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    Smart AV Tech

    5.0 (2 reviews)
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    Updated 3 months ago

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    Starpower Home Theater & Audio/Video

    Starpower Home Theater & Audio/Video

    2.4
    (41 reviews)

    Do NOT use this business! We bought an outside tv, had them mount it for us and purchased a…read morewarranty. Not only that, but we had a speaker system put in for our home. We spent LOTS of money with them! Also a master bedroom tv and warranty When our outside tv went out, no replacement! NO NOTHING!!! Worst customer service ever!! Don't be scammed by this company! They happily take your money, but no customer service in return!!! If I could give them a 0 rating I would!

    We had purchased over 60k equipments for our media room and living room from them, their installer…read morecracked the stone on our fireplace wall whileinstalling the TV mount. It took the installer over an hour to drill 2 holes for the TV mount. He couldn't drill the hole successfully and ending up buying a new drill from Home Depot. The installer went ahead to drill on the stone without even asking the type of stone. Yes, they did take the picture after installation without any damage. But next day the contractor that I hired to work on my house saw the crack. I immediately informed the sales rep that we had been working on our purchases and the first response was did we do any work on the fireplace wall after the TV was installed and we told him we didn't. He said there was no crack on the wall after installation but I explained to him that the stone probably fractured when they drilled and didn't show the crack yet. After we agreed that to have their technician to come out to take the TV down to assess if there is any further damage on the stone. On the day that technician came out to take the TV down, he agreed that their technician cracked the stone by not properly drilling while video taping to report the instance and assessment. One of that things that he pointed out was the crack was started from one hole to the other hole that was drilled. Few weeks later, we received an email from them that they are not responsible for the damage and offering us a $100 gift card as we are valuable customer. That really pissed us off. Then, we reached out to the sales rep to dispute and response was nothing that they can do about it. Then, we requested them coming to look at the damage themselves and got no response. Finally, we escalated and got in a call with the owner, sales rep & tech team manager. Owner is trying to blame on the quality of the stone without even knowing the type of stone and claiming that he owns a flooring installation company. Then, we asked whether their technicians are certified to drill any type of stone but the answer was their technicians are only certified by their own team manager. I suggested to have 3rd party to investigate and determine the cause but the owner didn't buy it, I requested both the owner and the sales rep to come out look at the damage but no response. After that call, they asked questions that related to the stone installation method and details which I had received from the stone installation company and also provided the quotation for the repair. I haven't received any response after info was provided for over a month. To sum it up, pricing, service and quality is secondary to me and the most important thing is honesty and accepting the fault.

    Audio Video Solutions

    Audio Video Solutions

    5.0
    (1 review)

    I've known Matt for 10 years. We have done several jobs together, including my home and my parents…read morehome...and a number of commercial projects. Never had a contractor experience this good. If you need AV work, this is who you go to. Thanks so much Matt.

    From the owner: Audio Video Solutions is a leading provider of home automation, structured wiring, distributed…read moreaudio/video, security, home theater, lighting, and more. We are committed to staying at the forefront of technology and catering to the evolving needs of our valued customers. With our expertise in installation, we ensure seamless integration of advanced technologies into your home. Our team specializes in home automation systems, allowing you to effortlessly control various aspects of your living environment. From lighting and security to audio/video distribution, we provide the necessary tools and controls for you to enjoy your home to the fullest. At Audio Video Solutions, we prioritize customer satisfaction above all else. We understand the importance of delivering exceptional service, and our dedicated professionals are here to assist you every step of the way. We take pride in providing top-notch support and guidance, ensuring that your technology experience is hassle-free and enjoyable. Whether you're looking to enhance your home theater or create a smart, connected living space, Audio Video Solutions has the solutions you need. Our team of experts is well-versed in the latest advancements in the industry and can help you design and implement a customized solution tailored to your specific requirements.

    US Digital Environments

    US Digital Environments

    5.0
    (23 reviews)

    ​I recently hired US Digital Environments to upgrade my security setup to a new 7-camera NVR…read moresystem, and the entire experience was flawless. The owner, Jake, and his assistant, Nick, did an incredible job from start to finish. ​Since this was a replacement system, they utilized my existing wiring, but their attention to detail on the physical swap-out was top-notch. Jake and Nick mounted the new cameras cleanly, positioned them perfectly (even very difficult to reach locations near the roof of a two story building) for maximum coverage with zero blind spots, and left the property completely spotless. ​What truly set this experience apart was their preparation. They pre-configured and programmed the entire NVR system and the mobile apps prior to their arrival at my house. Because they staged everything ahead of time, the on-site process was incredibly fast and efficient. It was a pure plug-and-play execution--they swapped the hardware, dialed in the camera angles for optimal day/night clarity, and handed over a fully operational system with zero downtime or troubleshooting delays. ​If you are looking for a team that delivers high-performance security solutions with top-tier efficiency and personal professionalism, look no further than Jake and Nick at US Digital Environments. I will absolutely use them again.

    I purchased a home security camera system for my elderly mom, that required hard wiring, and…read morethought my brothers would install them. They all said it would be too big of a job and I should hire someone. I found US Digital Environments, Jake, through online google search. Jake quickly responded to my call, and scheduled service for the following week. He was fantastic to work with from the start to finish. He did an amazing job installing the camera's and set up the system's app for me on my phone. US Digital Environments will be our forever go to company from here on out for any wiring jobs we need.

    Smart AV Tech - homeautomation - Updated July 2026

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