I contracted to have a diagnostic done on my car. It was $130. They did not do it. They did not fix…read morethe problem and they do not honor their warranty. Go elsewhere. These guys are rip off.

This place is a COMPLETE RIPEOFF!! They took $4000.00 of my hard earned money to work on the timing…read morebelt of my car and didn't fix the car. I had to junk the car and they gave me $150.00 back! TOTAL RIPEOFF ARTISTS!! NEVER GO THERE MUCH LESS TRUST THEM!!

I was referred by my friend. The prices are reasonable and the owner and his son are good people…read morewith honesty and integrity. I will recommend this local business to others and do definitely plan on bringing my car back whether it's for an oil change or something different. I felt like the quality of work shows in their genuine interest in making sure their customers leave satisfied and happy and wanting them to return. Thank you for getting my oil change done in such a timely manner.

My experience with Premier Car Care Center and owner Rich Jano Sr. was one of the most…read moredisappointing and stressful customer service experiences I have encountered. On February 26, 2026, I paid a $500 deposit by debit card to hold a low-mileage transmission for my 1998 Chevy S-10 4x4. During our discussions, I was never told by Rich that the deposit was non-refundable, nor was I asked to sign any agreement acknowledging that I would forfeit the deposit if I could not proceed with the repair. Shortly after placing the deposit, my circumstances changed dramatically. My father was hospitalized with serious medical conditions, and I had to make arrangements to travel out of state to help care for him and assist my family. At the same time, my truck was already undergoing other repairs that needed to be completed before any transmission replacement could take place. When I informed Rich of my situation, I was surprised to learn that he wanted an additional $500 to continue holding the transmission, which was not part of our original agreement...despite the fact that I had already paid a $500 deposit. This additional $500 requirement had never been discussed with me by Rich when the original deposit was taken. I explained that I could not proceed with the transmission installation at that time because of my father's medical emergency and the uncertainty surrounding how long I would be away. Rather than work with me toward a reasonable solution, Rich refused to refund any portion of my deposit. His weak position was that the transmission had already been purchased and that it could not simply be returned "like an Amazon item." However, no transmission installation was ever performed, no labor was provided, and no work was done on my vehicle by Premier Car Care Center. What also troubled me was that no documentation was I ever provided to me by Rich to show what actual costs, if any, were incurred for ordering the transmission, that would justify retaining my entire $500 deposit. I was told that the transmission had already been purchased and that it could not simply be returned "like an Amazon item," but I was never provided with any invoices, shipping charges, restocking fees, or other records showing why the full deposit had to be retained. Because the transmission was reportedly sourced from within Southern California and no installation work was ever performed, I attempted to work toward a reasonable compromise, including requesting a partial refund and sent a final email, asking if we could settle the matter amicably. Those efforts were unsuccessful, and my final email seeking a resolution received no response from Rich and completely ignored. I also filed a dispute with my bank, but was surprisingly ultimately unable to recover the funds, even with all of my evidence of no work performed. A complaint was also filed with the BBB. What disappointed me most was not just the loss of the $500 deposit, but the complete lack of empathy, compassion, flexibility and willingness to work with a customer dealing with a serious family medical crisis. At a time when I was worried about whether my father was going to recover or not, I felt that my circumstances were completely and coldly disregarded by Rich...as he never made any comment of concern regarding my father's health, only wanting more money from me. Based on my terrible experience, I cannot recommend Premier Car Care Center and their shady business practices...stay away! Customers should make sure they fully understand every deposit policy in writing before providing any payment...so my horrible experience with Rich and his not so "Premier Car Care" Center does not happen to you.

Very upfront and honest pricing. Explained everything…read moreclearly. These guys are great. You made my Christmas way less stressful. Thank You!

I don't recommend this company…read more We didn't have a good experience. There were miscommunication issues from the beginning and we wasted our time just to find out that the repair would cost a lot more than we were lead to believe.

Family owned place that is solid, but the All-Star is the guy who runs the shop. I have forgotten…read morehis name sadly, but he took really good care of me with a last-minute oil change for my BMW. When the right filter was not going to appear on time he ordered a second one to be dropped off and got my car taken care of and back on the road.

If you're looking for a straight shooters - see George. Honest group you can trust. I was…read morerecommended to them by multiple people and they were right.

Noe's Auto Repair is the best! I had to have Brakes and Lights Inspections. I was able to get…read moreboth done and one light replaced on the same day! Everyone was professional and helpful. I have another repair that needs to be done - I will be coming back. Prices are fair and I trust them. Thank you! Anita Rodman Palm Springs

Honest, family owned and run. The best customer service I have ever encountered regarding car…read morerepair. Very kind and extremely knowledgeable! Do yourself a favor and take your car here for all your needs!

Hector did a great job!! He's professional, knowledgeable and a very nice guy! And he worked with…read moreme regarding my insurance deductible. You won't go wrong bringing your car here!

Hector is excellent at vehicle body work and painting. I have an older Honda and he has made it…read morelook new again. I have one more panel I've decided to paint and then I will post the pictures of my car. Hector charges very fair prices that are very often lower than larger body shops. I have been very happy with the results!

Punctual, honest, communicative, and a clean shop. what more would you need to know ? When it…read moreneeds it, I will be going back to their shop with our other vehicles too.

Thea guys are amazing. 8 minutes for a smog test. Friendly, reasonable, honest. Dave stopped what…read morehe was doing to greet me and explain the process and make sure I understood. Raul was quick and efficient getting the test completed and Noah was friendly and helpful completing the paperwork.

Brought my BMW B58 last minute to get an oil change by Erik and gave a full inspection of car for…read morefuture maintenance

These guys are amazing. They do incredible work. Very reasonable and fairly priced. Very respectful…read moreof my wife and I and they had us up and rolling in no time. Everything was explained so we could both understand. Way better service and pricing than the dealer.

Poor customer service over the phone. Called left a message numerous times. I spoke with him once…read moreand he said he would call back, never heard from him again.

I texted Arthur on 2/20/25 about repairing a motor mount. He asked for the VIN and I gave it to…read morehim. He replied "Thank you". I didn't hear anything back on 2/20, so I texted him again on 2/22/2025 and stated I had not received his estimate yet. No reply. I called on 2/23/2025 and left a message with my number stating I had heard nothing as a reminder. No reply. I have used him before and was very satisfied with the work and price. I don't know why he won't return my call or texts or that he's not interested in the job.

Davies did an incredible job on our 2 cars. A 2013 Equinox…read moreand a 2013 Explorer. We had taken the Explorer to the Ford dealership and were quoted $8200. Davies did more work than Ford was going to do and did it in 1/3 of the estimated time for MUCH less $. Honest, reliable, and great work. Thank you Davies!

This guy didn't tell me the diagnostic was $198 until i had my car towed there. Thought that was…read morepretty scum baggish. Then tells me I need a new motor in a car that was running days prior . Who knows. Then tells me he's gonna charge me if I don't get my car out of there by 3 o clock . These mechanics violate consumer law every which way. I'd think twice and no offense to the mechanic but when you do business like this I would warn any of my family members of the same thing . $198 to plug in the computer and print out a diagnostic ? And doesn't say the price until after my car is stuck there ... give me a break