Not sure my review got posted, but it's worth repeating. Neil came right away, fixed my issue & I…read moregot back to my schedule quickly. Very nice, professional & I highly recommend. Look no further! Patricia D.

Neil did a great job at a reasonable price. He was very responsive and efficient -- came the same…read moreday to check it out and returned the next day with quality parts to complete the repair. Overall impressive turnaround. He even offered a 5-year warranty on the work, which gives real peace of mind. Will definitely call again and would recommend him to anyone needing garage door work.

Showed up on time and fixed the door quickly and easily. Very knowledgeable…read moreand friendly. I highly recommend him for garage door service and will use again when needed!

*Edit* Yes, I did have the right company. The number that…read moreyou dial direct from yelp was different from the number that the "owner" provided. Site hacked? Not certain. Called and set up an appointment but no one ever showed. I texted him my address as he requested and never got a response. I texted on the day of appointment and still have heard nothing.

Once I clicked that button to request a service call, it was straight professional. I received a…read morecourtesy call informing me of the technician's name and projected arrival time. I received another courtesy that he was on his way. Sebastian was VERY professional, kind and courteous from the beginning to the end. He explained everything to me. From the office calls to the completed work was great. Anytime did right by me. Thank you guys.

I would rate these people zero stars if I could. This is how they installed our garage door and…read morethen wanted to charge us more to fix it. Would not recommend this "veteran owned" company. We're both veterans and gave them our business, that was a big mistake. We now have to hire someone else to fix their crap work.

Needed garage door opener fixed. Mike came the next morning, diagnosed the issue right away and had…read moreit fixed in under an hour. Professional and wore shoe covers which was nice. Would recommend.

Technician gave me two options to try fixing remotes that weren't working. First option of…read morereplacing receiver worked! Only cost under $500 total versus $800 quote from another company plus their $85 service charge. Saved me money with honest diagnosis.

This company is amazing! The owner is very nice and professional, before coming out he walked me…read morethrough steps to troubleshoot. We have an older house and the sensors sometimes get misaligned. He came out right on time, was professional and nice, fixed the problem in 2 minutes and because he installed the unit for my grandmother over 10 years ago, was happy to do the simple fix and educate me on what to do should it happen again! It just goes to show there are honest, good people and we will always be loyal to this company!

We've had a great experience working with this vendor across our properties. Communication is…read moreclear, response times are fast, and the quality of work is consistently solid. They show up when they say they will, handle issues professionally, and take pride in what they do. As the Maintenance Manager at Smart Egg Properties, having reliable vendors makes a huge difference, and this vendor has proven they can be trusted. I would absolutely recommend them to any property management company or home owner looking for dependable service. -- Roy Maintenance Manager Smart Egg Properties

Grateful for Zach's help on my garage door project!…read more I was looking to get some light in my garage which also serves as a home gym, so started to look into contemporary aluminum + glass panel doors. Seeing the list price of some of these online ended up taking me down a bit of a rabbit hole towards Alibaba-sourced doors, but I figure I ought to reach out to a pro before I commit to that direction. Zach was quick to respond and helped me understand why this was a terrible idea. I wasn't prepared to spend an arm and a leg, but he was able to hook me up with beautiful Clopay door installed at a really competitive price. There were some delays getting the door from the manufacturer but I appreciate Zach insulated me from all of that (apparently they delivered the wrong one at first haha). He showed up right on time on the day we agreed for the install and before I knew it the door was in. Super excited about it, and the curb appeal difference goes a long way too. Zach is a very personable guy and you can tell he genuinely cares about delivering for customers. Would happily work with him again but I suspect I won't have to - this door is built like a tank and the install appears to be high-quality all around.

I recently used Tier One Garage Door Service and had a great experience. The technician arrived on…read moretime, was professional, and explained everything clearly before starting the work. The repair was completed quickly, and the garage door is now operating smoothly and quietly. Their pricing was fair, and the overall service exceeded my expectations. I highly recommend Tier One Garage Door Service to anyone looking for reliable and honest garage door repair in the Austin area. Thank you for the excellent service!