These folks go the extra mile and reasonable prices. Two thumbs way up, a solid 10. This is…read moreperhaps my third glowing Yelp review for Monument Auto Parts on Detroit Avenue, Concord. But they deserve it.

They don't have enough stars. I was knocked off my feed with the amazing service offered here…read more Louis went above and beyond to accommodate my car needs. They made my whole process less stressful!

I walked into the store this morning at approximately 0945 hours. There was only one female…read moreemployee behind the counter and there were several customers waiting in line. I stood near the batteries for a bit hoping someone would assist me but help never arrived. The female employee was overwhelmed (why would they put her in this position?) After getting no help or acknowledgement, I left the store and drove to Auto Zone on Clayton Rd. As soon as I walked into Auto Zone two employees immediately began helping me. Customer service still exists at some places.

I have been going to this auto part store for decades.. They've always treated me courteously, and…read moretheir assistance has been greatly appreciated.

After running all our errands this morning we parked our car in-front of my parents house all ready…read moreto go to the reunion. We started the car and all was well, then we forgot something in the house and turned the engine off and when we went to restart it the engine wouldn't start. Oh no!!!! Well we didn't want to be late so we took a different car. Thankfully we had 3 cars to choose from. Later that afternoon we went back home to tackle the car that wouldn't start. We packed all of our belongings for our trip home and went to start our car and it still wouldn't start. Thankfully we had a solo battery charger in our trunk so we whipped it out and jump started our battery and the engine roared to life. We next googled the closes O'Reilly and found this one on Monument Blvd just a few miles away. We zipped on over and parked right in front next to the other car with their hood up. We went inside and explained the situation to the sales person. He looked up and had our battery in stock. Next we went out to test our battery and yep it was a dead one. Our battery was purchased from O'Reilly back in Nov 2023 and the warrantee had just expired. Too bad. We went back inside and bought a new battery. There were several to choose from. We choose the gel one with a 4 year warrantee. He said if we loose the receipt not to worry as our purchase is on file. We all returned to the car and he installed the batter. For an extra $2 we bought some goop to put on the battery so the connections won't corrode. As it turns out the gentleman helping us has a daughter with the same make and model as us with the same amount of miles. What a coincidence. While we were having out batter installed 3 other people pulled up and were also having their batteries tested. They have a great business going on a Sunday afternoon. With the battery installed we were all set to hit the road again. Crossing our fingers that this one isn't a dud. We bought a battery for our other car last week and it was a dud. After a day the car wouldn't start again and it turns out the battery was a dud. It caused us so much undue stress. So beware lots of these batteries are not exactly new, but recharged and sold as new batteries. If there is a lot of stickers on the top of the battery you don't want it. For us this was a good experience. It's so nice that they will install the batteries for free and take the old one back to dispose of.

Thanks to franky's help i was in and out with some headlight and even installed them for me. good…read moreservice 10/10

Shout out to the Daisy, I needed help with a few things simple stuff to get my AC back running less…read morethan five minutes she helped me get it right. Deeply appreciate the help to get my AC back on and the heat wheeler are living in. Give homegirl a raise!!

Came in to see if they could check my battery in my car to see if it needs to be replaced…read more The guy couldn't find where to attach the device. Then tells me you just have to take it to Mercedes dealership to find out. I had called the other day to ask if they can check and the guy on the phone said yes so when I brought it in now it's a whole different story.

I dealt with Carmen and Thaddeus and we received absolutely amazing service before the Fourth of…read moreJuly holiday We were able to pinpoint all the things that we needed. We purchased it and received excellent service from Carmen. We can recommend AutoZone Clayton thank you

This morning my car wouldn't start. AAA got to me quickly and confirmed it was the battery but…read moretheir replacement price was steep. I called AutoZone on Clayton Road and spoke with Jim (store manager) to ask if they install batteries and could test the system to rule out the alternator. He said yes to both. When I arrived, there was a line; I asked for Jim and he helped me choose the right battery for my car and budget. I also picked up new windshield wipers and washer fluid. Jim came outside and, no exaggeration, had the new battery installed in about 10 minutes, popped on the new wipers, and ran a charging-system test. The test result showed alternator was fine; it was just the battery. What I loved: * Clear, honest guidance from Jim (no upsell, just what I needed). * Quick install and system test right there in the lot. * No installation fee for the battery (huge plus compared to other places.) * Convenient location with solid inventory. AAA was helpful for the initial jump/diagnosis, but AutoZone saved the day and my wallet. Big thanks to Jim and the team for turning a stressful morning into an easy fix. Highly recommend this location.

If u ever go to oriellys walnut creek... Hopefully Kirt will…read morebe ur clerk...WHAT A NICE AND PROFESSIONAL ATTENDANT. He is so nice and knows his stuff. Ty kirt...ur the best! JR: jr.diamonds@yahoo.com

Randall was a huge help with replacing my car battery. He told me different battery options based…read moreon budget/tier. He was knowledgeable, friendly, and made the whole process really easy. He was also quick and efficient with installing the new battery. I really appreciated the great customer service!

It's an old school auto parts, not some huge chain. I have a '53 Chevy truck, and they have parts…read morefor my small block. Anything they don't have in stock, you usually get the next day from their warehouse. They know parts. Not just how to use a catalog-

This most have been the easiest place to go to when I needed a new car battery. As I don't leave…read morethe Martinez area, I had to do my shopping around. Yes, I have triple AAA but there cost was well over $300 for my battery and installation. The store itself is pretty small, the battery selection was not that great and the shelves looked a bit empty. Definitely smells like an auto store. I was able to go on to their website and find the battery I needed at the right price. The cost was about $175 with a $20 deposit fee that was returned when I gave them my old battery. Since ordering it online, I thought it would be quicker. When I went to go pick it up, there was a mishap and it took the poor employee forever to find it. He went back in to the warehouse and looked for it, talked to other employees, and come to find out. It was on the shelf of the store..... I could have pulled it. Anyways, don't expect much. Come here for your car parts and leave. They definitely do not have any special parts you may need. They did advise me to head over to the dealership as it may be the only way to get this piece. Thanked him for the advice! There are a bunch of teenagers that work there so I'm not sure how knowledgeable they are about cars. But I can always be wrong.

Great small business auto parts store. Prices are very competitive compared to your Oreilly and…read moreauto zone stores. I definitely will be going back for my car needs. Appreciate Rob for helping me out and the gentlemen that helped me over the phone to order some parts for my car.

Been my go-to car parts store for decades due to knowledgeable staff, likelihood of having needed…read moreparts in stock or next-day available, plus reasonably competitive pricing.

They are now closed permanently. I'm told corporate people from Napa showed up out of the blue and…read moreabruptly closed the store without warning. The employees were laid off and kicked to the curb. The employees were really good guys. I'm going to do my best to avoid using Napa whenever possible.

This store has gone to absolute shit since Paul And Jim sold…read moreto corporate. Corporate fired them after the sale and brought a new crew in. The only person left from the old crew is Ted. He is also the only one that knows what he's doing. The new younger staff talks shit about Ted and the other guys all the time. Lost my business. Been shopping here for over 20 years. No more. They don't stock half the oil they used to, they don't stock parts for older cars anymore, the younger crew doesn't know jack fucking shit. Instead of talking shit about Ted, maybe learn from him. Such a shame that such a good auto parts store has gone to complete shit. Monument has my business now.

Never in my life have I had anything like this. I went it to get a fuel filter for a Honda . Had…read moreall the info etc. the guy says ya you need to bring the filter in to match it. I can't it's my only driver. Ok I'll figure it out. But here is the kicker I needed a quart of oil. Guy says by the window . I find it no price etc. I take it to the counter and it was $13.56. For CASTROL 10/30 regular oil nothing fancy . So he rips me off so I Just had to check this out. I found the same oil anywhere from $5.32 to $7.60. I checked in with my Napa in my town it was $6.00. And I got the fuel filter no trouble. Needless to say I'm afraid to ever go back to this store they mite charge an entrance fee.

Always is able to find or order special parts. They are very convenient for our sub (Trilogy).read more