I want so very badly to love this place. In fact, if they kept the food quality, and changed EVERY THING else, I easily could. Let me begin with the first time we came in, when we were staying in a cabin just down the road from Skyway, and had seen that Yelp had given a wonderful review, so we came later in the evening, and stood in the doorway. For about fifteen minutes. Ignored. No, we didn't just stand there unnoticed. We were simply ignored. So we left.
In the summertime a few months later, we were camping at our favorite place out near McNeil, and had been hiking all day with our dogs, so we called Skyway to see if there was any dog friendly seating, because it was 90 degrees outside and we wanted to go have a beer someplace afterward. We called, and asked, and no. No dogs. Not ever. They were very firm and clear on that. Okay, fine, we'll come some other time, I guess.
Months later, we gave it a second chance, around happy hour on the way back from Bend to home. We were glad we did, because despite the spotty, loose service, the food (wings and 'little tofu') were very good! The atmosphere, depending on when you arrive CAN be very nice. The fireplace is nice, and the set up CAN be very comfortable. We decided we liked it.
Lets visit the most recent experience, shall we? Superbowl Sunday. 2015. We expected quite an unruly crowd, however we wound up popping in, again on the way back home from Bend, just after the game had ended (bitterly, for most). The place was (seemingly) winding down. The game over, a gentle music was now playing. We found a place in the corner that was a bit calmer than the hoard of people at the front of the bar who were still enjoying their wines and beers and socializing, if you can call it that. Suddenly, a man who we presume is one of the owners, goes drowsily lumbering across the bar to the karaoke area, and cranks up some of the most horrid pseudo jazz I have ever heard in my entire life.
Unfortunately, the largest speaker in the house was directly behind us. Now, the music man noticed this. He didn't care. Wine glass in hand, he headed back to the bar to shmooze. Then, back to the already booming awful music to increase the volume yet again, and put it to the song he needed us all to hear. Wine glass, hand, shmooze, increase volume, repeat. Finally, a woman who I assume is another owner/manager, asked him to turn the music down as it had reached a level that was preventing conversation among the customers, so he did. And then resumed his routine of lumbering across the room to crank it up and dictate a new song the moment she was out of view. She didn't seem to notice this when she returned. Not even when we moved clear across the room, having still not been served. Oh, did I not mention that? With this wonderful host and hostess on duty, there was only one girl waiting on everyone there.
To watch the music man obsess over the songs and volume was absolutely maddening. It caused a feeling of anxiety, and was anything but a laid back environment to kick back and have a beer in. But the best part is yet to come.
As we're deliberating walking out before even finishing our meals (some 45 minutes after ordering and having just barely been served), we watch in disbelief as one of the girls who apparently work there brought in their 100lbs mastiff, which freely made his rounds through the dining area, indoors, while people ate their meals.
Now, I have no issue with dogs in the dining area. I know, however, that there are boundaries on this matter. I also recall the absolution on the phone about no dogs on the premises, period, in the summer time when we wanted to know if there was any seating area that allowed dogs. Apparently, if you work there, your dog can visit all the guests in the dining room, no problem!
Unprofessional, uncomfortable, undeniably a nope. We will not be returning. This was round three, and two out of three times were MISERABLE experiences. We will spend our money at Zig Zag Inn, El Burro Loco, or Wraptitude. All good places, all with FAR BETTER service. read more