I asked for a move-in clean on less than three days notice, and on a weekend. Went above and beyond…read moreon short notice to clean, including a great flat rate and very quick service. I would definitely use them again.

Diana and her team are sooooo kind. She got back to me so fast and came the next day. I love her…read moreenergy and you can tell her really cares. The smell in my house is totally gone and all the dust is gone. Will definitely use again. Felt totally comfortable with the ladies

Very happy with Veronica's services. She's very friendly and fast. With my broken Spanish we were…read moreable to communicate fairly well. I needed the common areas cleaned. She brings her own supplies and a helper. I have two little boys so there's toys in the restroom. When I went to check out the house I couldn't help but laugh - see the picture. As of now I think I'll have her return on a monthly basis. My house smells so good!

I was extremely impressed by the service I received from Veronica and her partner. They came and…read morewere punctual. Started the job without hesitation. Thoroughly cleaning my house top to bottom. I'm a very busy person with two jobs and the last thing I want to do is come home to do house work. So in preparation for my planned showing of my home, I decided to hire Veronica. They did a beautiful job. And I can say that I am very pleased with the outcome. I totally recommend her and do plan to use her services in the future for routine visits.

Truss The Process Housekeeping Services was prompt, polite, and incredibly thorough from start to…read morefinish. Lamont and Megan did a fantastic job cleaning and organizing our apartment everything looked spotless and perfectly arranged when they were done. We were so impressed that we called them back the following week to try their rug deep cleaning service. We have pets, so our rug and couch had quite a few stains. Bruce handled the rug cleaning and was able to remove most of the stains, but what really blew us away was how he made our couch look brand new again and it smelled so fresh. We were so happy with their pricing and service we signed up for their monthly membership and now have them coming out for bi-monthly cleaning. It's such a relief knowing our home is in great hands. Highly recommend their team.

I DO NOT RECOMMEND. Arrived late, did not clean mirrors or bathrooms (I had to remind them), did…read morenot mop, took cigarette breaks, and did not bother to clean my den. Importantly, took and posted pictures of my home without my permission. The owner kept changing prices and details. DO NOT USE THIS COMPANY. If I could give zero stars, I would. This company was a complete disappointment from start to finish. They arrived late, took cigarette breaks, and even tried to leave early for a personal event. Instead of working, they complained about "clutter" -- which is exactly what they were hired to deal with. Not one room was fully cleaned. I have 5 bedrooms, and none were finished. An entire den was skipped. Out of 4 bathrooms, only half the work was done. In the master, the dresser tops, mirrors, side tables, and chest were left untouched. One cleaner broke a glass -- she did say "I'm sorry," but the damage still showed how careless the work was overall. On top of that, they posted photos of my home online without my permission, which is a serious invasion of privacy and completely unprofessional. I paid for a full house cleaning and got excuses, sloppy work, broken items, and a bad attitude. Absolutely not worth the money. Avoid this company at all costs.

Awesome service, detailed work, really taking their time to clean thoroughly, satisfied with their…read moreservice! Thank you! Highly recommended

I had a great experience with this company last year. But it seems like now they are just…read moreunreachable. Being a realtor, I have been contacting Herman for 2 different cases for about the last 2 weeks. At first, I thought we would clean right away (so I contacted him to try to book a date), but after the tenant left, we realized that we needed to reschedule because we needed time to redo the carpet and etc. After the estimation of the the completion, I tried to schedule something early next week. Literally every text takes more than an average of 3 days for any response. I really liked this company, so I wanted to try to use them but my patience is not only wearing thin, but now I am so annoyed, I am offended. If they are as busy as they say they are, I think it is wise for them to just send me away than to just ignore me every time I am trying to schedule something. I am going to average the first great experience and my current experience to give them 2 stars. But I do not think this company needs my business at all.

For context, my home is 1200 sq ft with just 2 people and a puppy. My bf and i regularly clean our…read morehouse and we have a robot vacuum running every day. We decided to get our home professionally cleaned in preparation for some holiday visits. I had an appt scheduled for Wed @ 9:30 AM. The day before, I received a text message that my cleaner was coming between 11:30-noon. My cleaner didn't actually arrive until 12:30pm. She stayed for 2.5 hours and I barely notice a difference in the home. I watched her work for the majority of the cleaning, and it was pretty lazy tbh. - The blinds & windows were untouched. - The top of the stove and microwave was cleaned, but she didn't even bother opening the inside of the oven. - I told her the dishes in the dishwasher were already clean and just needed to be put away, but she ended up putting more dirty dishes in and then turned on the dishwasher (again). - She vacuumed the areas, but she didnt lift or move anything. She went AROUND the rugs (3 total), tables (2 total), and couch (1). - The mopping was slightly more lazy. She didnt even bother getting the full open areas. For 2.5 hours? I was expecting better quality... especially if I'm paying for a PROFESIONAL cleaner. The service I received was mediocre at best. I had no time limit so I was expecting all the services on their website to be completed. I was a first time customer and I probably won't be returning.

Laticia from Neat Maids cleaned our stove made it look like new. Will use Neat Maids again in the…read morefuture. showed up in timely manner- good communication-friendly.

Silvia and her team did an amazing job! They even cleaned the toaster oven, I was so surprised and…read morehappy when I walked through the house after they finished. The shower was the cleanest I've ever seen it! They also did not mind my cat being around the house as they cleaned, they even wiped around the dog bowls. I will keep booking with Silvia and her team from here on out, she is very responsive when booking and I appreciate the level of detail. Thank you!

Silvia and her crew did a fantastic job on the deep cleaning of our house!!…read moreFrom the bathrooms, kitchen, dusting the many small items and the shutters!100% satisfied with her great work! I will definitely be booking for monthly cleanings in the future! Thank you!

as if this company couldnt be more scammy, the owner messaged me asking to remove the review then…read morecommented on my review claiming they dont offer the service they quoted me for. Suddenly a painting company is rebranded as a maid service. Attached is the quote for the "service they dont provide"

Excellent cleaning service! Alina and Bonna removed all rubbish and dust quickly and efficiently,…read moreleaving my house sparkling clean. Thanks a lot!

i had a great experience from start to finish... jay called me a few times throughout the service…read moreto ensure everything was going as i had planned as well as ensuring the work was done to my satisfaction. i am a very detail oriented person and i crave the little things to make my experience with anything satisfactory, my technician was very professional, very quiet, i didnt even know she was there half the time! it was great, had no impact on my day at all and i even had to have another company come in while she was here and it was no problem at all... it sounds like alot of common sense for a company to adhere to here but i have been so extremely unpleasantly surprised in the past, but this was not the case. exceeded my expectations and made my home perfect for my family... thank you

DO NOT USE THIS COMPANY FOR UPHOLSTERY CLEANING!…read more If I could give ZERO stars, I would. I hired Kleanup Home & Carpet Cleaning to clean our 3bd condo and clean the upholstery on our Minotti couch. The couch is very expensive and I asked repeatedly to the owner, Justin, who was the one cleaning the upholstery, if he knew how to clean this special linen material, if he had experience cleaning these types of couches and he reassured me that he had and he knew what he was doing. THE CUSHIONS WERE ALMOST RUINED after he "cleaned" them. They were filthier than before because he decided to lay them out in our hallway on the dirty floor while they were wet without wiping down the floor or thinking to lay down something clean. He also tried to clean a water stain on the back of the couch frame and instead MADE THE WATER STAIN BIGGER! When I sent photos telling the owner what had happened, he reassured me that the large water stain created was actually because there was a hidden water stain (ummm, no) his cleaning had revealed?! When that answer did not satisfy me he agreed to refund me the money I spent on the upholstery (just checked my credit card statement and he HAS NOT REFUNDED ME and it's been over 3 weeks now). I took the cushions to a specialist and it cost me an additional $750 to have them cleaned. They weren't even sure they could correct what he had done! It was the worst experience ever. And when I tried reasoning with the owner on the phone about what happened, he began saying "he didn't know what I did all day, but that he works on his hands and knees" insinuating I just sit on my ass at home all day (because I'm a stay at home mom) and how dare I try to file a claim for the good work done!!!! UGH. Worst experience ever. Still waiting for my refund that he agreed to pay me... ****AND he originally messed up the scheduled dates! They were supposed to come on Monday. I waited all day. Finally I called and the owner was so confused. Said he didn't have me booked down or my credit card information (which I gave him the night before). He apologized, said he would give me a discount and then scheduled to come on that Wednesday... I should have known from this sloppiness what kind of operation I was dealing with. RUN!!! Find a better cleaning company to use.