I made an appointment to sell some jewelry that I no longer use, and I had a truly wonderful…read moreexperience. Each piece was examined very carefully, and everything was explained to me in detail. I was impressed by the level of professionalism -- truly a professional among professionals. Even though I had very little knowledge about jewelry, I never felt anxious or pressured at any point. I felt completely comfortable and confident in their expertise. I was also told that they have been in business in Hawaii for decades, which speaks to their credibility and trustworthiness. I genuinely believe this is a shop you can trust.

They have been in business a long time here and they are honest and forthright about pricing and…read morehelpful answering questions for novices like me. I had a bracelet from anti that snapped and couldn't really fix it. I was shocked and how much gold is worth currently. Sometimes you wait outside if he's with other customers for privacy. I highly recommend them.

I went in the other week just to see what my chain was worth. I see all the great reviews so I…read morethought it would be great experience. John was a little cold at first, but it was because he was trying to explain to me that I could get more money if I looked around. I have not used this chain in over 20 years, so I just wanted to dump it. If John wasn't the exceptional and honest man, he is, he would have convinced me to sell my chain that day and take my money. Very honest man, I will definitely be doing business with him in the future. Please go check him out.

excellent service excellent price very helpful. Recommend.A++++++++++++++++++++++++++++read more

Gary is who you go to. In fact I will probably only do business with him moving forward. I was a…read morelittle hesitant meeting up with him for an appraisal, instead of inside a business, but I'm glad I did. He is the most knowledgeable and generous man in the business. Probably one of the few fair guys I've worked on the island. If you're reading reviews to see who is absolutely trustworthy, you can stop now because it's this guy.

Gary is a true professional. The entire transaction was excellent. He's very responsive and…read moreinformative. Will happily use the services again if I ever need them.

5 star service! These guys are solid and experts in the game. If they don't have it, they are the…read moreguys who know a guy. Been doing business here for a few years now! Reliable and dependable.

Took a diamond and gold ring there to sell was not happy with the price I was given however I went…read moreto the Alamoana hotel where they advertise buying diamonds and gold this weekend and they offered me 40% of what Honolulu Trading Company offered. They are the biggest rip off this people at Alamoana hotel. I wouldn't even bother going there.

House of Diamonds is the first and last place you will need to go if you are looking for an…read moreexceptional piece with outstanding quality and a one of a kind shopping experience. The atmosphere is friendly and relaxed, and we didn't feel pressured into purchasing. We were helped by Lorah. She is very knowledgeable and takes the time to ask questions to better understand exactly what you are looking for. She helped guide us through the entire selection process, and really made us feel comfortable so that we were 100% satisfied with our purchase. She also took the time to learn about us and our family and made the whole process very enjoyable - a truly rare experience these days. Thank you to Lorah and the rest of the staff. House of Diamonds is the best jeweler on the island. I recommend them to everyone, whether in the market for something small or something uniquely unforgettable. You will absolutely not be disappointed.

Huge thank you to the House of diamond staffs and especially Lorah and to the Owner Doron. From…read morestart to finish Lorah educated us about diamonds from what I'm looking for. Really recommend shopping here than any other Jewelry stores. Customers service 100 percent satisfaction. Definitely coming back here again! ‍ -Marc & Aileen

Great store and the people were very helpful. Easily the best coin shop on the island.read more

Pleasure to speak to. Informed about all gold prices. I plan to do business with this company. Also…read moreopen on Saturdays!

Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

Worst customer service. I was the first in line when the store opened. The receptionist took down…read moremy name and number and said someone would be with me shortly. I was browsing and awaiting for someone to help me and I noticed that everyone else that came in after me was being helped. I waited 15 mins and still no one came to help. I went to the receptionist desk (different person) and I asked if I needed an appointment to be seen. They asked if I checked in and I said yes, I was the first person on the sign in sheet and I've been here for 15mins with no help. She casually said "oh ok" staring at her computer screen and said "I'll try and find someone to help you" without looking up. I declined and left the store. I've done business with them a few times over the last 15 years and this was absolutely the worst I've been treated. It's service like this that makes me not want to support local businesses and just go with a bigger company.

Highly recommend coming to Waikiki Gold & Silver if you're looking to either get top dollar for…read moreyour goods, or even purchase! My sister and I have been coming here for about 2 years now. Bought multiple pieces of jewelry last year, and sold a piece this year. Alex is great. He does the testing right in front of you and also is very speedy with service. Communication is very clear and they do not try to rip you off. Mahalo for the good customer service! Will be back per usual!

Very friendly and accurate readings of gold and silver. They pay cash and are quick. Mom and pop…read morestyle shop which I like; means you're supporting local and a small business. Will come back in the future for my selling needs!