support staff. This morning, I had to bring my 18-year-old dog, Sunny, to be put to sleep. I was very emotional and I was placed in a room shortly after our arrival so we could have privacy. Sunny had late stage kidney disease but for the past year, Skyline provided us with excellent care. They were always available for questions and allowed me to come in on short notice for multiple appointments. They didn't immediately push me to see a special internal medicine doctor, which would have prolonged Sunny's suffering as well as my own stress. The Skyline staff was with me every step of the way. I can't thank Dr. Messri enough for his kindness today. He explained everything clearly and was so gentle to Sunny as she passed. I can tell Dr. Messri, Dr. Cyrus, and the staff work really hard and truly care about their patients. I look forward to receiving care for my other dog, Mona, for many years to come.

I know and feel how difficult our current conditions are. I feel both sides need to be kinder. I…read morethought a lot about posting this review. I decided to do so to share my experience and allow an opportunity for growth. I wanted to be proactive so I am thankful this wasn't an emergency. My pup has extreme allergy issues. I recently moved to So Cal from No Cal and started a new vet relationship. I explained to Dr. C what the pups experience had been and what I needed. I thought that went well. Scheduled a follow up visit to check in and review protocol as this is when his allergies take a bad turn. I specifically requested Dr c again and was told to come on a Tuesday. I arrived 10 mind ahead of appt to give them time to check me in and to be respectful of their time. First - Dr C wasn't even scheduled to work that day. It appears they may have double booked as there was another couple waiting with their pup. We both were taken to a room and the other couple were seen right away. I waited over half an hour and nothing. When I stepped out to ask if the vet tech could at least vaccinate the pup that seemed to throw everyone for a loop. Please no it is a large and appears to be quiet office. Many people seem to have not a lot going on and it appeared as if I may be disturbing then rather that being a paying customer with a request. When after standing around and nothing seemed to be happening other than just wait around. I thought this wouldn't work and left and got what seemed not of pure intent with a have a good day. If you are a parent you know what I mean when I say tone wasn't genuine. Now I am not angry just disappointed at people lack if care and kindness. I chose to drive further looking for a responsive and kind business. For me, this is not it. I was able to start service with a new vet within 2 miles from where I live. My message, be kind but expect the same in return. If not, go somewhere else. That is all we can do.

On Feb 15 I had put my Sweet Louie to sleep . My neighbor has a white big poodle that was not doing…read morewell at all. I referred park hospital to her. I saw my neighbor this evening and she thanked me for referring her to Park Animal Hospital. She told me last week she took her dog in and the Doctor and staff were wonderful during such a difficult time. I normally don't refer , but as heart broken as I am, I have to Thank Park Animal Hospital again ... God Bless all our sweet Sweet 4 legged Angels..

I called this office specifically because my dog has frequent seizures and I needed guidance on…read moresafe flea prevention for her. I emphasized her seizure history MULTIPLE times during that call. They recommended NexGard and had me pay $75 for MDR1 testing plus a little over $100 for the medication. The problem: NexGard belongs to the isoxazoline class of flea/tick drugs, which carries an FDA warning against use in dogs with a history of seizures, since it can lower the seizure threshold. This is DIRECTLY on the medication's own label! The MDR1 test also isn't relevant to this risk, it screens for sensitivity to a completely different drug class. I raised my dog's seizures as the whole reason I called, and was still steered toward a medication that's SPECIFICALLY CAUTIONED against for dogs like her. I'm now out nearly $200 with no safe solution for her flea prevention, months later. Would like to see more care taken when a pet's medical history is flagged upfront. I would have rather they told me they do not have a solution for me rather than waste my time and money. I have attached screenshots of the emails that completely ignore my concerns. You can see the time stamps and how long I have tried to be patient and get answers. This has been going on for months. I'm so disappointed because I truly loved this vet before this experience.

Dr. Barns is the best! He has great and friendly staff! Always take care of our fur baby when she…read morehas any medical issues. Thanks Doc!

I've been going to Angeles Animal Hospital for 40 years now. More than a few dogs and puppies of…read moremine have been there and, sadly, a few dogs euthanized there as their time came. Myself, my wife and my dogs have always been treated with respect and with great care by Dr. Ron Barnes, Dr. Hailey Barnes and Dr. Warner. They have all been more than I could ask for helping me care for my four legged children. I'm happy to recommend them.

Kairi loves VCA VCA has been treating Kairi since 8 weeks!…read more Kairi signed up from the care club which includes vet visits, annual shots, etc! Kairi gets so excited to see all the staff! We will be back forsure for our shots!

Do NOT take your pets to VCA Chatsworth pet clinic. I had to put down my 13 year old Shepherd mix…read morethat also happened to be my children's first dog. I was quoted a certain price I was even given a printout. On the day of his last appointment they called me as myself and my entire family was crying in the car and informed me that they would be charging me much more than originally quoted. Unfortunately I only could afford what they originally quoted me and had to scramble last minute to find an emergency pet clinic. This ruined Christmas for my entire family and myself.

I cannot express my gratitude enough for the team at TrueCare. My 15 year old cat was struggling to…read morebreath when we arrived. The moment I walked in they called for someone in the back to come take him to check him immediately; they then spent 14 hours rescuing him. They discussed treatment plans/options with compassion and understanding. Dr Farrell, I later discovered, stayed well past her shift helping monitor him. Stacy was able to get an IV line into him when I was ready to give up. They not only took care of my pet but they reached out to care for me-offering blankets (Clarissa!), tissues and coffee/water as well as comfort. Thank you to all of the unnamed team who helped send our old man home with a little more time. You are all amazing and I wish I had thought to get all of your names and thank each of you from the bottom of my heart!

My cat has digestive issues and we have been a frequent flyer at True Care, we should probably get…read morea punch card so we can get the next visit free :) Most recently, my menace of a cat chewed on an eggplant leaf and we had to go in. When I got there, vet techs were waiting for me. Some of them took her back, and one took my story on what happened, and her symptoms. I had to call Pet Poison Line so they could tell the vets how to treat her-that's fine-and they wanted to do a full workup on her since she is 12. I said that's fine, that's what insurance is for. It was about 11pm when I was sent home to rest while they took care of her. At about two, they called me to tell me that she survived the nightshade poisoning, but they had found a thicker spot in her intestines in the x-ray, and they wanted to do follow-up images in the morning, so I got another estimate for them to keep her til the next day and run another round of x-rays and do an ultrasound. She stayed and I went back to sleep. In the morning, a very kind vet whose name I don't remember called me and went over what is happening and why that spot could be there. She gave me advice on how to proceed after today. She asked what food my cat eats so they could give it to her there too. I was kept in the loop the whole time from when I got there to when I picked her up at 4:30pm. It set me back about $3500. Thank God for pet insurance. But considering all they did and the overnight stay, not terrible. My cat's idiocy may have saved her bacon if we caught something early, but so did True Care's thoroughness.

I went on Yelp and called several vets. The veterinarian with Gemcore is the only one who answered…read more I'm so sorry I can't even remember her name because everything happened so quickly and it's all such a blur, but she answered my call at almost 10:00 p.m. while she was driving, when no one else answered. The last thing you want when your fur baby is suffering is to reach voicemail after voicemail. Hearing a compassionate human voice on the other end of the phone brought me so much comfort. She came to my home first thing the next morning. I was worried about my younger Golden Retriever jumping on her or interfering with her care, but she was absolutely wonderful with both of my dogs. She encouraged him to stay in the room with us once he was comfortable with her, and I truly believe that helped him understand what was happening. She was incredibly professional, but I'll never forget one small moment. Out of the corner of my eye, while I was saying my final words and paying my last tributes to my girl, I saw her quietly wiping tears from her eyes. As a healthcare provider myself, I know how often we're expected to wear a mask and stay composed. Seeing that genuine emotion didn't make her seem less professional, it reassured me that she truly cared. In those final moments, your mind races. You question whether you're making the right decision. Seeing her emotion gave me peace because I knew she wasn't simply going through the motions. I knew that if she believed my girl wasn't ready, she would have told me. Most of us are fortunate enough to experience this kind of heartbreak only a few times in our lives. She carries families through it over and over again. That takes an incredible amount of compassion. Thank you for your kindness, your empathy, and for helping my sweet Lilo leave this world peacefully and with dignity. Please take care of yourself, too. The first photo is the day Oliver met Lilo as a puppy, their first photo together. The second was taken just before the veterinarian arrived to help Lilo pass. I didn't realize until later that I had unknowingly captured both the beginning and the end of their story together I will miss my Lilo for eternity.

My (third) senior pup and I are so looking forward to see Dr Gonzalez again this week for his 6…read moremonths preventative / well-being check up.. This is not my first review of our beloved Dr G, and I just recommended her to 6 more people again just these past 2 weeks. I always say to people I give her card to: "you will discover she is an Earth Angel - if she moved to a different town, I'd take my pup there... When you find a great vet, they are Gold! She's not only compassionate, present and knowledgeable, but also she does not oversell." Besides all the regular check ups, Dr G. has performed 2 substantial surgeries on my pup in the last 8 years, and has been extremely kind, providing valuable reassuring step-by-step updates throughout, especially aware that I had lost my beloved first dog, (with a different vet), when he did not make it through the anesthesia... In the 8 years Dr G. has been our one and only vet; everyone I have sent to Dr G. has fallen in love with her, and has thanked me for the referral. I trusted Dr G and her small compassionate team with the euthanasia of my precious second dog, Handsome. She is truly an Angel on Earth. At her Chatsworth location, I love that she's created a lovingly cozy "home environment" for the euthanasia experience. That it so needed during that deeply emotional time, and more veterinary offices ought to follow her example. I found her many years ago when I was dissatisfied with a busy veterinary front desk in Sherman Oaks, after they had made errors in my first dog's chart. Unfortunately he passed, and I learned that finding the RIGHT professional truly makes ALL the difference. So yes, I drive from Sherman Oaks. Gratefully so :) I am thankful that my cherished pups are her patients. Her ethics, her care, her kindness, her knowledge, her integrity - she's our number 1!!!

My beloved cat of 17 years was in bad shape (no thanks to Park Animal Hospital, long story) and had…read moreto be euthanized. Yosemite Pet Hospital was very kind from the start. I was allowed to be with my Sasha until she passed, and I was allowed to stay with her for a little while after (so I could be sure that her spirit attached to me). My cat came to me in a dream that night and she is happy, she is with me. Thank you Dr. Madrazo and all the staff for your support. This hospital is very nice. Their examination room has a big window which looks out onto their beautiful garden area. (4 days after): Thank you to all of you at Yosemite Pet Hospital for the card and all the kind words. That was so thoughtful!

Avoid this scammy vet at all costs. They charge at least 30% more than other vets in town. They…read morepush unnecessary tests and procedures (they have a woman call and patronizingly say "your baby" over and over to try to milk money out of you). I took my 2 year old indoor cat in for a simple infection in Nov. One day and $2050 later, she's on antibiotics. She's better... then dead two days later. I called them to get answers. Of course they had the "your baby" girl call me back to try to milk more money out of me. The fake concern was honestly insulting. I ended up having to take her to another vet (wonderful staff at Mountainview) and she had to immediately be put down... 3 days after leaving Yosemite Pet Hospital. Stay away from this place if you want to keep your pet alive and not go broke.

I didn't realize going to the vet these days is like going to a car dealership. I sought out Dr…read more Ron's services to get a quote on a spay for my kitten, but because they could not give an estimate over the phone I scheduled for a $92 initial appointment. I did think that was quite the cash grab, but I gave them the benefit of the doubt. After the initial, the quote I received was around $900 for spay, which I thought was outlandish and simply decided to not return. (Spoiler: I was able to schedule elsewhere for TWO of my kittens for under $600) Anyway, it gets worse. Upon receiving a negative internal review from me, they called me to let me know that they happened to be running a promotion on spays. They also let me know there were some procedures they could probably take off to reduce the price (eg nail clipping). Convenient right? I let them know I already scheduled elsewhere, but I was potentially interested in a neuter. This is where it gets even more interesting. Naturally, they jumped on that possibility and "noticed" I didn't get the discounted initial appointment price for my first kitten because apparently I was supposed to mention she was a new patient. You mean I had to see on your website ahead of time and request the discount, rather than just give it to me because it's obvious it would be a first appointment? Ridiculous. But guess what? They were somehow willing to produce a quote for the neuter despite not having an initial appointment, like they required before for the spay. Not to worry, I went elsewhere, to an actual vet who specializes in cats (not a surgery center/spay neuter clinic) and paid around a quarter of the price for both of my kittens who are happy, healthy, and recovering nicely. TLDR: They're overcharging over here.

Apparently, they've implemented a new policy requiring prepayment at the time of scheduling. My…read moremedical doctor doesn't even require this. It's absurd and inconvenient. Policies like this make it feel like they care more about payment than patient care.

This review is loooong overdue. But I just interacted with the office just this morning and they…read morewere so sweet and nice once again. Plus it was my Tony's (my little fur boy's) birthday yesterday. So, I am finally posting it. Even though it was a very sad day (of having to let go of our kitty), I have to say that this was an amazing clinic with an amazing staff and an incredibly humane and knowledgeable doctor. I was sooooo lucky to get her at the last moment. We've been referred by a good friend, and we called in and despite their busy schedule, they were kind enough to take us in with the last minute appointment, because our cat was in a very bad condition and our previous vet could not determine much. Jennifer was the one who answered the phone and she's been an angel from the moment we spoke to her on the phone to the moment we left the office. What a kind, compassionate human being! I don't have enough good things to say about the Doctor P who was so intelligent, experienced and did not BS around giving us false hopes or torturing our cat with extra tests/procedures (and pain and suffering along with it) to prolong his life. In a very delicate way, she confirmed what we've been suspecting for a while now and made this decision a little easier to make, even though it's never easy, no matter how ready you think you are. Anyway, the whole staff was really cool, the ones doing paperwork and also a very kind girl who was there during the final injections. In the difficult times like this, it is very important to have this kind of clinics working...

Took my puppy for a possible eye infection as a new patient. I brought in all the vaccine…read moredocuments from a breeder and the previous vet. Out of nowhere, they recommended that my puppy gets a vaccine booster shot. On the basis of recommendation, we went ahead with the booster but the this office made a error in reading all the documents I provided (they did take all the coduments and made copies of them). My puppy didn't need to have another booster for a year. Spent money on unnecessary procedure and I felt so guilty for putting my puppy through a shot he didn't need. On top of that, they asked me to come back in a month later for ANOTHER BOOSTER SHOT!! They are very eager to schedule your next appointments but wasn't competent to take proper care of my puppy.

The Banfield team is honestly so kind. They always remember my dog, are kind and caring even when…read morethey're super busy. The one negative is the wait sometimes but the staff and service have always been great. Update, I would also like to compliment them because recently my dog had an emergency where she got off the couch and started screaming in pain. It was so scary and Banfield was so kind they allowed us to come in asap and took such good care of my fur baby! I cannot thank them enough for that.

This was one of the worst customer-service experiences I've ever had at a veterinary clinic…read more My dog needs an LDDS test because of high liver enzymes. This is not optional or cosmetic--it's a serious diagnostic test. Yet the Banfield location in Chatsworth (91311) acted like scheduling it was a burden. They pushed back, resisted, and initially refused to book the appointment. It took a manager from another Banfield hospital calling them just to get an appointment made for today. That alone tells you how poorly this location is managed. When I arrived, I was 20 minutes late. I understand punctuality matters, but what happened next was unacceptable: they immediately used that as an excuse to refuse to perform the test, with zero effort to help or problem-solve. An LDDS test involves timed blood draws every 4 hours, so a professional clinic would explain options clearly, offer a modified plan if possible, or at minimum reschedule in a reasonable way. Instead, they acted like they were looking for a reason to turn us away. The practice manager, Katie, was hostile, dismissive, and confrontational. Her behavior was not just "busy" or "having a bad day"--it was outright disrespectful. I asked for the next available date or any alternative appointment, and she refused to schedule anything. No solutions. No accountability. No concern for my dog's health. Just attitude. Bottom line: If your pet needs real medical attention and you expect basic professionalism, avoid this Banfield in Chatsworth. They wasted my time, added stress during a health issue, and showed zero empathy or willingness to help. I will not be returning, and I strongly suggest you take your pet to a clinic that actually cares and behaves professionally.