We came in for boba after dinner, not realizing they close at 9:00. The girl who was closing was…read morevery rude she threw our straws down, had a clear attitude, and kept giving us rude looks. It made me really uncomfortable. We were out the door by 9:00, so it's not like we were holding them up. If you're going to take orders that close to closing, there's no reason to treat customers like that. Completely unnecessary and unprofessional.

This visit is from January of 2024. This is objectively the…read morebest boba in town. Their fruit tea is very fresh, and they've got so many different amazing combinations of drinks. My girlfriend Claire and I are from LA, so there's so many boba shops there. But Claire is even more impressed with the Teapioca here than with even most places we love in SoCal or in bigger cities (Yifang, Sunbright, 85 etc). Quality control is excellent, when she visited town we went every day for 4 days in a row. We were surprised to see who we assume are the owners working hard behind the scenes gently guiding their employees to make the drinks in the best possible way. I can't stress enough that this place is so good and I hope it always stays that way. Next time we want to try the Snowyn Taiwanese shaved snow too, that's not something Lubbock gets a lot!

The ambiance of the store is great but unfortunately that's about it…read more... I wish I could've given this store a higher rating because the drinks itself wasn't that bad, the boba however was a bit hard for my liking. This store needs to staff better. There was only one worker and it was clear they were overwhelmed, didn't know how to make certain drinks, and their equipment doesn't even work! Poor worker had to take orders, make drinks, and do the sealing machine (which is supposed to be automatic) BY HAND. Please fix your machines, teach your staff the menu and how to make them, and don't leave one person to man the shop alone

I was truly surprised by how much I enjoyed this place. Not the best place to study due to limited…read moreseating and space but the boba quality was super solid. I got the breakfast in paris or smth like that and it was a good level of sweetness. I think the menu might be a little outdated in prices but menu is huge which a lot of unique drinks. I also got the milk tea to go and was solid drink wise. Would come back! Butterfly tea lemonade was also a hit with my boyfriend.

Well decorated place that is pretty good for studying other than the fact that they don't have a…read morelot of accessible/ working outlets. The guy was very nice and they are doing a 10% off right now if you follow their social media. I got the earl grey hot with boba and tried the thai tea with boba. The boba itself isn't the best, it's a little hard, but the drinks are standard gong cha quality. The thai tea is a bit too sweet for me but overall I would come back!

Totally messed up my order, and then would not even offer another replacement drink or a refund…read more Bad business

My son loves this place, we tend to get the corn dogs with sugar and the donuts. I've had the…read moredrinks before and they are okay

Loved this place but this is unacceptable and I did talk to the employee and the "manager" but they…read moresaid they didn't see the issue with my drink being low when I have never had this issue for the price I'd expect it to be full. However they didn't seem to care so I will not be going there anymore.

Totally Tea inside the South Plains Mall in Lubbok, TX, has a surprisingly delicious "Pink Drink."…read more My daughters both tried it with boba ($7.49 for a large). The classic milk tea without boba was okay ($5.99 for a large). The staff was not friendly or welcoming at all. For that and the $1.50 price difference between a boba add-in and a boba-less drink, this place simply is A-okay.

had a really frustrating experience here today. I ordered a boba drink that cost $9 and gave the…read morecashier $10, but she didn't give me my change or a receipt. My friends and I waited about 20 minutes and my drink was never made. While we were waiting, the cashier continued taking other people's orders and working, and she clearly saw me standing there waiting. At one point a group of girls came in who seemed to know her, and instead of making my drink she went to the back and brought them a vape. When I asked about my drink and my change, the cashier acted confused about my order. I had to call another employee from the back to help, and I ended up getting my money refunded instead of the drink. I also noticed the cashier had put the money and receipt in her pocket. I understand places can get busy, but this felt really unprofessional and disappointing, especially after waiting so long without getting what I paid for.

I'll be honest--I wasn't expecting much, but PHO District 1 completely exceeded expectations. In…read morewhat feels like a classic college town, this spot delivers seriously good Vietnamese food with bold, comforting flavors that hold their own anywhere. The pho was rich, aromatic, and deeply satisfying--exactly what you want on a cold day or after a long one. What really stood out was how accommodating they were with customization. Every request was met with ease, and the end result was a bowl that felt thoughtfully made, not rushed or generic. Service was friendly, the place was packed (always a good sign), and the food spoke for itself. If you're craving legit pho and flavorful Vietnamese comfort food, this spot is absolutely worth the stop--and honestly, it's a standout for the area.

Came here on a recommendation to specifically get the boba drinks. Upon entering the restaurant…read moreasked for a menu and once decided took a few minutes to be assisted for our order. $14 for two drinks, got a traditional milk tea with boba and a mango milk tea with lychee popins. Had to have been the longest time for making the drinks. We were there for probably a hot 10-15 min. They were busy with take away orders so maybe that's why it took so long. Who knows. The restaurant almost seemed to be overfilling. The area next to the register was filled with boxes and things. Didn't really see the seating area but they were busy.

I'm really surprised to find decent vietnamese food in lubbock texas. I tried the bun bo hue and…read morethe bun thit nuong. The bun bo hue had a decent flavor of lemongrass and surprisingly came with mam ruoc on the side (a particularly unique and... stronger fish sauce essentially bc it's shrimp paste I believe). The bun thit nuong had good char and flavor on the meat and lots of fresh veggies. Service was so so but we went right before the ice storm so.

The food was good but the price for the broccoli beef was a little high for the amount of food…read more You can sit wherever you want and the staff was nice but didn't check in on us. We would go back just for the pho next time since that was good

Delicious healthy shakes and energy teas. Love the Strawberry Mexican LaRita and the Oatmeal Raisin…read moreprotein Shake. Love the fun friendly atmosphere, shakes, teas, donuts and waffles.