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    Mitchells Ice Cream

    4.6 (5k reviews)
    Closed 11:30 am - 11:00 pm

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    Terrence S.

    Lots of hype, and worth the try. I appreciate the many different flavors that are available, including classics as well as more creative and unique options. It's good that they allow samples. I had the espresso toffee crunch and I like the strong coffee flavor and the crunch gives it a good contrast in texture. I do wish the scoop was a little bigger, but otherwise I wouldn't mind coming again in the future when I'm in the area.

    Mona M.

    Honestly it's a staple in the city. The ice cream is delicious and the portion sizes are good are decent, I feel like they could give a bit more being that it is a bit pricey. However, the customer service is great & it's a cute place for tourists to come in & take pics.

    Halo Halo
    Vivian H.

    Sunny Sunday afternoon, waited 30 mins to order, there were 14 #s ahead of me. Could have ordered online for pickup but I thought grabbing a number would be faster - I was wrong. Staff are super friendly and helpful once your number is called though! Have always enjoyed their ice creams but had gelato yesterday so wanted something different. Tried the halo halo dessert cup this time and whew it was a treat. It's gotta be at least 20 oz. and topped with ube ice cream. Glad I tried it - I love Taiwanese shaved ice - but this was too sweet for me, especially the jellies. I'd try it again if I could customize the toppings. The ice is pretty chunky too. My husband liked it a lot more though and could finish the whole thing himself if allowed. My favorite ice creams flavors here are hojicha grasshopper pie, Thai tea. Their coconuts, durian and lychee are also very good and true to their name - lychee is pretty sweet though. Don't think you can go wrong, plus they let you sample. Next time I think I'll try a banana split - when's the last time you've had one of those?!

    Thai tea milk shake
    Billy T.

    A San Francisco staple for ice cream wooo! (Near as delicious as Marco Polo's Gelato hehe) Mitchell's has a notoriously long wait time with regulars exclaiming that wait times are nearly 30-1hr, so freezing outside is worth the wait (or... just wait in your cars, huddle up with your ice cream date, etc) I wasn't expecting a bunch of unique flavors and even HALO HALO?! (Filipino shaved ice) will have to come here again on a slower day.... My only qualm is that everyone WILL try all the flavors, you'll be served in bodega style fashion with numbers called out when you get a paper number, so please don't wait outside. There's no line!!! It'll go by relatively fast when people give up on the wait, so patience is key here :) This time around I got.... Thai tea milk shake I kid you not, bang for your buck for $9 you get nearly 4 scooops of ice cream packed into something that'll bring the boys to the yard (one scoop of ice cream here is $6) delicious creamy, tea based goodness that makes me want to come here again for this, did take a while to make though. Expect a 5 minute wait ontop of waiting for your number

    Menu Outside
    Tanya T.

    First time here. Delicious ice cream, many options to choose from. I chose from the vegan list and that coconut and coffee flavors served as a delicious pairing with the rootbeer to make my float. I picked up a bag of Italian hazelnut biscuits that were deliciously creamy and filled with hazelnut at every bite. Service was good based on the lines. Can't wait to visit again!

    Menu 1/2026
    Joey W.

    Came on a Friday night and it was pretty crowded but it moved quickly. The ice cream is creamy and they have a lot of flavors. Ube - you know they don't use food coloring when the color is more subtle which I appreciated. Tropical4 - love the mix of fruit flavors and it balanced each other well.

    chocolate chocolate dipped waffle cone
    Sho R.

    I stopped by on a Sunday evening. I had to pull the token and wait for 30 minutes to get to the counter. They had so many excellent flavors. I wanted to try all. I finally took 3 2 scoop ice creams and a cone. Ice cream was creamy and flavorful. Mango, ube and Thai tea were my favorite flavors. Coconut pineapple, Halo halo and spumoni were my other flavors. Chocolate dipped waffle cone with chocolate ice cream was excellent as well.

    Strawberries N' Cream
    Bubu N.

    On a Friday night, my ticket number was 35 and they had just called number 15. When they finally called my number the machine was at 58. This place has a constant traffic for a reason. I probably waited idk 40 minutes for my ice cream. I walked around and luckily came back on time because they are very quick with moving on to the next number if you aren't nearby! This place is nostalgic to me and I'm glad to see that nothings changed! I haven't had a single bad flavor here. My family loves the durian and macapuno! I always vouch for their classic flavors cookies and cream, rocky road, etc. they actually fill the whole cone with ice cream, it's not like baskin Robbins or other shops where u can't enjoy the cone cause u finish the ice cream by the time u get to it. I got strawberries n cream this time. Simple n classic. The texture is unmatched.

    Jose R.

    This place is pure nostalgia for me. We grew up near Valencia Street and our parents couldn't afford much luxuries when we were kids but this was a special treat for us. The ice cream here is pure bliss and takes me back to a simpler time. I remember when it wasn't as crowded; but what I would say to patrons now don't let that discourage you. The staff here are awesome, grab a number and hang out looking at the menu. You can't go wrong with anything here! All the flavors here are full of flavor and you can taste the quality of every bite and lick. Ben was awesome and was calling out Bay Area sports trivia as they called numbers. Awesome, we were D23, can't go wrong with McCaffery! Go 49ers! We love Mitchell's! This place is a must!

    Stefan T.

    Excellent ice cream quality. Best to go on a weekday as there are otherwise always lines. Outstanding top quality workers there behind the counter too. Without question a perfect 5 star experience. The ice cream variety is so unique and if you are brave there is something for you too = good thing they are generous with tastings - find a flavor you love? take home 1/2 gallon for a great deal. I loved the Spumoni and the blueberry cheesecake. I will try mango next and perhaps get the mango ice cream cake for an upcoming birthday. People working there were exceptional. YOung, energetic, friendly, patient - I couldn't say enough good things about them. I love this part of San Francisco near The Mission. There are so many small points of interest that always draw me in. It feels like authentic San Francisco.

    Arman Eli P.

    Mitchell's isn't just an ice cream shop -- it's a San Francisco memory that keeps renewing itself. I've been coming here for years, and somehow, every visit still feels like the first time. The moment you walk in, the air shifts -- sweet, cold, familiar. It's that childhood-feeling wrapped in a grown-up life, the kind of comfort only a true SF staple can give. There's something magical about this place. Maybe it's the line that always snakes out the door, proving that some things really are worth waiting for. Maybe it's the flavors -- from the classics to the tropical ones that feel like a passport stamp back home. Or maybe it's the simple fact that in a city that's always changing, Mitchell's stays steady... soft-lit... welcoming. Every scoop feels intentional. Creamy, rich, made with the kind of care you can actually taste. You don't just eat the ice cream here -- you feel it. In the laughter of families sharing a table, in the late-night cravings answered, in the small joy of holding a cone on a foggy SF night. Mitchell's is tradition. Mitchell's is comfort. Mitchell's is one of those rare places that reminds you why you fell in love with this city in the first place. A San Francisco staple -- always, forever, and somehow getting better each time.

    Banana split with cherries on the side
    Ayana K.

    Best ice cream in the City. No matter the weather it's going to be a line. I've been coming here forever and now bring my daughters!! This time of year they have fresh EggNogg which is amazing Daughter #1 Loves the Grasshopper Pie. She comes in tried other flavors and still gets it.. Daughter #2 Loves the Kalua Mocha Cream. It's smooth a tasty. Her second option is Ube. Me, I love the Mango and will add chocolate to it. It creates the best flavor. The staff is always friendly and the place is true old school. They also have repacked gallons as well if you want to grab as go. It's always clean and fully stocked. No inside seating but do have a few benches. Small lot in the back which is always full.

    Anna J.

    Wow, we love Mitchells! My local SF friends love this place and they came alot during the summer and talked a lot about how there was ticketing system but when you go get ice cream in November... no line!! I opted for the pumpkin flavor which was seasonal, and I am so glad I did! Their ice cream was just absolutely delicious! Super creamy, and even their smallest size was still a lot of ice cream! In this age of ice cream where we Salt and Straw and Jeni's, I love those place but appreciate places like Mitchell's even more with their simple and delicious flavors.

    Espresso Toffee Crunch

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    Mitchells Ice Cream Reviews in Other Languages

    Ask the Community - Mitchells Ice Cream

    Is the change to have no cake in the cream cakes a temporary change? We used to love them!

    Do you have any ice cream cakes pre-made or do you have to order ahead?

    Yes, Mitchell's has prepackaged ice cream.

    What are your most popular flavors?

    Mango and ube. Mitchell's makes the most amazing ice cream out of tropical fruits, but they also have conventional choices. My favorites are mango, buko (coconut) and Mexican chocolate. Seasonally I like their pumpkin and peppermint stick.

    Hi, Do you know how much grams of sugar in half a gallon of Pistacios flavor ice cream? Thank you!..…

    Maybe try calling them?

    Just wondering about the Ube color. I noticed it's not a deep purple like before. Is the flavor the same?

    Hi, Tam. Yes, everything is the same except the color. We switched to a natural purple color, and have not been able to find one that is as deep a purple as the artificial color we used for many years. The fruit is the same, though. We still… Read more

    When does your winter season start ? Looking forward for the Spumoni flavor

    Sorry for the delay in responding to your question. We usually start making our fall and winter flavors in October---we start making Spumoni in late October. Happy holidays! Linda Mitchell

    Do you sell pints and quartes?

    Yes: We sell pints for $7.80 and quarts for $10.95. Our ready pack half gallons are $11.49 which is a good deal.

    Are there any egg-free options available? My kids have an egg allergy. Thanks in advance.

    The only flavors with egg are French Custard Vanilla and Egg Nog. The rest are all egg free.

    What's the best ice cream cake combination?

    It depends on what your favorite flavors are. My husband loves the halo halo young coconut combination.

    Do they have dairy free? I need to know in the next five minutes!! It's an emergency. Please.

    Occasionally Mitchell's does. But Salt and Straw definitely does. If you prefer Mitchell's, call them.

    Can you add your store on Ubereats or Caviar or Doordash for home delivery?

    Hi, Robert. Thank you for your question. We were using DoorDash for deliveries, but had a few issues with them, so we stopped using them. We are in the process of signing up with Postmates, and should be listed on their site soon.… Read more

    How much per scoop and a pint or gallon?

    Our single scoops cost $4.15 on plain cone or cup. Pints are $7.40 and half gallons are $10.99. We do not sell by the gallon.… Read more

    Are there sugar free ice cream?

    Anton: Unfortunately we do not have sugar free ice cream.… Read more

    Hi, what gluten free options do you have?

    Hi, Barbara. Most of our ice cream is gluten free. The only flavors we make that contain gluten are Oreo, Grasshopper Pie, Chocolate Caramel Crackle, Cinnamon Snap and Horchata. Our sorbets are also gluten free. Happy holidays!… Read more

    Are there any dairy free options? If so, what are they?

    sorbet (it changes with the seasons)

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    It's the month of June and the sun is coming out in San Francisco. Feels like Summer is in the air…read moreand there is lots of options when it comes to getting something refreshing . What first comes to mind is ice cream and there is a place which serves ice cream not on a flakey cone like some in SF but on a crepe. This place offers crepes like the Hawaiian which comes with ham, cheese, and pineapple and the Peach, Pineapple, Coconut Flake & Honey .There is a place located in Japantown offering savory and sweet treats. This is located inside West Mall of the Japan Center and it's called Belly Good Cafe & Crepes. On a Spring stroll in San Francisco's Japantown I landed inside the West Mall at the Belly Good Cafe & Crepes. There a variety of different dessert options available. I got the Strawberry Cheesecake Ice Cream, Strawberry crepe. The ice cream flavors wasn't too cheesy like some in SF. The crepe was soft and held the ice cream was tasty and the design was creative. The ice cream crepe character reminded me of a birdie / Pikachu. They also serve savory crepes like the Smoke Salmon & Cream Cheese With Pesto Crepe Roll. This is good place to enjoy some refreshing dessert and cool out from the sun in SF. When gets hot and you need an "escape" from the sun to go grab some something with ice cream on top of a "crepe "you can watch them get made and see them spread and then" scrape" and then turn them into "animal shape " Go to Japan Center and it's not located inside East Mall with the mural of spiting fire "Godzilla" is located in West Mall where they have crepes with and strawberries and "Nutella"you can take cover from the sun don't need an "umbrella"when it comes to variety of flavors of crepes they offer I would have to say "hella"

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    Mitchells Ice Cream - icecream - Updated June 2026

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