Absolutely Alex Sr. shipping agent person hold me three days with promise of shipping every day (search for drivers) and raised the price by $180- three days later!!! (50% above quote) BEWARE of this SCAM read more

I don't know how this people treating customers like this and expecting to keep on business they contact me to take my van from Detroit MI to Anaheim CA and they said it will Cost 800$ they end up charging me 1050$ and they had my van delayed for 2 days and damaged my driver door and when I contacted them they totally ignored me read more

Sonic Auto Transportation - Vehicle Shipping Near Me - Costa Mesa, California

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Grace did a fantastic job in getting my car transport Driver was nice and took good care of my car Will use in the future read more

Do not ship with Sonic auto transport. They only tell you we never promised a price, they don't respond to u about how they lack answering texts they don't answer calls, even PRIMO CARRIERS were telling us how come they never answer we been ready for a while lol horrible service. 1150 to 1950 that was my price jump, I negotiated it down to 1350 lol this place is a joke. read more

I was quoted one price and then charged 60% more when it came time to ship my car. Complete bait-and-switch! Customer service was rude, unhelpful, and ignored my messages and/or calls when I tried to get clarity. It's unacceptable and feels like a scam. I honestly don't know how this kind of broker is still in business. I will never use this service again! read more

My car was scheduled to be picked up on Friday of last week according to the dealership, I signed the paperwork needed, Sonic Confirmed, but it's Wednesday my car is not shipped or loaded and they already want to schedule a delivery date for when we are already on vacation. Update: Now everyone confirmed the shipment date for today, the first time the shipping company and the dealership confirmed the same date, and then the shipping company cancelled AGAIN! Now I am on vacation and am super stressed because I don't have a shipment date AT ALL!!!!!!!!! Updated review: I would give negative 5 if I could. So someone by the name of Tracy Mutert who I got stuck with is incompetent. I told her and Mercedes I was going out of the country and that I was not going to be available and she made an executive decision and is having my car shipped to a dealership. I DID NOT authorize that. I was OUT OF THE COUNTRY and told both Sonic and Mercedes until 6pm today. I specifically said my car needs to be delivered to my home per all of my paperwork. read more

They are ripoffs and if you use them you will get burned - I did. They were supposed to ship my car and they took my money and bailed out.

Sonic Auto Transportation is one of the biggest scam company I have ever seen. Specially Anthony! A week ago i wanted to send two vehicles from Colorado to Oregon went online Sonic had the best rating compare to some others. I Booked the shipping for two vehicle for a reasonable price and specific date for the delivery of my two vehicle. When the day came no one called and I had a flight later that day? I called the company asked the status of of my booking they said they could not find someone for shipping it is too low of price no one wants to deliver the vehicle, I had no choice because of my flight but two triple what they agreed too to deliver my vehicle. I know I should have found someone else but I did not have much time. The funny thing is their commission was more than the truck delivery fee. I would advise anyone doing business with them, if you do Make sure plan your trip ahead of the time they will rip you off the last minute. This type of business should not be allowed to operate. read more

Car transport Victory Wenzel Did an awesome job getting my car transported with short notice. Car was in perfect condition and great price. ***** read more

We bought an 750 Li BMW that was located in Wisconsin. The driver took pictures and checked the car for us. Sent us the pics and gave us a thumbs up on the car. Car made it to us in Urah 3 days later without a scratch! Perfect! Total cost was about 200 bucks cheaper than it would have been had we flown out. Not to mention the time we would have been on the road. Overall a great experience. Driver went about and beyond to make sure we got what we paid for! read more

everything was great and communicative thanks to Emma - took down the price, was quick with delivery.

Don't work with this company unless you are okay with days upon days of no communication, unanswered messages, ambiguity, and unless you love stress. They were pretty decent at communicating before booking with them, but once I booked with them their customer support went to nonexistent, probably because they already had my money. I had a lot of problems with the carrier (his truck broke down not even an hour away from where he picked my vehicle up from, which I didn't find out about for 2.5 days .... it delayed him for a week). This broker company, after being hounded by me for days for a solution, hired a different carrier company, but the original carrier wouldn't turn my car over to the new carrier company, demanding gas money or else .... This broker company didn't answer their phones or return any of my phone calls or messages for 4 days. The second carrier company sat around for 2+ days wasting their time, contract in hand, while nobody at Sonic Auto showed any accountability. I found that to be so disrespectful of Sonic Auto. This second carrier company staff were much more professional and communicative than either Sonic Auto or the first carrier (who in the meantime would not release my car although he had been instructed to by both me and Sonic Auto), and they told me that Sonic Auto has a very negative reputation among carrier companies and they were not surprised to have been stood up by them. I will never work with them again. read more

Almost perfect service. They actually asked if they could pick up earlier than projected. However, delivery was much later than scheduled. However, I tossed it up to traffic. Traffic is maddening in Houston and Dallas. Also, the driver didn't speak any English. Happily, I do speak some Spanish. Thank you. read more

It was so easy working with this group. Everything went as planned. Thank you The driver was so professional and kept us updated along the route to Chicago. read more

Sonic Auto Transportation - Vehicle Shipping Near Me - Costa Mesa, California

Eliot Bell did a great job moving our Mazda CX-5 from Minneapolis to Los Angeles, and he did it for a very reasonable cost. The car arrived safe and sound, and Eliot did a great job scheduling the service. I wouldn't hesitate to work with Eliot again. read more

Sonic Auto Transportation - Mazda CX-5 prior to loading - Vehicle Shipping Near Me - Costa Mesa, California

Victory Wenzel did a wonderful job transporting my car from west to east coast!!! Professional. Kind. Communicative. Fast!

Very good service thank you for service an be delivery of car from Illinois to Texas today

UPDATE: They emailed me to try to bribe me with $200 to take this review down. Original review: So I am a 'benefit of the doubt' person, but I am an active participant in that, so I wanted to check into this company and get clear on why so many reviews said there was a bait and switch. The person who I was emailing back and forth with was Levi. I received my quote and asked if this was the final price. He sidestepped that question and said yes this is the price. I said are there are any fees or possibly changes? He said this is the upfront price and no hidden fees. I mentioned the reviews say sometimes the prices change unexpectedly, is that a possibility? He didn't reply to that and sent me a fresh email string with no communication. Unfortunately, I have to assess that this company not only has done this sudden price changes but knows exactly what they're doing and are intentionally manipulating customers. I see the positive reviews and I can imagine those instances didn't require a sudden change so they are good experiences. But - buyer beware - your price could change drastically, they clearly know that, and they won't tell you that upfront to get your money. I will not be moving forward. read more

No stars deserved. I have never left a negative review before. They are unprofessional, can't deliver what they promise (even when it's in a contract). My car was delivered 6 days after it was supposed to be. The driver wouldn't come to our location because it was inconvenient. They are just the broker so don't actually do the driving so they just promise then can't follow through. They also charged me double the original contract agreement. Do yourself a favor don't use a broker go straight to who will actually transport your car. read more

Sonic Auto Transportation quoted me to transport my vehicle at a cheap price which was great, but throughout the process of the 5 day timeline I had little to no communication regarding vehicle pickup. I DO NOT RECOMMEND THIS COMPANY. Called multiple times and was told servicing agent would call me back and nothing. Ended having to pay 200.00 because I cancelled with them on the 3rd day of the 5 day timeline and went with someone else and had my vehicle picked up the next day. Sonic Auto is a no go!!! read more

Beware, quoted 700$, and three days before the scheduled pick up he's quoting $1500, totally screwed me, claiming he "doesn't work for me" only to deliver the car, reduced to $1050 and I told him NO. TOTALLY A SCAM. Agent Tyler Ross, now I am not going to ship it too late to find honest people. read more

Last month I did an extensive search to find a driver to safely transport my car from Cali to GA. Sonic rates were affordable and they were able to adapt to my pick up schedule. I would definitely use them again in the future. read more

Nothing but awesome things to say about our experience. Paul Watson made sure our vehicle made it safely to it's destination with no issues. We appreciated the "keep it safe" weather delay in the best interest of the vehicle and investment. Safe and trustworthy! Would absolutely use again! read more

Overall, I had a great experience, transporting my new car from Seattle to Georgia with Sonic Auto. Andy, my account manager, was perfect in communicating clearly in frequently and coordinated with the driver, who was extremely professional and thoughtful in giving updates on his estimated time of arrival and other details. Overall, it was a great experience at a very competitive price. I would definitely consider using them again. read more

Sonic Auto Transportation - Vehicle Shipping Near Me - Costa Mesa, California

I recently got my car shipped thru sonic. The experience was not pleasant in the fact they quoted me $600 and I ended up paying $1550. They picked up my car 2 days after my original date & I had to spend another $400 to rent a car because of the delay. The driver said he'd arrive on Tuesday, he didn't get there until Thursday. I get that is just a "quote" but I'm just wondering how they could be so off. This is the 7th time I've shipped my car & the first time I've paid more than double my quote. I've always paid my actual quote or just a little bit over. They are just the middle man like all the other companies but if I were to give any advice is, don't go with the cheapest quoted company, they are there to gain your business so you sign their contract which states they have 5 days to ship your car & you can't cancel without a fee. They said they couldn't find anyone to transport it when I had 2 other coworkers ship their car the same day & they paid less than me with another company. So idk how true it is that no one wanted to "pick up" my car. They also said it was a $100 deposit & my deposit ended up being $750 because of the price increase. So just be prepared to pay more than your quote. Also, I was delaing with one person then another person took over & the most annoying thing is she kept calling me to update me with no actual update just telling me the exact same thing. "I am updating you that we're looking for a driver" you are making me answer the phone while I'm at work to basically tell me nothing. An update is new info just an FYI. It just further irritates the whole situation. read more

Price came in higher than originally quoted, but the car was on time. Other than that, everything else was seamless.

Needed my car to be transported from Dallas to Chicago. John Gardner was extremely helpful and efficient with finding the transportation. Excellent communication and handling. Checking up with me to see how everything was going and went. Definitely recommend getting in touch with John for any transportation needs. read more

the office was helpful and kept me informed on the location of a driver with a fair price. the driver was communicative, friendly and seemed knowledgeable of the delivery process and he safely loaded the car read more

I would love to give Sonic 5 stars. Please read to the end. Sonic Broker company was terrific. The staff was very helpful and assisted in meeting my needs. It was a hassle-free process. Sonic representatives were quick to troubleshoot and put the customer first. I had an issue with a contractor, and Sonic stepped in and resolved the issue. The problem was addressed immediately, and my vehicle was transported within 12 hours. Again, thank you, Sonic, for your service and customer care. Issue - The first driver was rude, and I tried to upsell and charge an additional $200 fee because I had items in my car. He was irate, downright mean, and surly. Sonic was very resourceful and understanding. They sent Luke. Luke was a pure blessing and provided care! read more

I went with Sonic because they seemed to have many good reviews but my experience was anything but positive. I was initially told an enclosed trailer would cost approximately $1/mile so approximately $1700 from FL to CO. David then told me something to the effect that he couldn't find anyone that he thought had good insurance for that price but he found a good company for $2250. The driver insisted that he only receives $1500 so it would appear that Sonic took $750 for brokering the transaction. Well the driver showed up 4 hours late and dropped off my brand new car 4 days late, covered in dirty water spots. My car was obviously out of the trailer during the 4 days that the driver's truck was broke down. During the wait for my car, I reached out to Sonic to see if there's anything they can do for me since I was having to use Ubers since my car was late. Sonic said that they would get back to me which they didn't but the driver called me to say that Sonic called him saying that I was calling the police because I didn't know where my car was. Totally untrue. I have tried reaching out to Sonic to see if they would reimburse for the Ubers and each day they say they are reaching out to the driver but I only receive excuses. I feel that Sonic was unprofessional and dishonest. Buyer beware! Alex... so you take $750 commission but no responsibility for terrible service? It was never explained that my new car would be left outside of trailer to get dirty. Your company doesn't return phone calls either. Your agent said you only take $200 commission. read more

Joe helped me shipped my car. Werlin got it there safe and on time . Thanks Sonic Auto Ttansportation!

Had a great experience with Sonic Transportation. Olivia Johnson was able to find me a driver immediately. She responded quickly to all communications and followed up to makesure the driver picked up and delivered on a timely basis. I am very happy with the service especially since I had originally contacted another transport company who said they would find a driver for us and to "wait and be patient". They finally contacted me 2 days after the requested pickup date. read more

***AVOID THIS COMPANY*** By far, the worst experience I have ever had with any vehicle transportation company! I have a signed contract dated 2/19/22 stating the total cost would be $1000 to move my '72 Corvette from Los Angeles to NC. The salesperson, Lucas, assured me that he was in contact with "The Driver" as we negotiated the price and we both signed the contract. The day before our scheduled pick-up on 3/30, I was told that I needed to now work with Marcos. Marcos said he had no knowledge of what Lucas said or did regarding "The Driver". He said that their process was to put our vehicle out to bid and that he did NOT have a driver, but he'd keep looking. With our move scheduled on 3/31, he was only able to locate a single driver, at a cost of $1550, that would pick up the car on 4/1. The driver, Hamid, never contacted me as promised. I finally reached the driver at 8 pm on 3/31. He said he was unable to pick up the car on 4/1 and that it'd probably be 4/2 or 4/3. When I told him that he was the reason that my wife and I were scrambling to replan our cross-country move, he complained about how much stress I WAS PUTTING HIM UNDER. My only option was for a late night pick up. This allowed the driver to take my vehicle and hand me a form in the dark to sign which stated that he had no responsibility for the condition that my car would arrive in, as he was moving it "as-is".. I was then informed by Marcos that my car would arrive on 4/9. Once again, my wife and I had to change plans to now be in NC by 4/8. The car never arrived. When I called the driver, Hamid, he said he wouldn't be here until 4/11. When the car arrived, the hood and windshield had car engine oil dripped all over it from a car leaking above it and it was completely filthy from dirt from the trip. Hamid turned over my car and immediately wanted full payment in cash. I pointed out how the oil was destroying my car's paint and he brought a bottle of water and dish soap and wanted to grind the dirt and oil into my car's paint. When I refused to let him touch my car and pay him in full, he called the police. I took the measly $50 refund and will now deal with the damage to my classic car's paint. The manager, Sam Johns, whom I have been trying to reach for 2 weeks, never contacted me as promised several times. ***AVOID THIS COMPANY*** read more

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Daniel was very helpful through the whole process!! Everything went smooth with his help. The car was picked up and dropped off doorstep to doorstep (literally) without an issues. This is my second time using Sonic Auto Transportation, would definitely use again! read more

worst company ever, they deceive customers into low quotes and instantly raise prices on shipping day. very disappointing customer service, all the staff are dishonest and just trying to scam customers read more

It was the worst experience I ever had in my life. I was quoted a price, but then I was told they had to find a driver and that the price would go up. Okay, I needed the car transported. The price was $1350.00, no problem. They even let us pay in advance - good. The driver contacted us when he got to the vehicle to put it on the truck. He tells us it will not start. We didn't believe him because my daughter drove it to the location where he was transporting it from. Well the driver (Sutulov Andrii) then calls my husband and tell him to give him $50.00 and he would ask someone to jump the vehicle. My husband asked him how to send the money, of course he wanted him to zelle or vinmo it. My husband said that he would cash app it to him. He said he didn't have a cash app, so my husband said what do you want him to do - no response from the driver. Twenty minutes later he sent a picture of the vehicle being loaded on the truck and ask my husband, do I still get the 50 dollars. My husband sent the money to "his cash app" that he now had. Thinking that it would be smooth sailing, we were wrong. The truck broke down. The vehicle was supposed to get to it's destination on Sunday. We had it worked out so someone would be there to get the keys. Now they were saying that it wouldn't be there until Monday or Tuesday. Through a lot of back and forth they finally said the vehicle would be the 10 am Monday. I told them I had no one to be there to get the keys. They then told me they would hide the keys. I said no way. We work that out and I found someone to get the keys. Thank GOD right? WRONG. There were items (very important items) missing. The clothes that belonged to my great nephew. His mother had just past away. That's why we were in Alabama. So now we have to get new clothes and shoes, because he have to go to school. I wouldn't recommend this company to anyone. read more

Good car delivery service. Choppy communication at first but ultimately got the job done at relatively fair price in a timely manner. Mateo Richardson was my agent and did great. Ordered servcie on a Friday got car on Wednesday from SC to south FL. read more

Sonic Auto Transportation - Vehicle Shipping Near Me - Costa Mesa, California

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Sorry ass shipping.. keep on moving.double charge me $1400.. Lost my car in the middle of nowhere read more

Sonic Auto Transportation - Vehicle Shipping Near Me - Costa Mesa, California

Mr. Daniel Alar did a great job in arranging the transport of our Jeep from Dallas, TX to Lake Forest, CA. He also kept us well informed along the way. Thanks a lot Daniel and Team! read more

Wow! Fantastic service! Katherine did a fantastic job of communicating. She did exactly what she said she would when she said she would - increasingly rare qualities in this day and time. I'd definitely recommend Sonic and particularly Katherine. read more

Sonic Auto Transportation - On the road! - Vehicle Shipping Near Me - Costa Mesa, California