This place is amazing. Something for every budget from peasants like me to the super wealthy.read more

Selection and variety and intelligence and love provided to their customers. You never know what…read moreunique items you'll find that you didn't know bring happiness and joy to your life.

I've used Grill Doctor for several years to keep my propane grill operating at peak efficiency…read more They do a superb job! They show up within the window they say, are friendly, and do excellent work! Can't recommend Matt and his team highly enough. You will be glad you had Grill Doctor take care of your grill.

The techs were on time and very professional. They were able to save my 20 year old DCS grill due…read moreto their creative sourcing of parts and their knowledge of grills. I couldn't have been happier with the results. Highly recommend this company

Had an expensive cleaning and ignitor replacement several months ago. Do not use my grill often…read moreand since the cleaning grill does not get hot. Yesterday ignitor not working as well. With hand lighting the grill it did not produce enough heat to cook for Super Bowl guests. For a service call for first hour of work to come back out they want $260! For grill work! They are very expensive and do not take care of their customers

Amazing service, they fixed the grill nobody wanted to and offered rest service. I will 100%…read morerecommend is worth every penny! Cannot say enough good things about this place and their owners. It was hard to book them because of the amount of people they service im assuming but it was worth the wait and the money.

I ordered something online that I needed. Nowhere online was I made aware that "shipping of online…read moreorders means we ship to a store and expect you to pick it up." WHO ORDERS AN ONLINE PURCHASE TO BE SHIPPED FOR PICKUP? The website needs to clarify that they do NOT ship purchases like NORMAL businesses do. Zero stars, cannot recommend. They need to clarify that it ships to store like real stores do. My other online accounts specify if you are having it shipped to a store for pickup or having it shipped to your home. Elliot's does not. Unacceptable. then when I called to ask why my order said "ready for pickup" I was treated like I was stupid or something to expect that my order was to be shipped to my house. the excuse was that they needed my home address to know which store to ship it to- ON WHAT PLANET DOES ANYONE THINK AN ORDER PLACED IN KATY TEXAS HAS PLANS TO DRIVE TO DALLAS FOR PICKUP?? SERIOUSLY??

I went to the Elliot's Hardware off of Inwood recently to pick up some screws. It was a quick and…read moreeasy trip that gave me a pleasant surprise. When I was checking out, a young man named Gabriel was taking care of me. He told me how he could save me $5 just for becoming a member and then could earn points over time. I was buying less than $10 worth of screws, so I was glad to share my number to save the $5. He had the most positive, upbeat attitude. Often times, younger generations act disconnected and unhappy. Gabriel was very helpful and made my day better with our interaction. He's a great example of what customer service should be. Great job, Gabriel! Keep it up!

We were assisted by Eloise was absolutely wonderful. She was very patient with us was genuinely…read moreinterested in our ideas for what we wanted to do with our living room. She spent a great deal of time with us as we were exploring the showroom floor. Ultimately we decided on a Bernhardt Chesterfield set and rug- which are absolutely perfect. While setting up for delivery, we got to interact with other employees who were also kind and friendly. The delivery date was up for about 2 weeks later and that was quick and easy. Overall, we had a terrific experience with Weir's and will definitely be back when the occasion calls for more home furnishings.

The prices and the assistance after the sale. I had been to the warehouse twice and walked away…read morewith a deal

We went to Ed Kellum based on a recommendation from a friend and also because we wanted better…read moreservice than we could expect from a big box store like Home Depot/Lowe's. On January 4th, we purchased a KitchenAid double oven from Mark Pritchard. It was expected to arrive in late January, so he gave us an approximate installation date of February 1. Since we hadn't heard from him during the first week of February, we called him several days after the promised installation date to check on the status. He seemed surprised to get our call. He called us back and told us that the KitchenAid was on backorder for several more weeks. So, he offered us a more expensive oven (at a discount, but still more money than we planned to spend) and we paid the difference ONLY because we needed a working oven. The Fulgor Milano was installed the following Saturday. But, Kellum's installer failed to test both ovens before he left. After he left, we discovered that only one of them worked. We contacted Mark who sent an electrician to our house. The electrician determined nothing was wrong with the wiring at our house. We contacted Mark again. Mark then arranged (through Kellum's distributor) to send Apex (a repair company) to our house. Apex replaced two parts on the oven, and it still didn't work. Our request for a new (WORKING) oven was declined by both Mark and the distributor, and Apex came back out more than a week later on Feb 24 and replaced a third part on the oven. So, as of February 24, we now have a "brand new" oven (for which we paid several thousands of dollars) that has already been repaired twice (three parts replaced) in less than a month after waiting more than 3 weeks beyond the delivery time promised, and at a cost of several hundred dollars more than we planned to spend. Not once has Kellum reached out to see if the oven now works. We were told they would extend the warranty on the oven that was installed for one year. But, several months later, we've never been able to get anything in writing regarding the extension of the warranty. We are now planning to replace our dishwasher and two refrigerators. Based on our experience, we will shop elsewhere. Needless to say, we are not happy with the service we received or the condition of the oven on which we spent several thousand dollars. We should have gone to Home Depot or Lowe's. Kellum's service was awful. We DON'T recommend Kellum to ANYONE! Dear Business Owner - if you're only planning to reply "Thank you for bringing your experience to our attention. We regret to hear that our service did not meet your expectations. At Ed Kellum & Son, we take pride in ensuring each of our customers' satisfaction. We continually strive to enhance our services and we hope to have another opportunity to serve you better in the future", please don't bother. That means nothing to me. And, your horrible service blew all your future opportunties to "serve me better".

On September 28, 2024, we purchased a KitchenAid double wall oven (Model KOED530PSS00; Serial #…read moreDD3307251) from Kellum & Sons, salesperson, Mark Pritchard. Since October of 2024, we have had consistent problems with this oven. The following is a timeline of the issues we have experienced: 1. October 17, 2024: oven installed 2. December 18, 2024: oven caught on fire while broiling. Guinco replaced both oven control panels (which had melted) and the light sensor. 3. October 14, 2025: oven would not turn on and showed an error code. Guinco replaced both control panels, the console/appliance manager, and the blower. 4. December 22, 2025: oven again would not turn on and showed an error code again for the blower and control panel. Guinco needed to order parts. 5. December 26, 2025: Guinco again replaced the lower oven control panel and appliance manager. 6. January 25, 2026: oven again would not turn on and showed the same error code. 7. January 27, 2026: called Kellum (one day later as they were closed on January 26th due to a city-wide ice storm) and conveyed to them we no longer want continued repairs and want the oven replaced. As of the date of this complaint, we still do not have a working oven. Kellum and Kitchen Aid are still determined to replace the blower. 8. February 9, 2026: received a call from Guinco that they have ordered yet another blower part and will replace it on February 18, 2026. We have made this clear to Kellum we no longer wish to have this oven repaired or have any parts replaced again. Their homepage on their website states, "Extraordinary Service, No Excuses." Kellum sold us this defective oven, is very aware of the number of times it has been repaired and understands our request. Kellum needs to do the right thing and reimburse us for selling us a lemon. We do not recommend shopping there.

Great one stop shop for most anything you need for BBQ or grilling. Staff was helpful and…read moresuggestions were welcome. Not only do they have cookers but anything needed as well. Most stores are standard with inventory.

Probably the worst customer service in DFW. They'll take…read moreyour money, then poof. Paid $10,000 for a grill. Took two months to get it. The grates were all bent, so they ordered replacements. Looks like six weeks later. Nothing. Called. They hadn't followed up. They put ZERO EFFORT into customer service. DO NOT GO HERE FOR A GRILL!

I've been doing business with Eric & U Fix-It, for over 18yrs. I am a Disabled Marine Veteran, and…read moreI bought a fix it up house, with a lot problems. When I first met Eric, he was very helpful and knowledgeable of the issues I was having with my A/C unit and other household issues. Even though I asked about a thousand questions, they took the time and explained everything to me so I could understand. With me being injured in Afghan war, It's hard to understand things because of my head injury. They went out there way to make sure I was good, and they even referred me to people who could do the work, and want overcharge me for the service I needed. Last but not least, Every time I need something or go in the store, They treat me like family, And you will never find another business that would do that, and I'm happy to call the employee in the Dallas store on Wheatland Rd, my friends for LIFE. Love U Guys, Sincerely: Steve Sutton

I would like to apologize for my 1st review and was just having a bad day !…read moreI highly recommend this place and the employees are go helpful. Great pricing !

I had a great experience as a diy. There was some chipping on my wall, so I was trying to find…read morepaint to patch it up. The people were very friendly, and they were able to do a color match analysis (of the paint chips) I had and got me the right paint. Kevin was particularly helpful! I thought the value was quite reasonable.

They don't have anything you need Home Depot is good for hobbies horrible if your trying to…read morepurchase tools for a construction job. What's worse it the fact that the bit I need for my hammer drill is sold by Walmart but not Home Depot why does a supermarket have a drill bit that a actual home improvement store does not carry and don't get me started on the prices there is a reason why Amazon sells more tools than Home Depot

such a cute shop!! the employees are super friendly and they carry a wide range of products for…read moreeveryone from plant nerds to appreciators for a reasonable but definitely boutique price. the plant bar is such a cute concept too, and i love the indoor/outdoor vibes of the space!! this isn't really a substitute for a ruibal's or calloway's as far as plant selection goes but great for supplies/accessories/lifestyle. perfect for those who want to explore deep ellum in the daytime.

As a plant mom, I really adore and appreciate this place! I came in not looking to buy anything but…read morestill walked out with a new plant baby because of the great service. And I love the fact that they pot the plant for you in cute little vases to help them go to their new homes happy!