Reliable, knowledgeable and experienced. They service my property's in the valley. Thank you! read more

These guys have always been top notch. I have noticed they do there best to get to you as quickly as possible but by doing so I know you can also run into delays on previously scheduled jobs and run late. However I have always felt like they have gotten to me and my family as quickly as possible. I have had them out multiple times to multiple houses and they always stay until the problem has been solved. Recently I had a company come out and tell me I needed a new ac unit and before walking in to a ten thousand dollar expense I got a second opinion from smith hearing and air. Come to find out a line had become disconnected and it went from thousands to a few hundred dollars. Hopefully I won't be needing you for a long time but if I do I will definitely come on back. read more

Disclaimer: I was employed by Smith Heating and Air years ago. I had my feet in the HVAC business for 20 years: I worked for Skelton in Manteca, East Bay Air Conditioning in Concord, O&M Industries in Eureka, independently and for Smith. Smith is owned and operated by the Smith family - Matthew Smith at the helm presently I believe. Here is why I give Smith the highest rating: When I was employed by Smith I can honestly say that their true aim was to do a good job from the onset of any job they approached. By "good job" I mean: honest, reasonable amount of time, repair done right. An example: I am new to Smith, learning the ropes, how they do things and tagging along with a seasoned Smith employee (this is service, repair work). We get called to a job, residential, AC is down. We determine the unit is low on freon. We locate a leak at the back of the evaporator coil. This was an old system. Let me stop here and explain something.... This is where many shops would try their best to sell the home owner a new system for thousands of dollars. They would tell the home owner their system was crap and not worth repairing. Yada yada. Not Smith. We emptied the existing freon, removed the evaporator coil, pressurized it to get a clear knowledge of leak location, repaired leak, reinstalled evaporator coil, installed drier for contaminants, vacuumed system, added freon. 2.5 hours was the time taken and charged. This is just one example of numerous in service. In preventative maintenance: Trust me, many companies do little more than just "change filters". Not Smith. We were instructed and trained to clean both evaporator and condenser coils, check and change belts as needed, check and change contactors as needed, oil motors and much much more. I felt compelled to give Smith this high rating because I saw first hand how their approach to the job and the customer is totally on the up and up. I have no vested interest, nor am I friends with Smith - though Matt is a nice guy. Just calling it as I see it as they are an asset to the community. read more

I have used Smith Heating and Air to service our heat/aircon units for years and they have always been very efficient. However, last week they went above and beyond. On Wednesday one of our units stopped working and half the house had no heat. They came out that day to repair it and we determined that the whole unit needed to be replaced. They squeezed us into their schedule and had the new unit installed on the roof (with a gigantic crane) and up and running Friday morning. Great service! I would recommend them to anyone needing reliable, professional heating/aircon installation and service. read more

From the moment i called everyone was friendly and professional. Unfortunately my quote to install central air in a 850ft square home was $8500-13000 dollars more than all bids i received. I wish Henry, just told me that my house is small of job or they are too busy. Thru Costco was 12600 for a lennox with honeybee. Smith was 22345 for a bryant hvac. Im big on supporting local business found a great small company for about 13000 less, plus they are locally own and got a bryant 16 seer hvac unit read more

Crappy service. Thought this company was a great company. I used them for years. the service was Good until Recently, it went down Hill. The owner Matthew Contradicts hisself And refuses to listen to his customer. After spending over 1K with them he goes to tell me After his technician came to inspect my heater unit that they previously fixed but did not fix the problem. ( his tech with no tools in his hand or not even a screw driver). He goes into the attic talking on his cell phone the whole time. Comes down to tell me that he wants to re-direct airflow in my house. Then he goes to tell me that they don't use equipment they take pictures and the model number of my heater is old and I should either have it replaced or put these new air ducks for better air flow to redirect the airflow to help my system. I've been waiting for a quote that he was going to send but never did. So I got a second opinion, Because my house has been freezing since last week. The new company replaces my thermostat and it's working fine. . read more

We LOVE Smith Heating and AC! Every person that we were in contact with was polite and pleasant. They were quick to come help us fix our AC even during the hottest/busiest week of the summer. Ken came to our house and he worked quickly, knew what he was doing, and knew how to explain everything in a way that I would understand. I had the privilege of speaking to Mr Smith and he is a VERY nice man. We will definitely use their company in the future! read more

As we continue to work with Smith Heating & Air we see superior quality and excellent communication and professionalism. Very happy with our decision to work with Smith time and time again. read more

If you need repairs.. run, just run. I called them on a Thursday as my refrigerator was acting up, and before it died, I wanted them to look at it. They said they would be out Friday before 11 am. Around 11 I called, and it was now before 4 pm, by 4 pm they still did not show up, and it was now Monday by 11 am. I explained I was worried my unit would die, however they still insisted on coming Monday. By Monday, unit was down, fortunately I removed most things from the unit so only lost a bit of supplies. Monday they finally showed up around 3 pm, and decided it was a switch that was faulty, unfortunately they just used said part which is normally stocked on the truck, so I had to wait while they went shopping, during which time I was still being billed in 15 min increments. They finally replaced the switch, and next day, unit was dead again, lost all of my supplies Called them, and they agreed to come out and look at it. Wednesday they finally showed up, and found the new switch they installed was faulty so the replacement would be at "no cost to me" Which should have been obvious, but even after mentioning the loss of product they made no move towards reimbursing me for their faulty work. Later they still sent me a bill for the second repair. They cleared that up, only to send me a bill again a month later, which was cleared up, to be sent a month later. To this day, my refrigerator runs continuously as the replaced switch is still faulty. They blame my unit, saying it is just old, however it worked prior to them, so someone was able to fix it. They are slow to service, quick to bill, they billed me not in 15 mins of the total time, but 15 mins on both sides of showing up and leaving, adding in almost 45 extra "travel" time to drive down the street in Stockton, plus the time for them to find the part. All in all I would avoid this company. read more

This company is GREAT!!!!! a true jewel in the Stockton community. I highly recommend them. Very thorough, honest and trustworthy!!!!!!