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Even though they've never quite been my favorite ice cream shop, I've always been a huge fan of Smitten. In part because they make (used to make...) one of my favorite flavors ever (Lemon Shortbread Cookie), but also because they were my first exposure to ice cream made with liquid nitrogen, which freezes ice cream almost instantly and creates a creamier/smoother texture. Watching the water vapor pour out of the bowl as they make each batch is also a pretty cool sight, but, more importantly than anything else, their ice cream is just pretty darn tasty! Compared to their locations in the Marina, Hayes Valley, and Rockridge that I've been to (all of which have since closed, sadly), this Smitten has way more personality...and a lot more seating. Between the tables and seats inside and their parklet outside, there's a good amount of space for folks to sit and enjoy their scoops. As for the menu, most of the items will consistently appear, including their signature offerings, like their Brookies 'n Cream and Cookie Dough with Pretzels and Chocolate Chips. However, they'll also have seasonal flavors and occasionally tweak some of their creations (for example, they usually offer a sundae, but the ingredients/toppings will change). -- COOKIE DOUGH W/ PRETZELS & CHOCOLATE CHIPS While this was may have been my third time having this, this one wasn't the charm. I don't know if this particular batch was just off, but this less sweet and salty and more sweet than salty. What's more, my scoop didn't seem to have a lot of cookie dough in it either. -- PINEAPPLE CREAM Not as good as my favorite flavor here, but this wasn't far behind! For me, the pineapple part of this was perfect - a little acidic and sweet, but not overly so. What's more, the ice cream had a nice creaminess to it that balanced out the pineapple really well. Delicious! Considering how several of their imitators have come and gone, as well as how Smitten is now down to just two locations in the Bay Area (the other is at Santana Row in San Jose), part of me worries whether it's just a matter of time before this one closes as well. I know there are a ton of great ice cream joints in SF and that liquid nitrogen could be considered a bit of a fad, but I genuinely think Smitten is a pretty solid spot for a scoop. Should that day ever come, though, I get a chance to enjoy their Lemon Shortbread Cookie one last time!
Pre airport ice cream with sky. Tried to go to garden creamery but the line was SOOOO long so tried this place instead. I've never had straight black sesame ice cream but for some reason I didn't expect it to be so sesame-y. It was good but not really for me. I will say it was very creamy so as I ate, the sesame taste subsided a little lol. For this reason (very creamy ice cream) I give it a 3.7. I wish they had more flavors to choose from
While visiting the city of San Francisco and taking a leisurely walk came across Smitten Ice Cream. Walking in I noticed the rainbows and loved the touch that they added to the shop. There were other little hidden treasures, too, like the radio flyer wagon added to the countertop. employees were welcoming and friendly and greeted you as you walked into the ice cream shop. Ambience was casual and laid-back. Looked over the menu and decided to get a waffle cone with a scoop of cookies and cream ice cream. It was pretty cool to see how they made their ice creams on the spot and their whirly twirly little machine. The ice cream was very good in flavor and had a creamy texture. I can see myself coming back just to have the ice cream, also to try other flavors on their menu.
Absolutely delicious. Fresh, creamy and unique flavors. The non-dairy popsicle was good but expensive. Restaurant clean and line moved fast.
As a fan of all things related to food science, liquid nitrogen ice cream is right up my alley. While I've tried liquid nitrogen ice cream before, this was my first time trying it at Smitten. Each scoop is made to order, and there were only five or six flavors to choose from on the day I visited. After consulting with the cashier, I decided to order the most popular flavor, Brookies 'N Cream. After I placed my order, I watched the magic unfold before my eyes as my scoop was formulated in a cloud of vapor. After we all received our ice cream, my friends and I enjoyed it in the cute parklet outside the shop. The ice cream was rich and super smooth, although the flavors were more subtle than I was expecting - the cookie and brownie bits were more like crumbs than batter. I enjoyed the experience, though, and would be interested in coming back to try other flavors in Smitten's rotation.
Yum!! this ice cream is so creamy and tasty. I really enjoyed the fresh strawberry in the waffle cone. If you haven't tried, you must!!
We did an ice cream/gelato crawl today and sadly Smitten was easily our least favorite of the day. The space is strongly sugar scented which is always a negative to me, though it's not as bad as Salt and Straw. This location also just didn't boast that many flavors (5 or so), so there wasn't much to choose from. We ending up choosing the coffee flavor and the service for the almost empty building was incredibly slow, although it was friendly. The taste of the massive scoop was like smelling coffee grounds. I found it rather unpleasant, and it was easily twice the size it should have been. All in all, while I liked their abundant seating and their location, I much preferred the ice cream of Garden Creamery down the way, as the visuals of the liquid nitrogen mixers were honestly the best part of visiting Smitten Ice Cream.
Tried this spot for the first time and was greeted by super friendly staff! The flavor selection isn't huge, and since everything's made fresh to order, sampling can be a bit tricky--but watching them make the ice cream with liquid nitrogen was really fun. I loved seeing the machine in action! I got the Brookie & Cream and Cookie Dough with pretzels and chocolate chips--both were delicious! Two scoops came out to $9, and adding a waffle bowl was another $2, which felt a little steep. Overall, it was a cool experience, but probably not a must-visit for me when I'm in the area.
Dropped by on a weekend. The place was fairly empty although a steady stream of people coming in and out. Interesting concept as they spin the ice cream in front of you with liquid nitrogen. Service was prompt. They only have a handful of flavor combos (maybe 6 when we came) so if you like a lot of choice this is not the place for you. I liked the amount of mix ins the salted pretzel cookie dough but in general all of their flavors had a lot going on + came with mix ins. Nice stop for ice cream but nothing stood out to me.
On a weekday evening before closing, Smitten Ice Cream was filled with lovers of ice cream walking in and out. Most people got their ice cream to go, but my friend and I enjoyed our ice creams on their warm seats that are advertising another business. We shared one ice cream cup, which included both cookie dough with pretzels & chocolate chip, and chocolate ganache. Both ice cream flavors were quite creamy and smooth, with the cookie dough ice cream having a good texture with its mixture of pretzels and chocolate chip. This is one of the smoothest ice creams I've had in the area, and the taste is quite rich too! The ice cream shop itself has a fun and bright red theme and invites customers to come in and have a fun time there.
I don't think they have more than 6-7 flavors on their menu each time I visit. So I don't come often as I don't find their flavors interesting. But then occasionally they will make a flavor that is and it's often made really well. On my recent visit I tried the pineapple cream and brown sugar cardamom. Not a big fan of brown sugar but I am of cardamom. Both flavors were really nice. Good amount of sweetness and the perfect consistency. Very creamy. You can see them make it with dry ice and I never have to wait more than a few minutes. It's quick when there is not a long line and the staffs have always been so nice.
Nice ice cream and open late at night! If there's a long line at garden creamery come here instead!
Very tasty and savory ice cream flavors! We got the Brookies and cream ice cream combo with a warm Belgian waffle and hot chocolate. Great combination if you'd like dessert on a cold evening. Service was very kind and the ambiance felt like a retro vibe diner. Fantastic place to end the night!
While walking around San Francisco I was craving ice cream. I spotted smitten and decided to try it. Once inside I knew right away we were in for a treat. They have liquid nitrogen dispensers hooked up to their mixers, which will guarantee one of the smoothest ice cream you will ever try! I went for the seasonal sweet summer corn flavor on top of a Franco fruit/lemonade waffle. The ice cream was velvety smooth and silt in texture. The corn flavor was fantastic and 100% natural. You can tell a lot of work goes into making the corn milk and ice cream base from high quality ingredients. Only reason I'm not giving Smitten 5 stars is the waffle. $4.00 for a tiny quarter of a waffle is a bit steep and the flavor didn't really come through The batter had a slight taste of frozen lemonade and I know dragon fruit had a subtle taste that is hard to perceive even more when frozen, whoever I was expecting at least some texture from the seeds I the waffle and I was disappointed. Also some fresh sweet corn kernels or popcorn would have been a nice addition to the smooth ice cream to add some texture. Service was fast, but ambience was not too inviting. Seating is limited and a bit crowded inside. The benches were not clean and had to wipe them down with a napkin before sitting down. There was trash on the counter as no trash can was visible to throw away cups and napkins. If you want a quick stop to get some ice cream to enjoy as you walk around definitely stop by Smitten! read more
I'm always smitten with the creamy flavorful modern ice cream made with liquid nitrogen! First time visiting their mission location and it was the perfect post-dinner sweet treat before watching Spiderman at the Alamo. Brookies and Cream on a waffle cone was my pick that day and I also enjoyed the Cookie Dough pretzels flavor. My cousin got the sweet corn and it was very yummy and jived with summer. Not too crowded but enough space to chill in small groups standing or on the limited tables. Brownie points for all the products being compostable and for friendly staff! read more
6 months ago
10 days ago
Even though they've never quite been my favorite ice cream shop, I've always been a huge fan of Smitten. In part because they make (used to make...) one of my favorite flavors ever (Lemon Shortbread Cookie), but also because they were my first exposure to ice cream made with liquid nitrogen, which freezes ice cream almost instantly and creates a creamier/smoother texture. Watching the water vapor pour out of the bowl as they make each batch is also a pretty cool sight, but, more importantly than anything else, their ice cream is just pretty darn tasty! Compared to their locations in the Marina, Hayes Valley, and Rockridge that I've been to (all of which have since closed, sadly), this Smitten has way more personality...and a lot more seating. Between the tables and seats inside and their parklet outside, there's a good amount of space for folks to sit and enjoy their scoops. As for the menu, most of the items will consistently appear, including their signature offerings, like their Brookies 'n Cream and Cookie Dough with Pretzels and Chocolate Chips. However, they'll also have seasonal flavors and occasionally tweak some of their creations (for example, they usually offer a sundae, but the ingredients/toppings will change). -- COOKIE DOUGH W/ PRETZELS & CHOCOLATE CHIPS While this was may have been my third time having this, this one wasn't the charm. I don't know if this particular batch was just off, but this less sweet and salty and more sweet than salty. What's more, my scoop didn't seem to have a lot of cookie dough in it either. -- PINEAPPLE CREAM Not as good as my favorite flavor here, but this wasn't far behind! For me, the pineapple part of this was perfect - a little acidic and sweet, but not overly so. What's more, the ice cream had a nice creaminess to it that balanced out the pineapple really well. Delicious! Considering how several of their imitators have come and gone, as well as how Smitten is now down to just two locations in the Bay Area (the other is at Santana Row in San Jose), part of me worries whether it's just a matter of time before this one closes as well. I know there are a ton of great ice cream joints in SF and that liquid nitrogen could be considered a bit of a fad, but I genuinely think Smitten is a pretty solid spot for a scoop. Should that day ever come, though, I get a chance to enjoy their Lemon Shortbread Cookie one last time! read more
Pre airport ice cream with sky. Tried to go to garden creamery but the line was SOOOO long so tried this place instead. I've never had straight black sesame ice cream but for some reason I didn't expect it to be so sesame-y. It was good but not really for me. I will say it was very creamy so as I ate, the sesame taste subsided a little lol. For this reason (very creamy ice cream) I give it a 3.7. I wish they had more flavors to choose from read more
9 months ago
While visiting the city of San Francisco and taking a leisurely walk came across Smitten Ice Cream. Walking in I noticed the rainbows and loved the touch that they added to the shop. There were other little hidden treasures, too, like the radio flyer wagon added to the countertop. employees were welcoming and friendly and greeted you as you walked into the ice cream shop. Ambience was casual and laid-back. Looked over the menu and decided to get a waffle cone with a scoop of cookies and cream ice cream. It was pretty cool to see how they made their ice creams on the spot and their whirly twirly little machine. The ice cream was very good in flavor and had a creamy texture. I can see myself coming back just to have the ice cream, also to try other flavors on their menu. read more
4 months ago
Absolutely delicious. Fresh, creamy and unique flavors. The non-dairy popsicle was good but expensive. Restaurant clean and line moved fast. read more
As a fan of all things related to food science, liquid nitrogen ice cream is right up my alley. While I've tried liquid nitrogen ice cream before, this was my first time trying it at Smitten. Each scoop is made to order, and there were only five or six flavors to choose from on the day I visited. After consulting with the cashier, I decided to order the most popular flavor, Brookies 'N Cream. After I placed my order, I watched the magic unfold before my eyes as my scoop was formulated in a cloud of vapor. After we all received our ice cream, my friends and I enjoyed it in the cute parklet outside the shop. The ice cream was rich and super smooth, although the flavors were more subtle than I was expecting - the cookie and brownie bits were more like crumbs than batter. I enjoyed the experience, though, and would be interested in coming back to try other flavors in Smitten's rotation. read more
We did an ice cream/gelato crawl today and sadly Smitten was easily our least favorite of the day. The space is strongly sugar scented which is always a negative to me, though it's not as bad as Salt and Straw. This location also just didn't boast that many flavors (5 or so), so there wasn't much to choose from. We ending up choosing the coffee flavor and the service for the almost empty building was incredibly slow, although it was friendly. The taste of the massive scoop was like smelling coffee grounds. I found it rather unpleasant, and it was easily twice the size it should have been. All in all, while I liked their abundant seating and their location, I much preferred the ice cream of Garden Creamery down the way, as the visuals of the liquid nitrogen mixers were honestly the best part of visiting Smitten Ice Cream. read more
Tried this spot for the first time and was greeted by super friendly staff! The flavor selection isn't huge, and since everything's made fresh to order, sampling can be a bit tricky--but watching them make the ice cream with liquid nitrogen was really fun. I loved seeing the machine in action! I got the Brookie & Cream and Cookie Dough with pretzels and chocolate chips--both were delicious! Two scoops came out to $9, and adding a waffle bowl was another $2, which felt a little steep. Overall, it was a cool experience, but probably not a must-visit for me when I'm in the area. read more
9 months ago
Dropped by on a weekend. The place was fairly empty although a steady stream of people coming in and out. Interesting concept as they spin the ice cream in front of you with liquid nitrogen. Service was prompt. They only have a handful of flavor combos (maybe 6 when we came) so if you like a lot of choice this is not the place for you. I liked the amount of mix ins the salted pretzel cookie dough but in general all of their flavors had a lot going on + came with mix ins. Nice stop for ice cream but nothing stood out to me. read more
On a weekday evening before closing, Smitten Ice Cream was filled with lovers of ice cream walking in and out. Most people got their ice cream to go, but my friend and I enjoyed our ice creams on their warm seats that are advertising another business. We shared one ice cream cup, which included both cookie dough with pretzels & chocolate chip, and chocolate ganache. Both ice cream flavors were quite creamy and smooth, with the cookie dough ice cream having a good texture with its mixture of pretzels and chocolate chip. This is one of the smoothest ice creams I've had in the area, and the taste is quite rich too! The ice cream shop itself has a fun and bright red theme and invites customers to come in and have a fun time there. read more
1 year ago
I don't think they have more than 6-7 flavors on their menu each time I visit. So I don't come often as I don't find their flavors interesting. But then occasionally they will make a flavor that is and it's often made really well. On my recent visit I tried the pineapple cream and brown sugar cardamom. Not a big fan of brown sugar but I am of cardamom. Both flavors were really nice. Good amount of sweetness and the perfect consistency. Very creamy. You can see them make it with dry ice and I never have to wait more than a few minutes. It's quick when there is not a long line and the staffs have always been so nice. read more
5 months ago
Nice ice cream and open late at night! If there's a long line at garden creamery come here instead! read more
Very tasty and savory ice cream flavors! We got the Brookies and cream ice cream combo with a warm Belgian waffle and hot chocolate. Great combination if you'd like dessert on a cold evening. Service was very kind and the ambiance felt like a retro vibe diner. Fantastic place to end the night! read more
6 months ago
Was walking around the area after dinner and saw this ice cream spot. First time here. Didn't realize it was made in small batches with liquid nitrogen. The ice cream was so creamy!!! My friend got the brookie and cream and I got the cookie dough with pretzels and chocolate chips. It sounded like a really dessert but it wasn't too sweet at all. read more
8 months ago
Stopped in for a quick treat. The customer service was amazing! The female cashier was really kind and accommodating! The Coffee with Cream and Sugar ice cream tasted great too it was creamy and perfectly balanced. Can't wait to stop by again when I'm in the area. read more
We stopped into Smitten Ice Cream on a hot Sunday afternoon and found it moderately busy. The interior had kind of an industrial vibe with some indoor seating (mostly high-top). My grandma and I both got kid size cups - I chose Blackberriezzz and she went for Tropical Mango. Service was quick and efficient, and we snagged a table to eat at. Honestly, I think liquid nitrogen ice cream just isn't for me. The extra smooth texture didn't do much for me and I found the blackberry flavor very faint. It was still refreshing and I liked that the ice cream wasn't too sweet, but I'm not in a rush to return to Smitten. read more
Stopped by for a quick treat... super yummy! Got the flight with the earl grey, vanilla, pumpkin spice, and cookie dough. I found the pumpkin spice slightly too sweet for me, but would definitely give it a try if you're a fan of pumpkin spice! As a tea lover, I really enjoyed the earl grey with chocolate chips. It had a great strong tea flavor. I also really enjoyed the cookie dough-- the pretzels added a great texture and salt! Overall, all of the ice creams were rich & smooth... so delicious! They have both inside and outdoor seating. read more
Yum yum yum! I came on a Saturday afternoon and there was no wait. I had never been here before so I didn't know what to expect. It's really cool on the inside with all of the machinery and decor. The music is fun too. I tried the roasted banana ice cream in a cone. It was absolutely delicious and probably one of the best scoops of ice cream I have ever had. The flavor was decadent and the texture was the perfect creaminess and firmness. The cone was good too and tasted kind of like a cookie. read more
8 months ago
One of my favorite ice cream spots in the city! I love that the flavors are always changing, so there's constantly something new to try. The ice cream tastes amazing no matter which flavor I get. I also really appreciate that you can ask for samples, especially if you're like me and can never decide on just one! I also love sitting down and enjoying my ice cream there since there are usually spots available to sit. read more
Smitten is known for their liquid nitrogen ice cream which is always a nice treat! We stopped by this Valencia location on our way to Dolores Park and grabbed 2 scoops to share. I always love the Blood Orange Pomegranate and the Chocolate Ganache is great as well made with 61% dark chocolate so it's not too sweet! read more
I came on a Monday afternoon. There was a small line but I was served my ice cream quickly after ordering. I got the brown butter ice cream with cookie dough and pretzel. It was so legit. I also got a pint of the salted caramel because I was one cider in and Decided it was a good idea. I haven't tried it yet but i'm looking forward to it. I got a waffle cone. $6 single scoop. $2 waffle cone. Bigger servings at Mitchell's for slightly less. still delicious! read more
Ice cream you scream, we all scream for ice cream!! Ambiance & service is phenomenal. And of course!! Duh the product itself was so yummy. * I got: - vegan fudge pop: made out of coconut and some other goodies and it was sooo good. I'm a biter when it comes to ice cream and this was the perfect pop to chomp! I'm running back soon!! read more
Business owner information
Robyn F.
Awwww... Thank You so much Kelly! So glad you enjoyed it! We hope to…
2 years ago
The ice cream is churned by a machine after scoops are ordered which is very interesting. I got Cookie Dough w/ Pretzels & Chocolate Chips. Tasty flavor with sweet cream base and complimentary salted cookie dough and pretzels. It's super creamy, however I think because of the churning it makes the scoop melt faster It seems when there is a line there are no samples available. The interior has some seating but it's fairly crowded for a Friday night read more
2 years ago
Smitten Ice Cream is located in San Francisco's Mission District and born from a desire to provide ice cream afficionados with fresh made-to-order ice cream. This mission then led to the construction of the patented Brrr machine, which utilizes liquid nitrogen to create smooth, rich, and delicious ice cream in 90 second flat (spoiler alert: that means you never have to wait long for your sweet treat). The storefront is on the modest side; however, it does boast both indoor and outdoor seating if you wanted to enjoy your ice cream in the area. Their flavors rotate seasonally, which means there's always going to be something new for you to try! We arrived at Smitten Ice Cream on Thursday evening looking for a post-dinner treat. There's wasn't a line at this hour, so we were able to walk up and place our orders easily without much wait. After a few moments of deliberation, we decided to get small scoops of both the brookies 'n cream and cookie dough with pretzels and chocolate chip flavors (the later of two in a waffle bowl). True to their promise, the ice cream was freshly prepared and ready in almost no-time. Both flavors were creamy, smooth, and absolutely delicious. The brookies 'n cream provided a smooth yet subtle chocolate flavor thanks to the brownies and cookies folded into the ice cream base. On the other hand, the cookie dough with pretzels and chocolate chips featured a malted brown sugar base with the aforementioned delicious mix-ins. If you're an ice cream fiend looking for some scrumptious made-to-order ice cream, then you should definitely add Smitten Ice Cream to your rotation! read more
Business owner information
Robyn F.
WOW, what a review! Thank you so much, Susanna! We're so grateful for…
2 years ago
If you know me, you know I love ice cream. My favorite dessert on earth! So, as for someone who's an avid fan of ice cream, this actually passed my palette! Great ice cream (flavor, texture, amount) The staff were awesome! Very accomodating and happy. The vibe of the restaurant is phenomenal! Highly recommended! read more
3 months ago
1 year ago
$12 for some hot chocolate and warm pumpkin spice Belgian waffle . I like how the drink wasn't excessively sweet. The cold whip cream at the top makes it so good. read more
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904 Valencia St
San Francisco, CA 94110
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(415) 636-9852
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