Eli Novak was one of the best broker of SONIC AUTO Transport, very well coordinated, polite and courteous my 2 cars were transported from CA to SATX right on time, no issues at all, the driver was very pleasant too. Highly recommended. EMS read more

They lie and cheat. They stole $410 from me!!! Promised pick up on two different days but the driver didn't show up but Sonic still charged my credit card $410. Stay away from them. read more

Terrible experience will never ever use again or recommend it ever they didn't even pick up my car. Every time I called they said that somebody would reach back out in 15 minutes and that never happened. No one could give me an exact answer. The first person canceled picking up my car and I never even knew until I called them like five times. Then they said they would reach back out every single morning but didn't for two days and I would have to call and then they wouldn't know an answer for me. Not worth it at all. Mind you my mom found a new company and my dad texted that to them and they said "you let your wife pick a place" CRAZY. read more

Updated 10/20/25 - In response to Sonic's response, where & when was I told the carrier wasn't able to get to my vehicle that day? Please provide that proof because it's not in the texts, nobody ever responded to my phone call or two emails. Still waiting on a manager to contact me. More lies. Again, DO NOT TRUST THIS COMPANY! There are TONS of brokers out there. Pick another one or you'll be lied to and it will cost you more money. Also, if you see this review, you now know what questions to ask other brokers. I'll go write a positive review for the transportation company because they were great! Terrible! My husband needed his company vehicle transported from NJ to NY immediately (same day). Tyler Ross was my rep and I signed a contract for same day pick up at $300. Around 5:30pm, I was contacted by Tyler letting me know he found a company to pick up the car. I was not even aware that Sonic was not the one transporting the vehicle. At this time, I was told the price was $500; $100 to Sonic & $400 to the driver. I argued this because I already signed a contract at $300. I then received the attached text indicating he "forgot to mention" the pricing difference. This was unacceptable. I asked for Sonic's fee to be waived, that was denied. At this point, I did not have a choice but to pay the $500 because it was now 6pm and the car was unattended in a parking lot with the keys in it in a different state. The car needed to be picked up ASAP. I continued with the transaction. I was then told I had to pay $150 right then via credit card which I did. After that transaction was completed I was informed I had to pay the driver $350 cash at arrival. I asked for the driver's info. When provided the driver's info I reached out to him to find out the details of pickup & delivery. The driver told me he would not be picking the vehicle up until the following morning after 8am! What! Tyler had lied to me through the entire day. The driver was very nice & got the vehicle to us with no issues & payment was as expected, $350. The driver even told me to never trust the companies because they always lie. He does not work for Sonic, he is outsourced. I do not recommend using Sonic. I followed up with an email asking to speak with a manager twice with no response. They will be hearing from someone soon. read more

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Good service and very flexible with my schedule. Amazing guy helped with everything. Would use again

Sonic was terrible. They delivered my car 5 days late and would not respond when I tried to find out why it was taking so long. Albert's customer service was awful. I would never use this service again and would not recommend them to anyone. read more

My Sonic Auto Transportation Agent Christian Wooods, was very personable and treated me like a person. Any concerns that I had, he was able to help with them. This industry is brutal; however, his service was the better half. For those leaving negative feedback, please understand it isn't really the company. It is the drivers who put a black eye on it.I would highly recommend. read more

I used Sonic Auto to transport my dad's car from CA to TX. There was a hiccup in communication between me, Sonic and the hauler, but everyone was very easy to work with. The hauler was ready to take the car a day sooner than discussed, making the delivery date a day sooner. This was an issue since I would not be in town for the car's arrival, but we worked out a different delivery arrangement. Everything worked out in the end, and I was very appreciative of the ease of communication and customer service. read more

Great reliable service. Picked up and Delivery on time . Great communication, great customer service. I would definitely recommend and use sonic transportation again. read more

Albert helped me ship my Tacoma from Orange County, CA to Prescott, AZ. Tough route but Albert got it done for an amazing price. Perfect transaction and glad he was persistent in finding me the carrier that would come out of their way. Thanks Albert for the great service. read more

I almost shipped with this company. Luckily, i saw the red flags when they kept changing the prices then became extremely rude and called me a "clown" because i didnt want to pay $875 when i was quoted $500, Then told me they would make sure that no other car shipping company would transport my car. HORRIBLE! BEWARE of this broker/company! read more

DO NOT USE!!! BAIT AND SWITCH PRICES!!! Driver canceled the day of the scheduled pickup and then, they more than doubled the price. They say it can change due to circumstances; however, what they do is wait till the last minute, cancel drivers then change the price in the contract. Then they ask if you want to cancel, DO NOT UNDER ANY CIRCUMSTANCES SAY YES, OR RESPOND TO ANY TEXT MESSAGES. They will charge you a 200.00 cancelation fee and claim that it was you, not them who canceled and broke the contract. Punitive cancelation fees. Shady business practices. I would pick literally ANY other transportation company. read more

The driver who supposed to pick up my car, was not able to get my car due some circumstances beyond his control. I called Jasmine and she quickły found me another driver, so my car can be shipped according to my request. Thank you, Jasmine for your help. Unfortunately the price was higher than the first choice. Thanks again my car was shipped and got safely to the destination. Thanks Jasmin. Order ID 21838224 read more

Terrible service, took my deposit and never showed up. No contact after taking my money, would not recommend.

Avoid Sonic. They assigned a driver who arrived a day late with contradictory excuses. Most importantly, the driver arrived in a different truck than the one listed on the insurance certificate provided. The truck they actually used only had 'Personal' insurance, which does not cover commercial transport. Sonic refused to refund my deposit even though they failed to provide a properly insured carrier. They prioritized their fee over the safety of my vehicle. Proceed with extreme caution. read more

Worst ever! Sent in my quote request stating that I DID have items in the car and got my quote which was 675. The morning of pickup I get a call stating it was now 1050. Upon taking the car to meet the driver I'm told it will be 200 more. I inform the broker that I'm not paying the new amount, he speaks to the driver, driver comes back and says everything is ok and puts the car on the truck. As driver is approaching drop off he informs mt daughter of what's due and SHAZAM!! The 200 bucks is back on and I either pay it or the car stays on the truck. This is a college student, mind you. Well played Sonic, you got your money after all after terrifying a sweet young girl. Can you say extortion?? Bottom line, don't fall for the bait and switch. I did twice read more

Sonic is a dishonest company. Order # 21734910 We initially agreed on a $900 fee to ship my car from Florida to California. However, just one day before pickup, Sonic suddenly increased the price to $2,350. When I called back, the price was then lowered to $1,200. I decided to use another shipping company instead, but Sonic threatened to charge me a $200 cancellation fee. Later, I discovered they had already charged $100 to my credit card without my authorization. I will be disputing this charge with my credit card company. This entire experience was extremely stressful and unprofessional. Sonic's strategy appears to be bait-and-switch: they lure customers in with a low quote, then claim at the last minute that they cannot find a driver for that price. By that time, many customers feel pressured to accept a much higher rate because it's too late to arrange another shipper. I will never do business with them again and strongly advise others to avoid this company. read more

Jasmine was very efficient and kept me well informed on all aspects during the shipping process. She was very timely and notified me of unforeseen changes as they occured. She had a very can do attitude during the process of pickup all the way to delivery. Excellent performance! read more

Lousy company. Did not pick my car up when promised on 3 different occasions. No communication or calls returned.

The transportation was easy, convenient, and very quick delivery. I have no complaints and would recommend. A++++++ Easy communication read more

My experience wasn't a good one with this company. I thought I researched items completely only to find out they do not honor any agreement. I was told they needed to locate a driver so I was patiently waiting only to be told that the amount agreed upon would double. When asked about the agreement I was told it was only a quote. When the company actually arrived to pick up the vehicle, I was told the price would increase (yet again) and it tripled the original quote. I contacted Sonic as the broker and was told they are checking into this and to do, I have not received a return call. I do not recommend this company to transport your vehicle. I hope this helps someone make a better decision. I can say my vehicle did arrive at my location timely once it was picked up. read more

Sonic Auto Transportation - The picture clearly shows the size of the vehicle and the attachment - Vehicle Shipping Near Me - Costa Mesa, California

Literally the worst people you can ever involve yourself with. I was getting two of my vehicles shipped from NY to TX and was getting the run around. They will do a bait and switch on you and the woman I unfortunately had to deal with, Grace, was not effectively communicating or explaining the process to me and they have the call logs to confirm that. Don't waste your time with them. Edit: "As per your records", you have nothing because when everything became an issue, I was told that you guys would listen to the recordings from the numerous calls and send a recording of Grace explaining everything. I never got said recording because she never explained anything or communicated effectively lol read more

Spoke to Stefan over the phone, he answered my phone call and answered all my questions. One of the drivers fished me out of California and took my vehicle home to Nevada. read more

I had a very frustrating experience with Sonic Auto Transportation and would not recommend their services. I hired them to transport my golf cart from Indio, CA to Springfield, OH. We agreed on a price and pickup date, but on the day of pickup the driver texted me that his ABS system went out and he had to cancel. When I called Sonic to reschedule, I was told the price was now $500 higher -- which felt like a bait-and-switch. A week later, they called and said they would honor the original price, so we tried again. The day before pickup, they insisted on a 3 PM pickup window. Since we were driving from Los Angeles to Indio, I explained that was difficult but we rearranged our entire schedule to make it work. My husband even left work mid-morning to be there by 3 PM. At 4 PM, I got a call from a completely different company (never disclosed by Sonic) saying the driver was stuck in traffic and wouldn't arrive until 8 PM. This entire process was stressful, poorly managed, and a huge waste of our time. If you want reliable service and honest communication, I would recommend looking elsewhere. read more

I received a quote from Sonic Transport to transport my car across the country. Sonic transport called and me let me know they would assign a driver within a day. A day later they called and asked if I could be flexible on the pickup time. I said yes. They said they would call back in a day or so with the driver's contact information. They called and said they found a driver, but the cost will be 70% more than they quoted. I told them that it will not work, I have quotes for much less and only went with them because they had a better quote. I said, I want to proceed, but I do not want a 70% increase over their quote and pay more than being offered by other carriers. They then said, to my amazement, if you do not proceed, and want to cancel, you owe us a $200 dollar cancellation fee. I said I am not cancelling, I just want them to honor their quote, to which they indicated they could get their lawyers involved. I read some reviews that they are a bait and switch company, which they appear to be. Stay clear of this business, unethical in all respects. read more

We were transporting a car from Vegas to Denver. I was skeptical of working with a company I did not know. Turns out, I had a great experience with Daniel Alar. He was responsive and flexible to our needs. From start to finish, he was accessible and responsive. He even followed up after delivery of my vehicle. read more

Terrible experience. Negotiated and agreed to a price. On Day of Pick up, Sonic informed the price would increase by $ 500.00. This was the classic bait and switch. Very unprofessional. Terrible treatment. Would not recommend this company to move a Match box Car. read more

My daughter graduated college in CT and we needed to get her car back to TX. Jasmine was great with helping us get this done. She followed up with us and was very responsive throughout the process. Highly recommend! read more

DO NOT WORK WITH SONIC AUTO TRANSPORTATION JAKE JAKE JAKE (424) 600-7470 If you respect your time, your drivers, and your business -- stay far away from this company. We had a confirmed pickup scheduled and the driver traveled hours to the pickup location. At the very last moment, they canceled the order without any responsibility, compensation, or clear communication. Jake, the supposed "agent" handling the order, is extremely unprofessional. He avoids calls, only texts, refuses to give real updates, and disappears when things go wrong. When I requested clarification and tried to call him directly, he blocked me instead of speaking like a professional. This company clearly does not respect drivers or customers. They will double-book your load, lie about communication, and cancel once they find a cheaper driver or another broker. They take no accountability for the time, mileage, and cost that drivers waste traveling to pickup. The way they conduct business is dishonest and unreliable. Their "5-star reviews" are not real -- because no serious carrier or dispatcher who has actually worked with them would ever leave such feedback. If you care about transparency, professionalism, and basic respect -- DO NOT WORK WITH SONIC AUTO TRANSPORTATION. Car was assigned to our company yesterday and it should be picked up today and i talked in the morning and they said . everything is okay but now almost my driver reach the pick up location, they are canceling. Even they didn't call me for canceling, they just texted and canceled. Service requested 05.11.2025 read more

SCAM.......let me tell you how it works. First, they gave me a quote of $750. for my wifes Mini, Then to get me on their schedule, they take my credit card.........then they have 2 dates that they want to work with (4/28 and 4/29).....he knows my wife fly's out on 5/1, so Sonic waits till 4/29 to say that they have a truck but it's just late......By 4/30, they are saying that it's just extra busy. later that day, when its too late to get someone else, (by text) he says he has a carrier but it's $2400. I sent my employee to drive it home because I have no appetite for scumbags **Note. I have emails and texts to prove this read more

Not Honorable. They promised to schedule and deliver a car on a specific time line. I only agreed to them when they agreed to our time line. They cancelled our original driver and we had to make other arrangements. They kept telling us they would get someone but the time line was that day and they had not found a driver. so I cancelled. They would not refund the deposit despite saying they would take the job with the known tight time line. Not honorable!!! read more

easy, smooth very communicative I will recommend them to people to use . Gave service.

beware - do not ever go with these guys - they are pure scammers - everything was a lie and scam - jay talks all the talk but he is head of scamming - they will lie about the pick up and drop off. just to get business they will throw a low price and charge credit card even though they say they wont charge till the driver shows up. all is a lie and they will charge the card. they care about this only. when i contacted the driver company they said they have never mentioned anything in terms of pickup on a certain date and drop off is just random - meaning there is no gurantee - it can be 4,5,6 or whatever days - but sonic/jay wil lie and say gurantee delivery just to get advance charge on card. i would request anyone booking with these guys to think 10 times as they are scammers and this company should be blacklisted on internet. i wish the legal authorities to come into this and arrest these guys before they can scam others sitting in a different country. edit from before - do not believe with the response below. they are pure scammers and they work with taking the advance amount which is scam they work on from every customer. anyone reading this read all the reviews and see how they scam people. their trick is to say a low price - get the business and say exact pick and drop off dates and then pressure you by saying that no driver is available when there are many but they play games as they pick a company random and play around with the amount. all they need is the amount for deposit which they say they wont charge the card which is scam. anyone doing business with this company your money is gone and they keep your credit card and do all scam on it. they are pure scammers who are sitting in a different country and even 10 dollars is a lot for them and they will do anything to make it look all real. i have contacted law enforcement on these guys to have their business taken off the site as they are scamming evefryones hard earned money to make their life comfortable. read more

My experience was great after a couple minor setbacks everything worked out well. My vehicle was delivered on time and in the same condition as when it left. Robin Vasquez did an excellent job and I would use again. read more

Anthony got the job done with strong communication and on time. Price was much higher than originally communicated.

Very deceiving company. Stay away!!!!! They have a cancellation fee (other companies don't), which they work to their benefit because a day before your car is to be picked up they change the final quote so if you don't like the final price guess what? Too bad. You're either locked in or they charge you $200 minimum to cancel. read more

Very disappointing experience. They never assigned a carrier, and I had to keep calling myself just to get updates. On top of that, the price kept changing from $750 to $1,000-$1,200, then $1,500, and finally $1,700. The last time, they said they would call me back, and they never did. When I canceled because of the poor communication and constant price changes, they still charged me a $200 cancellation fee. Companies should be more empathetic when it comes to people's money, especially when no carrier was assigned and no service was completed. I would not recommend this company. read more

Cameron Is The best person to work with. he's very attentive and very helpful. everything was scheduled according to plan and everything was worked so smooth read more

Run for the hills. By far the worst and very crooked. Lo ball quote then they raise the fee days before your car gets picked up. This business needs to be regulated. -10 if negative replies were allowed. Be warned. Check their reviews before using. read more

I highly recommend Sonic Auto Transportation. My vehicle was picked up and delivered promptly, exactly as scheduled. The customer service team was professional, patient, and courteous throughout the entire process. They made the experience smooth and stress-free. Albert Bryant was a pleasure to work with. read more