This place was awesome! Went in at 8:30 without an appointment to get my car smoged, the lady who helped me check in was so sweet and answered all my questions. I told her id come back later and they would call me when it was done.... not even 30 mins later i got a call saying it passed and was done! Only cost 48$ and walked right in and checked out within minuets. 5 stars!! Very plesant experience. read more

Stay away. These people do not know what they're doing. Had to go back 3 times. Last time the gal failed my car because she thought my spark plug wires were not good enough and were going to"electocute" her even though the car passed every other test and runs perfectly. They just want to keep you coming back so they can clip you for a few more bucks I guess. Went to another smog check station and passed no problem 1st time. Go anywhere else. read more

Awesome staff, quick service, really fair prices, and A CUTE KITTY! What more could you want.

My third time in and was shocked at the new rude staff. My car was tested but needed to be driven to clear one issue. The counter person told me to go drive at freeway speed for 20 mins, return and they's get it right in and get me on my way. I return from the drive pull up to the service bay and the woman technician starts telling me go park. I explained to her I was told to pull right up after the drive. She became belligerent telling me I now had to wait for three other cares that just checked in. I asked her to put me right in as the other person said and she said "how about I never let you in". I said "excuse me" and she and she called me a$$hole and that if I did not do as she said (wait for 3 other cars that came after me) she'd "make sure I was never allowed in". I admit I sadly respond in kind but I'm telling you this was a horrible aggressive person. DO NOT GO HERE! read more

Fast and Jennifer was so fantastic. She was so happy she also put me in a great mood. Go there for all smog needs

Just waited on the phone for 10 minutes to be hung up on in a second... a joke of customer service Probably the same lady everyone else is writing bad reviews on I'm usually a huge fan of supporting local however DONT GO HERE!!!!! read more

Friendly, fast service. I've been here twice now. I highly recommend them. Thanks for making it painless.

These guys are the best! Period. My family members have been bringing our cars here for years. They are prompt, reasonably priced, and so friendly! I wouldn't take my vehicle anywhere else. I've personally been bringing my car here for at least 10 years. Cheryl, Andrea, & Bethanie are great gals. I'm a permanent customer for sure! read more

Great customer service, great price (especially with coupon), fast, and close to the DMV. I won't go anywhere else for a smog!

Same great place and Jessica was awesome. In and out in 10 minutes and Starbucks in the Keurig.

I went in for a smog test, Great service! Super quick and friendly. I was in and out in a jiffy

I went in to smog my new to me Jeep Cherokee. It didn't have all the monitors set. So it wouldn't pass smog yet. The Two ladies there were great to deal with! I came back another day to see if the monitors set & they did but they found out it was an enhanced vehicle. So I had to take it somewhere else to smog. Long story short. They never charged me and were very Very helpful!! Definitely will bring in my truck to get smogged when it's due! read more

Got my car smogged and it only took 15 minutes. The service here was quick and friendly. Thank you!

This place is great! I walked in without an appointment and was out in a little over half an hour. Friendly, fast, and a good price. There was also a cute kitty hanging out in the waiting area which pleased my cat lady heart. read more

The only place I get my car smog done! Great people and I was in and out in 20mins. I absolutely love the shop kitty! Support your local businesses! read more

Fast service. Fun employees, very welcoming, very professional. I'll keep coming back here as long as I need my car smogged.

I trust them to do the right thing and they've never disappointed me, they're my go-to smog shop!

Very disappointed with service. Seem to know little about mechanics. Did not honor coupon.

Thank you so much for you kindness and quick service. Learning that you are a Woman Owned and Operated was a bonus!!

Needed to smog my car, I had 1hr free time so I went there without an appointment, on the chance that I could be in-out in an hr. 45 min and done:) ...super helpful front desk mgr! read more

California is such a screwed up state! Just when you think you get taxed enough to make your eyes bleed, they make you smog all of your vehicles every other year! luckily you can take it here and avoid some hassles. They are very friendly and knowledgable on how to get your vehicle to pass the test. They take appointments or you can walk in. read more

Rude employees running a scam of a company. They did no work on my vehicle, then refused to release it to me without being paid. The woman at the counter treated me like a pest from the moment I walked in, then suggested I don't come back after I showed my shock at the way they treated customers. Do not go here if you appreciate smiles, good work ethic, or customer service. read more

Wow, in and out in less than 15 minutes! Awesome place for a smog! Show them the coupon on your phone for $10 off.

The lady behind the desk has the worst customer service skills I have ever seen. I was going there simply for the fact that they were small business and I like to help small business but I won't pay more to be treated rude by some "women" behind the counter read more

Great friendly service. I printed the coupon online and saved 10 bucks! I was able to come in without an appointment and be out within 20 minutes. I have come here in the past and the service was not always that friendly, but the guy that was working today was very courteous. read more

Like that other guy said, not exactly the friendliest place.. but wasn't hostile either. It seemed like the lady behind the counter's first reaction is to be kind of rude... then tone it down once she figures out you aren't going to be an asshole to her. I can understand this to some extent. I imagine people are pretty grumpy abut the whole smog check process, and take it out on her. Treat her with respect, and I have no doubt she would treat you with the same. She was even nice enough to give me tips to make sure my truck passed, and let me come back in about 20 minutes after I followed her advice. The technician even did some stuff free of charge I know I'd have been charged for elsewhere. and that if she hadn't of done, I wouldn't have passed. I've been looking for a place to get my vehicles smogged in Chico. I haven't been happy with anywhere I've went so far. I'll be going back to smog busters from now on. read more

I visited this location knowing absolutely nothing about getting my cars smoged and realized quickly that it was confusing for my make and model car. I was told that Smog busters was not Star Smog Certified and because my car was "High Performance" I would be unable to test at their station. I asked for a reference to a Star Certified station and was told the only stations were in larger cities such as Sacramento. I was hours from taking a 100 mile drive all the way the Sac just for a smog and I got a tip that I should check the California Bureau of Automotive repairs website to find a Star Certified location. I found several that were much cheaper than even Smog Busters. Please Do your research, you may save money and a long car drive. read more

This is the place to take your car for smog! It was highly recommended to me, and now I know why. My car was done in 15 MINUTES. The staff was very friendly and welcoming. And a group of badass women conducted the smog inspection. read more

The owner contacted me and explained that the lady I spoke with was not the owner, just a worker. I was given a sincere apology for the way I was treated. I was even refunded my money! I have a new vehicle now that won't need to be smogged for several years, but when it's time I will definitely consider smog busters! read more

I won't be coming back here....ever! The lady working at the front desk was incredibly rude. She couldn't even be bothered to say hello or thank you. If you hate your job that much, find a new one! read more

Called them on a Saturday at 12:10pm. Told me they were closing right now even though their posted Sat hours are until 1:00pm. I asked them to stay open for 10 mins until my husband could bring in our vehicle, which we had just sold. Also mentioned that we have been bringing in 5 cars for the past several years. The attendant told me that if my husband didn't arrive in 10 mins, they would not wait. I didn't think they would stay open, but I was wrong. My husband said he was in/out of there in 15 minutes and the staff, although not particularly friendly, were helpful and did the job. Pep Boys was open until 4:00 but wouldn't take us due to their high volume for that day, so Smogbusters saved the day! We appreciated being taken care of there. Highly recommended! read more

These guys had me in and out of their shop within 13 minutes. The guy at the counter approved a coupon for $10 that I pulled up on my phone. All in all a great smog experience. My truck is 16 years old and I was expecting the worst. Passed smog and left happy. Thanks read more

I have to tell you, this place for being off the main road is excellent, and the people who say the front lady is not very nice... is very wrong... she greeted me the way i expect someone to greet me if they dont know me personally.... went in for a smog, 15 mins later walked out the door all set to go! Wayyy better then pepboys! or 4wheeldrive read more

Excellent service! I was in and out in 20 minutes. Everyone was very friendly, they even had a few treats for my dog :)

Amazing service; Office person helped me get DMV problem solved efficiently. Very friendly. Technician pointed out correctly that I needed to change a part before the test so it wouldn't fail. Other technician replaced the part for FREE. All this great service for just the price of a smog check (used online coupon too). read more

Very nice people, very fair price. Didn't have to wait long. Appreciated fair and honest job. Will definitely be back.

A lot of reviews here are dead wrong! Mrs.G & I were treated with kindness and respect! The counter person even gave us a coupon! Just because some nut had a tizzy fit a few years ago has nothing to do with the great service we received as of this date! Happy motoring, please don't drink & drive, the life you save could be mine! ;-) read more

Avoid this shop! My $40 smog ended up costing me an additional $100!!! Not because my truck needed any extra work to pass the test but because THEY FORGOT to hook up a wire following the test. It's an old truck that I rarely use and had a one day pass from the DMV to drive it. I drove it to the SMOGBUSTERS, it passed the test, and I drove it back home and parked for several months. The next time I drove it I noticed the "check engine" light was on. I'm not a mechanic but I did check a plug, cleaned the carburetor, treated the gas and changed the fuel filter but the light was still on so I took it to a mechanic. They said the problem was that a wire that needs to be disconnected during a smog test had NOT BEEN RECONNECTED following the smog test and charged me $100 for that "fix". I went back to SMOGBUSTERS with this info. I wasn't asking to be reimbursed for the other shop's $100 charge but thought that at least SMOGBUSTERS could give me a credit for one or two future smog checks. The manager did not have that authority but at my request asked the owner via email. The owner simply said SOMETIMES THEIR PEOPLE MAKE MISTAKES and refused any credit. I was stunned that an owner would feel NO RESPONSIBILITY for their employee mistakes and had no concern in making it right with a customer. Beware and find another shop if you can. Their cheap smog test is not worth the price. read more

This is the cheapest I have ever paid for a smog. They were quick and friendly. The man at the front desk was courteous and inviting. I will start to do all of my smog business with them. Thank You Smog Busters! read more

They got me in same day for a smog check, were friendly, fast and helpful in explaining what to take back to the DMV.