On our trip to Kauai, we had made reservations ahead of time at snorkel bob's for all the stuff one needs for a good snorkel through out the week trip. Its a really easy system to rent the gear and then drop off right before you leave the island, they have a dedicated space for drop off's so you dont even need to coordinate with their hours. My only complaint was that the guy working the counter (looked like he might have been 'bob' of snorkel bob's) was VERY pushy about not going through our resort to schedule some of the outings we did (specifically the 6 hour boat ride up the Na Pali Cost). Honestly we have family that have been going to Kauai for years and were helping us plan our different events and experiences and the staff person was just a bit overwhelming in trying to help us out. We had been traveling all day and it was just not the best approach. Sounds like our family never has had this issue, I am guessing we just appeared 'green' and were easy targets. Who knows, maybe his suggestions were correct and we would have been better off scheduling through him, but we simply got our snorkel gear and left. Overall though, was a good price for the week! read more

Don't ask for a full face snorkel mask. This guy looked like you were asking for his wallet. Super rude. It turns out he doesn't like those kind of masks. Go to Boss Frogs next door, just the opposite super friendly and nice people. read more

Passionate and enthusiastic about snorkeling and was a big help when I went in for a visit, thanks Bob!

Went back three times to get a proper fit for the mask and snorkel. Employees did not seem concerned about my inconvenience as this took away from my snorkeling time since I was staying in Princeville. I wasted 2 days at beautiful sites due to the ill fitting mask and snorkel mouth piece that was too big. For the hefty price of $90 for the premium package, the customer service was lacking. read more

We love Howard at Snorkel Bob's Kapaa! We look forward to seeing him (who else welcomes you by name on your annual visit??) and getting the scoop on conditions, snorkel spots and the latest equipment. Great people, great place - again and again! Thanks from Donna. read more

Rented gear from "Snorkel Rick" last week. Service was friendly and efficient, price was reasonable, and everything worked great. Love the Snorkel Bob attitude and focus on the environment. Will definitely be coming back! read more

Good equipment. Fair prices. Friendly, helpful, convenient. Absolutely painless. Highly recommend

This is the place to go! They not only hook you up with all the snorkeling gear you could need, but they can help you plan and book a lot of really cool and fun tours for your trip. Jamie was so awesome and helpful! Such a sweetie and very informative. I had a cut on my toe and she even told me the Beach's to be weary of with bacteria. Everyone there is so chill and helpful! You can rent snorkeling gear for the entire time you are visiting for such a cheap price around $48 depending if you want upgrades. There is more! Depending on if you book any tours through them, they let you pick out free items such as boogie boards or beach chairs to use. Must go here! read more

Snorkel Bob's is not only a great place to pick up some snorkel gear, they are also a great resource for info and tours around the island. Rich helped me book a kayak/hike trip, as well as an amazing catamaran tour of the Napali coast with ease and no stress. The after hours return box is a great plus! read more

This was the second time that we went to Snorkel Bob's for snorkel gear while on the island of Kauai. Both times Richard helped us, and both times we had a great experience. It was quick and easy to get our gear, book an activity and go have fun! Also, I broke a flipper in the middle of our trip, and they replaced it with no trouble. We would recommend Snorkel Bob's to anyone looking for good prices and quick and friendly service. read more

I've rented from Snorkel Bob's each time I've gone to Hawaii. The Kapa'a location was very handy, and the folks got us set up with Rx masks, fins, defogger, etc. The snorkel gear was great. I never got any water in the tube and the mask never leaked. The defogger was great--never got any fog, either! They have lots of good tips for where to snorkel (definitely ask questions--the other couple that was in there working with a different guy got a lot more detailed tips than we did, but I was eavesdropping so I heard it all). All in all, it's quick, friendly, and has what you need. While they do also sell various tours and excursions, it was no more than a quick mention and that's it. No pressure at all when we told them we only had a couple of days left. 4 stars rather than 5 because the parking is tricky, and the Rx masks slightly spendy. read more

Rented snorkel equipment here in January 2014. We rented equipment for about $34 for the week for a basic set up (i.e. not prescription). During the ensuing days we found a coupon in a local ad magazine that rented the same outfit for $9. When we returned to show them the coupon they did not honor it. The mask they gave me did not fit comfortably and leaked. I had it looked at by a more experienced person during my excursion and he told me it was not a good fit and should not have been recommended to me by Snorkel Bob. They seem to have an abundance of equipment, but the quality of the salesmanship is suspect in my opinion. Will probably try another vendor when I am in town. read more

Ok place for snorkel gear but do not go for adding any extra tours or shows. We added the luau and we regret it. I was promised a good show with great seats and it turned out to be an over priced event with seats that were barely inside the same venue as the show. Food was also terrible. Funny thing was we shared our table with a couple who also brought tickets from Snorkel Bobs. The snorkel gear was advertised as $15/wk and from the time we walked in the door $30/wk the same was the starting point! read more

Rented fins here. Good prices, friendly staff. They even gave us some antifog drops which we had forgotten to pack. They have a drop box so you can drop off equipment after hours, and you can drop off rentals at either location. I didn't try the other snorkel gear rental shops and so can't really compare, but Snorkel Bob's worked perfectly for us. read more

These guys are way over priced. I misunderstood the guy helping us out when we were talking about price. He stated it was something like $43 dollars a week for both of us. I took this to mean $43 total, not $43 paid by each of us... My mistake. We also rented a flotation belt for my friend who hasn't snorkeled before. We ended up paying OVER $100 for a weeks rental of two snorkel sets and a belt. This is outrageous, even if they are renting out "better gear than the other guys". Next time I'll buy my stuff or go visit any other shop with the $15 a week sign... read more

Ritch Rocks!!! We love Snorkel Bob's, best prices, great gear and best part your in and out in less than 5 minutes to go enjoy your day! I ended up having one more day on the island, and Ritch hooked me up in no time. His customer service is top notch! Can't wait to go back again next time were on that beautiful island of Kauai. read more

reasonable prices and great service. snorkel bob's is efficient and knows the realities of your vacation planning: you need 24-hour gear drop off, and the ability to drop your gear off if ended up in the next town over. in and out within 10 minutes. as soon as we walked in, we were greeted and helped. we were matched with gear immediately based on our needs and given information about where to go, what fish we could see, etc. read more

My gear worked great, but I also knew what to look for while renting. My girlfriend on the other hand had a few problems. This was her first time snorkeling, which she let the employee know. They weren't helpful at all. He handed her gear to put on and said it was fine. She asked how things should fit and was given short responses. When we got to the ocean and put the gear on she didn't understand why water kept getting into her spout(?) and found out it wasn't clicked together properly. Then her fin problems started. One would not stay on. We found out that was because she was given two different sizes. When we returned the gear and told them we were unable to snorkel together due to their error the response was, "Sorry." There was no attempt to reconcile. We paid $81.25 for their best gear. It was very frustrating. I do like that they are conscious of the ocean and sea creatures health. read more

Very pushy and over priced. The owner was over the top trying to sell excursions. I am on vacation and do not want a hard sell. Go somewhere else. read more

Thank you for a wonderful and great experience.. And great prices too!! Equipment was flawless.. Thank you..

Decided to rent snorkel stuff instead of take our own this time because of airline baggage fees (and hassle). Snorkel Bobs was a great place to rent. Great helpful staff. The stuff we rented was WAY better than the stuff we owned. And I got a vision correction mask which was perfect. As advertised, it's well designed stuff, easy to use, easy to adjust, easy to breathe thru, connectors are solid, and it seals well. Very comfortable. Easy pickup process. Were drawn in a bit by the cheap deal, but ended up with the expensive package ... but it was well worth the money. They put each person's stuff in a mesh carry bag, also solid and helpful. They have a return slot in the door so it's even easy to get it back to them. Highly recommended. read more

We rented 3 sets of snorkel gear for a week. The gear was in great condition and the bags to tote them in very helpful. Jake gave us amazing service! I would highly suggest using Snorkel Bob's in Kapa'a. It was well worth the cost. read more

Snorkel Bob's In Kauai was so amazing to my family and I! Made our whole trip, Snorkel set, amazing! Kalamaku luau even more amazing! To top it off free Boogie boards for the week just because we scheduled a luau with them! Rich was awesome, definitely going to visit them upon our return to Kauai! They made me feel like family and that is PRICELESS! read more

We rented masks and fins for our family of 7. They charged us $45 per day per person for 7 days. I was not happy with the rate. They told us if we returned the equipment on Thursday, we would only pay for 4 days. They said this a couple of times when we rented the equipment, but my brother-in-law, returned his equipment earlies and they said the same thing. When I returned the remainder of the equipment, they charged us for the full week. One of the staff was great, but he was not there for the return. The rate was outrageous. read more

Follow the "Ultimate Kauai guidebook recommendations". We allowed them to talk us into upgrade no difference from borrowed gear at rental homes in the past. Customer service good. Be aware of rental time as they do not prorate. We rented at 2 pm and a hour + drive they needed to be back by 2 the next day. We couldn't return until 4 pm so we paid rental until 2 pm the next day. No discount for multiple day rental. read more

Absolutely awful. Snide employee, rushed us through the process, was impatient with my son and dismissed my questions, hurried us out the door. Charged a fortune ($45/week per person). We used their equipment the first week of our stay but wised up by the 2nd week. Take our advice, save yourself the hassle, go to Kapaa Beach Store - great owners, 1/3 the price of Snorkel Bob's and good advice on sweet spots to snorkel on the island. read more

Was rushed to pick out gear for family of four and questions were not welcomed much by guy that was "helping" us. Girls there seemed nice. He tried to overcharge us for an extra day when we returned equipment. We were on way to airport and he insisted we owed for an extra day & charged us for it. I called back from airport and spoke to a pleasant gal and she refunded overcharge, apologized and said we actually had until next day to return equipment!!!! Watch out this guy may be knowledgeable but quirky and dishonest. Everyone else on Kauai was wonderful!!! read more

I had a horrible time reserving my equipment online as their site didn't work very well. After an hour, I finally got my snorkeling great reserved. When we got to Kauai and went to pick up our gear, there was a guy and his dog sitting outside with a sign that said "Do not disturb!" I told my husband that he looks grouchy and did bother him. He ended up being the manager, Richard. He was really pushy to up grade our equipment, and my husband did. He then tried to push excursions on us. We told him we already had everything booked. He started bashing the companies we already had arrangements with. We went on a dinner cruise on Captain Andy's, which was outstanding. He wanted me to cancel my snorkeling trip with Captain Andy's and go out on a zodiac. I told him I have a bad back and neck. He told me to just not tell them.... Seriously???? I was so put of by Richard and his pushy sales tactics. I never had any issues with the Snorkeling Bob's in Maui. I'd never recommend this location to anyone! read more