We purchased a new adjustable king bed yesterday. We had visited one other store before shopping here. We were glad we stopped in we arrived pretty early which made it nice because the store was not busy. Josh was the guy we met as we walked in. He was very friendly, calm, helpful and well versed in sit n sleep line of mattresses and what we probably need for a better sleep. This is a big purchase but the price was better here and I think we would have regretted it if we bought a bed somewhere else. read more

Charlie (Charles) helped us when we were in need of a new mattress. Despite having several customers in and out, we never felt rushed and he gave us great recommendations based on our needs. Sit 'n Sleep has a cool service where you lay down and their program adjusts to your body and tells you want would work best for your body type and weight. Despite what the program said (that we should have a firm mattress) we knew we wanted a softer one as our current firm one is killing our backs. Charles shared several options for us and he was knowledgeable about the ins and outs of each mattress. Sit 'n sleep also has their own branded bed that adjusts to you all night with varying levels of heating/cooling, height adjustments and more! We ended up not wanting that much technology on our bed, and went with a Stearns and Foster mattress that seemed perfect for us. Because we really wanted to go with a salesperson at another school, Charlie insisted on keeping Sit 'N Sleep competitive and gave us a discount on accessories. We were also able to get a quick delivery date which was great! As far as the brands we were interested in, they had no wiggle room for a price adjustment but I'm hoping the 120 (I think) day trial period will prove that the price was well worth it. Thank you to Charlie for being patient and helpful to us (and finding ways to entertain our kiddo) while shopping! Definitely recommend him. read more

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I bought a new mattress at this location and I HIGHLY recommend you do the same. Ask for Sharon and she will take care of you. From the moment you walk in, she'll listen to your needs and make recommendations for you. She is very knowledgeable and has been in the game for years. She does not put any pressure and ultimately wants you to take your time on finding the right one. This location has a great selection of mattresses to choose from. read more

Excellent experience. After 15 years, the wife and I needed a new mattress. We went to this Sit 'n Sleep, Brea location because it was close by and they price matched if we found the mattress cheaper elsewhere. So a win/win to start off with. We arrived and were greeted by Tyson there. What a good guy. He asked what size we needed and if we knew the firmness we wanted. He recommended we try their computerized bed finding system, which we did. He then directed us to the beds that matched what the computer said. I have to say, that computer was spot-on. We found a Sealy mattress that was just perfect and within our budget. We purchased it and Tyson said he could have it delivered the next morning. The next morning, the mattress was delivered, set up in the bedroom and the old one hauled away. It really doesn't get much easier than Sit 'n Sleep. Tyson did a great job and we thank him. read more

Sit 'n Sleep - Look who just pulled up with another new mattress for us! - Mattresses Near Me - Brea, California

Great service and great price ! Dylan was the best! There are so many choices in mattresses. It gets confusing. We are glad that Dylan was so patient and showed us all of the different options. He explained everything so well and took all the time we needed to choose the perfect mattress for us We will definitely recommend Sit n Sleep to everyone we know. read more

Sit 'n Sleep - Mattresses Near Me - Brea, California

We bought our temperpedic king size bed pillows and sheets at the Brea Ca. Store and received the BEST Customer service possible by Josh he is extremely professional and super personable this kind of service is amazing and so hard to come by now days thanks again Josh you are so awesome! read more

If you ever need a new mattress this is your place and Charles is your sales person! He was very attentive knowledgeable and friendly. We walked out very happy with our purchase. Upon delivery I realized I had order the wrong size and gave him a called and he was very good at resolving my issue and even got me a new delivery scheduled for the very next day. Please do your self a favor and contact him for a new mattress. read more

My wife and I were in the market for a new bed. We went to Sit 'n Sleep planning only to research options, but Josh did such an outstanding job figuring out the right bed for us that fit our budget that we ended up coming back the next day to buy. I can't overstate how patient, friendly, and helpful Josh was. I'm sure the other staff are equally capable, but ask for Josh if you want guaranteed top-notch service. read more

My husband and I arrived approximately 45 minutes before closing. We already had the desired mattress and frame in mind since we've been researching and visiting other stores. However, we decided to check out the Brea location since not all stores carry the same merchandise. 1. Tyson was great, at first. 2. We found an alternate option we didn't see at other locations. 3. While trying several different mattress's and some we've already tried, Tyson was burping up his lunch directly at us. Smelled like Thai food!! 4. We informed Tyson that we were given a great quote online by Nectar and another S&S location was price matching with any mattress selection. 5. He seemed very indifferent and uninterested soon after telling him where we reside; his demeanor quickly changed. 6. He ran numbers and was not at all flexible on the bundle items assuming we had a low budget. 7. Clearly, he did not want to make a deal as it was already minutes after closing; at one point, he got snarky and his store manager (female) very rudely interrupted by stating out loud that she'd have to call corporate to adjust his time card because it was after closing time. Not once did she acknowledge us directly!! 8. We were beside ourselves as we felt the negative vibes and were being rushed out and pressured to make a purchase as Tyson stated he'd only crunch numbers if we were closing a deal since it was passed 6:00pm. 9. At that point, we politely thanked him for his time as he already had his business card in hand. As a project manager for a government agency, I recommend that corporate send in secret shoppers [specifically] of Hispanic ethnicity to see for themselves!! In addition, train store managers on professionalism. Also, train line/sales staff to improve their customer service and sales performance skills. Our existing Beauty Rest mattress was purchased 15 years ago, and we had an excellent overall experience at the former S&S Montebello store. We're now investing on a new adjustable mattress and do not want to make a hasty nor uninformed decision. By the same token, we want the best deal possible. We preferred to stay loyal customers to S&S; sadly, we are now looking elsewhere. Sufficed to say, we will never go back to the Brea location nor recommend it to anyone!! Take-Away: definitely DO NOT visit this S&S location an hour before closing!! read more

Please go see Sharon!!!! . I am truly amazed by her customer service. She is pleasant, knowledgeable and just rocks at her job. I will go see her for all my "sitting and sleeping" needs from now on. read more

This review is specifically for the store in Brea, CA. Went in looking for a mattress and was helped out by Sharon. She was very helpful/friendly and suggested a mattress that was within our budget. Delivery was seamless as well, as an automated voice system would call to offer the time slot for delivery and had the option to change if needed. Would definitely return to see her again if we need another mattress in the future. read more

My visit here was my first brick and mortar mattress shopping experience. The team here, namely Sharon and Tyson made it such a great experience that I plan to shop here for any mattress related purchases in the future! Tyson was great over the phone to answer all the questions I had initially when I called the store prior to my visit. Sharon was so helpful in guiding me through my selection and choices, and really encouraged me to go back and forth between my choices in order to get a proper feel for them. I also very much appreciated that she didn't push me either way and fully left the final decision to me. As for the mattress selection, they have anywhere from online mattress brands to traditional brands, and a huge variety of feels and constructions for them! As for value, they have mattress in all price ranges so whatever your budget is I'm sure you'll find something that fits! TL;DR: The team here, Sharon and Tyson, are great and super helpful! The mattress selection both price and variety wise is extensive so I'm sure you can find something for you. Overall the experience was a 10/10! read more

From the minute we walked in to the minute we left Joshua was incredible. Considering the hundreds of selections and opportunties to upsell us he took in what we were looking for and narrowed it down to 4 options. We chose a full and queen serta and for all its bells and whistles we got an amazing deal. TIP: Get your matress protectors from them, such an amazing price for such high-quality items! read more

Great customer service from salesman Josh Kelley. Josh was thorough when he was showing my options of different beds he was extremely helpful I recommend this sitnsleep location great customer service. read more

Sharon was so helpful and provided a level of service that makes us want to come back for our next one. We picked up a queen Sealy Queen for our son this past weekend. Our kiddos had a great time laying on almost all the beds in the store. It was a fun adventure while we finished the quick and painless transaction. Thank you so much Sharon! read more

I visited the store two days in a row - first with my husband and then with my elderly mother (as we're all needing more supportive mattresses as we age). The asst mgr Charles was very attentive and patient, helping us evaluate our sleeping styles, physical ailments and comfort needs, all while keeping our budgets in mind. Great store, extensive options, excellent customer service! They're even donating new mattresses and offering deeper discounts to the many who've lost their homes in the recent LA Cty fires. Thank you, Charles and Sit n Sleep! read more

First time buying a mattress and after trying on a bunch of mattress for 30 minutes we walked out seamlessly with our brand new mattress. All thanks to our "bomb" salespersons Sharon and Tyson. Yes they wanted me to mention they're the "bomb" and I'll have to give it to them yes they're both indeed the "bomb". read more

This place is great. Tyson who was there when I went shopping for a bed immediately approached me and asked me all the right questions to help me find the perfect bed. Walked out same day purchasing a bed at a good price. Tyson helped find the best value for me and informed me abour everything I needed to know. 10/10 would come back again for another purchase and recommend to all my friends and family. read more

Josh was great at educating us and showing us our options. We had a good experience and felt comfortable. There was a large selection available, but Josh helped us narrow it down. read more

Josh and Charles were super helpful. They answered all my questions and were able to find me the perfect mattress based on my price range and comfort. read more

Tyson was amazing. He spent great deal of time with us to make sure item we ordered, we will receive in timely manner. As a matter of fact everyone is as here really really great. Josh greeted us as soon as we walked in. Chris was great too. This how the customer service should be which you don't see nowadays. Sale prices were great too. read more

Salesman Josh Kelly was outstanding. He was very attentive but not pushy, helping me with exactly what I needed and suggesting things that my untrained eye may not have seen when selecting a mattress. After I picked the perfect one, he proactively offered to find a rebate on a mattress protection cover set, helping me save over $200 without any request of my own. He's the reason I'll return to this store for any of my mattress needs. read more

Ask for Tyson! He was very personable and listened to our needs. We couldn't have asked for better help while shopping for our mattress

Sleep Consultant Tyson Davis - Sit'n Sleep provided excellent service. He is very knowledgeable, and very patient. Not pushy at all. Looked at many mattress types, he takes everything into consideration. Firmness, back issues etc. I am very pleased with my selection and experience dealing with Mr. Tyson and Sit'n Sleep. (Including delivery notifications and installation team.). read more

This review is for the Brea store. Originally I made a poor decision on a new mattress. Going back in Charles sorted through my frustrations and in no time had me in a mattress I am so happy with. If you're going in to this store you really need to be dealing with Charles. He is knowledgeable not aggressive, he is polite with none of the familiar tactics we see in sales positions. He listens and will have you in a new set up in no time. He's the best. I am so happy with my purchase I haven't sleep so well in over 10 years. The delivery team was just as amazing. Thank you Charles for your patience and wealth of knowledge. read more

We went to 4 mattress stores in Brea, and this Sit n Sleep was by far the best. Best selections with all the brand names and several models to choose from. Our salesman, Josh Kelly, made our experience easy & seamless. He is knowledgeable and helpful. We bought new Tempur-Pedic and adjustable base, the value was so good we bought pillows, protector and sheets to complete our set. Don't waste your time anywhere else, just go here and ask for Josh! read more

We came in hoping to find a good mattress and were pleasantly greeted by Sharon. She helped us find the perfect mattress that checked all our boxes for everything we needed in order to get a great nights sleep. Top notch customer service, Great selection and, competitive prices! Thank you guys for everything! read more

My husband and I had a very good experience during the Memorial Day mattress sale at Sit N Sleep. Dylan Kaiser, Sleep Consultant, was wonderful. He patiently listened to our specific mattress needs and showed us several mattresses. He is definitely a mattress expert and we appreciated the knowledge he shared with us. We made our mattress selection and looking forward to our delivery this week. Thanks Dylan for your help in making a very important decision. read more

Josh was super helpful, knowledgeable, and friendly! He was very patient and helped us find exactly the mattress we needed even though we came in close to closing time. 10/10 recommend working with him! read more

The service provided at the store was fine and I had no problems with the sales person I dealt with. My problem was with the delivery service they used. My new mattress was delivered at my house on Thursday December 05, 2024. Within 15 minutes after the delivery of the mattress and my old mattress was removed and taken, I called the driver and asked him to return my old mattress that they took. He promised me he will return it the following day, which was Friday. Friday morning, I texted him to please return the mattress and got no reply. I went to Sit'n Sleep in Brea and was given the Phone # of the delivery service. I called the delivery customer's service on Saturday morning and was told they were unable to get hold of the group and will keep trying to get hold of them and will call me back. I never got a call back so I called the delivery customer's service back later on in the day and was told that the group was not working on Saturday and that they will be contacted on Monday. I got no call on Monday so I called the delivery customer service back and asked for the lady I spoke with on Saturday. I was told she will not be working until the following day(Tuesday) I told the person that answered the phone about what I needed. She put me on hold to contact the delivery group. Came back on the phone and say she was not able to get hold of them but will keep trying and call me back. Never heard back from her so I called back and the lady that was supposed to off until Tuesday day answered the phone. She then informed me that my mattress has been disposed off and they don't have the screws that were taken from the bed platform that they took with them and was not given back to me. The most interesting thing about the whole situation was that I was sent a survey to evaluate the delivery service that was taken down once I requested to have my mattress returned. So I decided to go on this application to warn future buyers of the Sit'n Sleep delivery service! I decided to give a review of 2 because Sit'n Sleep could use a better and honest delivery service! read more

My wife and I went in yesterday looking for a new bed. We were quickly greeted by Sharon. She was extremely helpful with finding us the perfect new bed. We ended up buying a new mattress for our daughter and our spare bedroom as well. Sharon was very informative and no pushy sales. She truly wanted us to find the right fit for us. read more

My husband came in browsing for mattresses and Charles helped us out. He was so kind, patient, understanding, and answered all our questions. We shopped around other places but ultimately came back to him 3 weeks later. He really hooked us up and we're super happy with his recommendation! If you're looking for a mattress, come here and look for Charles. You won't be disappointed read more

Sharon was absolutely amazing! Was super helpful and provided the best costumer service. She helped find my grandma a perfect mattress at a great price! Definitely recommend to find all your mattress needs! read more

Sharon, the manager, was amazing and so helpful with me changing my mind. Tyson was also great. He is so calm and reassuring. I highly recommend this store to my friends. I felt like both people "had my back". read more

Thx for making it right. Still had to spend another $3,000 to get it right but at least they gave us the original credit towards our next purchase. read more

We went on Memorial Day, hoping to get a set of new mattress, at either Macy's or Sit'nSleep sale event. We tested out the mattresses at both vendors. Only at Sit'nSleep did they offered the disposal lining to try on their mattresses. Masks were also enforced, both important features to feel safer shopping during the pandemic. We were greeted by Jordan Ngo, who helped us find the right medium firm mattress, made by Sit'nSleep Sealy Mill Lake. No motion transferred was huge on our list, next to comfort of a medium firm. Even though the prices were higher, the quality of the mattress by Sealy Mill Lake, outdid the Beautyrest Plushtop at Macy's, for us. Jordan was friendly, patience and professional. Asked about the $100 online coupon, but it only applied to non-sale item. However, Jordan ended up given us the "teacher's discount" instead. So, to our teachers, it paid to ask for an educator's discount. So, thank you, Jordan! Delivery was very prompt and professional with Isaiah and Fernando T27. The gentlemen were friendly and timely. They arrived within the first 3 hours window. They texted the day before to confirm. Then called again 10 minutes away. We cleared out the pathway, so the delivery is more accessible. We decided to keep our old mattresses, and not to haul away. So, we asked both men to move them to another room, they were very cooperative and helpful. Overall, excellent job! Thank you for your professional help, Jordan at the Brea's store, and delivery men, Isaiah and Fernando! Highly recommend to anyone who need to buy a new mattress here, at Sit'n Sleep! read more

We bought a mattress and found it didn't meet our expectations so we exercised their 40 day return policy. It couldn't have gone smoother. Charles Nicolas was exceptional in helping us select a new mattress. He had knowledge about all of the products and patience as we searched the store for the perfect mattress. With his help, we were able to arrange an even exchange. I highly recommend this branch of sit and sleep. read more

Great mattress but dont have a problem! Spent close to $14k on a King Koil mattress. Also purchased warranty plan. Made a move across the US early this year and due to work bed moved in and we headed back to CA for work. Bed was damaged in electrical system during move. Because we didn't report in 30 days due to our travel the warranty was useless. We have had little to no help in getting this bed fixed from store or manufacturer! This was one of the most expensive beds in store of which they made a good profit but we are left with nothing more than a regular bed. We have spent countless hours with various companies on phone they have suggested us to call and yet no resolution. That's their help, try this! I could not recommend this store or a King Koil even though I love the bed when it works Which at this point seems will never work again. read more

Thank you to Sharon for helping us out with the mattress selection. She was kind and patient with us. She was very nice . I highly recommend this place for quality and comfort and knowing that you got the best mattress. They also have bed sheets and pillow cases. read more

I walked into the store and Jordan Ngo politely greeted us and showed us the new "BED MATCH" it was a great experience, he showed me the bed that would work best for me and provided us the best costumer service. I higher recommend you speak to Jordan he will take good care of you. I will be buying my next bed from him as well. Great Service, great price, great experience read more