If only I could give ZERO ! I would like you to know that my son had accident today at skyzone in Ynez Rd. Temecula , I noticed that there is no medic or company nurse that is present there especially if there is an emergency and they didn't know what to do if something bad happened , you should put someone who is trained in first aid , Sky zone is a well known play place you should know your part especially in the safety of the kids that is playing there. I am very upset & disappointed to your staff . You should hire someone who can help & treat & please teach them how to write the proper incident report because based on my experience they only ask my son's first name & birthday and ask me a little bit then boom she didn't even write it . read more

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My family and friends went to sky zone park in Temecula last month. We are out of the area guest and were scammed into signing up for services in which we did not fully understand. Today, 28 days later, myself and a few other family members were charged $67.98  for an additional month of services in which none of us agree to. The guy who sided us up rushed all of us through the membership process in which I only signed for a waiver, and never entered into or sign any contract. There were at least 20 other families behind us when we walked into the establishment. It was getting chaotic and we were pushed through the entire process without any acknowledgment other than here are your wristbands, socks and "remember to cancel a day before the auto renewal. I set my calendar to cancel two days prior just to be safe and woke up this morning to a $67.98 charge on my debit card as well as two other family members. I called and spoke with Leanna, who was extremely disrespectful and hung up on me after requesting to speak with a manager.  I immediately called back. Leanna ignored nor my phone call as it went to voicemail to find out the voicemail box is full "shocker". I called back again spoke to Leanna, who pretended she was someone else, and I asked for a manager in which she put me on the phone with Kaitlyn her, " supervisor". Kaitlyn was no more help than Leanna when I expressed that myself and other family members were scammed into signing up for services in which we didn't agree on, as explain my experiences from the situation, start to finish. Kaitlyn stated that I needed to speak with her district  manager, Jenna and provided me with an email address, however, refused to provide me with the contact number. I am extremely upset. I don't live anywhere in the area as we moved up north. We decided as a family to take the kids to the trampoline park that day as a last outing in Temecula. Not to mention that my three-year-old was assaulted several times by older children (ages 6-7) who are not privileged to be playing in the toddler area (ages 1-3). I expressed by concerns to staff, and they just laughed and asked that I remove my child from the play area if it was getting too rough. This experienced that Sky Zone start left me with will not go unnoticed as I will be more than happy to leave reviews and tell at least 10 people about my experience. read more

It's a kids dream and but a lot for parents. Large with obstacle courses, trampolines, slides and dodge ball. It is definitely more for bigger kids. read more

A perfect place to go for an afternoon with the kids. My children 14, 12, and 8 have so much fun coming here. It's nice to have an indoor place where the kids can release their energy and have a great time as well. Highly recommend! read more

Friendly staff but could use more seats in the eating/resting area over all the kids enjoyed it.

I was looking forward to visiting this place with my kids, but it resulted in overpriced admission followed by a dirty facility that needs serious floor cleaning and bathroom cleaning. The women's bathroom wasn't touched for days as you could tell from the pouring over disposals leaking fluid on the floor, pee on the ground and TP everywhere. The main facility included black spotted sticky floors everywhere, spills no one desired to clean and no sanitation was happening in the 3 hours I was there (arrived when they opened too). Teenagers ran this place, with no managers insight, ***WHAT IS MANAGEMENT doing?! We deserve a better kept, clean and safe facility for kids to play with the high price you pay. Hiring a cleaning staff daily would cost near to nothing with how much this place makes daily, clearly the teens aren't doing it and shouldn't be. read more

My kids absolutely love this place! It was very clean and organized. Staff was very patient when we came last minute with my four kids and some of their friends. There's also lots to do so even though there were allot of people it didn't feel too packed! read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Temecula, California

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I AM PISSED OFF. I am a member and have not had an issue with anything up until today 03/22/24. A group of 10 teenagers around the ages of 15-17, were playing in the basketball court and started bullying, talking crap, stepping on feet and dunking over 8 year olds. They complained to worker that these kids need to get out because they have a 5v5 game going on. I was against the net listening to them complain and talk crap because I wanted to see how the worker was going to handle it. I heard one of the 16 year olds tell the worker, "where are these kids parents? Why aren't they watching them, what kind of parents are they?" That's when I stepped in and said, "IM THE MOM, THATS MY KID" acknowledging my 8 year old (there were 2 other young kids in there too). This kid said, all the kids needed to get out because there's a 5v5 game going on and this is their court. I said, "where's the rule for that? Let the kids play too, at least open it as half court". He said, "that is the rule, when a game is going on everyone needs to leave". But the max capacity in the court is 20 (not 10) & that was NOT a rule. Instead of apologizing or agreeing, he then began telling me the kids need to leave, they're in there way, and I said, "my kids not leaving" he began getting disrespectful, and said "what kind of adult argues with a 16 year old?" But really what kind of 16 year old PUNKS on kids half their age?! I said "where your mom? I'll argue with your mom then". They were also arguing with ANOTHER MOM & the workers Eric & Leah (who by the way ARE AMAZING AND DID GREAT AT HANDLING THE SITUATION). The supervisor did not handle the situation well, and kept looking at myself and another mom as if we were the problem. I got an apologize from one teenager, & Eric and Leah but not the supervisor. Im so upset because this should be safe place for children to play. But instead 16 year old teenagers are out here talking trash to kids younger than them and belittling them. If I have to be there to supervisor my kids, then the parents of 16 year olds should be there to supervise their teenagers as well! I have no issue with teenagers coming in to play because ITS SAFER than being out doing crazy things... but for teenagers to come and be mean and bully kids is where I draw the line. read more

Amazing place for adults and kids! The whole family.. Super amazing Staff! DJ made dodgeball so much fun. How can you pass up a pass here?! Thanks for our indoor fun!!!! We will be back. Ps. How does this place not have a 5 star Review!?! read more

BE AWARE!! Not only is this park ran by careless teens, which is most likely the same reason why GET AIR went out of business, This establishment is shady and they make it challenging to CANCEL monthly membership , You MUST do it through an online submission, and they prolong the processing of your Cancellation Submission, for DAYS in order to charge your one additional UNWANTED month, and even if you call them immediately a day after the charge,they will not refund your money because according to them THEY CANNOT refund your money, apparently it's impossible for them to reverse the charges, the best they can do is offer you a Free month, however, It does not make sense to accept a FREE month to a place where you feel it is unsafe and unsanitary for your kids and thus the reason for your Cancellation in the first place! This was my experience and I share it so that YOU ARE AWARE OF THEIR SHADY BUSINESS PRACTICES. (Unsanitary) They allow people to place their Dirty shoes on the food tables. I was there for about 2 hours and none of employees bothered to wipe down tables.(UNSAFE) Place all your attention on your children when they play in the dodgeball court, we witnessed a few kids get hurt. One 7year old cried for about 20mins straight, while the teen that hit him on the head ,extremely hard, was still allowed to play and continue throw the ball aggressively. read more

It's not Disneyland however they charge Disneyland prices. I ordered a large drink and I got what in a normal place would be a small. I paid $4. I guess I'm the sucker lmao. read more

Sky Zone Trampoline Park - Trampoline Parks Near Me - Temecula, California

After going with my kids I don't understand all the bad reviews. I originally looked and wasn't sold on going because there was so many. My friends were going with their kids and assured me their experiences were good. The place is new, clean, and the teenagers running each section seem to be doing fine to me! It could be dangerous if your child doesn't listen, or uses something inappropriately. I can see there being bullying, but we haven't had any problems. The bathrooms are clean and well managed. The pass is the way to go. Between my friends and I we went with kids 5-14 and everyone had a great time! We all have passes so we've all been several times. I'm glad the bad reviews didn't deter me from bringing my kids! Even tho my kids are older I still get the spectator band and go in with them, just in case. I would never just drop my child off here, maybe a 16+ teenager. read more

Wow! What an amazing experience. All the staff were attentive and helpful. I'll definitely be back, but this time with my elite membership! Thanks sky zone Temecula!!! read more

Kids love this place! Super clean and good area for parents to sit while the kids play!

I was there a couple of days ago and they had great service, food was good and a lot of activities to keep you entertained!

A good trampoline park, they only have a small area of trampolines. The only bad thing is there are no fans in there so it is really hot.

Ridiculously expensive for a jumping place. Looked at other sky zones (Moreno valley and San Marcos) and for some reason this Temecula location is almost double to cost to enter. $29.99 for 90 minutes is absolutely crazy! read more

Smaller than what we're used to but much cleaner and modern then the last one that was here. Lots of people now so come ready for the wait. Overall not bad of a place to come for the kids. Really though it may get pretty bad here in a couple months once everyone starts finding out. Most of the staff are young so hopefully they can keep the place tidy. Overall a great addition to a great town. read more

My 3 kids love it here. My 7 year old goes straight for the dodgeball and he's there the whole time, my other two 11 and 12 do the other stuff then they tend to get bored after an hour or so. Since my youngest is at the dodgeball court I sit infront and watch the free show lol. I do find that there are bullies there that get away with it because they are friends with the workers who are also kids. Very unfortunate considering there are kids there that just want to play without getting bullied for no reason. And when I say no reason I mean NO REASON with no exaggeration. Kids are literally dropped off there by their parents and aren't picked up for hours or their in the lunch area(not eating or paying any attention) so just be aware of that. read more

There were about 5 associates at the desk when we checked in. About half of them were just standing around or being distracting to the associates on the computers trying to check us in. I knew we wouldn't get our room until 7:30pm but they did not move our stuff until 7:30 on the dot when they had been setting other rooms up prior to people entering them. It should come as no surprise that our host did not have the room ready for us. We also got paired with a host that could not stay for the whole party so we had two hosts that were equally chaotic and clueless. While they were apologetic, they didn't compensate us for the fact that we paid for the mega package and didn't get water bottles or stickers. The pizza was burnt and our room was a sauna because the air conditioning didn't work in that room. It'd be nice if the shift managers do their job and properly distribute work instead of letting the teenage staff crowd around one kiosk and flirt with each other while the lines get out of control. It would also help to have them properly assigned to party rooms so we aren't left waiting till the last minute for a half set up room. Worst party experience I've ever had. My favorite part of the night is when I told the shift manager about my experience and she wanted to know how much I'd like to tip them. She said she was about to clock out so I'd have to take my issues up with the real manager via email. Good luck if you decide to waste your money here. read more

Lots of fun for the kids. Even though it was crowded there wasn't too much of a wait for anything. Great place to get the kids energy out and have a blast. The hourly rate is expensive but the membership price is very reasonable. read more

BOOK YOUR PARTY SOMEWHERE ELSE! I recently had my daughter's 8th party here...plain and simple, over priced for very little. You don't get access to your room until the LAST HOUR of your time, which the whole time staff never mentioned that to me until the day of the party, so my whole group had to wait in the central area with all the other adults and kids for two hours. Waste of money! I don't even know why I bothered even booking a room. I even bought the most expensive package and got the smallest room. This place is not great for parties. Too crowded, they don't regulate how many kids and people on the floor. Way too many kids getting hurt. Also, the food was not great, complains about how the pizza tasted. Didn't know we could bring our own food too. Saw other people bringing McDonalds, Costco Pizzas and Chick Fil-A. Upset on how much I spent compared to what we got. read more

Wasn't too happy with this place . Took my son for a fun day. He wasn't able to jump and have fun without having to worry about being knocked down by older children or I should say teenagers in area they should not be. My son didn't have the fun he was excited about prior to arriving . read more

I love this place! Every time I've gone I've had such a fun time and it's great to know I'm getting some exercise in too. Everything is always clean and all the staff I have interacted with has been very helpful and friendly. I highly recommend this place and I can't wait to come back! read more

Very clean, everything is spaced out so it's not over crowded. The pass was perfect for the summer, nice and cool inside.

Great place for summer fun. My kids loved it. The location was clean and comfortable with a wonderful staff. We'll definitely be back.

My kid and his friends have a great time here! Love playing dodgeball, basketball and falling into the foam pit! Very nice, clean and large facility. Friendly staff. read more

This place is amazing and the staff is super friendly and we will definitely be back. Ahlayia was absolutely amazing!!!

Best place to bring the family. Very friendly front desk service and affordable prices. I definitely recommend it.

My two sons and I frequently visit Skyzone Temecula since I recently purchased memberships for them.. Today, they came home happily and had shared with me about their day and mentioned how this one manager named Martin is great and always brightens up their visits. This is the second time they've mentioned this manager to me, so I just wanted to stop by and say thank you Martin, for making my son's trips to skyzone more enjoyable, you're great at what you do. read more

"Amazing trampoline park! Clean, safe, and loads of fun for all ages. Highly recommend!"

My kids love coming here. Food is great and place is kept clean. Great way to keep the kids active during the the summer break.

So much fun for kids and adults! Conveniently located right off the freeway! Definitely recommend to beat the summer heat!

I recently visited this trampoline park and I was beyond angered that one of the managers Bailey was openly saying N****r in and around the park in front of customers and their children. When it was reported they said something would be done about it. After following up nothing was done about it so that's it for myself and my black children for visiting any Sky Zone. Until some something is done read more

If only I could rate less than zero. This place demands you buy their socks even if you have trampoline park socks already than doesn't disclose there are no activities for kids under 5 though they charge the same price for the kid as an adult price. read more

Super clean and the kids love it but for the love of god please get rid of your air freshener. I can't even breathe in here. This is going to give someone an asthma attack and is definitely giving me a migraine. read more

Nothing impressive about this new location. Not sure why Temecula prices are higher than any other location. $30 for 90 mins is wild. Went on a weekday during holiday break and they were under staffed so there were a few attractions that were closed which was a bummer. read more

If i can give no stars i would the jumping experience was horrible for the kids i payed 800 dollors for a birthday party for my daughter when i arrived they had told me i have no room booked n i had book this a week and a half in advance so for them to not have my daughter party room available was ridiculous. I had to gather my own tables together to put my 20 guets to sit on and half of them had to stand up they didnt let me decorate my daughters room at all they didnt even bring out the food that i paid for till 8 pm . When i went to go get a refund they told me i must go threw a legal team even thou they no there in the wrong . Do not come here all the staff are in high school and they do not no how to run the facilitie very unprofessional they steal peoples money and joy and scream and hung up in my face knowing i didn't receive anything i paid for ! Be aware before u book a party ! read more

Came for a day and it was so fun! Staff was all super friendly and helpful. The area was clean and well-kept. Will definitely be returning!

This Sky Zone location is awesome. The staff is so kind and courteous. Anthony had great customer service, and we really enjoyed our time here. read more