Called late Friday about a broken water heater. They came out, evaluated, have a price, also have an area of concern but said it was a quick fix so no charge. Came back the next morning at 8:30 with the new water heater and everything was done with the new adjustments by 9:20. Reasonable price, very friendly and great work. P.S. - Water on the ground in the photo was from the initial leak, not their work. read more

Lucky Rooter & Plumbing - Newly installed water heater with shared copper piping at the top to avoid safety concerns about the piping touching the venting. - Plumbing Near Me

I hired plumber Loi Thai to fix a clogged drain line affecting both my bathtub and washing machine. He arrived promptly, did a quick but thorough troubleshooting, and identified the issue right away. The repair was completed in under an hour, and everything is draining perfectly now. Very fair and reasonable price, especially for how efficiently the job was done. Professional, knowledgeable, and honest. I will definitely hire him again and highly recommend him to anyone needing drain or plumbing work. - James read more

Honest pricing. Honest plumber. No issues (so far). Project passed permit with no drama.

We needed our old external house main water shutoff valve replaced. Loi responded quickly with a well-defined estimate, did a great job (good quality/timely/clean/no leaks/up to code), friendly and helpful, done at a reasonable price, and also warranties his work. I highly recommend him for any plumbing project you need! read more

Working with Minh was the easiest and most at ease I've ever felt during a visit with a plumber. We had to replace our toilet, so I needed someone to install it for me. I get really insecure and embarrassed about plumbing issues because my house and plumbing is so old, but Minh was very kind, understanding and very professional. He helped me feel at ease the entire time. I also wrongly purchased an incorrect fitted item, so I was asked to change the part, but I sadly didn't have a working car, so Minh went to the nearby Lowe's for me, which he didn't have to do but did anyways! I was very grateful for him going the extra mile. I appreciate both Loi and Minh for their help throughout the experience, and I will be sure to call them again. read more

I highly recommend Loi! He is very professional, knowledgeable, and provides prompt service. My piping needed to be rebuilt to make space for the PRV, and Loi did an amazing job handling that. He also installed an expansion tank for my water heater. He clearly explained what he was going to do and how long the job would take. The end result looks clean and very professional. read more

Lucky Rooter & Plumbing - PRV installed next to Flo - Plumbing Near Me

Loi Thai and his colleague did an excellent job replacing my PRV. They were punctual, professional, and very knowledgeable. Most importantly, they were honest and charged a very reasonable price. I've had bad experiences with other plumbing companies giving outrageously high quotes, but this company is trustworthy and fair. It's refreshing to find people with this level of integrity and work ethic. Highly recommended! read more

Lucky Rooter & Plumbing - My new PRV - Plumbing Near Me

Recently needed help to replace a Takagi tankless water heater. Loi came recommended highly and I used his services. Quick response, quick diagnosis of the problem, quick scheduling of the solution and within 48 hours we were up and running. It was a challenging fitment but Loi and his helper were up to the challenge and helped us back on our feet fast. His charges were also reasonable. I highly recommend Loi and Lucky Rooter. read more

Very quick, very reasonably priced and very professional and friendly staff. Thank you!

We heard about Lucky Rooter & Plumbing from a friend, ironically right before we noticed a plumbing issue in our house. When the plumber we were trying to use through our home warranty company was not dragging their feet, we decided to take things into our own hands and called Lucky Rooter & Plumbing - we reached out via Yelp and phone number and he was responsive on both -- Tony just needed our address and was here in under an hour. He showed up with his crew and they went under the house to investigate (they even took pictures of other pipes under our house so we could see their condition). They identified where the leak was coming from and opened up an exterior wall for better access. After a little testing they found that it was leaking out from a pinhole crack in our dishwasher supply line. back being our kitchen cabinets. As they were fixing Tony walked around and pointed out things to keep in mind for maintenance with copper pipes he could see and potential improvements in the future for our main water shutoff connection - nothing pushy just FYIs. I'd use them again, while it's never a great feeling to have a leak, it's better that they found it for us and were friendly and helpful along the way. They even adjusted the quote down once they realized they didn't need to do a big fix (we just need to figure out water damage remediation!). Great responsiveness, very timely, and fair pricing. read more

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HONEST - HARDWORKING - "FAIR PRICING"! Wow! We had an excellent experience, Loi and his team. They helped us with a major front yard sewer line replacement and complete under the house sewer re-piping. They went at it aggressively and rolled with unexpected problems AND no Mickey Mouse price boasting. The legit unexpected extras issues were dealt with and treated with VERY fair pricing. They were within 6% of original quote after the unexpected issues were addressed, and those issues weren't minor! His number is in my phone forever. BTW - I received 2 other quotes which were double the price and more. There are still fair tradesmen out there that don't look at your zip code and take advantage, they maybe few and far between...but this guy is "THE MAN"...Thank You Loi!!!!!! read more

Saved the day. We've been without hot water for a couple of days due to our water heater being turned off. It's a holiday weekend, so the places I've called were either not picking up, ghosting after exchanging messages, or giving expensive quotes just to come out and look. Called Lucky Rooter because it was on the 4th page of Yelp results and I was desperate to not have another ice cold shower. Tony picked up the phone, and said he'd be there in 30 minutes. Sure enough, he came through, reset the water heater, and gave instructions to call the manufacturer if it started giving problems again because the water heater was still under warranty. No charge. read more

Really great guys and helpful. We ordered the wrong thing and they waited for us to get another one at Home Depot so we wouldn't go another day without water. 10/10 service. Will work with them next time. read more

The guy with the cool hair. This is what my husband calls Tony. He is very good at what he does as well as stylish. Lol. We've used his services twice so far and have been very satisfied both times. The first incident happened at our home on a Sunday night I believe. Powder room downstairs wouldn't flush and it was one of those messes you don't want anyone to see. Fortunately my husband remembered passing by a plumber's van when we drive home from the grocery store. We called Tony up and he was able to help us out of our jam. I don't remember exactly what was the issue, but he fixed it, but also told us that the pipe leading to the sewer needed to be fixed or repaired soon. We had him do it like a week later. The second time I had my extended family call him because their kitchen sink wouldn't drain. He came out to inspect. Turns out that the main pipe that connected the sink and the washer was 80% clogged with calcium and other nasty stuff. He replaced the pipe in an hour and checked on the slow drains in the bathrooms as well (no extra charge). Very nice, professional and reasonably priced. We will happily use his services again. read more

Lucky Rooter & Plumbing - Gross - Plumbing Near Me

I needed to create a copper loop with 3 valves for water softener and isolate the backyard line so it doesn't draw water from the water softener. This required a new line under the house about 60F and create the 3 valves loop. It was done outside the garage as I have limited space and required quite a few twists and elbows from the garage to outside. When first time Tony came to my house on a short notice he went into the crawl space and estimated the scope and gave price. I hired him later without bargaining, this is a tough job. One of his employees made a mistake in the loop and he sent them back after 2 days to fix it based on my request. Job was done the way I wanted it. Honest and good people to work with. I had to covert iPhone photos from HEIC to JPEG format. Yelp cannot upload HEIC it claims being too large due to its high quality dense format. read more

Lucky Rooter & Plumbing - Garage - Plumbing Near Me

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I was very pleased with the quality of service, professionalism, and efficiency. I had various pipes removed and replaced at a fair and reasonable price. I will definitely choose them again in the future. read more

I will not call another plumber for as long as I live in San Jose. If you live in San Jose, this is the only plumber you should have saved in your phone. I messaged Lucky Rooter at 8pm and they were at my house at 9am the next morning. They are straight forward and honest with their pricing and very professional. We thought we had a leak in our third floor bathroom, as we saw water stains on the ceiling on the ground floor. Another company was going to cut into the ceiling and drywall. Lucky rooter found the root cause: a faulty gasket in the overfill drain of a tub. They saved me thousands of dollars. read more

A long-overdue review. Life just kept getting in the way, but I knew I had to come back and share how grateful I am for Loi's work and advice on fixing our drainage/sewage line problem. Loi is not only super responsive, but his friendliness is just the icing on the cake. He's also willing to work with our budget and suggest the best solutions. Even though he oversees multiple projects, he always comes back to check on our progress and do quality checks. His team is awesome too! They're attentive, careful, and really thoughtful with our house. Thank you again! read more

Loi is great. Showed up on time and gave a very reasonable quote. His team did the job in just a few hours.

I saw there were so many 5 star reviews, so I contacted Lucky Plumbing. They were very quick to respond. We had a toilet that wasn't flushing properly. They checked it out, and said it was not the pipes, and must be the toilet, and it should not be used, and to get a new one, and have them come out again to pull out the current one and replace it. I said the toilet had been working very well, and thought it might just be a clog somewhere. They had augered it, but it was still not flushing well. While talking to me in a nearby room, I looked down to see three large splats of sewage on the floor that they had dripped from their tools. He looked down at it as well, and did nothing. They also did not wear shoe covers. There was no respect for our home to keep it clean. I looked at our plunger that he had used, and the white handle, and the entire bar were black/brown. He had been wearing gloves, and nothing much had been in our toilet. I then spent hours cleaning off our plunger, floors, and the entire path they had walked, to ensure we would not be tracking sewage into our house. I did not need that extra chore. The next day our 2nd floor toilet wasn't flushing well, so I thought it could be related to the 1st one. Instead of calling Lucky Plumbing back, I called a different plumber. He unclogged the 2nd floor toilet and also augered the toilet on the 1st floor. He got out what looked like lint from the dryer. The toilet still isn't operating as perfectly as before, but is functional after the additional augering. This plumber wore shoe covers, used a thick quilt tarp on the floor and to carry his tools, so they did not drip throughout our home. I greatly appreciated this respect for our living environment. To date, we have not needed to replace our toilet. I do not want to have any contractors or workers in my home that are not going to try to keep it clean, as that is how it was when they arrived. Our issue was not resolved by Lucky Plumbing and I had extra work after they left cleaning up after them. read more

We had multiple plumbing issues for our new bought house. Tony and his team did great job with reasonable price. Will definitely refer Tony to our friends. read more

Loi and his crew did a fantastic job at our house. They installed a new tankless water heater, removed our old one, fixed our tub's and our shower's broken handles, and helped me replace a p-trap my daughter broke while trying to unclog it. After installing the new water heater, we started hearing a lot of knocking. Loi quickly tested the water pressure and found it was 90 PSI, much higher than the recommended 50-70 PSI. They promptly installed a water pressure regulator, and now everything is great! Loi also took the time to help us pick the perfect tankless water heater, coordinated with our roofers while we were replacing our roof to install a new exhaust outlet on the roof, and handled all the necessary permits. He followed up regularly throughout the process, and on top of it all, his pricing was very reasonable. I highly recommend Lucky Plumbing! read more

I requested service on Yelp on Thanksgiving and Loi responded right away saying he can stop by the next morning. I had a few small bathroom projects to: change the faucets, unclog a drain, fix our toilet and bathtub diverter. Loi came on time and gave an estimate, bought the materials (faucets, diverter, valve) the same day for me and came back the following day to complete the job! I thought the price was fair and glad it comes with a year warranty for his work. He came back another time to install a drain cover, realized the whole thing needed replacing and helped me replace it the next day. I appreciated the quick turnaround because sometimes when contractors are busy, you have to wait a few days. Loi was friendly and easy to work with and I would definitely call him again if I have plumbing issues. Thank for the quick and easy service! read more

I had a very difficult job, few other plumbers refused in past to look at it. Major repiping in a whale tub...the job was beautifully altered and done in a day. Very thankful I hired Tony and team and will highly recommend. read more

I was grateful that Loi was able to come today, Easter Sunday. He replaced the broken, leaking pvc water main break next to the city water meter with copper pipes. Parts and labor costed $700. He provided friendly, helpful, responsive, and timely service. Thanks Loi! read more

From quote to job completion all was done in 3 hours. Thank for the excellent same day service and job completion.

Tony helped us with our new house' plumbing and ADU again last year. Great as usual! Really appreciate!

Honest and quality service with quick response times. I've used them multiple times for my plumbing needs and will continue to use them!

Recently had a sewage emergency, quoted several plumbers. Loi showed up and started looking into the issue. He recommended me to separately find a restoration company for the clean up, so I could potentially use home warranty / insurance to cover that cost. When do you see a contract tell you to work with others? Then decided to work with Loi for the plumbing side of the work, he gave me a competitive price and can start working right away. Halfway through the work, we ran into some challenges, as I have wet soil under the concrete and all that, he couldn't complete the project that afternoon and had to spend another day on it. He also went out and purchased pump and other material to setup a temporary solution for me so I can use the house that night, which I really appreciate. So project finished the next day, from as far as I can see it's good quality work (they showed me the clamps they use and how that compared to what I had before). Will keep an eye on it and hopefully I don't need to come back and update this review. Assuming the quality checks out, highly recommend Lucky & Loi for plumbing needs. read more

Loi and his 2 partners working beside him did an excellent job. Loi listened too my concerns, answered them and completed the job quickly and with quality. I can see why others appreciate their work. In my situation i have multiple pending jobs and with my limited experience Loi helped me make decisions which benefited me and helped me save additional costs on new parts that were not needed. Thank you Loi. In addition to this I was not prepared with all the parts needed and he went and purchased those parts with no hesitation to ensure the job was finished and complete. Excellent customer service! read more

Loi was incredibly responsive and quick for providing a quote for the requested service. He showed up with two co-workers who were quick to change out the bedroom toilet to the hallway bathroom and then install a very fancy Toto toilet in the bedroom bathroom. The water shut off valve had to be moved to accommodate the toilet. Great work and very fair pricing. I highly recommend Lucky Rooter and Plumbing. read more

Tony was extremely helpful when we called him last minute for a water heater removal and installation. He was able to source a water heater and come to my home the same day and the quote was still extremely affordable. He helped us understand why our water heater started leaking and provided us with how we can prolong our new one. He even helped us change our leaky hose spigot free of labor charge. We contacted him again today about our dishwasher not draining. He recommended to have Home Depot/Lowe's install it for us to since installing with him would be more expensive. That speaks to his honesty and not just looking to make a buck. He speaks Vietnamese which was extremely helpful when speaking to my mom. Funny story, we only found Tony's business because our dog shares the same name haha! We definitely recommend this place for any plumbing needs! 10/10 service!! read more

I needed to replace some leaky drain pipes underneath the house. I called several rooter companies, but they were too expensive. Loi from Lucky Rooter replied to my request for an onsite estimate and he came over the next day, crawled underneath the house, took videos of the defective pipes and gave me a fair price to replace all the pipes. Loi and his crew replaced all the drain pipes within a day and tested to make sure there were no leaks. They were very professional and cleaned up after themselves. read more

I'm so glad I called Lucky Rooter. The plumber Tony who came out was incredibly friendly and professional. He immediately went to work troubleshooting the leak under my kitchen sink, and it was clear he knew exactly what he was doing. I really appreciated how he took the time to explain the problem and all my repair options before he started. The work itself was high-quality, and the leak is completely gone. I couldn't be happier with the service! read more

They were on time and went above and beyond. Very reasonable costs and no surprises. Keep up the great, honest service, Loi!

I found by chance Luck Rooter, the website initially turned me off due to the sparisty of it. But before I called Lucky I called 2 other plumbing companies. I wanted to have someone come out and look at my sewer line from the street to my house and to make sure my pipe was clean. I know the dangers from other houses and some of my neighbors that clogged pipes can cause and we have been in this house for 10 years without getting them cleaned or looked at. So when I called the 2 other companies, one did not call me back and the other started telling me they charge based on how long my pipe line is and they cant actually give me a firm price until they come out. WHAT??? that is insane. I get if its like hundreds of feet long and you live on a very large lot but I do not and I told them that. So I was not about to be hosed on price for something I know is not to expensive. So I called Lucky and he called me back right away. He gave me a price which included the hyrdro jet if needed or just the camera look into the pipes which is what I wanted and he could come out same day. Turns out he lived in my neighborhood. So he comes out and all was great in my pipes, explained a few things even helped me find a sewer pipe that I had covered up with rock. He was so friendly and helpful and charged a fair decent price. I will call him again. He is now in my contacts as our go to plumber. We are all looking for fair honest people to deal with and he is one of them. read more

Honest and professional service from Loi and Minh at Lucky Rooter. My tankless water heater was leaking and after speaking with several plumbers and suppliers, I had a good idea of what it would cost to replace it. Loi quickly gave me a fair estimate for a new water heater and parts needed to install with an invoice of the water heater and parts needed. I live in a condo unit, the cramped closet the tankless was in presented some unforeseen issues, but Minh handled it professionally. Even with those issues Loi stuck to his original quote. I would recommend Loi and Lucky Rooter to anyone in need of help with plumbing and will be calling them for any future plumbing needs. read more

Tony saved us from a difficult and expensive problem created by aging infrastructure and an unfortunate situation with another local plumbing company here on the Peninsula. We had some roots intruding into our sewer lateral in our yard as well as damaged pipe just under the foundation. Our issue materialized when a local plumbing company unclogged our line and got their camera stuck. After much to do, the local company provided us with an exceptionally expensive quote to fix the broken sewer line under the house, and to line the existing cast iron sewer lateral from the house to the city connection. To retrieve their camera, they ended up further breaking our sewer line, leaving us with an open hole under our foundation and a gaping sewer pipe, thus rendering the entire sewer line unusable. Tony and his team quoted the job for half the price as the other company. They dug 5 feet under our foundation, replaced the broken pipe, replaced the sewer lateral to the city connection at the sidewalk, and installed a new cleanout at the city connection. Lucky Rooter and Plumbing is a gem- reasonably priced, trustworthy and wonderful to work with. I highly recommend them for your plumbing needs. read more

I had a backup kitchen sink which i snaked myself and got the drain running albiet slowly at which point i thought the drain needed to be hydrojetted to clean out all the build up. I called several firms (note that this was on the eve of Thanksgiving of which only Lucky Rooter responded in a timely fashion. We exchanged a few chat messages through Yelp and asked him to take a look and give me an estimate. They arrived on time, examined the drain pipes under the sink, and crawled under the house to find the clean out (except there wasn't any). They discovered that the kitchen drain had its own ABS drain line running to the main sewer, suspended from the floor rafters. Unfortunately it wasn't installed correctly and it was sanging. As a result debris and gunk was collecting where the pipe sagged so cleaning it out would only work a short while before the problem arose again. Lucky gave me a very decent price and an even more decent replacement schedule. In addition, they replaced the plumbing under the kitchen sink cabinet with large diameter ABS pipes, patched the wall board under the sink, replaced the washing machine's drain pipe, and installed a new clean out. They finished exactly when they said they would. IMHO they are excellent plumbers, know their trade very well and are professional (even wore boot socks in the house). I highly recommend them. read more

Amazing emergency job and absolutely outstanding service from Lucky Rooter. I messaged multiple businesses on Yelp after seeing all the bathrooms in my home were filled with nasty water even though they weren't used, and got a response almost instantaneously from Loi, and was on the phone with him ASAP and had Lucky rooting out here within 10 minutes --- ALL AT 9PM AT NIGHT, after Loi had planned to end his day. He knew what the issue was basically before he got here too! Much quicker than I imagined. I can't thank Loi enough for saving the day and helping diagnose a quick fix for our main sewer line clog, but still letting us know of what to do to prevent or fix down the line in the long term. read more