First and for most I want to thank Kevin the sleep expert who delivered an outstanding customer service experience. I can't stop thanking him for taking the time to explain what to expect when using the Bed Match Technology at their location. Truly a cool experience which takes the guessing out of true confort. Thank you Kevin! If any one goes to this location please call Kevin, he will give ya the right Zzzzzzzzzz for your body! He answered all my questions so don't be shy to ask. Thanks again Kevin you have some new loyal customers :) read more

Sit 'n Sleep - ! Bed Match Baby ! Have to try it , takes the guessing out of comfort. - Mattresses Near Me - Costa Mesa, California

i took my mother to Sit and Sleep in Costa Mesa Newport area to hopefully find a new bed. my mother had a very bad failed back surgery snd wasn't sleeping well. We walked in and looking around this place was sparkling cleans snd seemed to be very organized. we were met by the store manager Chris and a couple sentences in to conversation with my mom and i knew it was going to be ok. he showed her all of the different types of adjustable beds and the difference in prices and whys and what's of all of them thank you Chris for helped my mom find the perfect fit i would definitely recommend sit and sleep if you looking for a good bed and a good nights sleep nora b read more

We began mattress shopping a few weeks back and received excellent service from John Heft.  Upon entering, Mr. Heft was quick to welcome us and asked all the right questions as we had just begun our search.  His interaction with us was genuine, patient and informative as we considered our options and looked for a match. His service and expertise made a big difference in our shopping experience and it should not go unnoticed. For future purchases, we will visit your store as an option and certainly ask for Mr. Heft, a true professional. read more

I purchased a mattress from Sit and Sleep maybe around a year ago...it was horrible so I sent it back for another(same brand) and that one was bad too...soooo onward to the store in Newport and picked a differnt one after a couple or 3 month that one had me laying in a hole just like the other one plus it felt like there was a pile down the middle and when I tried to get out of the whole I was on the pole and rolled right back over to the whole. A service person came over and checked it and yes there was an indentation of over 1.5". So off to the store to pick out another...(oh by the way every time I go back it costs me another $3-4 hundred dollars) So here I am AGAIN with another piece of junk another hole...I just called customer service and there are sending someone out AGAIN! I'm now wondering WHY DO I KEEP GETTING THESE DEFECTIVE MATTRESSES? I'm wondering if this company is purchasing seconds and selling them as perfect... Oh the last time I had to go in and chose and pay more I asked for my money back....,OH NO WE DON'T DO THAT.. HMMMMM maybe I should go to small claims court. Hey I'm retired I have time to do just that. read more

Chris was wonderful! So helpful and kind. He made the process of buying a mattress easy and fast. Can't recommend more!

Our sales associate, Karl Zoellick, was absolutely amazing. He took us through the mattress analyzer first to determine which firmness level was best for us and then showed us many options. We were in the market for a split CalKing adjustable mattress. With his help, we decided on the Tempurpedic ProAdapt Medium. He helped us pick out the right pillows for us, as well as the matters protector and even the sheets. SitNSleep had a great selection, and Karl helped us navigate through the choices until we found the perfect sleep experience for us! The delivery arrival time was well communicated the day before and the morning of via automated calls, which we appreciated. The delivery team was fast and kept the work area very clean. We are now sleeping on our bed, and patiently waiting for the break-in period to pass but we're loving the features and the sleep experience thus far. Thank you, Karl! You're amazing! If you are looking for a knowledgeable partner to guide you through a bed purchase, GO SEE KARL! read more

The customer service is really bad starting with the phones. We've had nothing but problems with our mattress and box spring purchase. Twice had to exchange and was given major hassles. The problem is still ongoing. I would NOT recommend them at all. We just want to return everything and go somewhere else. Watch out what they say. It's completely different than what's written on the contract. read more

We had a great experience with our recent purchase at the Costa Mesa store. We shopped around and settled in on Sit and Sleep. Agent (Karl Zoellick) was extremely helpful and informed on different options. Karl explained many options and we did not feel pressured to purchase. The Bed Match machine was a great help in determining the right mattress for us. An issue did arise during the delivery, but Karl and the whole team reacted quickly to resolve the issue. The bed and base were delivered and set up professionally, on time. Haul away was great. Great communication to set and meet expectations on delivery. Awesome experience and we are enjoying our new bed! We would highly recommend Sit and Sleep and Karl. Steve and Pat read more

Went in on the Sunday of Washington's Birthday holiday and store manager Chris helped us out. You are always a little apprehensive mattress shopping from past experiences, but this was different. Chris was amazing and made the trip worth while. Most imporatantly, he was very pleasant and engaging. He asked just the right questions to steer us in the right direction towards the best options. He gave us the right level of information and personal insights, and gave us penalty of space to test out without being overbearing nor disappearing. Chris is extremely skilled and truly made all of the difference. When we wanted to take a day to think it through, there was no pressure from Chris at all. He gave us all of the confidence we needed to come back the next day and buy!! read more

My husband and I were looking for an adjustable bed. Luckily, John was able to help us out. He took us through all the information needed to make a good decision. I never realized there were so many options out there for mattresses! He took his time and made sure we bought the right one for us. We felt no pressure whatsoever which was great. I highly recommend this store and especially John. read more

After 10 years, we bought a new mattress! Floyd at Sit n Sleep was so helpful and gave us a great deal! If you need a new bed, go see him read more

This may be the best buying decision we've made! Our salesman Floyd is a world class gentleman and made sure we understood all of our options and answered our questions honestly. We ended up selecting a mattress with an adjustable bed frame. Floyd was able to give us exactly what we wanted at the price point we could afford and as a special surprise it included two pillows, a sheet set and a 10 year warranty. I cannot say enough great things about the company, their employees and the quality of their products! I will be a lifelong customer and recommend this location to anyone looking for a great mattress, great prices and even greater customer service. read more

if I could go lower than 1 I would! purchased a $6000 bed was told it was returnable with a small restock charge. after my handicapped husband fell out of the bed due to its extremely soft sides and we had to call paramedics to get him off the floor we called to return the bed. surprise! only the mattress is returnable and only after 30 days; base is not returnable . this was written in small print and I did sign my name , my mistake to trust what I was told. I want to warn everyone interested in these beds pay close attention to the softness of the sides even when adjusted to the highest firmness setting. a bad experience from the product to the customer service! read more

First of all, I know nothing about mattresses. However, when I left Sit N Sleep yesterday, I felt educated. Not only did John H. explain to me what types of mattresses there are, but he was patient with all the 80 million questions I had for him (knowing nothing about beds). Today, I came back to purchase the mattress I loved. The process was quick and easy. I recommend John H. to anyone who comes to this location. Thanks John!! read more

T56 Delivery Fern/Jose P Thank you for a job well done! Fast & efficient setup, professional and friendly!! read more

Chris was awesome! We took our time trying to find the perfect mattress and he was so patient, nice, and knowledgeable. We had no idea what we were doing and engulfed up with a great mattress and adjustable frame and pillows and sheets! He helped us find exactly what we were looking for and we are very happy with our decision/purchase. Thanks Chris for your help! read more

The best mattress store in OC. I went to mattress firm in HB necause it was close to me. They have pushy salesman and not much knowledge in mattresses. I decided to look up on yelp and found these guys have great reviews. You walk in and they have cool technology to fit you with the perfect mattress. I chose the hybrid infinity cooling mattress and pillows. I sleep like a rock now and never wake up during the night. If you have trouble sleeping at night because you're hot like most men are. This bed is the answer! As well as spend the extra and get the pillows to. Whole setup is also, Karl was super friendly, ver knowledgeable, and super helpful when it came to helping me choose the right bed. read more

Purchasing a bed was made easy, with Angel taking plenty of time with us. What made the experience even better was the delivery process, as Kevin & Fernando where extreme professionals, and can't say enough about the both of them!! They are a definite asset to the company, and wanted to acknowledge them on today's delivery. Sincere thanks to the both of them!! Alan read more

We dropped into SnS to test out a Nectar mattress and Wyatt took great care of us. No sales pressure, he didn't try and sell us some special deal. Just answered our questions, honored the advertised discount and arranged the delivery. Today 2 very professional guys came to the house within the delivery window with the platform and mattress and 10 mins later they were gone. I took a long nap this afternoon and the Nectar is awesome. Great service all the way around. Thanks! read more

This was the most pleasurable experience I have ever had buying a mattress. Their state of the art way of measuring you to determine which mattress best fit your needs is amazing! The selection was great but what I was really impressed with was John, our sales associate. He was extremely knowledgeable and did not pressure sell us! He took his time and allowed us to make our own decision, great job! I will highly recommend stopping by here before going anywhere else! read more

Chris Miller is the guy to ask for. He was very friendly,patient, and helpful. Not pushy at all.

Came to this location because of the great reviews. Upon entering We were pleasantly greeted by just my luck John H. I had many questions as we haven't bought a bed in quite some time. He was patient and knowledgeable. He let us take the sit and sleep bed match which helped us narrow down our search. Our deliver was just 2 days later and we have been very happy with our purchase. We will definitely be back to see John when we upgrade our kids bed. read more

Sit 'n Sleep - Mattresses Near Me - Costa Mesa, California

The two guys who delivered my mattress, Hector and Fern, were crazy fast!! They carried my new queen mattress UP THE STAIRS into my bedroom and laid it out on my bed frame for me in less than 3 minutes. They were also really nice! read more

I bought my tempurpedimattress almost a year ago with a very high price tag which I'm still paying for. The guy who sold me the mattress was very pushy. My mattress caves in the middle and is very hot. Also even though it's supposed to be queen sized, all my queen sized sheets seem to be too big for it. I'm So sad that something I invested so much money in that's supposed to last me for many years, I'm not happy with. Update: after posting my review I received a call from the store manager Floyd offering me a mattress swap even though 9 months has passed. They didn't even charge me a restocking fee. I went in and picked a different mattress and it arrived today. Thank you sit & sleep for your excellent customer service. I am truly grateful. read more

What a wonderful Matress purchasing experience!!! We are shopping for 2 queen size beds sets for my sister and niece who are going to attend UCIrvine. We went to 2 Otho's and one Matter Firm store in Irvine. It seems to me that they were not interested to sell to us. Just when we were giving up, my wife said, there is a Sit and Sleep at Costa Mesa. As soon as we entered the door, we were greeted with a bright smile from Angela the store manager. She was not only friendly but extremely knowledgeable. She answered every single question that we asked with professionalism and honesty. We happily bought the 2 whole sets with a price that we appreciate. Thank you Angela and Sit and Sleep making this the best mattress purchasing experience ever!!!! read more

Huge shout out to John Heft. He was very helpful and informative about the products there. He took his time and showed us everything that we wanted to see. He didn't stick to just one or two beds. He made sure we looked at everything that we were looking for in different brands. He did not try to pressure us to buy anything that was out of our budget. Our experience was great overall and would highly recommend this store location. And they had sanitizer and cloths to lay on the beds to be safe during these time with COVID. Great Job Thank you John!!! read more

John was extremely helpful. The mattress we went with was a CA King, but the comfort of the mattress exceeded my expectations & the discount for the mattress was excellent. Honestly I didn't think buying a mattress would so easy. Thankyou John for the great experience in trying out the different mattresses& picking the best one that suited our needs! read more

Buying a new bed is pretty daunting. It's very difficult to figure out what you want after lying down for 30 seconds on multiple mattresses. John at Sit & Sleep was very patient & educational when we came in mattress shopping. We quickly narrowed it down & purchased our mattress on Thursday. Delivery was arranged for the following Saturday morning. The delivery gentlemen, Victor & Omar, we right on time, took our old mattress out & installed the new mattress in a matter of minutes. The entire process could not have been any better! Kudos to you Sit 'n Sleep! read more

This store gives excellent service. We bought two adjustable beds 6 years agoand we got great service from first to last at that time. They lived up to their promise to meet any legitimate price, and the delivery service was excellent. We love the beds but recently had a problem when the remote fell and broke. The Extended Warranty by Guardian provided no help at all, but the manager at SitnSleep went out of his way to help, spending a full hour finding the right remote at a great price and ordering it to be shipped. We got it 2 days later, got help on how to install it, and we are now happy sleepers once again. I recommend this store without reservation: great prices, and even greater service. And this from someone who used to hate mattress shopping! read more

My boyfriend and I came in late on a Friday night in desperate need of a mattress. We were not only met with phenomenal service but the mattress was delivered ASAP. Better than we ever could have expected. The process was quick and easy. We did not feel pressured at all. We will definitely be going back to sit n' sleep. Thank you!! read more

First time here, wont be the last time. Make sure to come Saturday and ask for Angel. Angel helped me pick out the mattress that fit my body and provided the best price/performance for my budget, which wasnt small. It was impressive how much detail she went into regarding the different materials and facets of the mattresses themselves. Long story short, I walked out with an Airloome mattress and pillow and cant wait to sleep. Angel is so legit, friendly, and informative in the way a proper professional is desired to be. read more

This was our second time visiting the Costa Mesa store. A big thank you to John Heft for making shopping for a new mattress and adjustable base such a positive experience. John was knowledgeable, courteous, professional and very patient. His recommendations and concerns regarding our needs were greatly appreciated. John's "customer service" far exceeded our expectations. read more

We went in yesterday to browse for a much needed new mattress, and had the best experience. Shaun helped us to find the perfect mattress for our needs and with our budget. He spent a great deal of time with us, was patient, and very knowledgeable of the products. It is extremely clear that he has spent the time doing his research and he as excellent customer x service. He is not a pushy salesman, but a person who cares about his customers. Today we went back and completed our purchase Joey, who is also outstanding. Generally making large purchases is not the most pleasant experience; but this was an overall wonderful experience. Both gentlemen were professional, kind, and a pleasure to work with. When it is time for a new mattress, I will be purchasing from here again. read more

We purchased a bed and adjustable frame from the Costa Mesa store. At the store, we dealt with Chris Miller, who was very knowledgeable and helpful in assisting us in selecting the mattress and frame. Unknowingly, we told Chris we had a king size bed that we would be replacing. When the crew delivered the bed, they informed us that our bed was a Cal King. We called Chris who took care of everything in about ten minutes. The delivery crew took away the bed they had with them and we had the correct bed delivered the next day (the problem was the headboard wouldn't fit on a king size frame). A very pleasant experience. If you're looking for a new mattress, you owe it to yourself to visit Sit n Sleep. read more

I went to buy a mattress at sit n sleep. It was great. I left there feeling like there were sales people that cared about whether you received what you were looking for or not. I had the best salesman, his name was Chris and he actually took the time to explain how the mattresses were made the difference between certain kinds and I left there feeling like I was actually going to really like my new mattress. Chris seemed to care about whether or not the price was going to be in my range or not. He was very kind (I'm a little disabled and walk with a walker) and he showed me the best places to walk and was just so kind and caring. I can't say enough kind things about this very clean store and the gentleman that helped me. read more

We've been sleeping on the same mattress for 20 years. So when we stopped into the Newport Beach, with our own pillows, at SitnSleep it was long overdue. We were fortunate to have Kevin as our salesperson. He expertly determined the best mattress for us. Kevin had us try the private label brand. While perfectly comfortable we insisted on the national brand (Beautyrest) we were familiar and zeroing in on a model. We decided to see if the price was truly the lowest as SitnSleep. Unable to find the mattress product name to compare, it became obvious I needed to call the manufacturer. They provided us with the manufacturer name. With that, I was able to research and found the mattress online for about 10% less. I was reluctant to go back to Kevin, but so glad I did. SitnSleep honored their "Larry" ad and not only matched the competition price, but beat it by $30. We returned the $30 to SitnSleep with a mattress cover. Kevin completed our order with a handshake and a smile. After one night of sleep it was clear we made the right decision trusting Kevin. The only negative was the wrong foundation box was delivered and Kevin took care of the replacement in one call. read more

Just left this place and I have to say had a great experience. Angel the manager was very sweet and helpful. Provided all the details we needed to know. We left purchasing a mattress and a few pillows. Very satisfied. read more

Chris is incredible! So kind, friendly, and helpful. Came in with a pretty good idea of what we wanted, but still had a lot of questions. He walked us through everything, and we couldn't be happier about the amazing deals we got on our mattress and bed frame. Plus, free delivery, free setup, and free haul away of our old mattress! read more

Wayne is the Man!! From the first foot steps in the store to our last steps out of the store Wayne made us feel at home and very comfortable. His no pressure & authentic way of selling mattresses is on point. We highly recommend Wayne. A definite class act. This man even sold me a $150 pillow that is amazing. Best of luck in Norco Wayne. read more

John was absolutely the best!! If you want a good deal with great service and a honest guy, look for John!