Wow! Fantastic service! Katherine did a fantastic job of communicating. She did exactly what she said she would when she said she would - increasingly rare qualities in this day and time. I'd definitely recommend Sonic and particularly Katherine. read more

Sonic Auto Transportation - On the road! - Vehicle Shipping Near Me - Costa Mesa, California

Got a quote from Sonic Auto Transportation to transport car from TX to IL for $475.00. Daily texts and text messages from Stefan Davis. Contacted Sonic Auto Transportation 5 days before requested car shipment and booked them. Continued to receive daily texts and emails from Stefan Davis. On day of shipment (5 days later) Stefan could still Not find a driver, vehicle was needed several days later in IL. Stefan would Not talk on the phone, just text messages. When Sonic Auto Transportation could not confirm a driver I cancelled the contract. read more

I Had my 2015 Ford Transit van shipped from NC to PA with no problem. I have heard alot of things about shipping companies but I can for once I got lucky with a good driver he was on time with pickup and kept me in the loop with a updated Eta unit delivered no damage was on my vehicle when delivered. Keep in mint Sonic Transportation do not own any vehicles for transport they are a transportation brokerage company. The driver that took the job did not speak English but understood the task. read more

we used Sonic to transport a vehicle from Colorado to Texas. Iren Molnar was very helpful. Car arrived without any damage, etc. Driver was helpful. Communicated with us when necessary. read more

I'm very satisfied customer. Daniel was extremely patient looking to find me the best rate possible. I totally recommend this company.

Bait & Switch to the Max. Shady business practice. Go with someone else that will actually stick to their word rather than try to hose you by upcharging at the last minute. UPDATE: my broker Max followed up shortly after writing this review and threatened me. Baaad business. These guys are jokesters. read more

Sonic auto is a scamming lying company that strong arms its customers and renegotiates agreed upon contracts. They had 10 days notice to move my vehicle and didnt make it happen. Everyday they would call and leave a message saying they were working on it. 2 days before the scheduled delivery they told me they would call and give me the details and never called. So the day of the delivery it still was not scheduled i reached out only to get the run around and a bunch of sad stories from Robin about why they couldnt live up to their end of the contract. Later that day they gave me a new price 40% higher then the contract we signed. Then proceeded to threaten me with a $200 cancellation fee when i didnt agree with the increased rate that violated the contractual price and date for the shipment. Eventually Robin got me to bend since i needed the vehicle moved and they were not going to give me the agreed upon price in the contract we signed. Settled on a 20% increase in price and it was shipped a day late. So i had to take an extra day off of work to accomadate the late delivery outside the contract date we negotiated and at a higher price. The lies Robin told me that they were going to wave some of their percentage of the cost was bull$#!t cause they still took the same 20% of the final increased total even though he told me he was taking a reduced cost to make the deal work for all of us. DO NOT TRUST THIS CROOKED COMPANY AS ROBIN IS A LIER AND A CHEAT. In the end the vehicle was shipped without any damage by the carrier they found. BEWARE THEY DO NOT SHIP THE VEHICLES THEMSELVES AND HIRE RANDOM PEOPLE TO DO THE SHIPPING. Just read several other reviews and they offer the lowest price to get you to sign then wait till the day of and then strong arm you into renegiotaiting since they cant find a carrier to take the low price they lure you in with. Then strong arm you into taking it last minute or threaten to charge you cancellation fee. COMPLETE SCAM BUSINESS!!!! read more

Albert was most helpful in getting a car from Minneapolis to Seattle. Highly recommend Sonic!

Truly terrible service. They offered the quote, I booked it online 2 weeks out from the schedule pickup date, and there was no communication from the agent, they missed the pickup date by 3 days with no explanation. I ended up going with a different carrier, Mercury Auto Carrier, who got me a pickup the next day after I called them. read more

I purchased a car for my 16-year-old son that belonged to my good friend from Riverside. I needed it to be transported to Folsom, CA. The company claims to be a broker of transportation carriers, yet they seem to never live up to their promises. My research took me to their website, which claims to have over 5,500 top reviews. I should have gone to the BBB reviews instead. They promised to post my transportation needs to central dispatch and get a carrier for the "calculated" price of $345. Then, when the prices started coming in, they were nowhere near their original price. They were 2 to 3 times the price. I was very open that the car I was shipping was lowered as noted on the contract, even sending a picture with a tape measure displaying the height. The broker and I finally agreed we needed an enclosed trailer. He sent me a picture of the enclosed trailer, which is when I agreed to the final contract of $600. The day finally came for a carrier to pick up my car, and it was delay after delay, with one excuse after another, leading to no carrier showing up. The company's salesman kept promising that the driver was one hour away, and then finally, 6 hours later, I gave up. The next day, the company did get a carrier to the pickup point with an open trailer with a rack that would not support my car. The broker pointed out that he did not change my contract to reflect the enclosed trailer and that I would have to spend $800-$1,000 for an enclosed trailer. Asking me to sign another contract. I refused and asked to cancel the contract. They charged my credit card $300 for a dry run fee, nearly as much as the calculated price. The bottom line is that this company is not true to its promises and has taken advantage of many Americans. As a retired military officer and a combat veteran, I am true to my word Sonic Transportation is not. read more

Sonic Auto Transportation - Sonic miss representing the enclosed trailer with a contract - Vehicle Shipping Near Me - Costa Mesa, California

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This company, and specifically Grace and Jason, could not deliver on their contract. They bait and switch prices on your at the last minute. Also, after I canceled my contract they still picked up the vehicle and tried to force me to use their service- even after they broke the terms. I had to call the driver and have them return the vehicle. All the reviews are true. They promise one price and then can't deliver. They are bullys. They shouldn't be in business and if you're smart you'll stay completely away from them! STAY AWAY!! TOTAL SCAMMERS!! read more

I used Sonic to ship my vehicle from New Hampshire. I told Diego Gladstone that I needed it picked up on 9/8/24. He assured me that would be no problem. He said I would her from him on 9/7 with a pickup time. I had to continually call and text the company to inquire about my car. The vehicle was finally picked up on 9/15. The trucker called me to get the address for the vehicle (I had given all this info to Diego). The trucker told me his shady experience with Diego, that Diego asked him to drop the price by $200 and that he almost dropped the call. After he and I chatted directly, John drove my vehicle down to me. Steer clear of this company. Too many shady people, they don't update you and you basically have to do all the work anyway. Alex, I did not say you ignored the driver. I'm saying Diego didn't have the pick up I for for my car. Also, to say I was kept informed is not true. I can prove to you the plethora of texts and emails daily inquiring about my vehicle. I know I will never use your company again, read more

They bate with a quote and call at the last minute saying we Dont have any drivers and trick you to pay more..! Stay away from this company as google reviews seems to be paid. read more

Anthony was incredible! Very helpful and found me the best and fastest deal. Worked with me every step of the way. Thank you all for making this process so seamless! read more

Horrible company!! They had me believe my car would be picked up on a certain date, but they were a no show and would not answer my calls and are now asking for a cancellation fee. I should have known something was not right because when I called after setting things up on 8/16 they were not giving me any real answers. But I was there with the car, and they never showed up and are even now trying to tell me they can pick my car up 4 days after I was lead to believe they were picking up the car. Today is 9/18/24 I set this up 8/16/2024 This is a lesson learned read more

My experience with Sonic was a nightmare. The price to ship two vehicles started out with a price of 650 for one of them and 850 for the other one stated by Anthony Daniel. The pick up was late because one of the drivers stated that he had truck isssues. Then came the bait and switch on the prices. I was told that another driver would transport for the cars for the price of 4600 dollars. I needed to have the vehicles shipped. So I agreed to the price out of desparation. The new driver was late and that sat my move back two days. The new driver was nice and handled the vehicles with care ,but he needed my assistance to help him load one of the vehicles. as I left to drive to California from Mississippi, everything seem to be ok, until the shipping agent name Anthony Daniel called and told me that the driver would charge another 2000. to make a long and horrified story short. I ended up paying a little over 7000 dollars. the transport got to my destanation 2 days befor me. I told the Anthony the day that I would arrive and he said he would tell the driver not to drop the vehicles. they stored them and charged me again Anthony said that they had to use another driver and it would be addinonal charges. If you need a Car transporter. DO NOT USE Sonic Transport. There was alot of bait and switching going on and a whole lot of lying about having to switch drivers. at the end of the transport. I had the same driver, even though Anthony D said there were other drivers. He never gave me a name of any drivers. I had to ask the driver his name. There was only, even one driver, even though Anthony Daniel said it was three. WARNING!!!!! DO NOT HIRE THIS COMPANY FOR ANYTHING! read more

STAY AS FAR AWAY FROM THIS THIEVING LYING CROOKED ORGANIZATION! If a zero were available, I would still want to mark it -10. A French speaking gentleman with a strong accent called Chester. Grossly misrepresented the price for transporting a vehicle from California to Alabama. We were told $875 and that we pay $100 once the driver picks up the vehicle and the balance to the driver when the vehicle is dropped off one day before the scheduled pick up. Chester made a call telling us that the price was going to more than double And came up with a whole bunch of lame excuses such as gas prices increased tariffs driver logbooks that drivers couldn't drive more than the scheduled eight hours which has been an effect for many years. He also claimed it was all of a sudden a very unpopular route and that nobody would pick the car up. Just put my wife into a serious panic as my stepson was getting ready to travel there for school and would've needed the vehicle there by the time we gave them. When I questioned this, he was very condescending and kept repeating what I was asking him for without giving me an answer to my question. He then didn't like the fact that I was very direct and became rude toward him still not giving me a reasonable answer so why the price doubled and that there was nobody going to pick the vehicle up he also stated that we should look at the contract that she signed and quoted a part of the contract that stated that price changes could happen even though none of this was discussed when my wife signed the contract stating the price. PLEASE BE AWARE OF THESE DECEPTIVE AND CROOKED PRACTICES. I WOULD NOT WANT MY WORST ENEMY TO EXPERIENCE THIS. HE SPOKE TO MY WIFE, AS IF SHE WAS COMPLETELY INEXPERIENCED AND DIDN'T KNOW ANYTHING ABOUT TRANSPORTATION, NOT KNOWING THAT I HAVE SPENT 40 YEARS IN THE AUTOMOTIVE INDUSTRY, WHICH I THINK UPSET HIMBAD BAD J read more

shipping the vehicle ended up to be quite a task I came across Sonic Auto shipping and have nothing but good things to say about them I had the task of shipping my vehicle from Rhode Island to Chicago and needed it done quickly Sonic Auto was able to accommodate me in every way I worked with Owen at Sonic Auto transportation, and he kept me up-to-date on pick up and delivery times he was courteous and answered all my questions the driver was friendly and took the time to discuss with me how it was work when he dropped off the vehicle once your vehicle is dropped off I paid the driver exactly what we discussed and there were no additional charges for the delivery which I was very happy thanks to Sonic Auto and get my vehicle shipped out to Chicago for my daughter. Thank you. read more

Very deceptive (shady) company. There goal is to quickly get you under contract at a low rate, make you sit for a few days and them come back with a rate at least 50% higher than the initial rate. They will then ask you to sign a new contract at the higher rate. With each contract signing they are extending the time they have you. Make sure they don't hook you in for another 5 days. read more

1 star for the experience and 2 for the effort finding a driver but wanted $400 more... I was quoted $495 w/military discount for my son's car to be transported to us. Ironically that driver contacted me the day of pick up and was apparently involved in a car accident. Not sure i believe that situation as I ended up paying $900 (originally quoted $1100) with a $100 credit card deposit for a different carrier. Sonic had said no one can transport your vehicle with such low price and we had no choice but to pay it. So the car was supposed to be picked up the day before my son left the base and was picked up following day. The contact info for 2nd driver that I received from Sonic was incorrect as I had contacted the driver and he was not assigned to my son's car. I called Sonic for 2 hrs and finally got ahold of their dispatch. My son's car was assigned to a 3rd carrier and their dispatcher called me. The promised drop off was going to be as scheduled (Sunday) but of course they called Sunday and said Monday morning which luckily I had the day off otherwise i would've had to call off work. Upon delivery the driver (could barely understand English) wanted cash, zelle or venmo. Ummm no i have a credit card to give you, i don't have money apps. The driver couldn't wait around so he left. His carrier called me and I ended up downloading venmo. Because this was a business transaction, he only got $875 out of the $900 i sent and kept demanding i pay $25 more. Absolutely not! This experience was horrible but it could've been worse. Just a heads up when you contact auto transport companies for quotes, they put your contact info out for drivers to accept which is other transport companies and you will get non stop calls and emails by at least 5+ different companies wanting your business. They will not stop calling until you tell them to stop calling. read more

Car was delivered promptly and safely. Car was picked up and delivered in 1 day. Would use them again.

BEWARE ALL! This company sends you a LOW price as they have One partner truck, however they don't send them proper or correct information so when they so up for pickup "the vehicle is too big". Worked with CHESTER TEMP Broker gave them the wrong phone number, my address street and city were combined and most importantly no VIN, so the trucker could get the exact vehicle dimensions. Then when the truck leaves you stranded they Raise the price up $500 and multiple truck companies began contacting me directly. When basic information can't even be entered properly I don't even want to think about what would have happened if there was a shipping problem. STAY AWAY!!! read more

This is my 3rd time using Sonic auto transport for shipping vehicles cross country. They are responsive, fair pricing, delivery pickup-drop on schedule, and cars have arrived perfectly without issues. I've had the pleasure of working with John G. Each time and he is fantastic, answers all questions and follows up with you ensuring you have everything you need and after vehicle delivery to ensure you are satisfied. Such a great company all the way around! Thank you so much! read more

This company, Sonic Auto Transport, quoted me the lowest price for transport from Sarasota Florida to Massachusetts, $595, which I should have known was a scam. I told "Jeff Buckley" that I would be glad to pay the price but would not sign a contract until they had the driver and pick up time locked in. At 11:36 am April 23rd Jeff called me and said they had a driver in the area, could pick my car up by 5:00 pm that evening and the $595.00 price was guaranteed. So, I signed the contract. At 1:05 the same day he called back to say that the price had changed, they could still pick my car up at 5 but the cost would now be $1500.00. He went on to say that the $595 price was based on recent similar bookings and that it varied by the hour. After an expletive or two, I told Jeff to cancel the contract, at which point he told me there would be a $200 cancellation fee. They were going to hold me to the contract even though the price had almost tripled in1.5 hours. According to the contract, they had five days to find me a carrier for $595, and to avoid $200 cancellation fee I agreed to leave the contract in tact. Over the next five days Jeff called me several times with new quotes - the lowest of which was $1200.00. HERE'S THE KICKER! Knowing this was a scam, I asked a neighbor to contact the company and get a quote on a similar trip, similar car, to the same neighborhood during the same time period. The neighbor was sent a similar contract to mine for more than $595 but much less than $1200 at the same time they were telling me the best price they could get for me was $1200.00. Of course, he had to sign a contract before he got an exact price - which he never did. To recap: At the same time I had a contract in place for $595 but was told the best they could do was $1200, a neighbor was quoted $950 for the same trip. I am escalating this complaint to the FTC and the Better Business Bureau, but before I did I wanted to get it out in the public domain to warn others to STAY AWAY! read more

this place is a scam,never showed to pick up my vehicle and are now trying to charge me $300 according to there contract.do not deal with Damien he is a liar this company SUCKS read more

Delivered for my vehicle fast and efficiant , no problems during or after delivery ,car was delivered with no damages , thank You Sonic !

The customer service is awful and once they pull a bait and siwtch on you if you are unhappy they cut contact even with a contract. You speak with a manager and then you do not get a call back. . They used a Bait and switch tactic that is a morally suspect sales tactic that lures their customers in with specific claims about the quality and low prices for transportation and then it turns out to be unavailable and then they can still do it but for triple the price for the same day. If you are not a idiot and don't agee to accept this again not contact. these are some of the other reviews for pricing: 1: Price: C- (price raised nearly 50% above quoted price) 2: only problem was they quoted way lower than the actual rate they actually will give you later when they find a carrier 3: A complete scam company ! DONOT BOOK. I REPEAT DO NOT BOOK. They just do bait and switch. First they will quote low and then on the day of pickup will cancel. Then quote 5x the cost, and put you in a horrible situation and force you to pay. 4: Booked with this company and was informed (an hour before the car was supposed to be picked up) that they couldn't find a driver... meanwhile I had a deadline to pickup the car (otherwise we'd have to deal with the sellers lienholder again to recalculate costs, and they would have just sold it to someone else) and they strung me along for another couple of days until I finally had to agree to fly out and drive the car home. 5: My experience wasn't a good one with this company. I thought I researched items completely only to find out they do not honor any agreement. I was told they needed to locate a driver so I was patiently waiting only to be told that the amount agreed upon would double. When asked about the agreement I was told it was only a quote. When the company actually arrived to pick up the vehicle, I was told the price would increase (yet again) and it tripled the original quote. I contacted Sonic as the broker and was told they are checking into this and to do, I have not received a return call. I do not recommend this company to transport your vehicle. I hope this helps someone make a better decision. I can say my vehicle did arrive at my location timely once it was picked up. 6:Don't use this service if at all possible. They'll lie to you, never show up or even contact you to let you know that the driver isn't coming. They cost me a lot of money and never provided the service. They have the worst customer service ever. Really unbelievable how bad they are. I regret ever calling them. Don't believe any of the 4 star reviews. That's what got me. They can't be true because of what I experienced. There's just no way. 7: I really do not see why you are not taking responsibility. I we agreed on a service and a price. I signed your document. Your drive called and confirmed. The next day, drive cancels 5 hours before pick up. Our moving truck was loaded and pulled out. You wanted to pay more for the same service that you failed to provide. That's a scam. We incurred not only unexpected hotels stays and boarding. Causing a delay in our travel. And argument between the family. I really do not see why you are not taking responsibility. Instead, you push it off on others. I ended up going about $1,000.00 over our agreed price. One other thing. I wanted the car to pick it up two days prior to avoid any last-minute problems. But Mac assured me there would be no problem. I think it will correct this. I would need$700.00 to compensate me for my troubles. Or are you really a scam. And what you have not done is shown me why you are in the right and I am in the wrong. I will not let this go. read more

Don't use this service if at all possible. They'll lie to you, never show up or even contact you to let you know that the driver isn't coming. They cost me a lot of money and never provided the service. They have the worst customer service ever. Really unbelievable how bad they are. I regret ever calling them. Don't believe any of the 4 star reviews. That's what got me. They can't be true because of what I experienced. There's just no way. read more

I really do not see why you are not taking responsibility. I we agreed on a service and a price. I signed your document. Your drive called and confirmed. The next day, drive cancels 5 hours before pick up. Our moving truck was loaded and pulled out. You wanted to pay more for the same service that you failed to provide. That's a scam. We incurred not only unexpected hotels stays and boarding. Causing a delay in our travel. And argument between the family. I really do not see why you are not taking responsibility. Instead, you push it off on others. I ended up going about $1,000.00 over our agreed price. One other thing. I wanted the car to pick it up two days prior to avoid any last-minute problems. But Mac assured me there would be no problem. I think it will correct this. I would need$700.00 to compensate me for my troubles. Or are you really a scam. And what you have not done is shown me why you are in the right and I am in the wrong. I will not let this go. read more

Agreed to a quote, 2 days later they tried to raise the price $500. I explained they agreed to a price. A day later Mateo called and told me it would be $200. More. At this time I was in a bind and need it done. Absolutely the worst customer service every. I have used this company for over a year and when Eliot was my rep we never had a problem! read more

Heads Up. These people are Non Responsive. I have called Stacy, The Manager, for 2 weeks & they have Failed to provide services ie: A Commitment to ship my car from Colorado to California. Don't waist your time. read more

The vehicle transport service from Sonic auto was impressive. Daniel who was responsible for transport was courteous and responsive. The overall service was great read more

Best service ever, quick and efficient. Needed my car transported from washington to cali and they were able to arrange same day pick up for a good price. Definitely recommend. Ask for daniel, he was a big help read more

Terrible Bait and Switch Broker!!! Like most of the transport companies, Sonic Auto Transport is a broker only. Daniel Alar with Sonic Auto Transport quoted $595 to transport an auto from California to Missouri. When he couldn't find a driver to fill the contract at that price, he asked for $1300. He refused to let me out of my contract and threatened to charge me $200 if I cancelled the contract early. I waited until I could cancel with out penalty and found a driver to move my auto in an enclosed trailer for $1100. Beware of Sonic Auto Transport they are a shady broker at best. read more

Excelente servicio muy atentos, cuidaron mucho mi vehículo desde las vegas hasta Miami, Jhon el representante que me atendió también habla español fue maravilloso su servicio, quedé feliz ! read more

Sonic Auto will work hard for your business. Daniel put in two days of work to get me the best quote that they could. The personal attention was greatly appreciated! read more

Terrible experience! I was moving from WA to OH and scheduled my vehicle pickup 2 weeks in advance. Due to not hearing anything back from the company after signing my contract, I would have to constantly call to reach out. Anthony Daniels handled my transaction terribly. He quoted me for $1100 cost, then called me to tell me he could only find someone for $1760. I told him I no longer wanted the service because that was not the price I signed the contract for. He then proceeded to get aggressive with me over the phone telling me that he had been looking for a driver since Monday and if I cancel they would charge a $200 cancellation fee. I let him know that I would dispute the charge with my bank because he did not schedule with a provider (because I no longer wanted to service due to unfair pricing). After verbally telling him this. He then proceeded to schedule with a transporter to get the $150 for me "cancelling" after I told him verbally that I didn't want the service. 0/10 service. He is a senior shipping agent but I'm pretty sure he's scammed a lot more people with price gauging the contracts. This company needs to be investigated. read more

I submitted a request to have a Subaru Crosstrek towed from El Paso Texas to Indio, California. Sonic continually reassured me that there would not be a charge until the vehicle tow was completed. It was a tight time-line because my wife had rented a car in El Paso after her car broke down, drove to see the granddaughter in Houston for birthday and was going back through El Paso to CALIFORNIA. I clearly explained to Daniel Alar and Logan that the pickup/transfer needed to be between 1 and 4 on Thursday, and they had me fill out a contract, telling me that I would not be charged. They asked me to fill out a contract with credit card information, but that it would not be charged unless the tow was completed. 1pm came on Thursday, and although they said they would have the driver contact information by then, they didn't have a driver. I told them that if they didn't have a driver or any potential drivers, that this would not work out. They asked me if I wanted to cancel the contract, and of course I said yes. About an hour later, they texted me that there was a $200 cancelation fee. Despite numerous phone calls, texts and emails, they refused to refund the $200 they had charged me. I contacted my credit union and advised them of this fraudulent company. I gave them one hour to rescind the charge or that I would post their deceptive practices on YELP and any other scam website I could find, and also consider legal action If they did this to me, they must prey on all others who need a tow in a timely manner, promise service at no charge, with no intention of finding a driver, and then charge $200 under the small print in the contract, despite what they tell you over the phone. DO NOT EVER DO BUSINESS WITH SONIC AUTO TRANSPORT, AND DANIEL ALAR AND LOGAN. read more

Mateo Richardson era very helpful and delivered my son's car from California to Houston. I would definitely recommend him. He communicated from the time the car was picked up to an hour before delivery. read more

it took 7 days to get my car picked up from promise date, continually did not return calls, text went unanswered, increased the price last minute or said car can't be picked up, The driver spoke zero English, did not have a drivers license, could not communicate enough to even go through the process of paying him through Zelle which is his bosses account. We have used several companies over the past 15 years and this was the worst. read more