Ok, so I used Doordash to buy my order and pick it up to avoid the lines. Perhaps they thought I was a delivery guy because the blonde young woman handling the order started mocking my hispanic name (Roberto). I took the high road, but on second thought, I will never set foot on that place again. Not to mention that 1 leaf of lettuce, 1 slice of a roma tomato and 2 jalapeno slices are not really what I call toppings. So many better burger places. read more

The only reason I ever come here is for another family member who likes the burgers. The delay is ridiculous. My recent experience, ordered ahead for pickup from grubhub, got there, and they saw the incoming order but didn't actually process it until I was in the restaurant. What was the point in ordering ahead? Offer the ability to order ahead or don't, but don't say you can order ahead online and then ignore the incoming orders. read more

They deliberately lie about the pickup time. How is this okay? Do they have no regard for their customers time?

You're waiting in your car cuz your girlfriend needs to get her nails done and there is no place for you to sit in there. What do you do next? GRAB AN OREO SHAKE FROM SMASHBURGER OF COURSE. Lemme break this down for you: Wendys used to have these amazing Oreo Frosties. For some reason someone at the International Wendys Corporation of America Inc decided "let's make them Oreo PARFAITS instead!!!" Whoever decided that can jump off of a low orbit satellite and ablate in our atmosphere. LONG STORY SHORT ya just can't trust Wendys for a frosty anymore, THANK GOODNESS Smashburger keeps the faith with an Oreo frosty-shake-type thing. It is so good you'll want to buy a ShamWow to clean your tears of joy. Thank you Smashburger, for being there when Wendy wasn't. Eff you Wendy. read more

Smashburger - Inside - Burgers Near Me - New Providence, New Jersey

Just a great place with an incredible and efficient staff. They are always friendly and kind of touch the ild heart when they recognize my Veterans status (my 101st Airborne cap). Thanks! read more

One word... Salty. I'm big on second chances and the second time around, I got yet again, a salty burger that overpowered everything. Their rosemary fries on the other hand were thin, crisp and delicious and would go great with a five guys burger. Their Oreo milkshakes are divine.. order in and they bring out extra in a metal cup along with your order. Smash has great interior seating and appealing menu items, but they just couldn't do it for me in the burger area. read more

I've been to this place a few times and the workers are super nice. However last night I went in and ordered 2 burgers 2 fries and 4 smash sauce and after waiting 20 min alone in the store the cook put the food out with n sauce so the guy bagging asked for 4 smash sauce. The coon threw 2 chipotle containers over the counter. He asked for smash sauce saying 'dude this is chipotle' and they gave him 2 smash sauce and He asked again four and finally threw another 2 containers over the counter. When I got home and check my food the '4 smash sauce' was 4 containers 1/4 filled with Mayo. Wish I was kidding but idk what is wrong with that one person working. It's just frustrating knowing that the cook tried to get away with giving us Mayo? Like why not just give us sauce? read more

Good burger not the best I ever had , place is clean And plenty of room to set . The staff was nice to deal with . The burgers meat was fresh and taste but the bun was just ok sorta stall or hard . read more

Burgers are always on point here. Rather have take out though since the few times I've eaten in it was hard to find a clean table to sit at. All in all the foods been great every time. read more

I like this smash burger better than the one in Clark Commons. People are nicer here and we never have a hard time finding seats. Parking is easy, right in front and there are never long lines. If we lived closer we would come here more often. Shout out to Scott F. who was very accommodating and made sure we enjoyed our meal. read more

smashburger food is good i gave them 5 stars and enjoyed their double cheeseburger....... read more

Smashburger - Burgers Near Me - New Providence, New Jersey

Worst customer service I've seen in NJ. Apparently there is a proper way to order and if you waiver the employees are incredibly rude. Recently my 80 year old father in law took the kids and was treated like complete crap. Never again. read more

So, so salty. Like, almost couldn't finish my burger because it was so salty. And if you know me, you know I ALWAYS clear my plate. The much-touted garlic rosemary "Smash Fries" were disappointing as well. Can we banish dried herbs from all menus please? Next time I want a fast food burger, I'll stick to Five Guys. read more

Blah. I haven't been to Smashburger in over a year and now I remember why. First you can read the menu board if you are wearing glasses. Too much glare. Second the servers at this location all have an attitude and are only willing to do the bare minimum. They used to have printed menus, but the counter person didn't know where they were. The food was okay, but I remember better options several years ago. Especially if you don't eat beef. read more

Terrible burger and unfortunately 2 hours later the taste is still in my mouth. The menu is confusing and nothing seems to come together. The choice of rolls is silly, their haystack onions taste like more bread on your burger. Their cooking technique is to "smash" the burger resulting in a really dry overcooked piece of meat. My burger was also so salty that I would have sent it back if I didn't get it to go. Burger and a shake was almost 12 bucks. I don't get it. I'll stick to Five Guys. In response to Tristan D. who said I can't compare it to Five Guys, I sure can and I will. I didn't compare the pricing, I don't mind paying for a really good burger but I do mind paying for a inedible, salty, dry burger like they serve at Smashburger. If you enjoy the place then by all means keep going there. read more

Lot of complaints about this place and I can see why. People don't understand how to read the menu, that doesn't have much on it unless the 'build your own' section confuses you. Not only that, I can understand not being happy about the 'slow' service but if you want quicker burgers in NP there is always the McDonalds down Springfield. These burgers are made to order, that means they make it once it's ordered, not waiting to be heated up when you order it, waiting to be made. Finally, a lot of salt on fast food? Unless you moved to the US yesterday that shouldn't be a complaint. All the times I've eaten here the food has come as quickly as one could expect since they're making it once you order it, the drinks come quick since they have a soda fountain and you can get it yourself and the food has always been hot. I love this place, the kids working there are friendly and the only thing that takes long when ordering is that people don't know how to look at a menu and pick what they want then orate it. read more

Don't use their so-called COVID-19 curbside pickup! It took over 30 minutes to bring the order to my car and they didn't look that busy. I've not been to this location in a while, because they usually get the order wrong and have to return it for them to fix it. I'm done with Smashburger, and now go to Burger King where the food is good and they have a real drive-thru. So far Burger King has never gotten the order wrong. read more

Over an hour returned from my dinner at Smashburger, and I'm positive my blood pressure is still in quadruple-digit territory from the massive amount of salt used on everything. I'm also convinced that if they could have found a way to get salt into the bottled water, they would have. My first warning sign of the nightmare meal that was to follow was a gentlemen leaving, passing me as I was on my way in, and saying (I'll delete the expletives), "I've been waiting 15 minutes to order and the line hasn't moved once. I'm done with this place." He was right. Double lines. One cashier. One cashier? At dinner time? People were peeling off, one-by-one, giving up all hope of getting any food in less than an hour. When we'd finally made it, the sweet (not her fault) cashier seemed a little flustered, particularly with the drink order. So much so, that I was convinced they'd mess it up. Bingo! Our food was delivered promptly, fries were a small portion for price, salty and cold, haystack onions were salty and cold, and halfway through eating, our drinks hadn't arrived. The server finally came with the drinks, and when I'd mentioned a mix-up, he walked away with ALL of them. Huh? Deliver the right ones, and then rush the other one immediately. Customer Service 101. The manager walked around avoiding eye contact. Too much: salt. waiting. Not enough: hot food. good service. I apologize for cheating on you Five Guys. Never again. read more

I love going there. The food is always so fresh and the employees are rather nice. I loved the smash chicken and avocado crispy chicken sandwich. My friend hooked me up with some coupons so my husband and I have been going there for lunch for the past few weeks. I also enjoy their oreo milkshakes. Their classic smash burger and sweet potato fries are to die for as well. You can't go wrong with anything you choose. Enjoy! read more

Smashburger - I purchased the sweet potato fries and smash crispy chicken sandwich. Delicious! - Burgers Near Me - New Providence, New Jersey

What can I say there are so many Burger places around. Well each place to me offers something different. I like the atmosphere here and there burgers. They have a lot of flavor. Cant forget the onion straw. FYI they go great on the burgers. I appreciate a place where you can create your on burgers and its not a crazy price. Very kid friendly and why...... Because they Have milkshakes. Now what kid would not want that with his meal. I know I would. read more

Usually I love this smash burger but tonight my friend and I ordered food for pick up I guess because it was the last order of the night but I can't even finish my food. My burger is dry and missing half of what I ordered in it (I ordered a cheeseburger with onion lettuce and pickles and mayo and only got a cheese burger) and both my friends and I milk shakes are super chunky. Her nuggets were really dry too we didn't get any barbecue sauce and barely any ketchup. Really disappointed. Hope next time it's better read more

I stopped in at lunchtime on a weekday. Maybe I missed the rush by coming in at 12:40ish but I found the wait very reasonable (in and out in less than 10 minutes with a to-go order). The staff were pleasant and my food was still hot/ not soggy when I got back to the office. My smash fries could have been crispier but were still delicious. I had the black bean burger with avocado and swiss and was very satisfied. Seldom do you see an item like that at a fast food restaurant, and even more unusual for it to look good and taste fresh. The black bean patty has a mild pleasant heat and the avocados were perfect. I don't just mean their freshness, I mean even how they were sliced. What fast food joint knows how to handle an avocado?? I am officially impressed. I had to laugh at another review that complained their burger patty looked smashed. Did you notice the place is called Smashburger?!?! I enjoyed my meal and I'll be back to try the rest of the menu. I like Five Guys but sometimes you just want something other than a fat bomb ... kudos to Smashburger for having non-beef and even veggie-friendly options on the menu, and doing them nicely. read more

Oh man, do we love this place. They have the juiciest, most delicious burgers imaginable. I adore the Mushroom Swiss, and my husband always gets the Jersey burger. This is the place we go when we're having a bad day and need something to cheer us up. The food is just so tasty. Granted, this is not where you're going for a health-concious meal. Calorie counts are available online, and it's clear that this is a special-treat place rather than a weekly staple. They do have salads, but, come on. If you're going to Smash Burger, get a burger. Your mouth will thank you. read more

Been here twice and both times had a black bean burger. 1st time I think was the Baja one, all I remember was that it was a big sloppy mess. 2nd time, today, I ordered the Avocado Swiss one...what I received is not what I ordered. I realized after opening the box is that they gave me Mushroom Swiss. Big strike. Avocado sounds nothing like Mushroom. I do not appreciate when my order is incorrect, I hate that its come to the point with take-out food that I have to open all take-out containers and pick and poke through their contents to make sure that my order is right. Doesn't this defeat the purpose of getting take-out and waiting until you get back to work/home to open it?! I didn't want to go back there and I like mushrooms (just wanted what I ordered, the avocado), so I ate it. Once again, big mess. The patty is soft, smashed, and spilling out of the bun. Actually, its about 2x the size of the bun. The flavor of the patty itself was average-good, but the bun is just not good. Blehh. It's a, potato roll? Idk but its a poor choice for a burger chain bun, especially a burger of this size. I'm eating it and I'm wondering, where's all the other sh*t? No tomato, no onion, not even a measly piece of lettuce. Its just a sloppy burger on a beat-azz bun with a slice of cheese and some mushrooms. If this is a "signature burger", shouldn't it be a little dressed up?? Seems pretty standard, but I guess everything is an add-on here. I will only give them 1 more chance to try 1 of their chicken sandwiches, but after that, I'm done. WHY ARE THERE NO GOOD LUNCH SPOTS IN NEW PROVIDENCE?! read more

They finally opened!! Watch out five guys! I would say the menu is in between Five Guys where you can make your own burr but also like Johnny Rockets with their offerings of signature burgers, sandwiches and salad... oh and also shakes. You can pick either the 1/4 or 1/3 lb. Also different buns like egg buns, onion buns etc. I got the NJ Smash Burger - comes with bacon, blue cheese, haystack onions, grilled onions, tomato, lettuce and mayo on onion buns... Perfect combo!!! Even with all these toppings the stack was manageable without making too much mess. My hubby created his own burger and loved it too. Though he did say that he thought it was smaller than five guys double stack. If you like super thick meaty burger this may not be as satisfying. Smash fries - thin cut and crispy. Great Rosemary and garlic flavor. Fried pickled - the pickles were a little too think for my taste. Strawberry shake - super thick. Ok but I've had better. Service wise I think they are still figuring it out... My ketchup bottle was almost empty and when i switched to the table next to us i got the stare. I told them it was almost empty and they just ignored me. But it's a burger joint so I wasn't expecting much. Overall I am glad they finally opened. I will definitely come back and try other non burger items too. read more

Pleasant surprise for a first-timer. I read the menu from outside before I lined up to get what we want. The place is clean and food is decent given it's a fast food joint. Parking can be challenging during lunchtime. My daughter loves this place... she called it SmashBeaver at first, got a good laugh but corrected her. Her hot dog was sizable for a child plus it includes french fries and chocolate milk for $3.99. Not a bad deal given I'll probably eat some of her fries so I don't need to order fries. I went for the grilled chicken avocado sandwich with a multi-grain bun. This was delicious! Okay, somewhat healthy but I totally offset it with an Oreo milkshake using Haagen Daz ice cream. Billions of calories but so yummy! read more

Yum yum yum. Everything is delicious!!!! The managers are nice. Even the girl who took my order with short- black hair was VERY NICE!!!!! She made my day! Everyone in there is really nice and really needs a round of applause for making people feel welcome And know that their burger is being "smashed" with TLC!!!!! read more

My husband and I love burgers. We think this is an excellent burger place. With regard to the salty comments, the meat is highly seasoned, but we like it that way. The fries are nothing special. read more

Best. Fries. Ever. Smashburger introduces another foray into the premium burgers in New Jersey along with Five Guys and Fuddruckers. At Smashburger you can either eat in or take out though eating in is recommended to avoid sogginess that can plague take out. You place your order and are given a number to bring with you to your table (akin to Fuddruckers when you order a shake). A short while later (the most I have waited is 5 minutes and that was while they were incredibly busy), someone brings your food to your table. Burger was very juicy (much more so than Five Guys) and was on a pretty good roll. I definitely did not sense any over saltiness like the others were mentioning. There are tons of choices on the menu. What is nice about their menu is that it is location-centric. What other chain can you get Taylor Ham on your burger? The menu is not confusing at all. It is laid out into the different choices (burgers, hot dogs, chicken, salads) and provides all their toppings. Now to the fries- you have to try the Smashfries. They are fries with garlic, rosemary, and olive oil and are the crispiest fries I have ever had from any restaurant. The garlic, rosemary, and olive oil work very well together to make a great tasting fry. These fries are so tasty they do not require any salt or ketchup on them. To David H, you cannot compare it to Five Guys and then complain that the meal cost a lot of money. Had he not purchased the shake (which FIve Guys doesn't even offer), it would have been just as much as a Five Guys meal. read more

From what I've heard about this particular location, it's kind of hit-or-miss. The Man and I were lucky that things were going well the night we went in for dinner. This location is in a building in the middle of a parking lot - kind of weird, and makes parking kind of a pain in the butt at times. We happened to go on a night that an event was going on in town but not so many people were parking in that lot. I ordered the New Jersey, and The Man got another burger that I can't remember the name of. We also got an order of Smash fries to share. We'd tried these items before during a Yelp event, so we had high hopes. We fortunately were not disappointed. It might have been because the restaurant was not busy at all. We put our orders in at the counter and took a seat at a nearby table. It took a few minutes for our food to come out, but everything was hot and fresh so we didn't mind. We were fortunate that our burgers and fries were all tasty. The staff was friendly and made sure we had everything we needed. We've received some Smashburger gift cards so I'm not opposed to going back to this location. Unless something truly heinous happens, we'll gladly enjoy our "free" food. read more

It's a chain. You get the same service and food as you get with the rest of the Smashburger chains. What more can you ask for in that. Clean, friendly, food. read more

I have only been here for lunch, but all four times, everything has been completely pleasant! It was busy for some of those times, but everything was handled in a timely and efficient fashion. The food was delivered quickly and at perfect temperature. Multiple staff members checked up at our table to ensure everything was fine, and to take an empty container. Certainly a large step above fast food burger joints. I personally prefer them over Red Robin. Yes, things were salty, but if that's such an issue, they can simply decrease the seasoning. The fries have Delicious seasoning! Love it! The restaurant was constantly being cleaned and tidied by the staff. So much, that you could practically eat off the floor, lol! On those days where I feel the need to eat my day's worth of calories at once, lol, this place never fails to satisfy ;). read more

I love this place , freshly made burgers ! No frozen meat ! A little pricey but definitely worth it. I recommend the original Burger with a side of avocado & bbq sauce. I almost failed to mention the delicious fries Must try ! read more

Smashburger - Take out - Burgers Near Me - New Providence, New Jersey

Came out for a quick lunch with my wife and was thoroughly impressed! Fantastic and attentive service, super clean location and last but no means least - delicious burgers! read more

Smashburger - Burgers Near Me - New Providence, New Jersey

I cannot believe the way I was treated at this location. I walked in 45 MINUTES BEFORE CLOSING.... and I was told "they were closed". The employee then told me that she was joking that they were not closed ( not funny ). Then as I approached the register... I was told that we had to take it to go because we weren't allowed to eat there. The way they went about it was absolutely dehumanizing and cruel. This is the worst customer service I have EVER EVER received. I walked out after being treated trash on the floor. I will never ever ever return to SMASHBURGER!!!!! read more

I don't eat at these types of places often, but when I do, it's nice to see that there are good people working them. A very nice young gentleman by the name of Anthony helped us out today on what is a crazy day since school is on a half day schedule this week. I found the restaurant to be clean and efficient and very helpful. Will definitely keep it in mind for a quick meal in the future. read more

First Time here food taste delicious, short wait time, a little pricey but all worth it :p read more

Smashburger - Burgers Near Me - New Providence, New Jersey

I really enjoy Smashburger, but the employee at the New Providence location today proceeded to pull his mask down, rub his teeth with his finger, then rub his nostril, put his mask back on and then use that hand that had just been in his mouth and nose to handle the food order. No manager was around to talk to about it so we just ended up throwing the food in the trash and liberally applying hand sanitizer. Even in non COVID times, this would be disgusting. read more

The best fast food burger. It's very similar to Five Guys, but they're going for a "gourmet" feel. I like the New Jersey burger--bacon, crumbled blue cheese, sauteed onions, and haystack onions. Fantastic. I usually like variety, but the NJ Burger is good I get it every time. "Smash fries" are great too. Shoestring fries tossed in olive oil and rosemary. Try the fried pickles too. Crispy and salty, with a nice zesty dip. The only way I can see someone being disappointed is if they're expecting a pub-style burger. This is definitely fast-food! It's re-imagined fast food, but it's still fast food. Don't let that deter you, though. Fast food done right is an amazing thing. I guess a small complaint would be that, for fast food, it's a little pricey. A fair complaint. But if a value meal at BK is $7, the increased quality at Smash more than earns thee $9 price tag (for burger/fries/soda). read more

Absolutely splendid. A wise man like myself will order 3 burgers and a mocha coffeeshake. As soon as one enters this haven, the horrors of the outside word melt away... even the traumatic memory of Walgreens Florham Park ceased haunting me for a few sweet moments as I sat and ate here. read more