Been my go-to car parts store for decades due to knowledgeable staff, likelihood of having needed parts in stock or next-day available, plus reasonably competitive pricing. read more

Great experience yesterday at Monument car parts, San Ramon. I was detailing a clients car and the client also wanted me to change out the wiper blades. No probllem as i had done this 50 plus sets before. Well, the normal loop kind it turns out. This 2015 Ford Explorer had a metal nub on the end after I broke off a piece of plastic. I was in Ut-Oh land thinking I broke something. I spent 30 minutes trying to figure out as the rain increased by the minute. Off to Monument with much hope. Deborah, greeted me with a smile as I entered. I said I HOPE you can help. I explained the mid-evil wiper control arm. She removed the normal car install loop part and installed an entire new insert, and pulled out a part of that insert and quietly said its was ready for instal. I was still doubtful of this witchcraft and a happy ending. Deborah came outside and installed the first one explaining each step. She might as well had been speaking Swahili and I would've understood better. Luckily, seeing me deer in the headlight confusion, she also installed the second one. I had bought nothing from the store and she treated me like a Monument highroller. Excellent/outstanding customer service from her. I was beyond fortunate that she had the patience and knowledge to solve my Rubiks cube. This will be my go to place no doubt in the future. ( I'll call first and ask Deborah is working :)). Thank you Deborah for all your help you made me and my Unknowing client very happy. Deborah- 10 out of 10 stars! read more

Monument Car Parts is a small store on SRVB, near the San Ramon-Danville border. There are lots of businesses here for cars in the vicinity: ELease Returns, Gold Coin Car Wash, Wheel Works, America Tires, Oil Changers, and O'Reilly just to name a few. I made a quick stop to replace some windshield wipers, with the rainy season coming. One of my wipers had the rubber layer come loose so it was like a wet noodle flying around. The nice clerk at Monument helped me pick out the right sized wipers based on my car model and then helped teach me how to replace them. It was much easier than I thought - I am normally not handy around cars and its important to get wipers installed correctly. Safety first, right? 5 stars for excellent service that's friendly and quick. I was in and out in like 5 mins with brand new wipers! read more

I have visited this location multiple times in the last few months for various needs; snow chains, wiper blades and battery. Each time the staff has been pleasant, knowledgeable, and helpful unlike some of their competitors. I highly recommend choosing this auto supply store first for all your automotive part needs. read more

My six month old Bausch battery stopped holding a charge, I bought it back to Monument car parts in San Ramon. They tested it on the spot, reading said replace. Didn't have the expensive $300 AGM battery on site but got it within two hours, they did a peak charge, tested the new battery and had it ready for pickup that day. Totally covered under warranty. These staff members are competent, helpful and very friendly. read more

I went to San Ramon Monument Car Parts when my key fob stopping working . Phil went over and above to help me replace the battery and make sure the doors and trunk unlocked and the engine started. Pamela Cunningham read more

I like the location because it was close for me at the time.. ,and it was dead inside I was the only customer, so I figure it would be a fast easy visit. I was looking for some breaks so i brought a buddy who is a car expert with me. I will never come to this store again due to the worst horrible service.. I was asking the associate for breaks and he seemed like he didn't really know much he was annoyed that he had to help me and then found the wrong item ... my buddy took a look at the item and quickly asked him if these are the rights ones.. My buddy took a better look at them out of the box and realized that the associate was selling us the wrong one. So he then asked if they had carried difference models for this car and after searching the computer found there was another pair and then sold us the correct ones.. I m just really disappointed in the customer servicer here very very poor.. and then we also asked about another product and instead of taking us to the lane that had it. the worker just said yeah it over there just got to find it.. read more

Monument Car Parts - Auto Parts & Supplies Near Me - San Ramon, California

These people here have no personality. They do not make you feel welcome. They don't help you put parts on your car. I asked one employee there if he could help with the head lamp he replied, "This is not a body shop". Are you kidding me!?? There is an O'Reilly auto parts right down the street. Do not go to this place ever! This place should go out of business. read more

Love this store but almost got ran off the freeway by their delivery van today...called the store they weren't interested. They said "ok thanks" Ca plate #8J05773 Watch yourself on the roads if you see the Monument Van coming at ya! (Yes I have dash cam video also ;) read more

Monument Car Parts - Auto Parts & Supplies Near Me - San Ramon, California

We needed new wiper blades for the family car and I did not have the time to go to the auto parts store. Also, it seems every time I self-install wiper blades, they come right out, seems like an art beyond my skill. So I asked my wife to go in hopes the staff would take pity on the lady in distress and install for her. Sorry I don't know the gent's name but he very kindly sold and installed the set, including back window we would have forgotten. I don't do much auto work myself but this is my go-to shop and they're always friendly and helpful to novice like me. read more

Phil was super helpful! Helped us over the phone and was very nice when we came in. Favorite place to go for car parts :)

I needed a part right away and they were the only ones that could have the part available on the same day. It cost a bit more but that's okay, given the need. read more

While this wasn't my first time visiting Monument, I definitely had a great experience today! They have been my go to for a lot of car parts, and are always nice and helpful. Today I walked in needing new windshield wipers. All of the men at the counter greeted me, and I, in turn, asked how they were doing. Just be polite! :) I told Philipp thje make, model and year of my car, and he asked if I wanted just the basic wiper. I said no (due to preferences for the other wipers I'd purchased there) and went with a better product. He then asked if the car was in the parking lot. It was so he took a quick peek. He then picked the brand that I have purchased in the past, rang up my purchase and said "let's go put these on." I was stunned! I've always put my own blades on, but didn't say no. Less than five minutes later (after a size change) I was on my way. Thank you! You made my day! Yes, it was only wiper blades, but it's the little things in life that are important. read more

I'm just curious - is it a prerequisite to be a total asshole to work here? I'll say the counter guy that works up to closing is a uppity jerk ...would it have been to much to ask to get information for specific products for specific vehicles, etc. ? A little kindness and customer service attitude can go a long way - too bad this is the only place around - read more

Great auto parts store. About as close to an old school parts store as they have around here. Too many local shops have people behind the counter who have never opened the hood or crawled underneath a car in their lives. read more

Surprised to have an employee become totally irate and shouting at me after simply asking about a hose. The guy literally got in my face after I said I didn't understand something he said. Will never go back here. read more

Visiting my family from SoCal so when my van battery was told need to be replaced during oil change, I shopped the national chains to look for the best price. Thanks to my family telling me about Monument I called in and they have comparable battery with about 25% cheaper than the national ones. Shopping was easy and the staff was knowledgeable to make the whole process smoothly. Support local business for the personal touch service! read more

One of my cars needed a freon charge. I headed over to MCP since it was the closest. I never heard about this store until my first visit. It's not a large store; therefore, it really made things easy to find what I needed immediately. The staff here were surprisingly friendly as well. When I say surprised, I never experienced anything like it in other auto parts retail. They know their stuff here and make you feel welcome to ask any questions that you may have. If you need automotive advice or support, hit this spot first. You won't regret. read more

Cord return policy. Online orders. Can not return core for 2 hours.. Causing a second trip to the shop. Why ?

Always great customer service! Great inventories. I always find what I need. Phillip is the best. Very helpful and knowledgeable. Great guy!

We had a great experience recently with Kyle. He is very knowledgeable of every aspect of car care and repair. He specifically helped us with suspension issues on our Ford truck. He was helpful, polite, honest and he really loves trucks. Kyle is the real deal. read more

I have a 1956 Thunderbird that came with a oil bath air cleaner. I bought a new lid for my air cleaner to convert it to a paper element. However, I had a very hard time finding a paper air element that would fit. The team at Monument in San Ramon VERY patiently poured through their large book of filters until they found one that would work. I am very happy with the service I received at this store. read more

You know that moment when it starts sprinkling and you go to turn your wipers on aaaaannnnndddd it's like you are wiping with a dried rag that had eggshells, dog vomit and sand paper on it? If you own a car you know what I mean. My blades were so bad my sister just told me to stop using my wipers. I came in here the very next morning to get me some new ones. They had the required blades in stock. The man helping me came out and even installed them. I don't think my pals down at Napa would even do that. It seems I wasnt the only one doing this. I saw a few women coming in. Before I knew it I could see the whole wet world in front of me. I liked the customer service and I especially like how they took it as their personal responsibility to make sure I was driving around safely. You can't get better than that. read more

Great place to find that needed part! I've been going to them for all my car parts since 1997 and have always found them to be extremely helpful and supportive. When you need a part fast, this is the place to go! read more

was in the area visiting and found them on yelp. drove over because my parents' car (a 2005 toyota camry) needed a replacement tail light. in five minutes i had the part and the representative showed me how to access the part and replace it. simple and helpful. no muss, no fuss. read more

These guys are the best. Bought a battery there today and didn't have any tools to take the old one out and the put the new one in. Was going to buy a wrench JUST for that purpose, but one of the guys at the counter (don't remember his name) lent me a crescent wrench so I didn't have to wasted money on a wrench I would probably only use once. And then when the wrench didn't work (not their fault, it was just too big for the space I needed to get into), he lent me a whole socket set to finish the job. This is outstanding customer service. Most places would've been reluctant (or not willing) to lend out tools like that, but in doing so Monument Car Parts is my choice for parts whenever I need anything. These guys rock. And the price of the battery was very fair, too! Thanks guys! read more

It's all about Melo at Monument Car Parts in San Ramon. If he doesn't know the answer to your question, he has resources to get the answer. Melo, please never leave Monument Car Parts. read more

Possibly the best auto shop I've been at so far. The people are nice, quick to show how to replace parts and give very good advice on your car. Would definitely recommend this place to anyone that needs to go to an auto parts store anytime. read more

I made it abundantly clear that I live about an hour away from town in the hills I told the guy three different times to make sure we have the right part because I don't want to make that our long drive back and he sold us the wrong parts so now I expect to get some sort of refund because now I got to spend $30 in gas in my truck to get the right part so I'll change my review if you guys will make this right for me Sold me the wrong rotors also read more

Monument Car Parts has become my place to go for auto parts. The crew is knowledgeable, and friendly. Always willing to explain what you need, and then to get it for you. No big secrets or assumed hierarchy here. Kudos on the speed of getting ordered parts in. I just ordered something this week, and was told it would probably take 2-3 days (Kragen is always a week out). Marty called me the very next day to tell me the part was in already! . . .gotta love that. read more

Loaned me Phillips and fuse meter to let me help myself. Looked in my manual and did some online research for me too and then had a recommendation for me when those didn't pan out. Thank you! read more

These guys are awesome. If you have an older car or you like to customize your newer car, these guys are the old school parts guys. They know their business. If you are looking for some obscure part or have a question about how something works, they can help you out and get you going in the right direction. Generally, you end up paying a little more here than you would at one of the National Chain stores, but it's money well spent. Good job Monument. read more

Super helpful store personnel!!! The light came on in my car to add oil. I stopped by right before the store closed for a quart of oil, and they even helped me put the oil in my car and made sure I was all good and safe before I left. This reminds me that businesses that offer TRUE customer service, still exist. read more

Steve and i went to fix the car, needed gunk read more

Monument Car Parts - Auto Parts & Supplies Near Me - San Ramon, California

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Gina and Deborah rock! Had work done at Premier auto and couldn't wait for the delivery, paid for parts and they delivered it for me so i didnt have to wait until the part was delivered from another location . So appreciate great customer service!! read more

Forget Kragen's its all about Monument. I remember as a kid my dad used to sometimes take me with him to get car parts here. Now as an adult, I come here for all my specialty cleaning products for my own car. Lexol leather cleaner and Aerospace 303 for the rest of my interior and tires, oh yeah! read more

Knowledgeable staff with reasonable prices. Been going here for years to get auto related stuff.

Stopped by to get a rear window wiper. The car is new to me and I had trouble getting the old wiper off. I did a quick measure and headed into the store. The counter man, Philipp, looked up my car and we walked back to the wiper display where he found two slightly different possibilities. It wasn't clear as to which wiper was the right one so without batting and I, he walked outside with me and went through the trouble a popping off my windshield wiper even when I told him that he didn't need to do all that. As it turned out we didn't have the right wiper at that point, so we went back into the store and he went back and found 1/3 wiper. He then went outside with me again and installed that wiper. He must have spent about 10 minutes with me, was just as helpful and courteous and friendly as any sales person I've ever met. Completely Beyond what was necessary in my opinion for a $10 sale. What a great experience! I've been going to this location for two decades and it's always been a good experience but this was over-the-top! Thank you Philipp. Happy Holidays! read more

Lowell was awesome, very helpful and went the extra step to take care of me. It was for something simple, just some new wiper blades. Not a big $$$ transaction, but he offered to help put them on to make sure they were the right ones. First time here for me and I'll definitely come back in the future. read more

A smart friend suggested I try Monument for battery for remote control key fob. I bought a used bmw and had no idea where to go to get the battery and how to install it But Rod just did it for me in 5 minutes For $5 plus change These reps are awesome read more