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    SoCal Stuttgart

    3.7 (3 reviews)
    Closed 9:00 am - 9:15 AM

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    Mazda of Valencia - My mom and her car

    Mazda of Valencia

    (183 reviews)

    The business recently changed hands or rebranded but I can tell the owners and staff are trying…read moretheir best. Came in for some work last week, and had to come in again this week to get an ordered part installed. Both times, no issues. And the video evaluations work really well. But I want to focus on the second follow up visit to get the part installed. I had scheduled an appointment and showed up early. I had to be while-you-wait. I didn't have time that day to drop off. I'm skeptical by nature and automatically get anxious about unforeseen delays. I always make a point to be super-polite, but the team could sense my time was limited. It felt like they put in a little extra hustle and got me out of there in just under an hour, including a quick car wash. No issues, no delays, fair price. I really appreciated that. Thank you. The only small critique I can offer is the EDM music played in the waiting area was too loud for me. I felt more comfortable waiting outside. Otherwise, it was a positive experience. Please keep up the good work!

    Special shoutout to "Rick" @ Parts department , I had to order 2 special parts - took some time to…read morelocate exact order # , but he spent ample time with proper explanation about the part. One of the part I needed - I was forced to buy entire assembly for brake fluid reservoir (even though I only need a torn strainer) he recommended that I check out "after market " products - he even helped me to look up on google search. This dealership go above and beyond to help customers - from my buying experience back in 2022 and services and parts department. Kudos to Hello Mazda of Valencia. I am considering another Mazda car soon.

    Magic GMC - New 2026 GMC Denali EV

    Magic GMC

    (10 reviews)

    This is my second positive review for Magic GMC Manager John and his staff, in recommending this…read moredealership for your auto needs. Being locally owned makes a huge difference, as they appreciate your business and they sincerely value customer satisfaction. I'd like to make a special shout out to Linda in the service department. She's been my service advisor for the past 10yrs and wouldn't trust any other dealership else to service my car! Linda is the BEST and I'm truly grateful for always accommodating me, whether it's a simple oil change or a complex problem that happened a few months ago when my car wouldn't start out of the blue! Linda has ALWAYS been there for me regardless, along with her other regular and new customers too. She always makes time to take care of every situation, even past her workday to ensure everything is completed. I have personally witnessed this more than once, as I was one of those customers picking up my car after service department had already closed for the day. I'm giving this well-deserved acknowledgement to Linda at Magic GMC for being an outstanding service advisor, not only because she's extremely knowledgeable, attentive, friendly, but most importantly she genuinely cares about her customers, always taking the time to explain in simple understandable terms any maintenance/issue. Without a doubt Linda's professionalism and exceptional service is truly a great asset for Magic GMC along with THE REST OF THE SERVICE TEAM that contribute their everyday hardwork which, the customer's eyes may not always see in the public view. Thank you Magic GMC!

    I'll be honest!!!…read more 3-Star Review I am somewhat happy with the vehicle I purchased/leased, but my overall experience with GMC in Santa Clarita/Valencia was disappointing. The pricing did not feel very competitive, and after being placed on hold for an extended period of time, the final price increased significantly due to changing corporate deals, incentives, and other factors. That was frustrating and left me feeling like the process could have been handled with more transparency. The biggest issue for me was communication, follow-through, and customer service. There were multiple times where I felt I had to chase answers, and even then, there always seemed to be some kind of excuse or lack of clear follow-up. In today's world, with modern technology and communication tools, I expected a much smoother and more professional experience. While I understand the dealership does not build the vehicles, they do represent the brand, sell the vehicles, and manage the customer relationship. That part of the experience matters. Unfortunately, it felt like once the sale was the focus, the relationship became more transactional than genuine. I am giving three stars because I do like the vehicle, but the dealership experience itself needs improvement. Hopefully management reads this and takes the feedback seriously, because better communication, transparency, and customer care would make a big difference.

    Lexus of Valencia - Alfa Romeo Giulia

    Lexus of Valencia

    (849 reviews)

    UPDATE: dealership did the right thing and they went ahead and replaced my hood struts at NO COST…read more Plus they filled my tank. Thanks Ali(Service Manager) for your help! BUYER BEWARE!!! I bought a vehicle(Lexus RX350 F Sport AWD) here in March, 2026. It's a pre-owned vehicle and I had it less than a month and put less than 500 miles in it. I went to check the oil level and washer fluid (4/10/26) and at that moment I discovered the hood struts were shot. They would not hold the hood up. I reached out to Gregg(salesperson) and I told him the issue and he said to bring the vehicle in to have them check it out. I want to point out that I live about 65 miles away from this dealership and without traffic it usually takes 1hr and 15 minutes, with traffic close to 1hr 45mins. With that being said I took the car in today (4/11/26) and arrived there at around 9:15am and they took the car in and it took like 2hrs for them to come out and tell me that yes the struts were shot(shocker) but then Jack the service advisor told me the "good news" that they would cover half and I would cover the other half. My share would come to $450!! I just spent close to 30k on one of their vehicles and they refuse to replace a part that was more than likely overlooked before the vehicle was listed for sale! Keep in mind the car is also missing the cargo cover which they claim some cars come with it and others don't depending on the packages the vehicle is equipped with. My vehicle has almost every package except for the triple beam headlights and surround camera. That cargo cover alone is listed online for about $700. The car is also missing the owners manual (which is fine, you can download online) I just wasted 6 hours of my time for them to tell me they wouldn't cover it. Gregg is probably the only positive in this whole story as he offered to fill my vehicle before I left. Thank you Gregg for at least trying to make the whole situation a bit better. I give Gregg a 5 star rating but the whole dealer doesn't even deserve 1 star.

    From drop-off to pickup, everyone at Keyes Lexus of Valencia is amazing!…read more My service rep, Jesse Colon, is a rockstar. He provides service with the efficiency, attention, and care of a neighborhood mechanic. I especially appreciate how he makes you feel like you're his only customer. He remembers you and works hard to get your vehicle serviced quickly and at a time that works for you. Jesse is a true asset to Valencia Lexus! I also appreciate the projected costs and photo documentation of recommended repairs, which help me plan accordingly. You'll definitely be seeing more of me!

    SoCal Stuttgart - usedcardealers - Updated June 2026

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