a while back I brought in my f150 to fix 2 snapped bolts on my rear differential. they charged me 1…read morehour per bolt and demanded the diff plate be replaced. at the time I just needed my truck as it's part of my income, so I didn't think much of it. they broke another bolt in the process of removing the plate and then charged me for that one too. but that's not the problem I have. my old diff plate was totally undamaged. those bolts don't thread into the plate either, so one's the unbroken bolts were removed, the plate could be removed and then the old bolts drilled out or welded out. th one fix cost me nearly $900 and about $300 of it was for the new diff plate. they didn't put any protective coating on the new plate either so now it's rusting and the rtv seal was haphazardly placed and squeezed out around the entire differential. there's nothing professional about the work that was done and I can honestly say that I will never go back. honest mechanics are hard to come by. after my experiences, maybe it's time for me to open a shop. I'd be slow, but I wouldn't lie to my customers and my ability to apply rtv would easily be superior.

I don't recommend doing business with Keven Kerns at Kerns Auto in Chelsea. My bother-in-law…read morepurchased a used car 5 days before he had serious stoke, he's still in the hospital, so we called Keven and he said yes he would buy back the car and when my nephew brought the car back, Keven wanted to buy the car back for $1500 less then the $5000 price tag on his invoice. Really?? making money on a stroke victim. Great business practices. So if anyone needs a used car we will be happy to sell it. Headed for Market Place - I was not going to let him rob the family of $1500.

First Class Towing & Recovery is a total Rip-Off Joint. I was toinked for over $785, and my car…read morebumper is damaged. English is not their first language, and I don't even think they are legal to work.

I was stranded with 3 of my kids on a Sunday at 7pm. They arrived quickly and were so helpful. They…read moretook great care of the car and also helped me and my kids get home safely. 100% recommend

Disappointed that I was charged to come out , but unable to provide adequate service , called a…read moresecond time same company that finished the job. Was charged again. Rate 3 then 5

Stadium Towing deserves zero stars! They intimidate and prey on students and charge outrageous…read moreamounts. Avoid them if possible. If you are a woman and have to pick up a towed car, don't go alone. 0 stars for Services 0 stars for Quality 0 stars for Value

I needed a jump at my house and decided to support local. Guy showed up in his personal truck with…read morea portable battery jumper over 5 hours later. Took less than 10 minutes. Charged $150 plus a 10%!!! service charge for having to use a credit card (that's an additional 7% profit to them). He didn't even disclose the amount of the credit card surcharge to me. I needed another charge (defective new battery) a few months later and decided to call a place in Brighton. Only charged $30, no credit card surcharge, showed up in less than an hour and extremely polite. No doubt taken for a girly fool by TAC. Choose somewhere ethical.

Outstanding service. Quick response and very good at what they do...when I call AAA I always make…read moresure it's tac towing that's coming to get me!!! And you should do the same

I found this service by doing a Yelp search…read more I was stranded on a Saturday. My call was answered immediately and the dispatcher sent someone to meet me. I had no idea what was wrong with my car. I explained the issue to the tow driver, who arrived in about an hour's time. He didn't offer any solutions or suggestions, but I was still grateful for his professionalism and timeliness. He also allowed me to ride with him to my home - which was supremely valuable. Perhaps the tow company merely tows and doesn't offer suggestions. Turns out that all I needed was a battery.

Despite my warnings, the operator dragged the front fascia of my Saturn Sky on the driveway. Then…read morehis truck leaked hydraulic oil on my driveway.

I would give Mark's Auto service TEN stars if I could. You know those days where everything seems…read moreto not be going your way? And then you get a flat tire on top of it?!? Ugh, put me back to bed and let me start again tomorrow.. Well imagine THAT scenario and then you come across this place. And they are SO generous and HONEST! (Ladies, we know how hard it is). It can really turn your whole day around! Garet, thank you for helping turn my day around! Heck! My week! There needs to be more people like you in the world! I took a card and I'm sending it to everyone I know! Tell your sister to be ready to schedule a bunch of appointments! (Mike who was working the front told me she usually tends to the books, if I'm not mistaken). If you're looking for a fair, kind, honest auto shop, Mark's Auto Service is the only place!

Top notch customer service, fair pricing, and they even offer [local] porter service. You won't…read morefind that too often in large cities! They may not have a fancy office or waiting area, but seriously - who cares!! It's the delivery on the service that matters, and THEY DELIVER!!

City of Ann Arbor called them to move a car due to a minor accident. Not helpful at all and went…read moreto get belongings from the insurance lot and they were gone - stolen - by someone in the Triangle lot. Would never call this towing company for anything at all.

This company was dispatched via AAA roadside assistance to tow my car to a nearby shop. It was 9…read moredegrees and post-snow storm. They arrived 11 minutes after I ended my call with AAA. The driver was polite, courteous and efficient: total time spent from call time to dropping my car off at the shop was 35 minutes. I've waited hours for tow trucks in better weather, so I was pleased that this experience was seamless.

I had them put new rear end gears in my car (Mustang)and they started to make noise after I did a…read moretrack day. I took it back to them to fix. They said it was the fluid that I supplied (Royal Purple) that caused the problem. They said they were to busy to fix the car it would be a couple of weeks. They called me to pick the car up and told me to bring it back when they weren't so busy after it sat in there shop for about a week and a half.. I decided to take to another shop. They told me that the gears were not setup right and was not the fluid. I called Haas and told them what the other shop said and tried to get some of the my money back, Just the labor of $ 450.00 (I did supply the parts (Ford racing). He told me there is nothing I can do for you. So this whole thing cost me over 2k. They don't back there work.

These guys have been around forever, and always a great reputation. They recently took care of my…read more2012 Silverado, which is highly overworked pulling a trailer for my plaster business. They took care of the front axel, transmission, lines, and gave it an oil change. The bill was less than I expected, and when I overpaid them due to $100 bills that stuck together they called me to pick up a re-fund. That's total honesty!