Honestly, the best manicure ive had in a long time, i got the dip powder, staff is very nice, but prices are about 5-10$ more than i usually spend. read more

Today was my third visit to snappy nails, and I will never go back again. I went in today for a French gel manicure & pedicure. The manicure is sloppy, the white lines are not straight, and when I told the technician that did it he looked at it and said "it's OK". The owner/manager of the salon was told that I was not happy as well, and they did nothing to fix it. I spent $85 for a manicure pedicure and I'm extremely dissatisfied. read more

Love the folks at Snappy Nails. I have been coming here for years. They are always friendly and enjoyable. No problem with communications or quality of work - everything here is as it should be. :) read more

I had a pedicure today and had a great experience. The staff were friendly to me, Kim did a great job on my feet, and the price was fantastic - $25 for the regular pedicure. My complaint: it seemed as though they were making fun of the shape of the 86yo woman's feet who was getting a pedicure next to me, which is disrespectful (even if they were as bad as they were). I would return though, given the location and the price. read more

Best pedicure I've had in years! The products are natural and the massage is credible, not wimpy like in some salons. Gel manicures last a solid 2 weeks. read more

Everyone was very friendly and professional. I loved the aromatherapeutic aspects of my shellac manicure and my pedicure. The prices were reasonable. I will definitely go back! read more

I've had my fair share of manicures and pedicures all over the world and this is by far the best I've ever received and the pricing is very reasonable. I highly recommend this place to anyone looking for a good manicure or pedicure. read more

This was one of the worst pedicure experiences I have had. I travel quite a bit for business, so get pedicures in many cities around the country. I found this salon and called to ask how much their standard pedicure was - they didn't want to tell me !!! I explained that I have pedicures all the time, so just need the basics - she finally said it would be $30. When I arrived, they presented me with a list of pedicures - the $30 one was not even on the list !! I had to insist for that price. She proceeded with my pedicure which was just awful - she just went thru the motions. My biggest issue is that the utensils used were not just for me - she used items that had not been sterilized. I was very disappointed with this salon and will report them to the Better Business Bureau. Don't go there !!!! read more

Great relaxing pedicure. Did not feel rushed. Came here when visiting for CMAFest. Truly enjoyable! Definitely recommend Snappy Nails!

Just moved to Nashville and looking for a nail salon. Made an appointment, showed up on time. Introduced myself when I came in, picked my color and sat down - all without anyone speaking to me. Waited thirty minutes and got up to leave. Only then did one of them say it would be just a minute. It is not difficult to determine if someone is almost finished with their service, and no one was. Given that they usually have you soak your feet for ten minutes prior to a pedicure, I was at a minimum ten more minutes from service. Unacceptable. I don't know if I'll give them another chance. If I do, it will be because I can't find any other place I like. read more

I came to this salon after being referred by a friend. What a nightmare! They removed my gel nails with a bowl of acetone and one of the workers thumb nail! Continuously cut me after I made them aware that they were being too rough. Not to mention the woman next to me talking on the phone the ENTIRE time she was getting her nails done. Laughed at me when I asked to pay before they started painting. One customer left mid manicure because she was being ignored. I was so ready to leave I didn't let my nails dry. NIGHTMARE! I will never go back. read more

Came here to get my legs waxed and I was fairly amazed with how smooth my legs was! The lady did a great job. Will come back here again!

I received a full set on Thursday of last week. During my time there the paint job was not done correctly. I asked multiple times to have things fixed. It was still done incorrectly. Due to time and patience I left. By Saturday evening my pinky nail came off on its own. I returned today, Tuesday to have the nails fixed. Only my nail was replaced and they refused to fix the other nails. They said they would charge me to fix the nails. I was not pleased with the customer service and service of nails. I will not return to this location and do not recommend anyone to do so as well. read more

lady in her mid 30's with glasses was one of the rudest people I've ever met. Their board said $15 for a foot cleanup (no color just Maintnence) type of service. She kept trying to say it was $35. I pointed to the sign and said I wanted the $15 service. She kept saying "no it's $35!" And I asked "ok so what is this $15 for?" And she rolled her eyes out of Annoyance and started talking to her co worker beside her in A different language and pointing at me while raising her voice. I looked at her and asked for clarification and that I wasn't trying to be difficult. And she yells FINE $30. And pulls my foot out of the water harshly and starts working while mumbling under her breath. I said "Mam I don't want this service I want this one." (While pointing out the price) she continued to not listen and kept working. It took all I had in me not to walk out. she still charged me $35 for a pedi I didn't want. The most uncomfortable experience I've ever had. Don't go here. read more

Unfortunately my experience was less than poor. Started out with a nice pedicure, no complaints there. Then moved onto a gel manicure. I had acrylic previously and had 4 nails left to remove. No big deal got them off. My nails were thin and brittle so they tried to be careful but even with a buffer I bleed on one finger. I can forgive that; however, once Mya started painting I tired to stay silent but she immediately got up after the second coat and started another pedi and the guy that was there sat to finish me. No communication there. Once he got over I took my nails out of the light and told him there were some areas to clean up and pointed some spots with no paint or on my cuticle or too far away or half the nail got the second coat....I could go on but the paint job was horrible. He said he didn't see and that's how it's supposed to be...then he stared with a clear coat! Seriously?! He slopped it all over my fingers and I was like this is ridiculous! Then Mya came back and started arguing with me and tried to say it was my nails and I'm too picky. Mind you I am, when I'm paying $30+ for a manicure who isn't? Long sorry short we literally went back and forth with other customers around and I got no where. So I say fine take it off and I will pay for a cuticle trim and my pedi. She says no that she will fix by painting over my horrible paint job! I don't think so. So she says she's charging me for my nails $30 plus $10 for removal (4 nails), and of course my pedi. The best part is she threatened to call the police if I didn't pay full price! Wow that's bold! So I say sure go ahead I'm sure they will agree what you did to my nails is worth anything! So she's like oh $10 discount whatever I paid $55 and left no tip! I was robbed. Immediately went home, soaked it off and did my own. Never will I ever return and if you have any self respect you won't go either. Disrespectful, trashy, cheap owners that do not care if you return or not. read more

I went here on a whim since the reviews were so good. Not a good experience though. I have scraped skin from the nail file, nail polish on my cuticles and a language barrier that made communication difficult throughout. It could have been the person I got, but it definitely was not a relaxing or pleasant experience. read more

will never visit this establishment again.DONT LET THE PICTURES OF THIS BEAUTIFULLY DECORATED SALON FOOL YOU. THE CUSTOMER SERVICE IS HORRIBLE. I've been treated the same way 3 times on 3 different occasion's. I didn't know if there were going to be open today so I made sure I call my call was placed around 9:30 a.m. and I spoke with the gentleman there. HE STATED THAT I can come in 30 minutes when I got there it was 10 o'clock a.m. and there was NOBODY in the waiting area. At 11:45 I walked out with my nails undone because they put 6 people in front of me.. 2 GROUPS OF 3 FOR PEDICURES. after the 2nd person i stated that i was here since 10 and i spoke with the gentleman that told me to come in at this time regardless that there was any appointments. i was a brand new customer who was going to be a long time customer they didn't even give me the time of day to even ask me what i needed when I walked in.. While they were putting people in front of me I thought to contain my composure and just wait until I was called yet they put multiple people in front of me who were still coming in after me. and never went with the time line of who came in first. . after me speaking up the gentleman that stated for me to come in and 30 minutes told me that he will get to me in a moment and to wait an additional 30 minutes. my whole morning was wasted sitting in this establishment and I still walked out with my nails undone this is very piss poor professionalism and their management should delegate their customers a little better than they are doing. They were never get another dime of my money they will never see me ever again and I will never tell anybody else about this location. read more

customer services is awful and walkin prices are more expensive than what they advertise. don't both with this place.

Snappy Nails is a very nice nail salon! They do an awesome job at doing the "dip" or "powder" SNS nails! They look great every time! I wouldn't go to any other salon. Pho and Mai also take the time to get to know you and definitely remember who you are! read more

It's not a nice nail salon, and the pedis are okay, but it's near other stops I frequent. I'm 7 months pregnant and just sat 15 minutes in a folding chair waiting for a pedicure. After 15 minutes I asked how much longer and they said another 20. If they had said over 30 minutes when I arrived, I'd have left. Who has 35 minutes to wait for a pedicure? I'll find another conveniently located place for a mediocre mani/pedi... read more

Great pedicure. The owner sent a lot of time on the level 2 pedicure. It was the best manicure at a reasonable price

im so unhappy with my nails. i came in on the 5th of August i was a walk in it didn't take long for me to get in the chair but the lady didnt know what she was doing i was so mad i just left i wouldn't recommend this place to anyone read more

I was only passing through Nashville on my move to Texas. I was in desperate need of a gel mani and pedi. A host for the Sheraton Music City recommended this place and I had an amazing experience! They took their time and both hands and feet turned out great! Why only four stars? I sort of felt passed around. In total three people worked on me and I had to explain what I wanted more than once BUT I would definitely recommend and would definitely go back. read more

Vacationing from Kansas and needed some nail attention. Read reviews on Yelp. Called ahead for appointments for 3 people and got right in, but seen two walk-ins wait for 2 hours. I would recommend calling ahead. Technicians did multi-task, meaning they all hopped around taking care of everyone. Overall, service was good and quality was good. BUT, charged me extra for my husband's pedicure because "he is man" and charged an extra $30 each for me and my daughter for shellac polish on our toes (this is in addition to the manicure and pedicure price) and $8 a piece to take off our old shellac. Our grand total for my husband to get mani/pedi and me and my daughter to get mani/pedi with shellac...$244. I understand paying a little more for the shellac but I felt these prices were WAY to expensive! We paid because I felt it was partly my fault for not clarifying before the service but I would recommend asking cost BEFORE service. read more

Nails were filed crooked, paint all over my cuticles, paint uneven on nails and gave me lotion. I'm not going back.

Mai, Pho & their team are wonderful. The best gel manicure in Nashville, lasting at least 2 weeks, with no peeling or chipping. They are busy on the weekend, so I'd recommend making an appointment. I drive across town to see them, and have been going for years. Bellevue or Belle Meade Manipedi more expensive, but not as nice as this salon in the heart of Donelson. Highly recommended! read more

I had to worst nail experience ever at Snappy Nails. This was my second visit. The first visit was fine. However, today was an absolutely awful experience. I went in for a gel polish change w/manicure. There was young lady who started the process, but then she was pulled to do a pedicure. This older gentlemen walked up with a bowl of water and asked me to switch to his chair. I inquired about the bowl of water. He stated the bowl of water was for my manicure. He said there was no solution in the water. He removed the foil from my nails and began to remove the nail polish using his nasty nails. I asked him to use equipment normally used to remove gel polish and then he asked "what's wrong with me doing it this way". I told him it was not sanitary. However, he proceeded to use his nails. I calmly told him once again I did not want him using his nail. I didn't raise my voice nor did I cause a scene. Instead of him trying to get someone else to assist me he told me to leave. In my opinion this place doesn't deserve a star. Simply the worst costumer service I've experienced in a long time. read more

I've been going there for almost six years now for eyebrow waxing. Mai is always nice and does an excellent job. I usually don't have much of a wait (but I'm always a walk-in) and I'm in and out in no time. read more

I have been a regular customer for approx. 5 years. Pho and Mai are now like family to me. Their salon is very clean and has a great atmosphere. Their list of services is lengthy (facials, hair removal, nail tips, pedis, etc). I have always found them to be professional, caring and a great value. Pho usually will do a nail fill (he's quick and very good!) and occasionally I will get a pedicure (w/ Nancy). You can get various levels of pedicures....one can last up to an hour. The massage chairs are great. More than anything, I return because of Pho and Mai. They are simply awesome folks! :) read more

very friendly and was able to get my friend and me in right away. they had a variety of services they offered as well ranging from basic manicure to facials and waxing. very reasonably priced as well. will definitely be returning. read more

I wish i didnt even have to give them a star. This place is absolutely horrible! It was by my house and convenient which is the only reason i went. I walked in and sat down immediately; calling ahead to ask about extra prices for the style i like my acrylics, i was told he "did not know". I sat down and he took off my polish and started drilling the bottom of my old acrylics. One was about to fall off, and he just said he was going to put acrylic over it. (The other place i go to ATLEAST glues it back on) He barely spoke English and didn't understand some of the words i said. After my polish was off i asked him to make them a bit thinner with the drill, he came back to say that was $10 extra. So just to run the drill over a couple times equates to the price of a full set ($25)? With only $15 in my wallet, i wanted to go somewhere else so i tried to get up and leave. He wouldnt let me leave as he wouldnt stop getting an attitude with me and holding a conversation about "he work on me for 10 minute and he no get pay". Keeping in mind all he did was take the polish off and drill the edges. Then when i just let him put the acrylic on, (i was going to file and paint them the way i wanted to when i got home) he was getting an attitude with me about how i wanted my nails done. He didn't even do that right, it is now way too thin where he filled it in. This place is a nightmare. For a $15 service, it would have ended up being $30 because they were too thick and the point on my stiletto style nails was dull. I will never go back here again. By the way, i wanted him to make them thinner, not thicker. Which just required a few runs over it with the drill. read more

This is the worst nail place I have ever been to. I went on Monday night and got a basic manicure. By Tuesday afternoon the polish was peeling. Yes peeling off not chipping. I called the shop no answer. I called again Wednesday morning and left a message. No return call so a few hours later I called and told them the nail polish was peeling off. They said come in and we will fix it. I headed there right after work. I waited 20 min before I was acknowledged. The man (only man there) told me the only way he would fix it was to paint over the polish already there. This is after he peeled offy thumb nail polish. He said regular polish doesn't last 24 hours. I have had plenty of manicures and have NEVER had my polish peel the next day. A little chip or two yes. But peel half way or complete off my nail? No way. He refused to do anything and told me I should have gotten the gel polish. I waited for a while and all he did was ignore me so I peeled off the rest of the polish that was coming off and painted those nails while he just sat there working on someone else. Monday was my first time there and it was dead silent and very uninviting. The only reason I stayed was because it was later in the evening and I just wanted to have a little downtime before heading home after work. No matter what I will not return to this place and will inform everyone I know not to go there. I've never been treated so rudely. If they told me over the phone they would just paint over the polish already there then I would not have been bothered. Waste of time and money. read more