our Tech was Robert, from Sandpiper. He was very competent,…read morecourteous, knowledgeable, and professional our unit covered under the maintenance plan. I would highly recommend Sandpiper!

Outstanding reliable company. Technicians are professional and knowledgeable. Highly recommendread more

I recently had some issues with my air conditioner and called these guys to see about servicing it!…read moreThey were prompt and thorough! I somewhat suspected that the Condenser was shot, due to its age, but wasn't sure! Well, they confirmed it! The service guy referred the sales guy and he was there the next day! They were very knowledgeable and took the time to explain everything to me and we're not pushy! They gave me a favorable quote and ordered the unit! It took a few days to get but when they finally got it, they showed up and took out the old and installed the new! They were very considerate and cleaned up when they were done! I think I got a great deal and am very satisfied!

Service was quick as service location was very close but reason this company was called they were…read morecompany that installed system and it was felt price was somewhat high compare to job recently done on another property where service call was #30.00 less

My Air Conditioning was not working properly, the thermostat kept going off; I called J & J for a…read moreservice; a young man came promptly, he was very courteous and efficient and explained thoroughly what he was going to do and after he finished my system was working perfectly again. I can recommend this company, I will use them again if needed.

We had a thermostat that went out on one of our units on Saturday of Memorial Day weekend. The…read morecompany who installed it whose name starts with an S is the one I called first. I waited a couple hours and got no response from them so I called J&J. They called me back within five minutes and was at my house within two hours. Fixed the problem immediately and got me back up and running. The company that starts with an S called me back 72 hours later on Tuesday morning. I will call J&J from now on. Great first impression. Job well done.

My heat pump is two years old and this is the second time for a repair. My regular technician was…read moreunable to come so I searched for someone local. Brunswick Isles HVAC responded within 10 minutes. It was about 3:30 so I really didn't think they would be able to repair same day. I was pleasantly surprised when Chris arrived and assessed my problem. He explained what was wrong (motor) and called a company to locate a new motor. When he returned he had a new motor in hand. Took him awhile to reassemble my heat pump. Runs great!!! Quick service.. Chris was very professional and I would recommend him to family and friends.

From the owner: We are a local, veteran owned and operated HVAC company specializing in residential repair and…read morereplacement options as well as being well versed in light commercial and new construction projects. We pride ourselves on providing the very best customer experience to our clients. We ensure all pricing is fair and honest, with detailed explanations of all work being proposed because transparency in your home and your comfort matters most to us.

Very professional and knowledgeable a go to guy for any AC or heating service call…read more New units as well. Picks up the phone price was very affordable. I would use this momma pop busy again.

I called this morning. The repair man told me exactly when he would be there and then arrived less…read morethan an hour from my call. He gave a prompt, accurate diagnosis, an exact repair figure, and a speedy repair. I was very happy with the service and set up an annual service plan. I am very happy to do business with this company and I highly recommend them.

Barrett came out twice within 24 hours to fix my drainage complication with my air conditioner …read more very skilled and experienced . All other reviews are 5 stars , but " Karen." thats how Karen's are lol

J Barrett and team are very responsive to my needs and do a great job maintaining my Dual Heat…read morePumps throughout the year. I have also used Jim and his team to purchase outdated heat pumps and it was done in a very timely and professional manner. I highly recommend J Barrett Heating. Bill from Sunset Beach.

Kool Freeze was so great to us. They were recommended by our neighbor. Another company gave us a…read morehigh cost to repair but wanted to replace our system and gave us three quotes, all over $10k. I was sick. David, the owner came and fixed our system. So reasonable on the fix and even more reasonable cost T replace if we had to. David was so nice and explained everything to me. I would call them again and recommend them highly.

Super hot day. Air conditioning broke down. It was a Wednesday 98° and humid. Called my regular…read morecompany Sandpiper heating and air. They came out and said it needed a part and couldn't do until Tuesday (6 days away) had a lot of problems with my York central air system since sandpiper installed it 7 years ago. So I decided, instead of waiting for the part why not just replace this haunted unit with a new one. Sandpiper said they could do that, but again not until Tuesday. No way I wanted to go 6 days in this heat wave without air conditioning. So, after over 20years as a Sandpiper customer I decided to try someone else. I read that Kool Freeze and several 5 star ratings so I gave them a shot. Brand new central air conditioner installed the very next day at an excellent price by very friendly and hard working installers. I see why Kool Freeze has 5 stars and why they are now my Go-to people for any future needs and recommendations. Thank you Dave and staff.

I called at 5:15 and was told "no techs were available until tomorrow morning"? My neighbors…read morerecommended this company amd we've used them in the past. This company must have lost their passion for making money? Or do not have techs that want to work after 5:00? This company is a joke. Office girl was rude to me. When I asked to schedule an appointment for 8:00am following day. I was told a tech couldnt get here until after lunch. My mother has breathing and health issues and cannot be without air. My neighbors have been right about every recommendatio except this one! A Plus is a waist of time too! Maybe these two companies should take the time to read other companies google/reviews? Take a few notes and get your crap togethe? loosing customers and bad reviews you can't hide from! Disappointed and found a real hvac company with very knowledgeable technician. I should have picked up on the company and their lack of concern for after hour emergenc calls. If I could have left no stars I would have. Owner Jeff at least called me back. 4 days and two emails later??? Thumbs down

Phoned today and explained I would like a free estimate for a new breaker installation for our heat…read morepump. I asked if they did free estimates and she could have just answered and said "no". Instead, the girl on the phone said they would have to diagnose the problem and that would entail a service call fee. After explaining that I only needed an estimate, not a service call, she rudely and abruptly said they wouldn't just come out for free so I ended the call. They certainly will not be getting any business from us.

Finally! An HVAC company that's reliable, cost effective, knowledgeable and truly customer service…read moreoriented! So very tired of other companies (2) that provided lip service, inaccurate diagnosis and above market fees! Thank you Piper and for sending "John" to resolve our issue!

Maybe not the cheapest in town but we're looking for dependable service, honest technicians, good…read moreproducts. We think we got all that and more with Sandpiper

Beginning in 2015 with this company. they installed 2 new compressors from Goodman. I agreed to a…read moremaintenance contract with them. Along the way until today, 2026, we have had reliable service from A+. In July 2025 they installed a new air handler and heat pump from Lenox, a good brand, $16,095.00 value. my cost was $12,981.70 after the value preferred customer discount and 14% additional saving discount. Paid in full after installation. Not a great deal for us but A+ had been reliable up to this point. We complained about the loudness of the unit, the inconvenience of even replacing filters, thermostat that came with the unit not working properly, and the extra noise coming from the unit immediately with no solution except they installed the thermostat we previously had. I visited the local office and spoke to some guys in an office about the issues and said I wanted what I paid for. they did not act concerned but agreed that I should expect to get satisfaction for what I paid for. Several techs have visited the home since with no solutions but ideas they would relay to management. A tech came recently to do the maintenance check after a year. No problems found, except for a bad capacitor in the other unit, even though we discussed with him the problems we have complained about and lived with for a year. Finally, a tech, Bradley, came recently after our call. He corrected the filter situation and "ordered the thermostat" that came with the unit and said he would be back in about a week to install. (No sign of him nor any communication since.) He found a blockage in the draining system and corrected it. The noise from the system remains but the annoying knocking sounds have mostly disappeared. (NOT AS LOUD) However, now almost a month later, NO THERMOSTAT, and A+ is calling for us to renew our maintenance contract. It seems ridiculous for them to ask when they aren't doing what is expected already, and we are still experiencing problems with the unit installed in 2025. I cannot recommend this service to anyone at this time. We have no response from management or explanations when we complain. Simply put, all the techs are polite and seem to be knowledgeable and willing to do whatever it takes, but somewhere along the way the communication falls on deaf ears at the management level! LOOOKING TO CHANGE HVAC COMPANIES!!!! FRUSTRATED: STEVE AND VICK.

They did a service on my packaged HVAC unit about 9 months ago when my tenant called with no AC…read more They got there 4 days later although the location was 3 blocks from their location. They included two follow up maintenance calls valued at $75 each. They should have just taken the money off the bill at the time because these visits were worthless. After each of these calls, they made suggestions as to how I could spend more money with them and did not perform any maintenance at all. I contacted them and all they did was to continue sending me boilerplate emails recommending I buy more of their "services". They are unresponsive and they do not do what they say they will do. BTW, I worked for Honeywell for years doing commercial HVAC maintenance and these guys may not be scammers, but they are acting like scammers in my opinion.