Amazing experience at Piedmont Spa! The hot tub was clean, relaxing, and the perfect way to unwind…read more David gave me one of the best massages I've ever had, and I've been to several high end spas. He was professional, knowledgeable, and knew exactly what my body needed. My only suggestion would be to offer slippers or water sandals for guests. Other than that, everything was excellent. I'll definitely be back and highly recommend booking with David!

I've been to Piedmont Springs before and enjoyed the hot tub and massage that I received as a gift…read more(and attended l) with a friend. I just tried to book what their site said was an open evening slot. The booking app is a circular nightmare that would nit accept my debit card. I tried to call in several times and was met with a loop of a voicemail repeating that their staff was busy ( not like, instrumental music that would have been fine). I gave up and called Albany Hot Tubs on Solano Ave. (where I'd been before, also as a gift). I got a live person immediately. They had an earlier appointment available that I took. Their machine was glitching at the desk, but the clerk (Emma) said they would send an invoice confirmation in a few minutes. They did it and I booked the appointment. Though my experience was fine at Piedmont, I should note that I was not surprised by the reviews describing standoffishness, rudeness and general passive aggressive racism ( and specifically anti-Black ) experiences customers have had there . Piedmont Ave. Disappointed but surprised/not surprised. ‍‍‍‍

I gifted my mom a massage + facial package and she absolutely loved it! The spa itself is clean,…read morethe decor was beautiful, and the workers were so kind. My mom said her masseuse frequently checked in on pressure and fulfilled all her needs. She was greeted with hot tea and little snacks after- she's already asking for the next time she'll be back! P.S. street parking was fairly easy in the neighborhood

I love this place so much! The fact that I can call the same day and sometimes get in within 30…read moreminutes is such a bonus. The customer service is amazing, and they always come through for me. If you wake up one morning and feel like you need a massage right away . Just call them! You might just get lucky. I highly recommend this place any day!

Great service highly recommend for a massage. we had a couples massage and we loved it. Very nice…read moreexperience definitely will be going back

I visited Woodhouse Spa Walnut Creek on Sunday, July 19, with a friend. I had a facial, and my…read morefriend had a massage that I had purchased as a birthday gift using an online gift card that I purchased in October of last year. Both the facial and the massage were enjoyable, and we were happy with the services we received. Unfortunately, the experience at the front desk completely overshadowed our visit. When we checked out, my friend was told she owed the full amount for her massage. I explained that I had purchased the online gift card in October of last year. The front desk immediately asked for the confirmation email. I explained that the purchase had been made months earlier, I no longer had the email readily available, and that when I called before our appointment, I had been told we did not need to bring the confirmation because they would be able to look it up. Instead of trying to help, I was told that wasn't how they handled gift cards and that they had no way to look it up. Rather than feeling supported, the interaction became unnecessarily uncomfortable and felt more like I was being questioned than assisted. The staff came across as rude, disorganized, and unprofessional, showing very little interest in finding a solution. Ironically, after insisting they couldn't look up the gift card, they eventually searched under my name, even though the gift card was for my friend, and found it. Then, after processing everything, they initially told my friend she still owed $100. When I said I would pay it, they responded, "Oh, sorry, correction, you actually have a $100 credit." That level of confusion only reinforced how disorganized the checkout process was. When it came time to pay for my facial, I was then asked, "Would you like to just do the customary 20%?" Rather than presenting tipping options or allowing me to decide for myself, the question felt presumptive and added to the uncomfortable experience. To top it all off, immediately after everything we had just gone through, we were asked if we'd like to rebook another massage. After the experience we had at the front desk, it felt completely tone deaf. There was no genuine apology or acknowledgment of the inconvenience. The treatments themselves were good, but customer service is an important part of the overall spa experience. Unfortunately, the disorganized, dismissive, and unprofessional interactions at the front desk overshadowed what should have been a relaxing day. I hope management takes this feedback seriously because the quality of customer service did not reflect the quality of the spa treatments.

Psy Spa is one of my favorite local places to go when I need to completely relax and reset. ‍ You…read morewill seriously leave this place feeling like you have NEW SKIN. I usually get the #5, and sitting in the sauna and hot tub afterward is sooo relaxing. But the #1 is definitely worth it too! This is the kind of place where you can actually spend some time, unwind, and leave feeling refreshed from head to toe. One of my favorite little gems is that I also come here just to get my hair washed. Sometimes I don't want to go through the whole salon experience and sit bent back over a shampoo bowl -- I just want my scalp and hair thoroughly washed and to RELAX. I've been here enough times that it's genuinely become one of my go-to self-care spots.

Clean. Big hot tub, cold plunge, dry sauna, steam room and their body scrub! Love the ladies- can't…read morego wrong with any. Every now and then, I'd to communicate- softer/harder. I've been going there for over a decade. Been recommending to all my friends and family. Many of whom also landed up loving it and are regulars. Note- the ladies do hand you a Tip envelope after the scrub/massage. So carry cash. They have ATM on site- they charge a fee.

I've been coming to Cocoon Day Spa Oakland for a couple years and have consistently received…read moreexcellent service. Extremely sad Kelly left, but Ashley V. has more than filled her shoes. Dermaplaning was gentle and thorough and the Nourishing Facial (with the most luxurious massages) was amazing. Highly recommend! Tip: Seasonal packages are 20% off and worth the up front cost if you can swing it.

Back in the day, this was my go to spot for waxes. I went consistently enough that the place that I…read morewould get regularly waxed at, stopped growing hair. That was probably one of the best things about this place besides, they're overall ambience and calm environment. It is also very clean here. I've been to a couple of other places, but this is my regular spot. If for any other reason, I just wanna get like a touchup I would definitely come here and pay the higher price point and get professional service here instead of going somewhere else and paying less but getting subpar service. They also give you numbing spray which is super helpful and other great tips to minimize hair grow growth. Totally worth it and highly recommended!

I've been doing colonics for nearly 10 years, close to 100 sessions, and I have never experienced…read moreanything like what Jacqueline offers. She has a full open Angel of Water state-of-the-art system which is truly next level. It's gentle, efficient, and makes the process so much easier and more comfortable than anywhere else I've ever been. The space is beautiful and so thoughtfully arranged. Downstairs feels like a spa lounge with a cozy couch, relaxing music, and a TV, and upstairs has a sauna, two beds, a private bath, and even a kitchen area, all spotless and peaceful. Jacqueline instantly made me feel comfortable and truly cared for. She's knowledgeable, calming, and clearly passionate about what she does. This is hands down the best colonic experience I've ever had. If you've been considering trying colon therapy or you're a regular like me, you have to experience this place. Absolutely 5 stars!

My elderly mother was taken here for her birthday. The…read moreextra care and attention that was given to her was beyond our wildess expectations! Not only is the spa beautiful and peaceful the energy that Jacqueline exudes in nothing short of amazing! This Heavenly experience will have us coming back for more. We want to try Everything that she has to offer. We are excited to find out about this gem in the earth realm. Blessings!

Hands down amazing experience. I've never been to a spa or done any of these treatments before but…read moreI got the Shiny Pearl and I definitely felt like one after. The staff was so kind and helped explain all the facilities and gave suggestions on which to use at what time. The treatment itself was heavenly. And all the facilities were so clean! They have a bunch of different hair/skin products to use after your treatment and they have tea, a coffee machine, water and snacks in case you're in need of some sustenance during your visit. They even have an ATM near the entrance if you forget cash for your tip, or you can Venmo/Zelle. I will 100% be coming back!

Lovely experience all around, I see why people come here to get pampered! Felt super refreshed and…read morerejuvenated afterwards would highly recommend trying if you've never been to a Korean type spa or just in the area (have to book in advance!) Facilities were clean and lovely, they have the spas and massage rooms on the first floor and a clay and salt room on the second floor. There is a vanity room where there are plenty of snacks and water/coffee/tea for you to rehydrate yourself with. I believe you get an hour before and after your appointment to enjoy all the amenities. And if you get the scrub highly recommend coming early and softening up your skin in the spas beforehand. I got the silverbell 1 hour message, which comes with the scrub, massage, and also a hair wash. The lady was super gentle and checked in on me whether that was the water temperature, scrub pressure or the massage strength. I thought with everything going on in this it might feel too rushed but time felt well budgeted.

Moving to Bay Area from LA, I began trying to find a facial expert equal to my excellent…read moreesthetician Lupita Buscher in Beverly Hills. It's taken 2 years to find someone as knowledgeable and intuitive as Chloe at Bohemia in Berkeley. She's the owner and has trained her people in her methodology. So I assume they are very good as well and less expensive too.I recommend Bohemia highly. It's exceedingly spotless and a charming venue. I'm counting on Chloe to keep this elder face fresh and vibrant

I really look forward to my facials here. My skin type: difficult, prone to breakouts, reddens if…read moreyou look at me the wrong way. Whatever they do here - Sarah, specifically - just chills out my complexion and sculpts it, too, somehow. I like the thoughtful gestures like a perfectly warmed massaged table, lovely natural lighting, the gentle music that's played. I've even gotten cookies here on Valentine's Day. Everyone seems genuinely nice and I like the product selection in the shop. It's pricy, but it's a real treat that's so worth it.