I myself was quoted one price over the phone and when I got there, it was double. I guess I was…read more shock and I asked one of the girls which I believe What's gonna happen at all these can afford them. And she let me know it wasn't her problem. While I was standing there, another man came in to have his baby put down they had told him one price on the phone and when he got there, it was double. And after they cremated, the dog, they handed him a small black bag and he asked what he should do with that and they told him he could throw it in the garbage if he wants to.

Excellent service and quick,fair priced vet clinic. Will return. It is always nice to find a very…read morereputable clinic for my precious companions!!!

The staff was friendly and very kind. I lucked out and it wasn't busy when I took my dog in later…read moreafternoon on a weekday but by the time we came out it was packed. The prices are just insane but I guess for an emergency vet it's to be expected. Wish there was a location closer to me seems there is only one in the area. Creates a monopoly.

Waited over 4 hours for our dog to be seen for a post-neuter infection in his stitches - left there…read morewith a 1046.00 bill after they said our dog needed sedated to be examined - once he was sedated they attempted to load him onto a guerney - dropped him - grabbed him by the infected stitches area and put him on the guerney - then charged us for having to put extra stitches in (due to being dropped - his stitches were intact when we went in there). They are not caring medical professionals, but condescending marketers looking to inflate your bill with "tests" , "medications" and "procedures" to make hundreds of extra dollars at your expense. On top of it all they did such a horrible job, it resulted in us having to visit yet another vet to fix what they did with much more suffering to our dog and our pocketbook. NEVER AGAIN.

I took my dog here until May 29th of 2025. On April 3rd of 2025 he saw Dr Costello who was to treat…read morehim for an accidental bite he received on his nose when he and his playmate both grabbed for a ball at the same time. There was no cleaning out of the infection, no culture to determine if the antibiotic would even work and no X-ray. After 2 weeks it still looked horrible so we returned and were told he had a hairline fracture in his nose so he was put into a cone for 6 weeks, given another antibiotic (again NO culture) and told to return in 6 weeks. So, we followed the instructions, finished all of the antibiotic and at the end of 6 weeks it still was not healed. At that point I was told by a second Bet here that "Oh that won't ever heal because there's a lot of bacteria in the nose! SO, we found another Dr (Countryside Veterinary Clinic) and he required surgery because Town and Country never cleaned the debris out of the base of the wound. It took a year, 2 surgeries, a 6 week routine of a liquid oral antibiotic, to finally get the problem resolved because of Dr Costello's poor treatment of an infected would. At one point I was told he might not recover. He was 1 1/2 at the time of the injury. DO NOT GO TO TOWN AND COUNTRY. If I could give a 0 I would.

I have been coming here for 12 years with my pets, the one receptionist was so compassionate when…read moremy 12 year old passed away, when I went to get her ashes the other receptionist was just cold and bland compassion. Wasn't very heart felt. I brought new puppy in, got same bland receptionist. Was rude about my honest mistake of mixed up appointment. I won't be going back just because of her, it's sad that one person can ruin a great places reputation! The veterinarians are very friendly and helpful. Most staff is friendly and pleasant. Sorry for the one bad seed

My first time visiting and we had a fantastic experience. The building is clean and beautiful! The…read morestaff is friendly. I would defiantly recommend this veterinary. A computer screen states your dogs name in the entrance way as a welcome greeting... so nice!

My cats were very well taken care of fed and exercised out of their private areas. The staff was…read moreexceptional!

I was overwhelmed with their kindness and willingness to help me with my Moomoo. I recommend them…read moreto my sister who lives in Massillon, Ohio. She drove over an hour to have her Penelope fixed. I don't understand the need for people to be negative and hateful. Thank you for all you do!!!

If I could give this place a minus 10 I would - but as it is I have to settle for a "1". We took…read moreour family german shepherd to Steel Valley Spay and Neuter on Wednesday, 8/12/26 for a standard neuter surgery. Long story short - they removed his whole scrotum - he had a very large surgery wound - he ended up getting very infected within two days even after we did everything right for him post surgery. It's now a week later - he's had to have two additional surgeries to try and make right what these people did and to try and save his life. We had to go to an emergency vet for a surgery on Sunday 8/16/26 and another vet to give him an additional surgery yesterday 8/22/26. We are thousands of dollars involved financially to get him healthy and he still is not out of the woods. He has suffered beyond anything you can imagine with what they did to him. When asked WHY did you remove his whole scrotum? they said that it's mentioned in the paperwork that "it could be a possibility" that this could occur (along with several other things that could "happen" during surgery) - but this was not a "must" - this was an elective decision the vet made to remove the entire scrotum because they said he had excessive skin that could cause him complications in the future- he has severe complications NOW from them removing it. We would never have agreed to have that done if they had asked us at the time they decided they were going to do it . By removing the whole scrotum and causing a much bigger poorly done incision, it opened him up for more risk - risk that did not need to be taken. It has turned a typical neuter into a tragic nightmare for our dog. The surgery itself was poorly done and a hack job. We've had professional feedback that it's the worst butcher job they've seen. Also professional feedback suggesting the infection was from the inside such as possibly dirty setting or instruments. In regard to removing the whole scrotum, Steel Valley's office is standing by the "well it was on the paperwork and your son signed it" - Well prior to a surgery there is always paperwork to sign and basically you have to sign it to have the surgery done . I would never step foot in this place again and if you are concerned about the well-being of your pet and their life - the money you save is not worth it - it's the "TEMU OF VETS" and you end up spending thousands to overcome their negligence. The office manager wants to do nothing but blame the patient . I asked for a return of our money and she hung up on me. Read their other reviews and decide for yourself - they have 2 stars .

I normally don't write bad reviews, but I felt compelled to write this about Animal Medical Care…read moreCenter. Our 6-month-old kitten got two little lumps on her lower tits that seemed painful. So, we took her to this vet we had been going to for many years. Dr. Singh said she'd have to be operated on immediately, claiming it could be life-threatening, but he'd have to do it on a Sunday because they're too busy, and not to let his staff know, which I thought was very peculiar. However, he made it seem so imperative to get it done that we made the appointment. Then, on Saturday night around 8, he called and canceled. When he first told me, my intuition told me something was wrong. So, after he cancelled on us. I went on Yelp and did a lot of research and found another vet. I got a second opinion, and I'm glad I did, because it turns out she was just coming into her cathood, and she didn't need an operation at all - she was completely healthy. I'm just warning others out there: if you go to this vet, I would definitely suggest getting another one and always getting second opinions on your animals, especially if your intuition is acting up.

Terrible experience with these people just terrible. .cut off most of my birds beak that was just…read morefine was to be a trim that really didn't need to happen and he cut it to the meat he has NO business being a vet PERIOD !!!!!!!!!!!!!!

I'm picky about where to get my Samson groomed. He's also a bit snippy. But he was handled with…read morecare and professionalism. Unlike other places, he was not timid, when I picked him up. They did a great job with him. Zero complaints! Pricing is fantastic, too! I will be scheduling again.

Not many places groom cats...at least, not in this area. But NPS does. And they do an outstanding…read morejob! I bring my cat here 2-3 times a year, since she has really long fur.. I have her bathed and clipped. NPS does a great job with her. And I've always been very happy with the results. NPS is friendly and reasonably priced. Also, they won't try and talk you into something you don't need. Ex...my cat was doing an excessive amount of scratching and biting at herself. I thought she might have fleas, so I told NPS to give her a flea treatment, which would have been an extra charge. No prob. When I went to pick my cat up, NPS told me they didn't see any fleas, so she didn't need the flea treatment. I recently took my cat to the vet for her regular shots, and to check on the scratching. The vet said to me "I don't know where you get her groomed, but they did a really great job." I told the vet NPS! She was impressed because it's hard to find a groomer that will take care of cats, much less have them come out this good. I highly recommend NPS for your pet.

LOVE LOVE LOVE the new owners!! They are so great with the dogs and its CLEAN!!! They actually…read moreinteract with them and make them feel loved. Highly recommend

I absolutely love Canine Cove and all of the girls that work there. They take the best care of all…read moreof the dogs and treat them as their own. I have been to a few other places with Benji and he was either afraid or was not treated properly. Not here, he basically begs to go to his "doggie school" everyday. I could not ask for a better owner or better employees . Knowing my dog is safe and very well taken care of everyday makes taking him everyday such an easy decision!! Highly recommend :)

This petsmart sucks everytime I go they have a bunch of fish either dead or dying and when you say…read moresomething to a worker it's "okay I'll tell someone" then the next day the sick fish is still there in the tank with others I got a black more from here and was told he wasn't sick and noting was wrong well he was bloating and unable to swim I knew he was sick that's why I got him but then went In last night and saw this little guy sitting like this I'm sick of this store also the " correct setup" they have up for a betta to show you a good one I've now seen 2 die In that tank like that shouldn't be happening

Training review for Lori specifically. She's terrible. She spent class #1 (puppy training) starting…read morefrom scratch with "sit" and I was the only one there so I received the entire onslaught of her 27 years of training wisdom. Well everyone... I taught my dog sit the wrong way at home. I stand wrong. I hold my hands wrong. I use the wrong tone of voice. I use the wrong treats. I give to many treats. I hold the leash wrong. I use the wrong marker, I release my dog from sit incorrectly. I lure my dog to sit wrong. Shes too full of herself with her AKC standards. She says obedience should not be fun. Well it's sure not fun with her as a teacher. I tried to have an open mind and went back for class number 2. (Different day/time with other people attending) she kept trying to stop me from stepping out to calm my puppy as he was barking and being disruptive. She said I can't leave, yet didn't give me workable advice for my dog barking. "You can't leave! He needs to learn to behave" that's when I walked out 15 minutes into class. I wasn't there for strict obedience and she knew that and didn't care. So if you are looking for a drill sergeant she's the one for you. Otherwise stay away. She also talked shit about other clients so I'm sure she will about me as well. Rude, ridged, and not for your average dog owner wanting some fun training and socialization

Nearly impossible to get ahold of, leave a voicemail and get a call back sometimes days later if at…read moreall. Adopted my beagle from here in 2020 and since i moved to another state and came back home they will not treat him since he hasn't been there in over 18 months because they're no longer accepting new patients. I think that's ridiculous to turn away a dog that was adopted from YOUR facility. Probably for the best as they've just gotten harder and harder to get ahold of throughout the years. Maybe hire more staff and you could keep up with the demand!

I picked up a puppy! They were very friendly and knowledgeable. The staff was great and they…read moretreated their animals with respect.