The Mitigation Crew at Skyline were great. Demitrios, La'Rome, Jordan and Vicky were great leads. Very informative, kept me up-to-date throughout the entire process. The rest of the crew were just as great (I have to name them as well): Bruce, Cindy, Leo, and Taylor. Some if not all took charge and helped out but All were easy to work with and got the job done in a timely manner. Thank you. read more

Do not hire. They do not respect your schedule, showing up when they want. They sat in truck and did not do as they were supposed to. They don't take home owners directions. They wanted to take wood paneling off of wall, clean and replace! Someone else will do a better job. read more

Got paid before completing. Destroyed items while moving and didn't own up to it or apologize. Wound up causing my water pipe to burst from not protecting my burnt garage. Got cubes with no permit, causing fines from the city. Terribly rude people who only want to steal your money and not own up to their own faults. Horrible communication skills... Canceled an appt, by sending me an email and not having the professional skills to realize that they are wrong. Don't use them for ANYTHING. read more

I do not recommend this company, I've had merchandise stolen from my home which had nothing to do with cleaning the basement area which I had already done. This company is terrible and still had not made any restitution for ALL the property that was stolen or purposely broken. I forgot to mention that Skyline Restoration is also connected or a branch of, Alacrity. read more

To the owner: Your subcontractor did this work and it's on brand that this would be your reply. Argumentative, defensive and accepting no responsibility. We declined to have you do the work because we lost confidence in your abilities after working with your team for months and having many issues. What I haven't posted, which you've now given me an opportunity too, is the gaping in the hardwood floors, in less than a year, and the months long process it's been to get any answers on if and when you can come address the poor work. It's telling that of everything I identified you only addressed the sink. Good luck to you in this highly competitive industry with the poor client service standards you possess. I wish you well. read more

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Skyline did a great job communicating throughout the process. They also did a great job packing our items while they were held in storage. Lidia and her team did an outstanding job with cleaning the job site before we moved back into the house. They were professional and friendly. read more

Jose B was on time, professional, and was helpful in answering the questions we had. Explained the work he was doing and was clear on next steps. Would highly recommend Skyline for your restoration needs! read more

A flood occurred in my condominium and my insurance company selected Skyline Property Restoration for the restoration project and I COULDN'T BE HAPPIER WITH THE RESULTS FROM SKYLINE! Shelly McReynolds was the Project Manager assigned from the start of the project and my experience working with her was 5-stars from start-to-finish! She is extremely detail-oriented, knowledgeable, professional, follows through with all items asked of her and made sure everything was 100% back to the way everything looked pre-flood. She has a positive attitude and is extremely thorough. The contractor teams that Skyline sent completed the reconstruction work to my satisfaction all the way through punch list items. When selecting a restoration company, Skyline should be the only company you contact and Shelly is the best Project Manager you will ever find! Thank you to Shelly and Skyline! read more

I am upset that I had to give 1 star to write this review. I agree with most of the negative reviews provided. I ABSOULTELY DO NOT recommend this company for changing a doorknob let alone some contract work. Was recommended through insurance company and it started off good. However to rebuild a first floor unit that had a fire, it took them OVER A YEAR to complete, they used the cheapest of materials, lied about what Insurance company denied and tried to bill me thousands for additional cost and 6 months after finally completing the job, so many things are falling apart. Claimed they were coming to fix it but never did. If your insurance company recommends them... RUN AS FAST AS YOU CAN. read more

Frank and Brandon did a great job. They were both kind and respectful as well. Thank you!

Wind and rain damage to roof areas of the building were cleaned up and sealed quickly and well sealed to the winter elements. Very professional services within the damaged property and limited the debris and mess once pulling down the damaged materials. Will certainly use for similar loss mitigation in the future property management needs to address damaged areas. Mike S. (property manager) read more

Learn where to park your trucks. For starters, not in park parking lots. You took up 4 spots and left park users looking for spots. read more

Skyline Property Restoration - Learn how to park - Damage Restoration Near Me - Blue Island, Illinois

Update.....was supposed to recieve a check for catching work they charged me.for they didnt complete. Its now nearly august and ill i got was passed around and treated like im nobody. 2 people have been fired that handled my case and now the owner who approved the check on the phone is acting like it never happened. This place is awful. I pray no one else gets screwed by them.and im officially going to make it hell for them for manipulating my wife. read more

Had nothing but problems from beginning to end with Dki and the contractors. Had a fire at my house and the owner Doug Burton was the first person to show up at my house while the fire was still going. He told me they clean whatever can be salvaged and store everything and said they had there own construction crew to do the repairs. Doug said any questions I have no matter what time to call him. Well that lasted the first month and I never was able to talk to him again. Well to start out work didn't start till about 7 months after the fire. Finally they start construction. I find out they hire contractors to do the work for a set price. So that was a lie. I had nothing but problems with the construction. Definitely stay away from this company read more

They are the best, I hope I never have to use them again, but if my basement floods again they are the first people I am calling. Everyone who works for them is warm, friendly and helpful. They gutted my lower level, packed up and cleaned all the damaged items. The crews were always exactly on time and if there was traffic they would call and say we are running 10 min late. None of that 2 hour window crap. They came at exactly the time that I requested. The crews were also so nice, at a time that was so stressful they made putting my basement back together not so bad. And they finished their job in the exact time frame they told me. Never worked with such a super company before. Would give them more than 5 stars if I could. read more

We have been waiting months for them to finish the job on my sister in laws house. Repairing the basement and broken pipe have been going on for over 7 months now with no resolution. They don't answer emails anymore & have given nothing but excuses. My sister in laws house has nails sticking up that she has to block off with furniture when her grandchildren come over. I have begged & pleaded to no avail for them to finish her house not just as a company but as humans. My sister in law has stage 4 cancer and does not need the added stress. Terrible company from my view. We have a new contractor coming out. I never want anything to do with this company again. Horrible. read more

On top of taking 4 days to show up, when they did the project manager has yet to send the invoice to the insurance company. They have caused my family and I the inability to repair our home because they single-handedly are causing delays with insurance. The only responsive people are the receptionists, because they have to. My attorneys are now having to get involved due to their negligence. Larome Hinton is either a manager, or a project manager, and is responsible for the mess, so that is who will be summoned. If you know there is a project where mitigation services and insurance are needed, I HIGHLY recommend against them. You will pay dearly. read more

Great God in Heaven !!!! Stay away from this company. I do not know where to begin? Skyline DKI was recommended to me to use by my Insurance company AAA after my home flooded out. They told me the job would only take 3 weeks. They needed to replace bottom drywall, flooring, kitchen cabinets and baseboard on 60% of my 867 square ft.small ranch home. Job was started in January 2016 it is now the middle of May 2016. For over four months dealing with this company has been sheer hell. Unprofessional, Unskilled workmanship on most of their work. (Except for the tiny kitchen cabinets they gave us after losing our much bigger cabinets and electrical .) One of their work crew somehow hit a valve in the kitchen and re flooded the home which destroyed the living room laminate floor again.. They are blaming us that we did it. They had to remove the laminate flooring again and they wanted to put in another claim to my insurance AAA which they have now denied. So now they refuse to finish the floor in my living room which is left incomplete and they claim we must finish it ourselves. Skyline DKI after receiving my $2000.00 dollar deductible and almost $30 thousand dollars from my insurance company could not and would not finish the job.Very Sad. I would not recommend this company to anyone. Or AAA insurance. Throughout this whole process it seems this contractor underbid the job because they have been trying to nickel and dime me (the homeowner) the entire way.. Lesson learned. Seek elsewhere for a contractor and never trust your insurance company's recommendation for one. read more

I've had the privilege to getting to know some of the team at Skyline DKI. It's been very helpful. The restoration industry is constantly changing and I'm excited to be working with a company that is so focused on exceeding expectations. read more