Eddie is absolutely phenomenal! Talented hairstylist these days are very hard to find and Eddie is…read moreunbelievably seasoned full of knowledge and gave me probably the best haircut that I have had and at least a decade! I wear my hair very long and Eddie was successful in layering my hair enough to Have it perform and sit nicely while also still keeping it long! I left the salon with shiny hair light ceiling, but the best part my hair was still kept successfully long that not a lot of people noticed that I actually got a haircut! Which for the women who like to wear their hair long is honestly the best feeling ever! Eddie knows exactly what he's doing so much so that I would take a flight from Big Sky Montana back to Laguna in three months just to get my haircut again! Thank you so much for this positive experience and the best haircut ever! Bravo!

Wow... I'm shocked to even have to write this review. I will start out by saying that the owner has…read moreoffered me a full refund. I am going to take her up on that, considering the fact that I left this place with a botched haircut from a stylist named Cassandra. I did not let the owner know that my cut was unblended and poorly executed, because I had not noticed until yesterday. This was after I got a closer look at my hair and after the blowout faded. Unfortunately, as clients, we don't get to see all the mistakes when we leave the salon with a blowout because it hides a lot. Especially with layers. I'll spare you the all gritty details because I've already made the owner aware of Cassandra's awful attitude. However, for context, I saw her twice total and got a weird vibe from her the first time, as she made me feel like an imposition for having dense hair and running into her next appointment. Mind you, I considerately got there 10 minutes early to give time for my first appointment consult. She was visibly annoyed throughout the appointment and did not try hiding it. When I got there for my second appointment (again, I wanted to give the benefit of doubt because I did like the results first time around), I was met with immediate hostility. I was so confused. I'm a nice person?! So, as soon as I realized that she wasn't having an off day (during my initial experience) and this just happened to be how she is, I was concerned. She was unbelievably passive aggressive and rude. At one point, I told her assistant that he was doing a great job because I could tell that he was just starting out. Cassandra interjected and said, "he is doing a good job but he needs to learn." Who says that to a client...? And why not just let the man enjoy a compliment? When I called the owner to let her know, she did express that Cassandra is not a warm person. But this went way beyond that. I'll post photos of my botched cut as well as the inspiration photo that I showed her- which by the way, when I presented my inspo photo, Cassandra asked, "what's wrong with that girl's face?" You would think this would be common sense, but when your client is showing you an inspiration photo, maybe don't make fun of it. Again, common sense. All in all, I got a bad hair cut with extra attitude on the side. I'll pass on both.

Melanie Hanna at Serandi Salon is seriously an angel & god sent! I have been blonding my hair for…read moreover a year but there was so much damage, it was somewhat over processed, fried, & dry, & she restored it & brought it back to life. I'm so grateful for Melanie. She has an eye for detail, & knows how to work efficiently as well as delivers what you are wanting & I love her honesty! Book her for your next hair appointment! Love her!

today, I had my appt. with Melanie, my hair was a mess, different colors, dull. I'm one of those…read morepersons that tries to stay away from beauty parlors. most the time I do my own hair. now you know why I was a mess. But , anyway , Today my appt. with Melanie was a very nice experience, She is Wonderful and took her time and experience to help me with my hair. she is very Sweet and great personality. And does a very good job. I Highly Recommend her.

If you're considering extensions, you have to book with Rose. She legitimately gave me the hair…read moreI've always wanted! Not only that, she has the best energy and you will love hanging out with her. Aside from the extensions, she gives the absolute best blow out! Don't skip the Headspa treatments either- without exaggeration, this is one of the most relaxing self-care treatments I've ever done. The salon is a truly lovely atmosphere! All of the people are so kind and you will feel so welcomed by every single person who works there! I'm so glad I found Rose and this salon.

Disappointed and Won't Be Returning…read more I got a haircut from Stephanie. She was nice, but I asked for a cut that would take off the damage and remove weight from my long hair while keeping the length. Instead, I got maybe an inch off with minimal layers -- my hair felt the same, just slightly shorter. A few weeks later, it still feels heavy and dull, exactly what I was trying to avoid. To make it worse, when I asked if a small adjustment could be made, I was told I'd need to pay again. Seriously? That response was unprofessional and dismissive. Any good salon should stand behind their work, especially when the request is reasonable. It was also expensive for what it was -- definitely not worth it. And yes, I tipped well. They could've easily made it right and kept a loyal client -- instead, they lost one. Just be aware: if you're not thrilled right away, don't expect much effort to fix it.

This review is for expert hair stylist Marina Romero…read more I have seen her twice a week going on more than 2 years now. We were so fortunate to have found her after we moved from Manhattan Beach to make the OC our home. Marina (from the US, and she has has an Italian heritage) is incredibly professional and extremely warm, a calming presence, fun to talk to, educated, well-traveled, keeps up on trends, she is so kind, and Marina is SO good and excels in all areas with different types of hair. She can get along and be professional with people from all walks of life and individuals with different personalities - so very professional in that regard. (I found Marina when my hair color needed to be corrected in the worst way, I tried 4 people before miraculously finding her!). Marina has now also been an OC girl as she has lived by the coast for many years now. Her skills and her demeanor are wonderful (she is a joy to chat with) and her expertise as a hairstylist is beyond excellent - I am talking about her ability to complete: hair dye/color (they do this at this salon!!!), men's hair cuts, extensions, full MAKE-UP, children's hair cuts, up-do's and blow-outs (hers stay clean and hold - and I have had blowouts on a weekly basis for the past decade, Marina's are the best by far!!). The salon is clean and neat. The stylists and staff have comraderie and are all sweet, courteous, and professional.. My husband is of Irish/English heritage, Marina does his hair cuts and it just looks amazing and the haircut is always completely even as well. Marina is like a superwoman when it comes to hair and makeup. She - without a doubt - has a gift for this field. Also, one of the things that I love most is that Marina books clients in a way to add time, so she is never rushing, she builds in time for anyone running late. Our family and my husband's job is so scheduled, to put it mildly, Marina has not forgotten or been late for an appointment in over 2 years. We do not know what our family would do without Marina! We like to come earlier (like 9am to noon, living by the beach we always tend to go early before crowds or late to avoid crowds that may come in) there is a big parking lot right by the salon. My kinder daughter absolutely adores Marina as well. Thank you Marina!

First time booking a blow dry and style here and had an amazing experience! I was so lucky to have…read moreMeggy as my hairstylist! She made me feel welcomed from the second I walked in. We had great conversation the whole time and she was able to get my hair looking amazing for my special night! I definitely will be coming back in the future for a special occasion.

I have been going to ROOTS for YEARS! It's honestly my favorite store ever. I buy all of my skin…read morecare and makeup from here. I fully trust Laura with all of her beauty recommendations and I always learn so much from her about makeup techniques. She is not only an expert at all things natural beauty, but she is an EXTREMELY talented makeup artist. I have had my makeup done by her multiple times (for weddings) and she always makes me feel like the prettiest version of myself, naturally. If you are a local, you need to check out this store. Every time my friends from out of town visit, I make ROOTS a spot on our to do list as if it were Disneyland, that's how much I love this store. IT IS MAGIC!!!

Theeee best beauty shop in Orange County! The owner Laura is so friendly, attentive and she…read moreremembers everyone, even if it's been years since your last visit! You will only find the best products here. Most are organic with high quality ingredients. And you can try almost everything first right there before buying. Whether you need makeup, brushes, shampoo, soap, nail polish, SPF, or moisturizers, this is the place! Oh and there is a free parking lot for the store. You can access it off of Ocean Ave, which is a one way that starts at Forest Ave. The first available entrance on the left is their parking lot. An attendant will ask you where you're going to make sure you're in the right place. All you have to do is mention the name of the store, and you're in for as long as you need. You will just need to show your receipt when you go back to your car.

Greg is awesome! My first time at the studio after my stylist of 18 years retired. Greg is super…read moretalented and did a beautiful job with cut & color! Will definitely be going back!

I accepted your $210 refund, but because I was busy attending to my special needs daughters medical…read moreissues the day you sent the text - and I did not respond until the next day - when I politely asked you if I would receive the money back on square - you did not respond to me! When I sent you a text the next day asking for a response- you said no refund - you don't get to slander me and get your money back too. I most certainly did not slander you in any way - I simply told the truth of my experience. First of all you were the one who made the offer of refunding $ 210 out of the $ 395 total I payed to you. I'd be happy to post my receipt (s) to back up my claim of what you charged me. Secondly when you asked me if I wanted low lights I clearly stated no I wanted to go blonder for the summer. The second time I went to you - to have you fix all the low lights and toner in my hair that made it more brown then blonde- you turned my hair a brassy yellow orange. I did recently go to another salon where I got the perfect blonde color with not one excuse as to why that shade could not be achieved and the perfect shag cut which I told you I wanted and you said you could not do with my texture. The first photo is after I went to another salon and had then fix what you did. The second photo is my hair after you colored it- a lovely shade of orange!

I just had my second bridal hair trial with Riri and I'm honestly blown away all over again. She is…read morethe perfect combination of professional, talented, and genuinely kind. From start to finish, she made the entire experience feel so easy and comfortable! What I love most is how attentive she is, she really listens to what you want and then brings it to life even better than you imagined. She pays attention to every little detail, and you can tell she truly cares about her clients looking and feeling their best! My hair came out absolutely perfect! So chic, classy elegant, and exactly the bridal look I was going for. It also held beautifully, which is so important. On top of that, she's just the sweetest person, which makes the whole process even more enjoyable. I feel so confident and excited knowing she'll be doing my hair for my wedding day. Highly, highly recommend!

Roya did my hair for my wedding earlier this year. My hair looked great for most of the day, and…read moreshe is clearly very talented. However, there were some downsides to the overall experience, especially given the premium price and the fact that I booked her for two looks and all-day touch-ups. Roya arrived to my bridal suite wearing a "MIGA" ("Make Iran Great Again") hat, a slogan modeled after Trump's MAGA movement and associated with political rhetoric about Iran. Regardless of personal beliefs or current events, wearing anything political as a wedding vendor is very unprofessional, especially when there is a chance of you being in bridal suite photos. Thankfully, my mom and maid of honor asked her to remove it before we headed to the venue because i didn't want my guests to misinterpret her hat, but the situation stressed me out on what was supposed to be a peaceful and relaxing morning . And the hat appeared in my wedding photos/video and I had to ask my videographer and photographer to make edits. She also ran about 30 minutes late to my trial and arrived 40 minutes late on my wedding day past my requested start time. I anticipated that she might be late based on reviews and prior experience and adjusted my timeline accordingly, but that is not something a bride should ever have to plan for, especially at this premium price point. Lastly, she left right as my reception began, despite me paying for touch-ups throughout the wedding. At the time I was fine with it, but by the time I cut my cake and after dancing, my bangs looked sweaty and no longer appeared polished. I am not sure if this is typical, but I wanted to share my experience.

I had the best experience in the salon with Rose, I was in bad need of a hair makeover and told her…read moreto do what she thinks would look best and I am in love! I feel like I'm 10 years younger and I can't wait to get my hair done again! She warned me about parking but with her direction I was able to find a space easily. She also provided water and we had great conversations. I can't recommend Rose enough for hair! Pix of me the day after my hair was done!

I have been seeing Heidi for years and she has taken my hair from broken and damaged to long,…read morebeautiful and healthy. She always goes above and beyond to make my hair look and feel beautiful. Heidi is the best!