Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!

Jason is a solid guy and amazing. If you're looking for someone who not only does the job, but does…read morethe job right--this is your guy. Great communication, showed up as scheduled, addressed a few additional things that were needed. For example, our motor failed. Well, my attention was on the motor. He also suggested that the electrical flex conduit and connections to it needed to be replaced since it was severely cracking-which totally made sense. His knowledge and experience are apparent. I also appreciate that he installs reputable equipment that doesn't result in callbacks. He also replaced the rubber seal rings as his standard protocol. Cheapest part but a lot of other companies don't do this. When it comes time for us to replace all of our equipment, this is the company I would go to for advice, new equipment, and installation. You know it will be done right. Thanks Jason!

Jason was easy to work with, and got the job done fast and seamlessly for us. My old filter was…read moreleaking and he was quick to respond and did some quality replumbing work for replacing my 20yr leaking cartridge filter. It is hard to find quality piping work like this. Thank you!

Hands down the best pool service. David and Xavier are the absolute best. They are incredibly…read moreknowledgeable and genuinely nice people who go above and beyond. I moved into a new home and knew nothing about pools or maintenance, and they made the whole process so easy. They took the time to explain things, answer my questions, and keep everything running perfectly. My pool has been sparkling ever since. Top-notch service. Highly recommend!

I hired Ralphie to help maintain the pool at my rental. The pool needed a lot work due to the ph…read morebalance being off and all the trees in the area. Ralphie came by multiple times to in the same week to make sure everything was cleaned and the ph was properly balanced. I would highly recommend Ralphie for your pool maintenance.

I've had a great experience with this pool service. They are extremely responsive--any time I've…read morehad a question or concern, they get back to me quickly and take care of it right away. It's clear they take pride in their work and really care about their customers. Their approach is also very reasonable. They don't try to upsell unnecessary services and are upfront and honest about what actually needs to be done. Pricing is fair, especially considering the quality and reliability of the service. Overall, dependable, professional, and easy to work with. I'd definitely recommend them to anyone looking for a trustworthy pool service. Taz V.

Ray is extremely honest and professional. I sent him photographs of an auto fill problem that…read morerequired substantial work. Ray recommended against the work due to the cost, but offered to do it if I so desired. It was up to me and I elected to just top off my swimming pool on hot summer days weekly with a garden hose rather than proceed with an expensive concrete tear out. Raise prices are very reasonable.

Chris with Mike the Poolman installed a pool rail for us today. We had reached out to Mike a few…read moreweeks ago, and he explained how to choose the right rail for us. Once we chose, installation was scheduled. Chris arrived on time. He was friendly, professional and knowledgeable. We discussed the installation, how it would look, where the best place to put it would be, etc. It was a very good experience, and now we have a safer pool. Would highly recommend!

Requested service from Mike. He started by saying he was too busy with jobs unless he could just…read morestop by anytime. I agreed to leave my gate open if they just let me know the day they'd be there. Then his next issue was I was going through my home warranty for the repair. At this point he said he had "zero interest" in my job. I told him that I would be paying him directly and I would deal with my warranty company to get reimbursed, I just needed an estimate from him. He still said no and then his next issue was our heater was too old, probably going to be "too much of a headache". Uh, gee of course it's older, that's probably why it broke down and needs repair. I would imagine new heaters generally don't need repair, but I guess logic and Mike the Poolman don't mix. I found another Company that came out the same day and determined it was unrepairable as the part needed wasn't available anymore. So, guess what? My warranty company authorized a brand new installation of a replacement as the old one is unrepairable. Mike just walked away from a new heater installation job that was no issue or problem for me to get approved. I'll be getting a brand new Jandy heater installed. I would recommend you keep scrolling past this guy. You'll probably be "too much of a headache" for him also, don't waste your time.

They did a fabulous job! They came super quick and replaced our energy part on our pool. Super…read morefriendly and at a reasonable price.

Our pool lights were not working, possibly needed to be replaced. I messaged a couple of…read morebusinesses, chose H2O Pool Care in the end. They gave me options with exact quotes, which helped me decide. Communication was swift. Roman replaced both lights (which were really old) and texted later to check if the lights are working. They are! I hope we don't need any pool repair in the future, but if we do, I'll call H2O Pool Care.

They are on time every week, and do great job, always going above & beyond…read more I use them for weekly maintenance. Had pool heatpump installed by them aswell Thanks

I was a client of Bishop Pool Service for about five years. I inherited them from the previous…read moreowner, so they're well aware of my pool being a saltwater pool. That said, it was always a challenge to get them to use salt instead of chlorine when they would adjust chemicals and clean my pool. No matter how many times I asked, they would forget and continue to use chlorine, which unfortunately was too harsh on my toddler's skin. I made multiple calls about this and reminded the technicians multiple times about this, but I would still get a new technician every six to nine months, and I had to start all over again. The two straws that broke the camel's back were: 1. A 30% increase in monthly pricing 2. A new technician explaining that the reason they can't add salt is because it slows down his route I switched over to Ralphie's Pool Service and am already much, much happier. Ralphie's pricing is significantly less expensive, they bring their own pool salt, and they don't even charge you for the salt. Bishop also charges $300 to clean pool filters compared to $100 with Ralphies. Joel (my technician for the past year at Bishop) was awesome btw.

This is a really awesome shop. They're over 30 minutes away from me, but I always make the drive…read morebecause they're honest, fast, flexible, and incredibly knowledgeable. I've only had good experiences here. They've never tried to upsell me or rip me off, they've always given me fair pricing, and they've always been upfront about what actually needed to be done. It's hard to find a shop you can truly trust, and that's exactly why I keep coming back. I highly recommend them.

Our pool pump died and was no longer available. Pentair had a new model. Scott talked to me about…read moreinstallation of the new pump. He said he had 12 in storage and he would go get one for me. When we arrived, it was in the counter waiting for me. They carried it to my car and told me if I had any questions with programming, just give them a call. It was well worth the drive from Stockton to Rancho Cordova to find a place that cares about their customers and takes time to answer all your questions. The pump was also $150 less than the major pool place in Stockton, where I hate to go. Callen's has earned my business and we will be back. Thanks Scott and staff. We appreciate you!!