OMG y'all!!! You won't even believe what happened today! I was allowed to order, got food, it was almost (better than expected) right and the staff were friendly!! Although it took longer than you'd expect, they offered me the wrong food first and they put pickles on my no pickles burger, this was the best and only relatively okay experience I've had here. Here's to hoping this is the future of this location. read more

Sonic Drive-In - Chili Cheese Tots at the bottom of the bag...smashed... - Burgers Near Me - Mooresville, North Carolina

Was looking forward to a Sonic foot long hotdog so wife and I cruised to Mooresville. As usual I ordered the foot long coney combo. The screen was showing the special deals and wife decided on the junior bacon cheeseburger being advertised at $1.99 each. I ordered two but when they came up on our order screen they were priced at $5.49 for the 2 plus $4 to add bacon!! This took the price from $3.98 plus tax to $9.49 plus tax. When I informed the order taker of the mistake she said it wasn't a mistake and rudely asked did I want them or not!! Again I told her the screen was advertising them on the $1.99 menu and she was over pricing them to which she repeated Do you want them or not?? At that point I informed her to just cancel the order and I went to a different restaurant. It is no wonder there was only 3 other cars there with rude employees and refusal to honor posted pricing. I would also mention that we went to Dairy O and it was packed and friendly. This visit was July 4 2026 around 6 o'clock pm and will be our last. read more

Got there well before closing, They never came to take my order and turned off lights and closed. After closing some guy got out his car and went into the back. Wish I could give negative stars read more

took me 40 minutes to get my two slushies. i ordered online prior to arriving and waited for 20 minutes at the curbside pickup. i then went to the drive thru instead and no employee spoke through the drive thru until i waved someone down. read more

Do you have 45 minutes of downtime? Want to waste those 45 minutes? Go to sonic drive through. ABSOLUTELY HORRIBLE!!!!!! Lady in front of us was sitting for about 10 minutes, I honestly just thought she was ordering the entire menu, well...she wasn't. We pulled up to the speaker and immediately was told, "one second" waiting about 5 minutes, I said "hello?" Immediately followed by a "one second" waited another 5 minutes, followed by an even more annoyed "one second" Honestly the saltines under my seat did the trick. Not going to risk having my food with spit in it. read more

The food was good, but the wait time was bad, but the server was really nice. Would recommend this place if you have time.

Horrible! This business should be closed. I parked at a speaker to order. Press the speaker several times to order, no response. Decided to use the drive thru. Placed order, waited 18 minutes for food. I ordered the BLT which was basically a tomato & lettuce sandwich with a half strip of bacon broke in half. One of the workers seemed to be having some boyfriend time outside while only 2 were working at this location. The rating really needs to be a -5. If you don't have enough workers to operate the restaurant, close it down until the problems have been corrected. I want a refund. read more

Sonic Drive-In - Tomato sandwich - Burgers Near Me - Mooresville, North Carolina

8 minutes in drive through with no cars to get a soda only. And they don't take credit cards in drive through! Told me to go to stall. Drove away and will never go back.thanks for wasting my time. read more

This Mooresville Sonic has the worst service ever. I know it's hard to find good staffing, but you would think the owner would stick around and see what's going on at their restaurant. Your staff lack of customer service is costing you customers and it's too bad too because you guys have good food and good ice cream. They flagged and removed my review so here it is again read more

waited 30 minutes got the wrong order that was cold and when I went back they told me nothing is wrong with it

Worse customer service ever!!! I waited 30 minutes to just place my order with red button activated twice. One of the workers kept coming outside flirting with a gentleman and going back in. NEVER took my order. There were only 3 cars here. Wow read more

Sonic Drive-In - Red button activated twice. - Burgers Near Me - Mooresville, North Carolina

We stopped here for a quick bite to eat during lunch time. The menu was full of pictures and great choices. It was hard to decide because everything looked so good. The prices were definitely reasonable for combo meals, sides, milkshakes and drinks. What we ordered: Chili cheesy corny combo w/fries & lemonade Bacon Cheeseburger on toast w/onion rings & Cherry limeade Side of mozzarella sticks Everything was hot, fresh and delicious. The attendant was nice and polite and brought our food out swifty. Great place to stop while out shopping during lunch time. read more

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First visit got 3 hot dogs "all the way". Got home and nothing on the hot dogs Really? read more

Sonic Drive-In - Burgers Near Me - Mooresville, North Carolina

Pulled up 30 minutes to closing the employees was sitting outside smoking at the table and informed us that their "system was down"

Had a emergency and spent the entire day at the hospital with family. Needed a prescription that only CVS next door could fill! Hadn't eaten all day! Drove through Sonic and the young man couldn't have been more amazing. They were the only place open besides CookOut and McD. He informed us he was alone and was going to take his time to make the food amazing. We heard him singing . It wasn't too long and he came out with hot perfectly prepared food!! I forget his name because I'd like to compliment him! read more

never goften my order right, had hair in my food and employee told me they had a problem with roaches

Love the new Grilled Cheese Double Burger, whom ever got it, I hope you enjoy it very much. read more

Sonic Drive-In - My receipt - Burgers Near Me - Mooresville, North Carolina

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More of a "meh" than an "A-OK" but I'll give them the benefit of the doubt. Used to come here often when I worked in the area. I stopped by expecting the same quality as usual during a recent road trip. I usually order the coney (sometimes the footlong) with tots and a slush. I was convinced this time to order the grilled chicken wrap. Of course I couldn't say no to tots still. I ordered two wraps, one without tomatoes for my girlfriend. I got both without tomatoes, disappointment #1. Then, the chicken in the wrap was overcooked to the point that it was like it was encased in a layer of plastic. You couldn't bite through the grilled portion on the outside without grinding your teeth together. It was odd because it didn't look overcooked. So to me the wrap was a total loss. At least my girlfriend enjoyed hers. The tots were overcooked without much potato content to speak of. It was like eating just the greasy, crunchy, fried breading off of something deep fried without any of the payoff. It made me feel a bit sick. I give them 3 stars though because I've never been this disappointed coming here in the past. The chili cheese coneys have been delicious and the tots usually not overcooked like this. And who can complain about corndog day here? Prices are standard for fast food but the card readers weren't working on the ordering board. It's hard to tell where the curb begins as you pull up. If your car is too low or long you won't be able to order without getting out of your car. Also a pain. So: meh. I probably won't come back because I'm never around here anymore anyways. read more

Horrible service. The wait is forever and half the time, they don't have all of the menu items. We went a few weeks ago and instead of saying "hello", the person on the speaker simply said "we only have ice cream, nothing else" On top of that, they close at random times. The sign on the window shows the hours, but the lights are out. I don't know what's going on at this Sonic, but at this rate, I'll be surprised if they don't go out of business. It's the worst sonic I've ever been to. read more

I order 6 number 2 meals and my burgers were made completely wrong. I made special order on all six and all were wrong. The fries were stale too. The meat wasn't even fresh and tasted disgusting upon the first bite. It really had a weird taste. read more

I must be insane. Why? Because the definition of insanity is doing the same thing over and over expecting different results. I keep coming back to the SONIC thinking they can get it right. They can't! I love sonic, but I hate this location. Corporate needs to look into changing the management permanently. Once again I place an order to go on the app then get home and find out they've got it completely wrong. The funny thing is is this is what they've done before. You order on the app and you add additional things to a burger. You get the burger and They have taken everything else off and all you have is the additions. If I wanted a burger with nothing but jalapeños and bacon I would've subtracted the lettuce tomato onions and pickles from the app. And, once again, I got a diet cherry limeade where the Sprite was completely missing and it tasted like cherry soda water. I think this is the third or fourth time that this is happened. Do yourself a favor go anywhere else but to this Sonic! read more

Went for dinner on Saturday night and ended up leaving frustrated. Pulled to to Drive In Order Board. Problem is with the guard at the end of the parking space, you can't order from car. You have to get out. Next after you review menu and make your selection, the LED next to the card reader says " Internet Signal Lost" In other words, you can't order. No one around to take your order. No personal interacation, No people involved so I will extract one person from the transaction ... ME Will go elsewhere read more

the other day I pressed the red button and waited to place my order at least 12 minutes. Gave up and left. today saw it wasn't crowded and decided to try again. got my order placed this time, a Sonic Blast. 20 minutes later I had to drive away because I had a meeting. 20 minutes and NO Sonic Blast. you have to be kidding. something is wrong. Terrible, just terrible lack of service!!! read more

Did in ap order. No direction where to go. No drive they they come out the side door. Had to wait for food. Got the food it was gross onion rings were soggy and tasted fishy very weird flavor. Go elsewhere read more

If I could vote less than 1 star, I would. I waited for my food for about 20 minutes to be walked out to me, then over an additional 20 for my correct drink to be brought back out. Wouldn't recommend this location ever. I get times are tough with low staffing, and post Covid.. but I also work at a local chain, and this isn't how you operate. Hire more people, or do whatever it may be to help your business, because you're losing it. read more

Consistently bad, if there were another sonic closer I would go to it. I ALWAYS order shakes with no whip cream... they ALWAYS put it on the shake anyway... I watch them put -whip on the order, and they put it on anyway... EVERY SINGLE TIME. Last time I ordered a banana, strawberry, and hot fudge shake... no whip cream... brought it to me with whip cream AND it had not been mixed... at all... figured that out when I tried to take sip... returned it... smh...sad, I really like sonic.. but this one is just consistently awful. read more

I arrived at the drive thru around 8:10 PM on Sunday 5/22/22. After a few minutes the associate advised she would be right with me. She came back less then a minute later to take my order. I requested 2 milkshakes only to be advised that the ice cream machine was being cleaned...that was the reason for my visit for 2 milkshakes and a slushy. I said ok thank you then drove off. I parked in a stall and looked up my locations hours as I was curious as to what time this location closed, to my surprise it showed 10:30 PM. So I called to speak to a manager to confirm what time you closed. The associate who answered told me 9:00 PM and I asked so it's normal to start cleaning your ice cream machines at 8:00?? Oh ma'am we close at 8:30. I asked to speak to the manager on duty. I didn't catch her name, but she told me you close at 9:00 and again I asked is it 8:30 or 9:00 and normally clean you machines at 8:00?? She said they were only serving soft drink's and food and they were short staffed (that excuse is getting old) I made it clear how disappointed I was and hung up. I was planning on buying something at your shop. With this economy I would not have expected to be told your machines are being cleaned 1 and 1/2 hours before your closing time. This is not the first time this had happened. I understand times are tough right now with staffing, but that's really not acceptable, read more

Stopped in for a Sonic Blast with Snickers - we'll let me tell you about this BLAST...it was a BUST! The picture on the menu shows Snickers all the way through the "blast", what you get at the Mooresville location is about a 1/3 of a teaspoon of Snickers crumbs on top of the blast...THATS IT. For that medium medium vanilla ice cream and sprinkle of Snickers I paid $4.90 AND left $1 tip! NEVER AGAIN! What a joke! Don't waste your time going to Sonic @ 128 Williamson Road in Mooresville NC. read more

Sonic Drive-In - Sonic Blast with Snickers - SERIOUSLY this is what you get when you order a medium!!!! - Burgers Near Me - Mooresville, North Carolina

Now, I like me some Sonic food and slushies. HOWEVER, my wife has never tried Sonic,. So we look on the website for their menu and see pickle fries! She's all amped and so am I to try them. We order and at first they are out of chicken slingers, then they are out of lettuce, now they don't sell the pickle fries anymore?? Like...WTF?? Anyway we continue with our order and the food is still good. Lol. Just a disappointment with their stock and whoever keeps up with the menu. read more

This was the WORST Sonic I have ever been to in my life. I waited 15 mins in drive thru saying "hello" periodically. I left and tried to drive around but no one came out. I went to park and push the button. The lady takes 7 more minutes to even answer the call button. I've watched 3 cars go through drive thru, SUCCESSFULLY. Now I'm still here and JUST got my food 30 MINUTES LATER! It's only TWO cars here. This is crazy. The car that pulled up next to me, long after me , with a much larger order got their food before me! I had to stop the lady and ask what was going on! All I ordered was 2 corn dogs and 2 slushies!!! Can you believe it!!! read more

We were wanting some Sonic and saw this one had such poor reviews that we were too intrigued to pass it up. When we got here, we were pleasantly surprised! We had a large order and everything was smooth and fast. Our server was so nice and when we asked her for mustard, she handed us a big handful of it! Thanks for proving yelpers wrong! read more

I ordered ahead on the app and the check in wasn't working, pulled around to the drive thru and waited 10 mins just for them to bring my slushy and one chicken slider. Didn't make no sense, I was on my lunch and thought it would be a quick grab and go but I was wrong this time. The cherries in my drink was smashed and disgusting looking and there was something white in my drink . I've been to this location 2 other time and didn't have a problem but I won't be back smh ‍ read more

Tried swinging in for two cokes. Went to the drive thru and waited for a couple minutes with no interaction. Figured it was non operational so I went to the pull in- bay on the right side and you can't reach the menu button on that side. (Why have a flawed design like that?) So I drove to the other side. Hit the button. It flashed for awhile then quit. Hit it again. Flashed for awhile then quit. Got out of the car and asked one of the staff members who was leaving work why it was such a challenge to order. She said there's one person with one headset taking orders for 46 bays. There were only about 6 cars there. Yo- district manager. Do something. This location has 2 stars. That indicates a need for improvement. Fix management. Do something. Anything. If you can't operate properly when the location is not busy at all then you are doing something wrong. Time for an improvement. read more

This place is a disaster. Employees ignore customers. When it is brought to their attention you are told "oh it happens". Then Cuss up a storm while customer are there. Use racial slurs. Strongly recommend another place. read more

Have visited this Sonic twice in the past 4 months but have never ordered anything. Is it because I admire their beautiful architecture? Or the great view of the lake from the drive in? Ha! Nope, just wanted to order some shakes, that's all, nothing complicated...except for the ice cream part. Won't be going back a third time to hear they can't keep their ice cream machine in operation. read more

I used to work at this sonic from 2017-2019. We made sure that the orders were taken within 1 minute of the customer being there. I love this sonic so much, but the service is horrible now. Completely new management, complete new carhops & kitchen staff. As I'm writing this, I am looking at all of the employees in the kitchen standing around while I'm still waiting for my order to be taken. Extremely unimpressed with where this sonic has gone. Update to July 2021. THEY HAVE ONE HEADSET going during rush hour when every employee should be wearing one. If that's the case, come out & manually take the orders & put them in, at least that's what we did when I worked there. The new manager is 20 years old & doesn't know how to run a store. This place completely sucks but yet I still find myself coming back for what reason. The food is average at most, NEVER comes out hot, so if you see this I kindly suggest you find a different place to go. read more

I should be able to give zero stars for this piece of shit restaurant. The manager & staff are some of the worst in the fast food industry, & that's saying a lot. Had to get corporate to take care of my experience. read more

At about 1:25 on 12/11/21 I was at the drive thru and the guy on the other end just mumbled to me. No clue what he said, so I started ordering. After a few seconds he very rudely and loudly said "WAIT JUST A MINUTE." I left at this point and have no desire to return, especially seeing how often people complain about a rude man taking their orders. read more

Stopped in during a late lunch on a Sunday afternoon & it was pretty hoppin'! I've been here several times & this location has been there for I'd say, 5+ years, so they have a good thing going. Their menu is extensive, they have something for everyone. On my normal visits, I go between the BLT Toaster sandwich & the Bacon Cheeseburger toaster & tots or onion rings. Sunday, I had the BLT & onion rings, along with a cherry limeade. I waited only a couple of minutes for my food to arrive. The onion rings were rather crispy, I only ate a few. The BLT was loaded with lettuce & only had two small tomatoes, & a couple of pieces of bacon. The bread was lightly toasted, but wasn't really toasted - it was really soft. Now, the cherry limeade was divine! I probably could have had another one of those. I very well could have had an off day. But the pluses were, friendly, fast service & a clean parking lot. read more

The sweet potato bites are DELICIOUS! I will be a fan and stop by Sonic whenever I see one. They cost a good penny, but are worth every cent! The other food was good too but cannot compare to my sweet potato bites! The ordering process is great but the menu and buttons are too close to the front curb making it difficult to reach and get your food. The menu is varied so everyone in your party can pretty much come away with something they want to eat including chicken breast options. That is a definitely plus! read more