Went to lunch with my daughter. She wanted to get a burger. She chose a limited time burger, The Cheesy Mac Smash, an angus burger with American cheese, smashed and griddled mac and cheese on a toasted bun. She liked it. I wasn't super hungry so I wanted to just get a side of brussels sprouts, but they were out. I chose a cup of mac and cheese and got us some tots to share. The mac and cheese tasted ok, it was just the griddled portions were hard to pull apart. It might be nice if they did not griddle it when it was just going in a cup. The tots were crunchy and fresh. read more

Smashburger - Mac and cheese cup - Burgers Near Me - Fort Collins, Colorado

We admit it. We are "hooked" (on Smashburger). We learned about Smashburger in 2010 on a trip down the Colorado River in the Grand Canyon. A Sales Rep was promoting the new restaurant, told us about it, we discussed several specific menu items and that our little town/Ft Collins, CO was on the list for a new restaurant. We have been going to Smashburger every week since 2010, enjoying various celebrations (birthdays, anniversaries, "weekends" and any occasion to celebrate that involved "food"). We have ALWAYS BEEN PLEASED with various menu items, given no "special" treatment, however the same treatment and INDIVIDUAL ATTENTION that all patrons at Smashburger receive. Thanks Smash, we love your food & your staff. read more

I got an Oreo shake. For starters I was taken aback at the price of $6.99. Then I get the shake from the staff and it's not even full. Literally below the top of the cup (including whip cream) and it had a dome lid which was completely useless since the drink didn't even come up the top of the actual cup. Finally I try it and it tastes awful. Kind of like chalk and little to no actual "cookies and cream" flavor. read more

Smashburger - Shake - Burgers Near Me - Fort Collins, Colorado

I'm a Smashburger fan but haven't been in awhile, stopped into this location for lunch. The food was really good, juicy burgers, smash fries were on point. Unfortunately, it's a lot more expensive than I remember, also got a cookies and cream shake, which was okay but for $7 it was on the small side. I will say the service was good especially since there was only one person working the front area. read more

Smashburger - cheeseburger and french fries - Burgers Near Me - Fort Collins, Colorado

Best food, best price, best cozy outdoor! It's worth it!!! We really enjoyed having lunch there. read more

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Burgers and side dishes were good, but dripping in olive oil. Less would be better, but for an occasional meal, it was tasty. The music, however, was incredibly loud and rocky, which might appeal to some, but definitely not us! read more

I haven't been in to one of these in a while because I had some bad experiences in the past with other locations but I was pleasantly surprised. The menu had changed but the worker up front was very helpful getting me what I wanted and she was very polite. The area was very clean as well and I got my food in a very reasonable amount of time. Finally, my avocado bacon ranch burger was amazing, wouldn't change a thing about it. I don't ever leave reviews but this place was so nice this time I had to leave one. read more

The service here is always great. Nice, fast funny waitstaff. Delicious fried! Crisp juice burgers! Delicious think Shakes! An ambiance that screams DELICIOUS food made here!! read more

Good food, low price, friendly service and nice environment. The only complaint is the speed bumps in the parking lot, they're horrendous! Great spot nonetheless :) read more

Alright, I'm done. I've been coming here for years and unfortunately there's been more negative experiences for me than positive. This was the last time I bother. I only order sweet potato fries, and it takes 22 minutes. I leave and get into my car, take a couple bites and find out it was cold which means they just let it sit there while taking other orders and while i was sitting there at the table next to the cash register that whole time. So I go back inside and have them remake it because I'm not going to eat cold food. The little girl working there treated me like I was stupid when I was just being patient and content about it... but 8 minutes later I get the fries hot just to find out they're completely flavorless. A little salt, but flavorless. Wish I could get my money back. If I want Smashburger, I would rather order from the Loveland location because they're a whole lot better. (See in photos as proof). read more

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James took my order at their location in Fort Collins off of harmony. he got it out quick and perfect. love this restaurant in general for gluten free bun option. read more

Understaffed, and very busy, yet the staff was super friendly & our food was good. Good burgers!

Hot damn. We Love this place. No, we $&@inG LOOOOVE THIS PLACE! Pluses: Gluten free burgers! You can have anything a gluten eater can eat - but GF! Gluten free fries/fried EVERYTHING - they don't mess up and throw wheat floured things in their fryers, and that means that ANY customer can eat it. The creative menu of burgers and sides, and more besides! The salads are the bomb!!! That means great, if you're old and don't know slang of the last 50 years. The shakes are great. They have diet COKE - not that crap diet toilet water Pepsi. The burgers are juicy and the buns are moist, not pathetic flat things (see: Falling Down - starring Michael Douglas) Okay? Nuff said. read more

Horribly managed and overpriced. Three of the last four times we've been there, the employees/managers were telling customers there would be an extraordinary wait when they walked in. Customer after customer turned around and left. On our most recent trip, the manager told us it would be 25 minutes because they had a catering order and the kitchen was all tied up working on that. We thought we would wait and wanted to place our order but the manager wouldn't even take the order. Instead he just kept working on the catering order forcing us to stand by the register. Again, we saw over a dozen customers come in and leave before we eventually left in frustration. Catering orders shouldn't take priority over in-person business and catering orders arrive in advance - they should be able to staff accordingly. On top of all of that, their prices are ridiculously high. You can go to a sit down restaurant for less than what they charge and get your food faster. Other counter service restaurants are ~30% cheaper. The value and service here are absolutely terrible. read more

We ordered to go and it took over 30 minutes while we watched dine in patrons order, eat, and leave before we got our food. Also employees talked about us unfavorably when I politely asked how much longer our food would be. All our food sat in the bag under the warmers while we were told "tots were in the fryer" We would have ordered dine-in if we knew to-go orders were put behind everyone else even though we ordered in restaurant and were waiting. Unfortunately, poor service across the board. read more

First, as I started to order online, I found my favorite items were no longer offered. I used to get a grilled chicken club with avocado that I really liked, and also a great salad with spinach, chicken, onion straws and both ranch dressing and barbecue sauce. They are both off the menu. I ordered a barbecue bacon burger and regular fries for pickup. When I arrived there was no one at the counter and no customers either, at 11:45 AM in a weekday. A man, evidently the manager, was loudly lecturing someone in the kitchen. He didn't stop the entire time I waited there. If I'd planned to dine in, I would have left. It was very annoying and unpleasant. An employee eventually came out and packed my order, apologizing for the yelling. The food itself was mediocre, fries and burger were both overcooked and dry. This used to be a popular and busy place, but I can't imagine they will stay in business like this. read more

Had a terrible stomach ache all night from the food. The restaurant and the bathroom was dirty. Will not go back.

Showed up at 9:30 pm on a Friday night 9/29/23. Two guys in there pretended to not see me try and open the door. Their posted hours are until 10 pm. Now I'm fucked and won't get to eat cuz anywhere else I would want to eat is closed or would be by the time I could get there. Lazy read more

The food was great; the service was friendly and excellent; and the place is always clean and neat with ample condiments. jack Sullivan read more

Smashburger is reliable delicious and you can't go wrong with any of the sides. What other burger joint serves Brussels sprouts? Amazing!

James the manager was extremely rude to me and my family he was also very very unkind to his employees and unfair, will not be going here again read more

this is a great location. the manager is always so nice to guests. the burgers are always fresh and so delicious

This is my favorite gluten free burger. Hands down. So many places force me to go bunless lettuce wrapped. It's hell on earth. But no longer shall I endure that torture, for Smashburger exists. read more

Bought dinner for 7, over $100 spent. Left out was a whole kids meal- entree side and drink, as well as 2 other sides. Called to speak to manager about it and he was too busy to come to phone. The message from the manager gave the message for the guy answering the phone "call back in an hour and a half he says it's really busy right now". Yes too busy messing up other people's orders I'm sure. Let me get back to you at your convenience guys. I need this job where I don't have to do extra work because I'm real busy now. Wow. Got hung up on twice trying to speak to someone. Steer clear guys! read more

Amazing workers and food. I love coming here after a good nine holes with the buds. Love my man the gm

Did an online order. Got there and they informed me they didn't have brussels sprouts. Ok cool I'll take onion rings even though they cost less and they didn't give me the difference. Get home and my BACON single burger didn't have a SINGLE slice of bacon. Awesome.... Try to do feedback, can't find the store number anywhere. Thanks for pocketing my money and not giving me what I PAID FOR! read more

Great food, lovely menu and app use on yelp but the the major failure is two burgers and fries order just after 6pm on a Wednesday evening did not notify that the food would be ready in and hour and a half... until I've paid. I know the health crisis has changed everything but the bastards at Grubhub and inability to get the customer service to answer a phone. Not Smashburger's fault but the system is doomed to failure. read more

Best burgers ever!!! Tiffany is amazing. Amy, our server, was great. What a treat!! Love this restaurant. Owners are great and hands on. read more

We're consistently pleased with this location. It's our favorite hamburger place (avocado bacon burger AND fries). The staff are friendly and hardworking. Probably because there are so few of them. We love the outdoor patio on nice days. We wish mgmt would pay their staff well so they aren't so shorthanded. read more

I had a hamburger and fries delivered. The hamburger was cold the fries were warm and tasty. My best guess is the hamburger was cooked first and that someone left it at room temperature while waiting on the fries to cook. It's too bad, I think it was human error that ruined my meal. read more

I started coming to this location as it was the only one in town that accepted The Holiday Pass. I've grown to love this location. It is always clean and the service is great. There is an amazing outdoor seating area that is wonderful on warm and sunny days. The layout is ample and clean. The food is great and I've never had a bad burger or salad. I've been coming here for 3 weeks in a row and love it There are great options for children as well. My go to burgers are the Colorado, Baja, and Truffle Mushroom Swiss burger. The Cobb salads are also great. read more

Smashburger - Nice order counter area - Burgers Near Me - Fort Collins, Colorado

The fries are genius, but the service is VERY hit or miss. The last time I was here (7/1), I took my bridesmaids out to celebrate my bridal appointment. We waited 5 minutes to be seated, and then it was 20 minutes before someone came up to get our order. They didn't bring us out our water until we asked, and then it took another 5-10 minutes. We waited for 40 minutes for our food and the waiter didn't come back once. I had to walk to the bar to ask for our waters to be refilled. It was ghastly. And when I asked for more water, the bartender rolled her eyes at me. I worked in food service for 5 years (3 as a manager) and I know it can suck. It's a hard job. But this was ridiculous. I won't be back, especially after a special occasion like my dress fitting. read more

Good hot fresh flavorful food. Fast service and the smash fries are very tasty. Good for a quick lunch or dinner. read more

Smashburger - Smashburger - Burgers Near Me - Fort Collins, Colorado

We used to be Smashburger regulars but haven't been in since the 2020. I ordered a Cobb salad today with no shredded cheese and what I received could be deemed little more than a side salad - 3 miniscule pieces of Bleu cheese, no bacon, and the bowl was maybe 1/4-1/3 full. We asked for at least the bacon and were told "only if you paid for it". It's supposed to come on the salad! They finally gave me some bacon. Not sure if it's this location or all but now there's no "make it a meal" option either - so $40+ dollars for hamburgers. I ordered that salad for years and it was delicious and filling - I came home and ate more. No thx - we'll stick with Culver's. read more

In the continuation of my quest for burger places, I've finally made it here. I ordered the regular burger (although I really wanted a fancy one, I'm rating based on comparing normal burgers everywhere). Price was comperable to other similar businesses, although they do have coupons online so check them out before coming in - I got one for a free side! I ordered the small size, it was still quite large, and the sweet potato fries with olive oil and parmesan. The fries were good, although we sat outside and they cooled off quickly! The burger was also good - not too thick, not too thin, the bun (whole wheat) was toothy and added flavor. But overall it felt a bit lacking too - not exciting, not a real meaty taste. So overall I give it a solid 3 stars. Next time, I'm aiming for some mushroom cheese thing with a milkshake! read more

Got a black bean burger with my sister in law and we both got extreme food poisoning. Everyone who had a meat patty was fine. Why was this? So gross... truly unacceptable and won't be coming back again. read more

Our first time here and what a disappointment the meat in burgers were had and cold . When I e asked about ordering shakes we were told they are to busy to make them. Cashier was short and rude no people skills. Place was very dirty especially the women's restroom. read more

I doubt that the Colorado burger is for everyone, but for me, it's what changed my like of Smashburger into love. For change, I had a side of onion rings. Very greasy (predictably), but delicious! read more

Smashburger used to be really good. I went there last night for the first time in several years and it was just awful. The burger was dry with no flavor at all. I don't know what they've done, as 6-8 years ago, these guys were awesome. Please go back to what you did then. For now I'm done with Smashburgers everywhere. read more

This place was packed on the night we went but it was also for a school function, Not sure if it is always like this or not but the business seemed prepared to handle the volume, The food here is ok they have a great concept but the Flavors were just lacking. The highlights were the Sweet potato Fries and the chicken sandwich, everything else was pretty bland. Again not sure if it was due to the high volume of patrons or if the flavor is always turned down. read more