If you value your cuticles or nail beds at all get anyone other than "ku." Also be warned that if you want a particular length and shape you will have to say it at least 4 times, then continue to correct to make it happen. Be warned as well that they will try to push gel on you.... If I could give zero stars I would. Positives: clean facility Nice gentleman at the front desk And In fairness when I complained at check out I was offered to have the problems "fixed" but unless they are going to magically grow back the skin that was sanded off my nail bed and fingertips... Nothing could be done. read more

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I asked them to go off this winter wonderland photo of nails I found online for my wedding theme and they did pretty damn good. It's been a week and the nails still look great. Everyone there was great, my sister in law for her nails done too and they were amazing as well. I will deff be making this my hot spot! read more

Simply Nails & Spa - Nail Salons Near Me - Germantown, Maryland

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Today was ny first time at this place. The owner so friendly and helpful the place is super clean just the nail tech was Helen i asked for dip powder i don't think she have experience she was asking the other tech if they she was doing was fine she also asked me after the 2nd coat if i need another coat she looks on rush.. I'll try next time another tech but if you want dip powder nail ask for someone else. read more

Simply Nails & Spa - Nail Salons Near Me - Germantown, Maryland

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I had been to this nail salon a few times before in the past but today just wasn't a good experience. The place is still very clean (both atmosphere and utensils) and there was absolutely no wait time. But I felt incredibly rushed. My manicure literally took 10 minutes from start to finish (quickest manicure I've ever had). The nail tech did not want to speak a word to me at all besides asking me length and shape of my nails (hence I ended up watching the clock). Instead they seemed eager to get me out as they gave a 30 second "massage" with the cuticle oil and slapped on my color haphazardly and barely apply a second or top coat. The moment they set me aside to dry, they up and left for the backroom never to come back out. I still left a decent tip because who knows if they were just having a bad day...but the quality and experience of the manicure was just completely absent. I feel like I could have done it myself at home. If you want to experience a nice, relaxing manicure with friendly and welcoming staff, don't come here. But if you want something super quick and cheap, I guess this is the place to go. ‍ read more

This was my first time here. When I first walked in I noticed the facility was very clean and had a plethora of nail colors to choose from. I had to sign in when I entered and I was seen right after I signed in. Lisa, took care of me. She did a wonderful job. This is my second time getting a full set and the person before didn't do such a great job. So I was very anxious to see how they would turn out. It was a little more expensive but I love them! Again, She did a wonderful job. & I plan on coming back. read more

Went here two times to get my eyebrows waxed. The first time I got this lady that did an excellent job on the brows! The second time I got a different lady and she didn't do as good as the other lady that worked on me the first time. My skin also broke out the second time around...... The price for the eyebrow waxing was $8.00 read more

Simply Nails & Spa - Went here today and got my nails done. I'm satisfied with the way it turned out. $25 for this full set. Not a bad price right? - Nail Salons Near Me - Germantown, Maryland

So glad I found this place! They were able to get me in for a gel manicure last minute. The place is huge, they are very organized and clean and they have a ton of color options! Lily did my manicure and she was very gentle and did a great job! I will definitely go back! read more

Simply Nails & Spa - Nail Salons Near Me - Germantown, Maryland

I have been going to Simply Nails since I moved to Germantown 12 years ago, maybe longer. Today was the worst experience I have had with them. Specifically, JOHN, the man who answers the phone. He was not always working there, but since he has started, I go less because of how rude he is when speaking. I called to make an appt and he is Rudley rushing me off the phone. He is very rude, and I believe racist. as much money my mother and I have put into this business I should never be treated anything less than like a loyal customer cause that's what I have been. I will never go there again, and I honestly could have sued them after they forced me to have a pedicure by someone who is not my normal tech. absolute trash customer service. and I hate saying this because the owner Karen is very nice, so I am surprised with her employees read more

Will not be returning. Got gel nails on Friday, polish was bubbling on Saturday, came off on Monday. Also some of the techs seem to want to rush you out of the chair when new customers come in. I got dipping powder the week before and was charged $10 to remove...really? Also my cuticles look worse than it did before they were done...smh. Definitely would not recommend anyone to go there. read more

Simply Nails & Spa - Nail Salons Near Me - Germantown, Maryland

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I've been going to this nail salon for over 10 years and I don't like going anywhere else. They are professional and very skilled, and I never make an appointment and never have to wait very long. My nails always look phenomenal and they can do anything I ask. I think their longevity as a salon should be a testament to their quality. Would highly recommend this place and will continue to support this business as long as I'm in this area. read more

Simply Nails & Spa - Dip Powder by Tina - Nail Salons Near Me - Germantown, Maryland

Salina is amazing at gel mani's & pedi's. She's very sweet & pay attention to every detail of my cuticles. Cuticle queen! I've been going to her for a couple months now & my gel never chips/peels. read more

I have been going to simply nails on and off since high school in 2005. I was going there before they moved locations and renovated and upgraded to the beautiful place they have now. Their new location is WOW, it was always clean before COVID, but now it is exceptional!! The COVID precautions they implemented make the experience so much nicer, plexi glass in between the technician at the manicure tables and also the pedicure chairs, it doesn't get more safe than that! All of the technicians are great but Tammy is the absolute best for me!! She is so personable and really takes the time to talk to you as a customer. I trust her so much that she knows what colors I would like and even helps me decide what to pick (I can be somewhat indecisive haha). I started today by telling her to do silver on my ring finger but eventually told her to do what she wanted because I trusted her. WOW, how amazing do they look?! I love this place and they treat you like family. Make an appointment and go there now read more

Simply Nails & Spa - My cute dog got jealous of my nails! - Nail Salons Near Me - Germantown, Maryland

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I was a last-minute walk in and first time customer. I had a wonderful gel manicure by Lisa that lasted for 3 weeks. I will definitely return. She also did an excellent job with my eyebrow waxing. read more

Simply Nails & Spa - Last weekend I experienced another beautiful gel manicure. This time by Jolly. She also did a great job on my eyebrows with a quick waxing. - Nail Salons Near Me - Germantown, Maryland

Don't waste your time here. They are never on time with appointments!!!!!!!!!!!!!!!!!!!!! You have to wait for 30-45 even when you have an appointment. I have been going here for years. But my last straw was I had an appointment with Karen for 10 am and when I showed up they said she's not here and come back. They didn't even have another technician help me. UNBELIEVEABLE !!!!!!!!!!!!!!!!!!!!!!!! what a disrespectful establishment. Oh and they have my phone number so they could have called me to let me know before i drove there. John I am so disappointed in your and Karen my family will not be coming back their again and I will let everyone know how you treat customers. read more

Been going here since I started high school almost 15 years ago. I've moved around a lot, (though my home base is literally right behind this salon), and there are very few salons that compare to Simplys. Karen, the owner, and her husband are always friendly, very professional, and run their business well. I think I've had maybe 2 bad experiences in the 15 years, but it has always been resolved immediately. I used to go with anyone available, and almost NEVER had a problem. My mom really like a lady named Cindy, so now we all pretty much go to her if we go there. Shes sweet, quick, extremely talented, theres really not much more you want from your manicurist. They moved to a larger space and upgraded their amenities within the past year, so I can only assume they are doing well, which speaks volumes to their services. They deserve all the success, seriously awesome place. read more

I went to this place previously to get a glow in the dark manicure. Tristen did my nails, he was very nice and I loved the way he did my nails! he charged me 42$. When I go back today, I get my nails done by nataly... she tries to charge me 57$ for the same thing I got before. She compared my nails to a full set but it is not. What I wanted was a gel manicure with glow in the dark polish. In the end they charged me 10$ for gel polish removal when it isn't even FULLY removed!! This was a very frustrating experience for me and I will not be going back. read more

Simply Nails & Spa - removal of gel on manicure. - Nail Salons Near Me - Germantown, Maryland

I should have written a review for this place a long time ago because I've been coming here for as long as I can remember. I LOVE this nail salon, especially since I always ask for Kim. I get dip powder on my natural nails every 3-4 weeks and even when I wait longer my nails still look good! Kim takes her time and she's amazing at what she does. I highly recommend asking for her! It's a super cute place, very easy to find. Kim always waxed my eyebrows, so if you want your eyebrows done, she's great at them as well! Before dipping powder she did gel acrylics for me & I loved her ever since. If you're in the area, Simply is the place to go! read more

Simply Nails & Spa - Dipping powder #61 - Nail Salons Near Me - Germantown, Maryland

Walk-In Customer I was overwhelmed by the glitz of the salon. It was worrisome for someone like me with a tight budget and I didn't feel like it went with the rest of the shopping center. They have a 'restaurant-like' menu stating the starting prices of everything they offer; which was overwhelming as well. My fiancée was along for a pedicure and I was looking for a full set of acrylic tips. We were both seated and taken care of within 10 of us walking in the door. I believe my lady's name was Lisa and she was very nice. Not too talkative, which was enjoyable. I like when I can hold a conversation but also just relax and not have to fill empty silence. I found it very odd that she applied the acrylic before trimming my nail tips, but she was able to cut them down anyway. The only bad thing I have to say is how much the employees kept pushing gel nails on me. I appreciated the input and the questions they answered for me about gel nails; but after declining a few times, they could've stopped asking. My fiancée said his pedicure was nice and enjoyable despite them not really paying attention to his discomfort in the water's temperature. Not a big deal and he wasn't injured, just would've liked them to understand and fix the issue since we were paying so much. Overall, I would come back. It is a little pricey for what I'm used to, but so far seemingly worth it. read more

Simply Nails & Spa - Nail Salons Near Me - Germantown, Maryland

Salina is amazing! She talks and listens to the customer. I highly recommend you go and see her. The shop is clean and they use new utensils. There are a lot of nail color choices. You won't be disappointed if you go there and request to be with her! read more

I scheduled appointments with any available tech to my surprise, I got the owner Karen let me just say I'm blown away! stepped out my comfort zone and tried someone new. I was able to sit back and relax while Karen did her magic. Karen is professional and meticulous about her work making sure to put just the right amount of sparkle with perfect attention to detail! I will forever be a customer Shelly read more

My friends are long time customers of Simply Nails, so I had no doubt in coming here. Karen is exceptional! Super friendly and very attentive. I'm sure the other nail techs are great as well. Highly recommended! read more

I have been there last year, and I did not like the service. The employees are rude and speak their own language all the time and laugh all the time. In my opinion it's rude because it seems like they are talking about the costumers. Also, they did not give me enough time to choose the color of my nail polish. I did not like the final result of my acrylic with gel polish nails because it was extremely thick and uncomfortable, the price was not bad, but for the quality, I wouldn't pay for it again. I would rather go to a more expensive place to receive a better treatment and be satisfied with my nails. read more

I'm not going to lie I like this nail salon. But last time I went I got a nail tech named I think Linda and she did my nails after some girl who kept complaining about her nails I guess she was in a bad mood. But I when she was doing my Nails she ended up making me bleed and it did burn when I washed my hands after and everything. I like the place but I'm so mad she cut me. She was nice and all but don't take your anger out on other people nails when you're doing them. About 4 different nails she cut me. read more

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Awesome service, and friendly staff. This place NEVER lets me down. Best salon in the area by far! read more

Simply Nails & Spa - Full set - Nail Salons Near Me - Germantown, Maryland

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My nail place for ~16 years Cindy is amazing always happy with the service and how she does my nails. I highly recommend

I came here because my usual nail salon and technician was not available at the time I could go. The only reason I'm actually taking the time to write a review is because I do not like it that upon checking out, after a number of things going not quite right - they hit me with the "Our system is down. Can you pay cash?" I only had enough cash for a tip. So I said I didn't. They were going to take my card and do it manually. SMH. I live close by so I just asked my husband to bring me $55. (Mani gel & regular pedi). I made an appointment but I don't remember the name of the technician who worked on me before. (I think she was Tina and she did a pretty good job for me to go back but I only found that out cos I asked who sat at her specific table). I was ready for my pedi and an Asian male w tattoos on his arm came out. I'm not used to male technicians, but I just went with it anyway. I was getting gel mani and regular pedi and beforehand the front desk guy said choose a color from this cos they are matching. He did my pedi by using a callus remover and a brush that was so old, I felt it wasn't sanitary at all. My pedi was done and when he was doing my nails-it wasn't even the same color. If that was the case front desk should've just left me choosing the color in the beginning cos I like my hands and feet matching. My technician was ok, my nails are ok, even if they're not the same color, but it was the checking that really turned me off. If my place was not close and my husband wasn't able to drop cash off, I would've been real pissed. read more

Tina again keep doing my nails fabulous... getting ready for V-day and also my 8 year old Princess got VIP treatment since I got her a Birthday pedi read more

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I usually visit Simply Nails to get my brows done by Karen, she's amazing! but a few months ago, I needed a manicure/pedicure, biggest mistake ever. I blame myself more than anything. The nail technician didn't line the pedicure bowl with plastic wrap and failed to provided brand new/disinfected tools to clean my cuticles of my feet. When I asked for clarification and reassurance, the nail tech, said "YES" they were new but they were taken from a holder. The pedicure appeared fine. It was a simple pedicure. Once, my pedicure was complete, I was given a new lady to complete my manicure. She was extremely rough and cut me multiple times. She performed a sloppy job on my nails and when I asked her to repaint my nail because it was clearly not performed correctly, she had an attitude. The worst part of it all, she asked me to pay before my service was done. I was highly offended because I come to shop regularly for my eyebrows, so I'm known at the shop. I noticed that day, I was the only person who was asked to pay before my service was finished. Anyways, I paid for my services. A week later, I noticed both of my big toes were infected and discolored shortly after my visit. Nail salons need to understand you are providing a service and customer service and cleanliness is mandatory. It doesn't matter your race or age, you shouldn't ask for payment unless the service is complete and the customer is satisfied, period. I will not be returning but sadly until customers hold them accountable, I doubt they will hold their staff accountable. read more

I went to Simply Nails after a friend referred me. I called on New Year's Eve at 10am and to see if I could get an appointment for a pedicure at 3pm. I didn't think I had a chance because of the short notice, but they were quite nice and scheduled an appointment. I got to Simply Nails a bit early and saw that it was clean and bright. I waited for about 5 minutes before they took me back to my chair. In that time, I realized that the owner knew everyone by name. He was attentive to everyone's needs and even let me add a manicure to my services (even though the place was packed.) David did my toes and hands in record time (I was in and out in an hour.) and did a great job. I will definitely be making Simply Nails a regular part of my monthly beauty routine. read more

I made a same day appointment over the phone and went in on short notice for a gel manicure. I was given a nail tech (L) who did not speak or understand any English at all. Unfortunately she did not understand or follow my simple request which was extremely frustrating. I asked a nearby nail tech to translate but that was not helpful either and mistakes were made. I paid for the gel manicure even though the nails were not short enough and the color was not quite right. This is a place where speed is most important but customer service is sorely lacking. I will never go here again because of this reason. read more

No one ever answers the phone. I tried 3 separate times to make an appointment (only because someone referred me here) and I literally never get through. The option to message them online also never received a response. read more

My first time going to Simply Nails. My Experience: I made an appointment the same day that I called. I received a phone call prior to my appointment telling me my nail technician was running 15 minutes behind, totally impressed me.I wasn't feeling the salon when I walked in, lots of clients, over crowded and babies crying (I must mention that i am very meticulous person) BUT I sat down and my nail technician PHA made me feel so welcome and comfy. I went in for a full set of gel tips. She asked me if there was anything that I didn't like about her work on my nails, she kept asking me if I was ok. And I could talk to her and understand her. They also had a boat load of colors! My nails came out beautiful and I will definitely be going back. So Excited! ~CC read more

NANCY AND KAREN ARE A NO NO Went there a few times to do my nails by Tristan he does a good job and is so patient and nice. However no matter how much I like Tristan's work I haven't been back since I have had multiple bad experiences with their nail techs. The last straw was the last time I went when a nail tech (I think her name was nancy) did my acrylic nails sloppy and not what I asked for. I noticed what she was doing was odd but I didn't say anything because I was trusting the process but nope my nails came out horrible. There were bubbles in my gel and she cut me multiple times and I kept telling her it hurt but she wouldn't listen. I was unsatisfied so I asked nancy in the nicest way possible if she was gunna paint the french on my nails bc it looked like she was done and all she did was literally glue on white tips..and when I asked her nancy totally spazzed out on me yelling at me and telling me its my fault and everyone in the salon was looking at us she definitely not professional. I was so angry for the way she disrespected me but I kept my cool bc It wasnt gunna be pretty if i didnt. Therefore not supporting this business anymore. read more

Excellent salon. The service was awesome all of the staff was extremely friendly. And my nails are so BADASS. Go see Karen, she is truly a master of her craft. It's family owned and operated and I felt very comfortable. They were very busy because all good salons are, so make an appointment. read more

Simply Nails & Spa - Stiletto pink and gold glitter glamor nails. - Nail Salons Near Me - Germantown, Maryland

Not exactly sure where these stellar reviews are coming from because that certainly was not my experience today. Where do I begin with the poor service here. I brought my daughter in with me for her first "mani/pedi" which was really just polish on her nails while I had my manicure and pedicure done. I told the man at the front what I wanted for myself, and that I wanted polish on my daughter's fingers and toes. Not sure why I had to convince the lady doing my daughter's polish that there was no way she was going to sit there quietly or still without me, she's 3. So while I'm wasting time going back and forth she finally relented and let my daughter sit in a pedicure chair next to me which by the way were not full nor was it busy. She polished her hands didn't polish her toes like I had asked initially, no big deal I just asked again and it was done. My daughter ended up wiggling her toe and messing up her polish; I completely expected I would leave there with some of her polish messed up, again she's 3 I'm not unrealistic. The annoying part is 5 people! Yes, 5 people including the lady working on me saw she had quite a bit of polish on her toe and none offered to clean it. When I asked for the acetone so I could do it myself, I was told I had to ask the lady who polished her toes to come and clean it since she was paid for the service. At the end, she eventually did after she finished with her next customer. But why? I didn't care if it was fixed I just wanted it cleaned before it dried. All in all my nails have tiny bubbles in the polish, probably because she cut the polish twice with some liquid she squirted in it. In addition, part of a manicure and pedicure is the massage, albeit a short one, but I'm pretty sure I didn't get one on my pedicure and what I got on my hands could hardly be called a massage. It was more like she squeezed oil on my hands barely rubbed it in and I washed pretty much all of it off at the sink. As a mom with very very little alone time, I guess I was lucky my daughter didn't try to tear up the place and actually sat patiently throughout all of it. Needless to say I won't be going back!!! They may have been cheap, but so was their customer service. read more

I have been to this salon maybe twice when I lived in the area 4yrs ago. Now that I am back I'm happy because they are a pretty good establishment. Today I went for a pedicure and saw that they also do a reflexology and pedi package for $35. I has to get it and It was very good. Very relaxing with just the right amount of pressure. My legs and feet are so soft and my feet look amazing. Rose did an amazing job and I plan to be her regular client now. She also did a great job on my eyebrows. read more

First, I'd like to say that the location on the map in incorrect and this salon is located next to Shoppers and CVS. Now, I am not a frequent manicurer/pedicurer but I do like to indulge every now and then. I have gone to Simply Nails multiple times over the past 5 years or so and never once had a bad experience. I even took my boyfriend with me recently and they treated both of us very well. I have seen men in the salon a couple times and they are always treated like every other customer, not embarrassed. I usually get pedicures and they always fix my ingrown toe nail carefully. They are considerate of each client's needs. I'm frugal and that is why i don't go often but I highly recommend this place! read more

I went in to get my gel full set, how ever when I walked in Tina yelled sign in, I signed in and no one ever asked why I was there and what I wanted done. I waited for an hour and 15 min they said that they only take appointments and if we have time we will take care of walking customers. She should have said that from the beginning. Communication is a key to any kind of business and apparently they don't know anything about customer service. I don't recommend anyone to go there. You pay for service and they have no customer service skill. read more

I have come to this salon for years and NOT once has Karen been on time. I'm not talking about 5 or 10 minutes I'm talking about waiting 35 minutes with an appointment. As much as I love her work I'm not coming back her again. If your just doing gel or pedicure go to Lilly she's super sweet and always on time. read more

Great experience. I chose to make my appointment with Tina. She does a great job! I really like my nails a lot. The only little remark I need to make is that if you want a specific design on your nails you might want to book your appointment with someone else. I showed her a photo of a dandelion nail design and mine looks like a tree - still pretty though. On my toes I showed her a photo of a pretty flower and ended up with lines and a few dots. Overall it looks pretty so I wasnt too bummed about it. But I might choose someone else for the nail design next time. I posted two photos of my nails and toes and the two images (pinterest screen shots) I had brought along as nail design reference. read more

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