We recently purchased a vehicle from Toyota of Simi Valley, and the entire experience was outstanding from start to finish. Jaz and the online sales team were extremely helpful. Before we even visited the dealership, they answered our questions about pricing and sent us a detailed video of the vehicle showing all of its features. Everything was transparent and straightforward. When we arrived at the dealership, there were no surprises. The price we agreed to was exactly the price we received. There were no unwanted add ons, no pressure, and no games. The test drive was easy, the paperwork process was smooth, and the finance team was professional and respectful. Everyone we worked with was friendly, knowledgeable, and focused on making the process simple. We were in and out in about two hours, which is probably the fastest and easiest car buying experience we've ever had. Thank you to Jaz and the entire Toyota of Simi Valley team for making the process stress free. We highly recommend them to anyone looking for a straightforward and honest car buying experience. read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

I called ahead talked with Gilbert and he helped me schedule an appointment. I came in and talked with Rodrigo. He helped me find my car showed me all the options. Help me pick out the right one for me.10/10 experience I drove it out the lot same day! read more

I had the best experience with purchasing my new car! Rigo made the car buying process so easy, he took his time and was super patient throughout the full experience. Steven in the financial department was the sweetest, he answered every single question I had and was also incredibly patient. Thanks to Gilberto he went above and beyond to make everything come together. Thank you so much Toyota ! read more

These people here are amazing. I bought my daughter a truck in 2021. She didn't love the gas mileage so I took the truck over and bought her a car that got better gas mileage. I took the truck over and I'm glad I did. Really love this Tacoma. It's almost time to trade it in and they are bending over backwards to help me and when it comes to buying cars, I'm hard to please. Really impressed with them. Katie in Service is 5 diamonds. She is the best. Matt B in Sales, the best Matt the owners son, the best Raffi in Sales, the best Michael in Sales, the best Just a kick butt team there! Even met Joe the owner, a couple years ago. read more

Simi Valley Toyota - My Tacoma - Car Dealers Near Me - Simi Valley, California

I've been here a few times for sales and have generally had pretty fair experiences. Have gotten some great offers on cars in the past that didn't work out but finally got into a Supra at a decent deal. Not a fan of their mandatory add ons but you can typically negotiate the price down to cover that cost. I'd give sales a 3.5-4 star but this is about their service center. Took my Sienna in for its 5K toyota care service. Was informed that there was no oil change, which I figured so that wasn't a big deal. I paid out of pocket, about $130 which is kind of wild since it was $80 in labor for a 30min job. I'm still not even mad at that though since it is a dealer after all. Whats really annoying is that they scratched my cars side skirt during the service. I sent a message to them about it after I had picked my car up and went home...no response. Unfortunately I can't exactly hold them to it since I went home but I know that the scratch wasn't there prior to me bringing the car in. I walk my cars every day in the morning when I bring my kids to school and I would have seen it. No way it could have happened in the 3 miles back home. As a dealership this place is easy enough to work with, but for service, I'll drive over to someone that'll take better care of my car. read more

Simi Valley Toyota - Too big to be rock damage, too small to be a stick or something. It's in the form of a slit - like something like a jack hit it. - Car Dealers Near Me - Simi Valley, California

Never have I ever encountered a more rude service advisor. I asked him to take care of an issue for which I received a letter for from Toyota corporate. He basically told me I was lying and if I couldnt produce the letter he wouldn't fix the issue. Why would I keep a letter when I assumed that the dealership would be aware of this known issue?! Also, I've never left with tire pressure not being checked/fixed. Lazy. I asked if he could call Toyota corporate and figure it out. He said NOPE. He wont do that. So I spent 40 minutes with a lovely woman at corporate who verified everything. Furthermore, the issue is something missing from my car that is STOCK thats missing. They sold me the car with missing badging. So even without this letter ... hello! Its pretty clear the dealership sold me an incomplete car. But no, rather than fix the issue Juan all but called me a liar and wasted an extra 40 minutes of my time. And of course the manager is busy and nowhere to be found... how convenient. read more

Simi Valley Toyota - How lazy - couldn't even adjust/fix tire pressure during service? - Car Dealers Near Me - Simi Valley, California

In retrospect I didn't give this place a fair review. When Thousand Oaks Toyota made up some bogus reason why they couldn't service my vehicle under warranty Simi Valley Toyota stepped up and did. When dealing with other dealerships, I keep looking back to my experience with Simi Valley thinking, "Simi Toyota was way better." I would buy here again and I can't have a 2 star review on here since I send everyone I know here, telling them to avoid Thousand Oaks Toyota at all costs. The only thing I can say is there was 1 salesman here I didn't like, but that was just 1 of many I dealt with. Service here ended up finally fixing my brake problem under warranty and the car has been running great since. That's this critic's review. read more

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We purchased a Toyota Tacoma and all I could say is that everyone there is amazing. We were there for hours trying to figure out which truck to take, Felix was so patient and he just has an amazing personality. Manny was also amazing, seriously they made us feel so comfortable. We would change our mind so much and you could tell they didnt mind. Highly, highly recommend Simi Valley Toyota. Highly recommend you work with Felix and Manny. Mark was also amazing. We went to several dealerships and trust me this place was the place we're they made us feel comfortable. Felix, Manny, and Mark thanks for everything. Will be coming back for another car for sure. read more

Simi Valley Toyota - Thanks Felix, Manny, and Mark - Car Dealers Near Me - Simi Valley, California

Toyota service could improve!! Bought my car in May had a maintenance light come on then stay on... took it in and thought it was an oil change turned out to be rotated tires. Ok, did the rotate tires. $80 bucks... got my car back and now need alignment! The was great before I took it in for what I thought was oil change but turned out to be rotate tires for did $80 bucks!!! Now the alignment is off drifting to the right and I'm extremely disappointed!!! I reached out no response from management just automated AI responses... I think it makes it worse!! So sad too bad! I will never come back!!!! read more

Purchasing a new Prius Prime Hybrid Plug-in was surprisingly a very pleasant experience ! Complete information, full explanations, no pressure! But this review is also about their Service Department. An unexpected busted tire was very inconvenient, dangerous and potentially very expensive. However, Toyota of Simi Valley Service Dept. was extremely helpful, professional and courteous. The Service Advisor Robert Hudson worked so smoothly that we felt ours was the only job he was working on! Many Kudos to Toyota of Simi Valley (CA): their Sales as well as their Service Department. read more

I used to live close to this car dealership. I have had several Toyotas over the years. I was ready for a new car. I really wanted the Land Cruiser but it had just been released so there weren't many out. I get that the price may be a little higher when there is a limited quantity. After waiting months on the waiting list, they finally called me and were trying to sell a $56k car for $90k. They were not budging. I don't get what's with the price gouging. It's a very dishonest way to do business and total profiteering. After that I refuse to take my car in there again for service or to buy another car. I ended up buying a 4 Runner at a different location. I wouldn't ever trust them again after that. And neither should you!!! read more

This review is for the Service Dept Only: Raul Lopez is my go-to service advisor! Raul is always super friendly and professional. He provides clear and detailed answers on all my service related questions or when technicians make recommendations. He makes sure our car is always returned in a timely manner and clean condition. Very easy and smooth process working with Raul @ Simi Valley Toyota! read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

Recently purchased a used RAV4 at Simi Valley Toyota. It was a long distance transaction, flying in and driving the car back home. JB and Johny were very helpful in sending detailed, up-to-date information about the vehicle and making the in-person pickup quick and easy. Simi Valley Toyota is certainly a refreshing surprise compared to my previous car buying experiences. Thanks! read more

Traded in my ride yesterday and couldn't have asked for a better experience. Everything was easy and painless. Shout out to Jared who was on point and helped tremendously. Awesome work. Thanks for the amazing service. Loving the new Tundra! read more

Great experience at Simi Valley Toyota. Everyone was very professional and welcoming. Naaman helped us go from our RAM 1500 to a pre owned Rivian they had in their inventory. Everything went smoothly, and Naaman even took the time to watch our two toddler boys so my wife and I could clean out our RAM. Definitely recommend this dealership. read more

This dealership is amazing! The staff was knowledgeable, friendly and made buying a car smooth and stress free! I highly recommend them! I will never go anywhere else! Thank you Toyota read more

I've purchased about 4 cars in this Simi Valley Toyota franchise over the span of 25 years for myself and family. So, I practically know much of the people who work here except the new salespeople who come and goes, every several months. In essence I keep coming to this dealership for service, parts and checkups for whatever I need. I also often browse around the sales platform to compare the prices and the ongoing new stuff they come up every year while my car is being serviced. The dealership is clean, neat, tidy and their bathrooms are super inviting. They also offer tea, coffee or other snacks while you wait for your car to be serviced. But I'd like to give my 5 stars to their parts department, they're ways polite, kind and willing to help you out whenever you need anything whether on the phone in person. I ended up donating my older Camry to charity to help our community center and had some of the air filters that I no longer need. I called Julio of the parts center and asked in I can still return some of the parts I bought for my cars. He willingly said to drop by and when I got there, these gentlemen made it easy for the exchange, who does that? Wow! So, if you're in the market for a car or just wanted service, come to Simi Valley Toyota and meet the wonderful people of this dealership. All Toyota dealerships are not built the same and when you come to Simi Valley, am sure you'll b treated like a King, just like how I've be treated for many years! read more

I've already bought 2 cars from Simi Toyota. Naaman helped me through every step both times. He was genuine, kind, and fair. They also have an amazing coffee machine lol. Overall great place to buy a Toyota as they'll beat any offer. read more

Thank you Luciano! I flew into Burbank airport from Phoenix AZ to purchase a 25 GR Corolla. They had one that was certified pre owned with only 3k miles. Fully loaded and the exact color and trim I wanted. Practically the only one available in the western USA at the time. Thanks to Steven, I was able to finish 90% of my paperwork before I even arrived. I got the price I wanted as well without having to play the 5 hour lower your price game like other dealerships will do. Being a Gold certified pre owned Vehicle, it was still waiting to get new floor mats in. I bought the vehicle before they could arrive, so Mark in Parts did the coolest thing ever and just ordered new ones and had them shipped directly to my home. This dealership is incredible and really knows how to make you feel important. Thank you again everyone for making my out of state purchase one the easiest and stress free experiences I've ever had. read more

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I came in looking for a rare Camry configuration (only 2 in California). Im thankful to the SVT team for locating and securing a vehicle in Fresno. Mario V. made the sales negotiation very pleasurable, and did a great job setting up the deal, getting and delivering the car. Matt in finance made it a fun experience and kept it light, and as with Mario, we landed on a fair deal for all. I'll be back in a few years to pick up a 4runner. read more

Excellent car buying experience from start to finish. Jazel (Jazz) was incredibly helpful, honest, and professional, and made the entire process smooth and stress-free. Highly recommend working with him! Thank you for your service sir read more

If you are looking for a seamless car-buying experience, go see Manny (aka Mo) at Toyota Simi Valley! He is the best salesman ever and provided top-tier customer service from the moment we walked in to the moment we left. Beyond getting us into our new 2026 Camry, he took the time to show us how to properly secure our car seat, which we appreciated so much. We'll absolutely be sending our friends and family his way! read more

Amazing experience! Hassle free pricing. Ask for Carlos!! He's A1 top tier customer service.

Mark was SO amazing and went the extra mile for our son who was leasing his first car. The finance woman was great as well. We had a wonderful experience and will buy from them again!! read more

Very pleased with the service! Salesman Jaz was very professional and courteous. He made buying a new car hassle free and was very knowledgeable in the car buying aspects! The rest of the staff was very helpful and answered any questions I had about the process. Would definitely recommend! read more

Rodrigo helped me with the purchase of my new vehicle and the process couldn't have gone better or faster! Amazing service throughout the entire process. read more

Bought a new Toyota Camry from Simi Toyota. It started when one of my employees was at Simi Toyota purchasing a Tacoma and I was looking for a hybrid vehicle for my wife, I visited my local dealer and they told me that basically Toyota advertised deals were just a lie so I walked out. I made the decision to drive from Valencia to Simi and not only was it better than the advertised price they did slightly better on my ford trade than ford afford me. It is my opinion that this dealership goes above and beyond. read more

after visiting many dealerships it was a pleasure to walk into Simi Valley Toyota. Manny Ortiz worked with me to get the car I wanted at a price I could afford, he patiently walked me through getting the app so I can utilize all the 'bells & whistles', drove the car to my home after, and even helped me another day with questions I had about certain features!! I walked out of other dealerships when approached with condescension and arrogance. Here, I was treated as a respected partner in securing a safe and agreeable business arrangement read more

I purchased a new car in August and apparently one of my rims was damaged twice. I have never curb rashed it and my tires are mushroomed out over the rim. I thought the service department would be great. 1st they refer me to a shitty tint guy from West Coast Tint who never called me back. 2nd my rear passenger rim has had damage twice and they blamed me for curb rash. I never curb rashes it. 3rd they said that Americas tire doesn't know what they are doing and Toyota is the best. Hello America's tire deals with rims and tires all the time. I was told it was not curb rash by 3 different places. Lastly the service advisor - Manish Sharma was a complete jerk. He kept blaming me for curb rash when it was the same rim twice in less than a month. I stated I did not do it in front of my son. He had the fricken nerve to tell me " I need to learn to be a better driver". Who the F is he? I have had no tickets or accidents and my cars have been ALL pristine and low miles. read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

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What an experience buying a car!!!! Well recommend,KEVIN Arias My man thank you so much for your help 100 % recomendado me gustó que hablan español y ingles Simi Valley Toyota will not let you down peeps... read more

Dana and Manny were great. They made my trade in on my current lease to a new one a seamless process. Lisa in finance was a doll. This is my 4th Toyota vehicle, they will be seeing me again! read more

They got me what I wanted at the price I wanted and did it with incredible courtesy and professionalism. As a privately owned dealership they made me feel like a valued neighbor. FYI, this is the second car I've purchased from them and I'll be back again when the time comes. read more

I just purchased my 2nd vehicle from Simi Valley Toyota and had another excellent experience thanks to Jared in sales and Mario Lalane in finance. Jared was friendly, knowledgeable, and genuinely helpful throughout the entire process. He took the time to answer all my questions, made sure I understood my options, and never made me feel pressured. His professionalism and patience made the car-buying experience smooth and enjoyable. Mario Lalane in finance was equally impressive. He explained everything clearly, made the paperwork process quick and straightforward, and ensured I was comfortable with every step before moving forward. His transparency and efficiency made what is usually the most stressful part of buying a car feel easy. Together, Jared and Mario provided outstanding customer service and made the entire experience seamless. I truly appreciate their honesty, professionalism, and dedication to helping customers. I would highly recommend asking for Jared and Mario Lalane if you're visiting Simi Valley Toyota! read more

Daughter buying her 1st car. She spent 2 days looking and test driving. Was referred to Jared over at Simi Toyota and Wow!! Felt like a breath of fresh air in there. Jared assessed my daughter's situation, layed out about 5 options for her and built a situation to meet her needs. She as well learned about obligations on her own. To get real about your choices. This is what she needed. Very well received by her by her Mom. And I'm adding Lisa in Finance.....very professional and super clear and informative while my kid signed her papers. Best signing experience I have witnessed. Super cool to watch her reach this milestone. read more

Simi Valley Toyota - 2013 Honda Civic 40k miles. Clean and well preserved Nice find! - Car Dealers Near Me - Simi Valley, California

Great experience buying my car. Luciano De Pola was amazing--very calm, professional, and responsive throughout the entire process. The whole team, including Gilbert, was friendly, helpful, and answered all my questions. They made the process easy and stress-free. I truly appreciate their honesty and professionalism. I would definitely recommend them to anyone looking for a new car. read more

best experience ever.outstanding customer service I 100% recommend Simi valley Toyota

I leased a 2026 Prius plug-in two weeks ago. At first I wasn't sure what car model I was going to get. Miles and Austin were so informative and patient with all my questions (and uncertainty). Lisa in Finance was an absolute pleasure to work with. They all made my leasing experience enjoyable. read more

I've never enjoyed the car buying process at a dealer, but my experience at Simi Valley Toyota was a good one! I didn't feel pressured, and everyone was helpful. I'd like to express a special recognition for Dawn. After my purchase, when I had an issue to resolve, she went above and beyond to help me. She resolved in one day something that was taking weeks. Dawn is a star employee and Toyota is fortunate to have her!! read more

BEWARE: I recently went to get my car serviced at this Toyota Dealership and got absolutely reamed on the price. I originally just wanted an oil change and an air filter change. I was told at 50k miles I needed half a dozen other items done to my car for a total of $1,900. I told them that was out of my budget right now and I just needed the absolute necessities. They lowered it to $1,400 and told me that at 50K miles these would be the necessary services I needed done. Being unfamiliar with cars I agreed thinking this was necessary for my car to continue to operate safely. Upon receiving the bill I realized 80% of what was done was useless, unneeded, and borderline criminally overpriced. I was essentially charged $1,400 to just add random fluids to my car. Then I get a call half way through the service saying my breaks need to be replaced and are 2cm thick which would have cost me another $1,600. Because they overcharged me so badly on useless fluids I now can't afford new breaks for my car which are actually needed. They would have made the same amount of money if they offered me what I actually needed versus upselling me on useless fluids for $1,400. The staff were friendly and I understand they are sales guys trying to make money, but they really screwed me over on the cost and I don't think I'll ever come back to this dealership. Below are just a few of the price gouging services they charged me: - $162 for an oil change - $213 for transmission fluid - $168 for brake Fluid - $278 for cooling fluid - $72 to change an air filter - $160 on AC Refresher BTW I never requested any of these asides from the oil change and air filter yet my receipt says I requested all of these services which is a blatant lie. Shame on these thieves. read more

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Don't fault me for still coming back here as if I didn't learn my lesson from previous experience. But since I'm still getting free oil changes from here, I might as well use them. Went in for an oil change yesterday and like I said before, technicians are incompetent. They still are. I went back home to check the oil in my car and it's still the old, dark oil. No wonder it was the fastest service I've ever had. It's because they never did what I mainly came in to do. So learn from me. Don't waste your time and energy on this place. Word of advice for the service techs. If you do a video of the car, do a video of actually doing the service. read more

Simi Valley Toyota - Car Dealers Near Me - Simi Valley, California

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