Tracie was so professional and so nice when i first came wakking into the store. Im not used to…read moredriving a big truck and she helped me calm my nerves down. I ended up parking the truck to the far back (when she said front), but still was so patient with me. Thats when Ed and inspected the truck and told me I need a little more gas. They both were very friendly and patient. I will definitely be going there again when I need a moving truck. Tracie and Ed deserve a raise!

This is a BUYER BEWARE warning, as my issues with this location have to do with the raising of…read morerates, and not the service or staff. I moved in last December(2024) and acquired a 5'x10' unit, which wasn't the best price, but this location is within 5 minutes from my current home. When I was moving in I ran in to a nice guy in the elevator who was moving out and warned me that day, how this location will raise rates without much warning. He was moving out as he refused to pay the higher rates, as he had just recently moved in, and they had already raised his rates. I was moving in that day, and well, not much I could have done either way, but in due time, my rates did in fact go up with a 1 month warning, due to higher cost the facility had to now pay was the excuse given. I rent a small space, that I didn't enter or touch in almost 6 months, so not really sure what cost there was that justified $20 more per month(when there were tons of deals offered for new units online), but there it was. I planned to move out sooner, but had an emergency home repair that delayed it a few months, but I have now moved out. I had a unit ages ago at another storage place, and I was there several years with maybe one $5 increase, maybe? And let me say, the staff here was great, always friendly, other people who had units were always pleasant(helped out, held doors, elevator, etc.), the building was always clean, overall a nice place. But when you raise rates knowing most people have few other options in the moment, I find that disgusting. I was very fortunate in that I'm going through a divorce, and my wife moved out abruptly, so that gave me storage space in my garage I didn't have before. For many people in between homes, cities, or even jobs may not have an option of moving elsewhere, or the money to even do so. Giving a 1 month notice on raising rates, when you haven't been there a year, is just taking advantage of people in possible bad life situations. I don't know if places offer contracts that they won't raise rates for a specific period, but if they exist, I would suggest a place like that over this Storage One. What was to stop them from raising my rates again in 3 months, or 6 months? Nothing, as it is left to the powers that be, and if they want and need more money because they can there isn't much you can do. Sadly, this is the world we now live in, and really the only thing I can do as an individual is to warn others. So, consider yourselves warned, and I hope this helps someone not get in to a situation, that they can't easily get out of.

Boxes of every size and type. They will pack items and figure out best shipping for you too…read more The very best product pricing and customer service!

Service was great and quick. I showed the employee the box dimensions I needed & quantity and they…read morewent to the back to grab it. Didn't take long for 20 boxes.

Great customer service. Love this location! The staff are very friendly and knowledgeable. I…read morerecommend renting here.

We rented a U-Haul through this location. Pickup was easy since it was all automated, which I…read moreappreciated. However, no one ever answered or returned my calls when I tried to confirm if early pickup was possible. The real issue came after drop-off. We returned the truck exactly at the agreed-upon time and parked it in the same spot we picked it up from, keys locked in the drop box as instructed. The next morning, I got a frantic call saying the truck was "missing." I explained where we left it, but the woman insisted she couldn't find it anywhere on the lot. When I asked if she had checked the lockbox, she admitted she hadn't -- then said she'd call back if there were any issues. I never heard from her again. No apology, no confirmation that the truck was indeed there -- nothing. It was very unprofessional and stressful thinking a U-Haul truck might be missing under my name. Clearly, she hadn't looked properly before calling. If you're renting from this place, make sure to take lots of photos to confirm that you actually returned the truck.

When times get stressful, sometimes feelings are missed directed. I want to apologize for my…read morereview, I should not have went this far. Thanks for accepting my apology Carolyn!

I only need a storage unit for a couple months... Lies we…read moretell ourselves. This place is great. Cindy and Paul are awesome and friendly. We can access our crap easily, and the climate controlled aspect is a big win. Priced great, right size, friendly people. I've recommended to several friends.

Made a reservation over the phone through another location and they confirmed. I was there within 5…read moreminutes of speaking to the person that made the reservation and they were on lunch when I went there. No one was there and the doors were locked at 1pm on a Monday. I guess you can try to rent from them, will they be open? It's a gamble

Storage one lo mejor está Todo muy limpio siempre el personal es muy amable la seguridad es…read moregenial un lugar muy confiable para guardar tus tesoros y los precios al alcance de tus necesidades gracias storage one

I had the pleasure of working with Vanessa to get my storage unit set up. She was friendly,…read moreinformative, and answered all the questions that I had for her regarding my rental. The facility itself is great. I've already gone back and forth from my unit several times and the place always is clean. Would definitely recommend.

Efficient and friendly service. Otep was very friendly and eager to assist with the process as well…read moreas assisting with any difficulties I experienced with locating my storage unit during my visit. He offered very thorough explanations of the rules and process! This being my first time renting a storage unit, I for sure needed the crash course! The only thing that prevented a 5 star review was the gate access hours! I would love if this facility were 24 hours or offered longer available access to renters! Their gate/access hours are from 7am -9pm only You can only access your storage unit between those times! Facility is very clean, today with ample storage units!

WOW, I wish all my interactions at businesses were pleasant as the one I had with Tasha at Storage…read moreOne on Sandy Ridge! Tasha knew what she was doing and so friendly. On top of that, as I was packing in my new storage unit, I noticed her working hard to keep the whole place spotless. I told her the elevators looked cleaner than some of the strip resorts. I wouldn't be surprised if she owned the place, I wish I had such pleasant and hard working employees when I used to own my business.

If I could give this a negative rating, I would. My mother has been renting with this facility for…read more2 years with zero late payments or customer issues. The staff dropped the ball on a transfer that was requested. My mom and I followed up twice on the request with no instructions from the employees on how to move forward, just verbal confirmations (our mistake). By the time it got to the new manager, Virginia, the situation was handled with attitude, frustration, and unprofessionalism. I am questioning her qualifications as a "manager", as she cannot deal with customers and solve the issues of her staff. Be careful, as Virginia is capable of twisting conversations to her corporate office to get her way at the expense of a good customer. We are happy to be cutting ties here. I DO NOT recommend spending your money here.

HIGHLY RECOMMEND! We moved from Las Vegas to South Carolina and did a ton of research on other…read moremoving companies before deciding on Eco Movers LV. Their price was in the middle of the two other companies we narrowed it down too but we decided to do Eco Movers due to our initial reaction of getting quotes and questions answered. They were very responsive and I could tell they were not trying to hit you over the head with hidden fees or additional costs like some of the other companies. Everything they quoted was a set price with no fluctuations. We booked everything a few months in advance to be proactive but Leury and his team made sure to check in with us before moving day. He came by and did a walk through of our 3 bed/2 story home to make sure he and his team had what they needed. The only thing I wasn't expecting was to pay for the blankets used for wrapping, but I take responsibility for that as Leury was not aware that our belongings would be staying in storage, and did not want to remove the blankets so our stuff wouldn't be damaged. I appreciated the thoughtfulness and had no issues paying the extra for that. The guys that arrived to pack our stuff were so nice. We had about 3 guys show up and they did their thing. They made sure to point out any of our furniture that had previous dings or cracks and took pictures for reference. They were super quick and efficient and wrapped our fragile and heavy furniture. We did the packing ourselves and only hired them to move so we appreciated them wrapping things as part of their service. After they were done we were given an estimated time of arrival for our items and as always, they stayed in communication with us along the way. They gave us daily updates of where our load was on the journey. We had someone else be there for when our load arrived and they let us know everything went smoothly! I love how thorough the whole Eco Movers team was. I always felt like my things were safe and taken care of. We also had 2 Jeeps that needed transporting and Leury and his team recommended us to their partner Mark who was equally honest and reliable. They also quoted us fixed quotes without any hidden fees, and stayed in constant communication with us. We met our driver (Enrique) across the street from our neighborhood to drop off our cars. I would note that they need space to unload some cars to put yours on, so meeting them in a more feasible location may be a thing. Thankfully we had a big lot across from our neighborhood so we just walked back after our cars were dropped off. The company used was Onway Logistics. I appreciated them providing a tracking link so you can track your cars along the way. They arrived a day before schedule and we also had someone pick the cars up for us and everything went smoothly. Overall we paid about $11.5k for the whole move. The cars were $1850 a piece and the household move came in around $7800. Again, we had quotes higher and lower than Eco Movers but felt more comfortable paying a bit more for quality service. We highly recommend Eco Movers if it's in your budget, and will keep recommending them to anyone who asks! Huge shout out to Elsa for staying in constant communication with us and being such a pleasure to work with on Leury's team. And a huge shout out to our handy movers Hunter, Jonathan, and Lee for loading our things and having fun while doing it! And Enrique for getting our vehicles there safely! And thank you to Leury for having such an amazing team and system!

Scheduling was easy and the crew arrived prepared. The move took a bit longer than expected, but…read moreeverything arrived safely.

Fun brunch stop Cool fire shows…read more Little shops Playground Safe and kid friendly No open containers

Friendly, fast and efficient both staff and the process . Thank you Adam and Scott. I appreciate…read morethe assistance during our time of need!

So far so good, just signed up today, Darrin and Elvi very friendly, Elizabeth at answering service…read morewas very helpful

So here's the story, ready? Lol Wife and I made a…read morereservation with U-Haul for a 26ft truck. Needless to say they said we can't promise you we'll have it at the location selected nor guarantee we'd get the truck we reserved. Then changed locations in us 3 times. So I called Penske to get a quote. Not only did we get a great deal that saved us like $200! So my pick up location was Golden State storage off S Grand Canyon. Walked in and was greeted right away, even by their cute little pup lol. Darin made the process simple and was in and out. Showed me how to use everything as it was a new model of truck. Returned the truck the next day and was late by 7 mins! Penske charged me for another day and another day of insurance!! Darin called right away and got it all waived. Great going beyond for a customer. So if your in the southwest area, I highly recommend this pick up location and use Penske!! The storage facilities looked very clean and up to date as well. Thanks Darin!