Wanted to leave a review here for our service from Jill today. She was incredibly kind and very attentive. Thank you, Jill!

Very bad service, disrespectfully, slow service, speaker doesn't work. just left without our food ! I will not recommend this location ! waste of time ! read more

Compared to other Sonic locations, and with other similar fast food chains, this Sonic has completed orders promptly, accurately, and to an acceptable standard. I reserve the 5th star for restaurants that are truly exceptional in their class. While not exceptional, this Sonic has repeatedly provided a very good experience for me. read more

They always do a great job! When they mess up they always fix their mistake and make up for it! You can never go wrong with the ice cream! One of the best Sonics I have been to. read more

Sonic Drive-In - Menu - Burgers Near Me - KANSAS CITY, Missouri

I was excited when Sonic installed credit card readers at each station, but now that it's been several years you really find more readers that are broken than work and that drives me nuts. The carhops always give an attitude about it and I typically don't carry cash. This place was no exception...I always seem to pick the stall with the broken reader! I should have just gone through the drive thru, but I was needing to make a call and was trying to kill two birds with one stone. read more

They used to be the best, but now is pretty bad! One afternoon we had ice cream and later we both felt sick. A few days later we had food: my chicken must have been cooked the day before, so dried out almost inedible. My husbands burger was very over cooked and seemed stale. And the fries were cold. It was awful. Not going back to that Sonic. There are two other ones also near us that are consistently good. read more

I went through the drive through there was a long line of cars and ordered the pork tenderloin combo , this was the worst sandwich I have ever had It seemed like it had been sitting for a long time before I ordered it ! The tater tots were cold and soggy !!! I had forgotten to order a small drink so asked them at the window and was told they couldn't add anything at the window I would have to go back through the line , are they so unintelligent that they can't add a small drink to an order ? This place really sucks and will never go here again !!! read more

I've eaten at this sonic many, many times over the years because it is right down the street. Super convenient when I don't want to cook or when I need an emergency cranberry limeade (soooo good when you're hungover). Sometimes they run faster service, sometimes slower, but it's ok because I'm not a jerk and don't let stuff like that ruin my day anyway. The only problems I have ever had at this Sonic location are the the time I ordered fries with chili and cheese and ended up with fries with just cheese, and It's not specific to this location but Sonic hurt my feelings a little when they took the bacon cheeseburger toaster off the menu. read more

Placed a mobile order and they charged me for it but "couldn't find my order" the girl I talked to said she was the manager she was super rude about the whole ordeal. I will not go back to this sonic. I know they don't care but oh well. I'll drive the extra 10 minutes to go across town read more

Not bad for fast food, the reason I didn't give it higher reviews is just because I've driven home with the wrong order a few times and that's not cool. The cherry limeade is amazing and half price from 2-4 read more

Great quality as far as the shakes & drinks go. Service is typically quick unless you go after 8 PM. When you go after 8 they are doing the half price shakes and service does get a little bogged down. However they have always gotten my order correctly and were extremely kind. Sometimes if they are running behind they will give you coupons for free shakes to make up for the slow service. read more

It says that the hours are until 12am at this location but they apparently close at 11:30pm on a regular basis. Plus they are very slow at this location during the summer. read more

Don't go here in the evening during the summer. It's the slowest service I have ever seen. They get swarmed by people getting half price shekels after 8pm. read more

I love Sonic and it's always great to pop in for a cool drink. This location is always the SLOWEST I've ever been to, but it's convenient to the highway. However, today the girl in the drive through was so rude it was out of control. Yelling through the speaker with lots of attitude while I was ordering. Horrible service for a chain that's usually pretty consistent. read more

Not only is the service slow, but most of my experience with this and other Sonic locations also involve missing items from my order.

So.!.!.! I went to sonic on my way to work and bought a WATER with extra ice like I do every day (since I only drink water) and was never given my change then the girl gave me a coin for a free soda for my wait....... wow people... I mean usually they are wonderful but seriously? And this definitely isn't the first time I didn't receive my change read more

This sonic is da bomb. We have a drinking problem so come here multiple times weekly. Service is always quick and drink order correct. We don't order much food but the cheddar bites, mozzo sticks and chicken wraps are always good. read more

I attempted to order in the mobile app and redeem the 1/2 price Reese's overload cone. I was first frustrated that the mobile ordering stops at 9pm. My wife and I get ice cream once a week after the kids go to bed and we are never able to take advantage of the in app rewards when we don't finish the kids bedtime till after 9. When I got to the drive thru and inquired about the in app reward, I was told I could not use it which I was confused by because I know I've taken advantages of deals in the drive thru before. When I got to the window I inquired about the problem with not taking advantage of the app reward and was told very rudely by both individuals who had also told me no over the drive thru speaker that "it's never been a thing to redeem in app rewards in the drive thru" with no explanation. When I mentioned my previous experience with this, they both reiterated what they previously said, handed me my order and ignored my efforts to seek understanding. Upon returning home and talking with my wife about the experience, she mentioned that text rewards codes are redeemable in the drive thru but not in app rewards. That was all the understanding I needed but instead of being listened to, I felt shut down and disregarded as a customer. I will be taking my business to McDonalds it Dairy Queen until the moble app hours change. Even after that, I will not return to the Vivion rd location as we have had several negative experiences with employees and poor service that we have never had at other locations. read more

Normally I wouldn't write a review but this place doesn't even deserve 1 star.. I pulled up in the carports to order, I didn't want to go through the Drive-thru because I had multiple orders and didn't want people to have to wait in line behind me.. I politely across over the intercom if I could do 3 separate orders and honestly i have never been spoken to so rude.. I managed to keep my calm because I figured they must be having a rough day. As I proceeded politely with my orders the girl taking my order had a rude response each time the order was finished... first off, I know you probably hate your job because you work at sonic which I'm sure doesn't pay well but it is also a very easy job and it's not that hard to be nice to your customers either. Literally your job consists of taking orders, punching them in a computer, preparing it and taking it out to the vehicle... seriously!! I would atleast expect the same respect back that I gave you. I have hard days and still don't treat people so disrespectfully.. if you don't like your job then get a new one or get fired for all I care. read more

I am so sick and tired of everytime I come here I get treated as if I am an inconvenience and the food gets worse and worse. The absolute worst experience i have ever had. I tried calling to tell them I just paid 20$ for such terrible food I didn't eat it and no one would answer. Probably because they were more interested in getting out than actually serving their customers. Listen it is job security so if no one wants to come to your place u Dont have a job. I give them less than a star and will drive to liberty from now on. read more

Why on earth did you get rid of the steak and egg breakfast burritos ? Allot of other sonic locations are still making them ! Everyone at my work used to stop here all the time to get those for breakfast ! read more

If I could give less than one star I would. The staff here are very rude. The location has gone down hill. I ordered a couple of drinks and it took them 30 minutes to bring it out yet people who had just shown up gets their stuff almost immediately? Then when I ask for my receipt I just get the card receipt that you can't read anything on, so I call in and asked for the receipt where you can actually read the total and instead of bringing it I was snapped at with what my total was. When I called back in and asked once again they snapped at me saying that I should have gotten the card receipt and the regular receipt, what I said I didn't they brought it out with an attitude. However this has been the case for the last few times that I have been there, I will ask for a receipt and they won't give me one. When I called to talk to a manager, she just kind of shrugged it off claiming that the carhop probably just lost the receipt, guess that's their excuse every time? It is always the same carhop too. Hmm. read more