I ordered cheeseburgers with extra pickles and got home to see hamburgers with ketchup on them. I…read moredespise ketchup! Not only did they get my order wrong, I sat in the drive thru for over 20 minutes for a $14 order. The help in restaurants is pathetic these days. Technology has ruined this country!

I don't like how you have to wait 10 minutes after your order at the drive-through just to get…read morewhat you did not order. I have gave this place three times to show me that it's just a bad day but it seems like every day needs to work on getting better employees.

We stopped by Penn Station while visiting family in Cincy. Penn Station is something we miss now…read morethat we're living on the West Coast and we were excited to stop in. We ended up ordering two large subs and a large fry and the staff member was friendly as they took our order. It didn't take too long before they were ready and we took them straight home to enjoy. The large sandwiches were bigger than we expected and we only finished half, we're excited to enjoy the leftovers later. My husband had the cheesesteak sandwich and I had a hot Italian and we enjoyed them a lot. The fries weren't the best we've had at Penn Station, maybe they had been sitting for a bit? A bit disappointing. There is plenty of parking in the lot and they do have seating inside if you'd like to dine in.

I love Penn Station! But unfortunately, I don't recommend ordering carry out or delivery from this…read morelocation. They consistently have order accuracy issues. Specifically, they often miss requested toppings clearly stated on the order ticket. They are obviously not conducting order accuracy checks. Penn Station has this process, but it's not being executed at this location, a symptom of poor or inconsistent management. I recommend ordering from another location if you can. You may be left very disappointed....

Coming here was a very good decision on our part. We were hot and tired after a day at the Cincy…read moreOpen, facing a two and a half hour car ride home. We needed something good but not too heavy to help get us home. The staff immediately saw the look on our faces and was super friendly and helpful with recommendations. I got the grilled chicken burger and my husband got a gyro meat platter. These really hit the spot. I was very impressed at how tender and juicy the chicken burger was. My husband's meal was just as good and satisfying. I wish I could've tried a flight of their sauces! The staff, again, was super cool, friendly, and helpful. The atmosphere was very casual but still relaxing. Can't wait to be back next time we're in the area!

Very impersonal: no employees or customers at 5:30 on Sunday, and place was too hot. Only…read moretouch-screen to greet you(!) and menus on screen was confusing. Should have left right then but we're hungry for Greek. There for 15 minutes before food despite no other customers for 2 simple orders of lamb gyros and fries. Gyros meat was tasteless and fries were over cooked.

Worst customer service opened my burger and had hair in it never will be back there againread more

Horrible customer service and food. I ordered fish sandwich and a chicken sandwich...after waiting…read morefor over 10 minutes I got 2 burned fish sandwiches. When pointed out all I got was a shrug. The lady in front of order a Baconator combo and received a small burger with a single piece of bacon...again a shrug. NEVER AGAIN !! Perhaps this Wendy's is on the choppping block for closure....it should be.

I'm not really certain what I want to say about this location but it's by far been the worst…read moreChipotle experience I've ever had. Restaurants are supposed to be clean, inviting, with all options available, staffed appropriately and customer focused. I can't help but hold the owner of this location liable for the condition of this location as well as my experience today. If he or she had any pride it their investment they would surely be more involved to understand what's happening. I ordered a steak bowl and chips for my daughter and I to share. There were three people working the main line and one working door dash/pick-ups. No one was on the back line cooking fresh food or prepping anything additional. I asked for an extra bowl so I could split out food and didn't get one. There was no rice on the line. The line itself was filthy. The sour cream spoon had some sort of red sauce on it...salsa maybe? One employee, who may have been a manager was trying his best to stay on top of everything but either the crew was under-staffed or he was just over whelmed unable to actually manage. I asked for chips and a cup for water. Was given the cup but no chips. I had to grab one of the baskets by the register to actually split the food (remember I asked for an extra bowl when I started my order). All of the tables had some element of food on them. The garbage cans were all pretty full and the women's bathroom smelled like a boys locker room. I honestly have never eaten in this particular one. I typically go to the one in Mason which overall is a million times better than this location. I thought eating inside would be better than getting to go because it would be made fresh but I now wish I never saw the inside of where my door dash has historically came from. All I can say, is do better.

This is the second time that I have been there in the last month. The first time they were out of…read morerice and pinto beans and had a small amount of chicken. So I walked out. My son picked up carry out tonight. I ordered a bowl with chicken and rice. It was only filled halfway and the rice was hard. Will never go to this location again. Probably the worst Chipotle I have ever been to.

Stopped in for a quick bite. Double butter burger combo with a Dr Pepper. Burger was dry, fries…read morewere tepid at best. Could've spent money elsewhere on a better value.

I have to say that as far as fast food goes this is my favorite fast food burger. Every time I…read morehave been to any Culver's, the burgers are always perfect and fresh and yummy. This location is no different. Easy ingress and egress in the property, the place is clean. You can either stand in line or grab a table and order from the QR code. I prefer to stand in line, but I am a little old school and prefer to talk to people. The cheese curds are yummy and hot. The burger was very good, best fast food burger. I love the buttered bun so it doesn't become soggy. Highly recommend Culver's to anyone wanting fast hot good food.

The Ice tea was great. Now the bad news. What happened to the Filet-of-Fish? It's gotten way…read moresmaller! Throw it back! It's now a slider. Filet is half the thickness it use to be. Take it off the menu would help uphold your reputation but to serve this up is total BS!

They are rude and when you get your food it's cold!!! I hate ever coming to this location…read more If I have time I would go to the Mainesville location much better there. If I could give zero stars that would be what they would get from me

We ordered three regular sized subs and 1 mini. one of the Reg. sized subs was a hot sub, the big…read morekahuna cheesesteak. The hot sub was on rosemary bread. The bread was a cut off end that was the size of a mini. The most expensive sub, also the smallest? So my wife called and complained. Secondly, their return policy is mind numbingly stupid. They messed up my sandwich, I have to drive it back (and then back to my house after) and you won't even reimburse me? They continue to mess up our order time after time and when we complained this time and drove back in to get the sandwich, the remade sandwich was so salty, it was inedible. Bunch of young kids running the store. Manager needs to be an adult and fix the system. I'm afraid we are done with this place after this last straw and they really don't seem to care when confronted and they certainly do not change.

Well, I typically love Jersey Mike's but for some reason I didn't this time…read more They ended up getting my order wrong even though I said no peppers. The meat tasted bland, and I said light mayo and just look at the picture. Pretty disappointed as all the other locations I've been to (I mean, only 3 counting this one) I've had a positive experience. Obviously, anyone that's been to Jersey Mikes knows the prices are high so we should expect better. P.S. no I didn't complain and ask for a new sandwich so part of its my fault but I hate to waste food. I just picked out the peppers which ironically felt like 50% of the sandwich. I won't be back to this location considering a rival of there's is 1 minute walking distance away. 2* just because it was edible.

The atmosphere here is always pretty nice. We went for a late lunch and there were maybe 3 other…read moretables seated. Out server was very nice and she checked in at the perfect times. Now, we always get the Buffalo chicken dip. Sometimes, that's all we get because, well...it's the best around. The seasoning on the chips is just too notch. The kids cheeseburger is a decent size and comes with a solid portion of fries. Almost too much, my 12 year old couldn't finish it. Now on to my mushroom n' swiss. This is my favorite burger option at any burger spot. This one left little to be desired. Absolutely no sear was had on this thing. It also had zero flavor. I had to add a TON of salt. Now I will say this my LAST bite I must have had a full peppercorn in it because I sure got a solid bite of flavor then. I didn't realize when ordering that the burger came pretty much plain. I wasn't offered tomato, onion or lettuce and I would have really liked to have had a big slice of onion on it. Also wasn't offered mayo but our server did grab me a pack. This place is a staple in the community here. I'll be back, I've had better from this spot and was disappointed this round but I know they will redeem themselves next time.

ordered online. We live 6 min from restaurant. Ordered cheese sticks, Cincinnatian burger onion…read morerings. Cheesesticks were so hard the cheese was rubber. lettuce on hamburger was wilted and discussing. Condiments we're not on burger. onion rings have been cooked and recooked. absolutely horrible. Took 5 min to get help at the to go order section. Staff member just looked at me and walked by. Will not be back.

Must've worked on what the previous reviews had issues with. Service was great, food made exactly…read moreright, super quick, and from the outside it looked like one of the better kept Wendy's

Thankfully, the food was good, but our service was awful nasty. We went through the drive-through,…read moreand she was very abrupt and.Bitchy