If you suddenly lose water and your well stops working, I would not recommend reaching out to…read moreAmber's in Peru. They advertise 24/7 emergency service, but it has now been over 24 hours and we never received a callback. For a water emergency, that level of communication was really disappointing and customer service lacking. So if you're having water or well issues, based on our experience, I would not waste your time with Amber's in Peru.

I had the pleasure of working with this local company last week. We needed a well expert and they…read morewere the ones to call. They were able to send someone out the next morning even supplying a time frame of when to expect them. I met Dlyan and I was able to explain what we thought was the issue. After listening, he worked very hard to restore our water. However, it was beyond what he could do on his own. He was thorough and explained all the possible solutions. Dylan then took it upon himself to call the office and see how quickly we could get on the schedule. We were able to get it scheduled quickly, and Dlyan came back with Austin to repair my water line from the well to the house. Everything was explained and what was involved in the replacement of the water line. They were even able to move a tree out of the way to be replanted when the job was done. I really appreciated the effort to save my tree. After working all afternoon, past dinner and into the evening they restored our water! I can't thank Dlyan and Austin enough for all the constant problem solving and keeping me updated. We were very thankful to have water again. They kept their promise and returned on the next business day to finishing backfilling the trench for the water line. Plus, they replanted me tree. I would highly recommend Dlyan and Austin with Amber Water Pros.

Called late yesterday afternoon about a diminishing water pressure issue, nothing urgent. Got a…read morecall back this morning at 7:30 and by 9AM a technician was here. No well issues, but the tank was failing, was replaced by 10AM and also all faucets checked, and filters cleaned. I would highly recommend them.

One of the best contractors I've had recently working in my house. He arrived promptly, went right…read moreto work with competence and efficiency. He is very knowledgeable in his field, and shows respect for my things in his work area. (No superfluous damage and thorough clean up when work is complete.) I would definitely recommend Brandon's Plumbing. In fact, I have secured his services for a future larger project.

I don't typically write reviews -- mostly because I don't have the time, and rarely feel strongly…read moreenough about an experience to do so. But this situation absolutely warrants it. If you are considering Culligan Water, I strongly urge you to reconsider. My husband and I both work full-time and, like most people, value our time off. We are currently 20 weeks pregnant and wanted to address our hard water issues before our baby arrives. We understood this would be a significant investment and have spent years saving what most middle-class families would consider a large amount of money to fix this issue. From the very beginning, our experience was frustrating. When we first called, the receptionist struggled to locate our address, which extended the call unnecessarily. While not a major issue on its own, it set the tone. Things quickly went downhill after that. We were contacted by the water specialist, Diane, to confirm our appointment. At the time, I was checking out at a store and handed the phone to my husband. Diane was immediately rude to him, questioning why I had passed the phone and cutting him off when he tried to explain. She then informed us -- immediately after we had just scheduled -- that she needed to reschedule due to her own doctor's appointment. While we tried to be understanding, it raised concerns about internal organization. We rescheduled for March 25 between 10:00-10:30 AM. The day before the appointment, Diane called again asking for directions -- something we had already explained to the company. During this call, she stated, "If I can't figure out where you live, I'm not going to waste my time coming out there," which was incredibly unprofessional. I confirmed the appointment time again, and she reiterated the 10:00-10:30 AM window. The following morning, we were woken up by aggressive knocking at our door. It was 9:08 AM -- nearly an hour before the scheduled appointment. When I answered the door, still in pajamas, Diane insisted multiple times that I was wrong and that the appointment was at 9:00 AM. I showed her the official confirmation email from Culligan stating the correct time, yet she continued to argue and instead referenced her personal phone calendar as proof. At no point did she acknowledge her mistake or apologize. During this interaction, I became physically ill due to my pregnancy. While I was in the bathroom, Diane commented to my husband that it "made sense" why I was "grouchy." This was not only inappropriate but completely unacceptable. She then escalated the situation further by calling her General Manager and putting my husband on the spot to voice a complaint -- something we never asked for. She even misrepresented the situation to the manager, attempting to blame the receptionist instead of taking responsibility herself. To make matters worse, after all of this, we were quoted between $12,000 and $24,100 for a system -- for a 700 sq. ft. home with one small bathroom. We were provided no written quote, no documentation, and no water test results -- only a verbal estimate. When I later contacted the company to request our water test results, my request was routed back to Diane, who told us that any communication had to go directly through her. After everything that had already happened, this was incredibly frustrating and inappropriate. This entire experience -- from start to finish -- was unprofessional, disorganized, and frankly disrespectful. We went into this process prepared to make a serious investment in our home and were met with poor communication, lack of accountability, and unacceptable behavior. I rarely say this, but I would strongly advise others not to waste their time with this company.

These people are the worst. Going all the way back to when they first installed this system,…read morethey've been nothing but problems and bad attitudes. There's a little valve at the inlet to the system. It has seeped water since the day they installed this about 10 years ago. Their only solution was to mail me a part and expect me to repair their faulty installation. That valve seeps water to this day. I wanted them to do a bacteria test on the water coming into the system. I paid them to come out and take a sample. The guy showed up and insisted on taking the sample downstream of the system, when the whole point of he visit was to check it up stream of the system, before it came into the house. Then, even though the test wasn't what I wanted, I never did get any results. I called repeatedly about it. They would never let me talk to the owner, Everett. They always said I had to talk to someone else (who was never there) and would never call back. If you visit their website, it has an email address for contact. I have sent multiple emails to that address never a response. The only positive review they have, if not a shill review, was apparently written by a guy for whom something as simple as swapping out a clogged filter was equivalent to the Manhattan Project. Their office staff, Nicole in particular, has the worst customer service attitude I ever encountered. Don't like what they're getting from them? The office women make it very clear they could not care less. I will NEVER do any more business with these people.

Just wanted to say that the receptionist and manager at the Crystal Rock office in Williston, VT…read morewere very helpful and took care of the problem we had immediately. I was getting nowhere trying to get an issue resolved by phone; had called 4 times to get a cooler exchanged for our church and no luck. Finally decided that the only way to resolve it was to visit the office in person. The manager told me that the cooler exchange would take place that same afternoon and it did! The only reason that I didn't give 5 stars is that it seems to me that problems should be able to be solved by phone rather than having to go to the office in person.

Do not do business with this company. I was supposed to get my water delivery multiple times, but…read morethe delivery man either change my delivery or cancel my delivery. I contact Crystal Rock Water multiple times about this problem, and still nothing fix. It's been almost 2 months that I had my last water delivery. At this point, I might as well change company. I am done with this company. My Location is Essex VT.

Another great service by Justin from LaChance -- appreciate their honesty and integrity (and remote…read moreproblem solving to save a service). No neeed to look anywhere else -- this company delivers.

Lachance Water Filtration is the BEST! One day we noticed…read moreCarl's display at his shop on Rt 3 in Tilton and decided to take him up on his free in home consultation. We had been unhappy with our water and our previous water company. His consultation was no pressure and very informative. We checked around and found his prices to be very fair and to be honest you get what you pay for and Carl over delivers. Carl methodically diagnosed all our issues and helped us solve them. We went with a complete overhaul of our water system and could not be happier. The installation is a very professional looking job. He has been right there tweeking our system. We now have the tastiest water we have ever had and LOVE drinking our water. I recommend Lachance with NO Reservations.

I have had fantastic and prompt service from Capital Well. Ryan is responsive to my needs and…read moresuggest cost-effective acceptable solutions, making sure to schedule service when I am available. I highly recommend them for well service as well as whole house filter and water softeners.

From the owner: Capital Well Clean Water Center, for over 30 years, has provided the highest quality water care…read moreservices. We handle all-things-water-related from water well drilling, deepening, hydrofracking, and irrigation wells; to water pump installation, repair, and service; no water or minimal water flow emergencies, well and municipal water testing; to water filtration, purification, and treatment; geothermal heating and cooling; reverse osmosis; radon mitigation; arsenic removal; municipal clean water solutions, and more! We are a licensed water contractor and consultant for all building and construction needs in the residential, agricultural, commercial, institutional, municipal, and manufacturing markets in the State of New Hampshire, Vermont, and Maine. 603.788.5550 * CustomerService@CapitalWell.com * CapitalWell.com