Sonoma Mapleton apartments is a joke. Don't let the new fresh paint outside fool you. Apartments are so old inside. They still use carpet in entire unit. I moved in last year and only lasted 1 year. Since day one the carpet was filth, apartment dirty, broken pieces, air conditioner broke down, plumbing sucks, toilets are old. Washer and dryer are so old. They repaired my dryer 3x and it still took 2 hrs to dry clothes. Staff will not upgrade anything because they say the 2 owners are stingy. Rats in pool, people smoking, ghetto people by the pool smoke marijuana, garages are filthy people store junk. All the trees will leave sap on your cars and stain it. They never patrol area my car got vandalized. Just drive in the area see for yourself. gate is always open or broken. Amy Manager is never there and will not answer messages. Brianna on the other hand is something else she pretends to be sweet, but all I got from her is headaches, attitudes and her running her mouth to other employees because they would tell me how she complains. Maintenance sucks the young guy knows nothing he is Amy's best friend son so that's why he is there just to make a couple of dollars and complains. Chris Maintenance supervisor was only nice when we moved in. I can say Gina is the only good employee there. They never showed up to our walk through when we moved out and now they are billing us for stuff that was in the apartment. Like the remote control. When I moved in I sent an email stating the carpet, paint etc... and they still are billing us and charging us $179 that they will never get from me. ;) I have emails when I moved in how apartment was filth! Don't move in! That's why now they have all kinds of vacant units. I'm glad we finally purchased a home. They will never tespond to negative messages cause they know its all true and if they do they will try to look good by saying please call us. read more

My family and I had the pleasure of living in this community for almost 2 years. It was hands down the best apartment experience we have ever had. Amy, Briana, Gina, Chris and Blake were the most incredible team and treated our family as if we were their own. They got to know our son and watch him grow and meet our newborn daughter too. We experienced so many firsts with our little family in this community and every step of the way we were amazed with the care, attention to detail and continuing improvements made to the complex throughout our time there. The BBQ's and pool area were always cleaned and maintained, the trees were trimmed and the property landscaped regularly, and Chris and Blake were happy to help us with any maintenance requests in a very timely manner. They put on different events during holidays, sporting events, had food trucks and the efforts put in to create a community were second to none. I really can't express my gratitude enough for the everyone at Sonoma at Mapleton and would refer friends, family and anyone who asked to this apartment complex. Thanks again Amy, Briana, Gina, Chris and Blake for a memorable couple years. We will forever have fond memories of our home there, the birthday cards, and every little thing your team did to make it more than just an apartment. read more

After two wonderful years at Sonoma, I can honestly say this place exceeded every expectation we had. From day one, the maintenance team was nothing short of outstanding. Every request was handled promptly and professionally -- whether we were home or not, we never once had to worry. Things got fixed, replaced, and maintained without us having to follow up or stress about it. That kind of reliability means everything when you have a family depending on you. What truly set Sonoma apart, though, was the community. The team here genuinely cares -- and it shows. Movie nights, food trucks, community events that seemed to happen every week -- there was always something fun going on that brought neighbors together. At the same time, this was hands down one of the quietest and safest places we've ever called home. That balance is rare, and Sonoma nailed it. This place didn't just feel like an apartment -- it felt like home. A real home. The kind my family and I will never forget. Leaving was incredibly bittersweet, and we could tell the Sonoma team felt it too. That says everything about the kind of community they've built here. Thank you, Sonoma, for two years of peace of mind, connection, and memories we'll carry with us always. Without a doubt, this is the place to be. read more

I have lived at sonoma at mapleton for 8+ years and in that time I have changed units 3 times, on my 3rd time I had just signed a lease and due to my disability I needed a 1st floor level unit and was concerned about the affordability aspect of moving again since I had just renewed a lease 3 months earlier. Management worked with me and my daughter to help us transfer. The rents have always been worthy of the apartments and I've always get a slight increase if any on my renewals. Brittni, Shannon and Matt went above and beyond to make this happen for me. Management has always been great, on top of things and accomadating. I have been extremely happy living here and have not expirenced any problems in the community. The grounds are well kept, the mainteinance is on top of things and the community has a fitness center, computer room and every apartment comes with a garage and they have a pool area. We have been here for so long because we have been happy here (obviously). Management does there best to keep things as affordable as possible and provide the best living experience in the area. read more

I have resided at Sonoma at Mapleton for quite some time now. The staff is extremely friendly, cordial, and highly effective! From management, to office staff, to maintenance-they are always there for your needs and comfort. Being here is more than just living in an apartment, it's a family. It's a very home-like and welcoming community. Marked with close amenities such as grocery stores, gas stations, schools and freeway access, punctuated by friendly neighbors and a clean and well kept landscape. The office is also very festive during the holidays as they hand out treats and goodies for your enjoyment. The area is very safe and secure and provides its own security personnel for your peace of mind and serenity. Feel like exercising? The gym onsite provides a good quality of health equipment, a jacuzzi to soak in after a long day, and a beautiful pool to splash in during the warmer months. Personal garages and plenty of parking spaces for family and friends is noteworthy. This place is phenomenal! Thank you Brittany and Jeff for all of your help. read more

We lived at Sonoma Mapleton Apartments for two years and couldn't have been happier with our experience. From day one, it was clear this community is well-managed and genuinely cared for. The atmosphere is always quiet and peaceful -- exactly what you want when you have a family. We always felt completely safe, and our kids had a great time enjoying everything the community has to offer. It truly felt like a place where families thrive. The grounds are immaculate. No matter the time of year, the landscaping and common areas were always clean, well-kept, and inviting. It's the kind of place you're proud to call home. Maintenance deserves a special shoutout -- any time we submitted a request, it was handled promptly and professionally. No long waits, no excuses -- just fast, quality work every time. If you're looking for a safe, clean, and family-friendly community in Murrieta, Sonoma Mapleton Apartments on Mapleton Ave is absolutely worth checking out. We highly recommend it! read more

Let me start by giving a few reasons why, if you're in the area, you should make Sonoma at Mapleton Apartments your home and only your home: 1. They have THE best customer service out there (Brittany, Shannon, & Jeff; also, the maintenance team). They're extremely nice and helpful. 2. They have the best prices per square foot (including the garage you get). 3. They have the best quality homes for their low prices 4. You get a free garage. Other apartments you have to pay over $100 just to get one. Honestly, I could go on. I've shopped around at pretty much every apartment home in Temecula, Murrieta, Menifee area, so I'm speaking from in-depth experience when I say that Sonoma is the best. I've never had any issues... Lastly, if you're looking for a nice, peaceful home for you and your family or for yourself I would highly recommend this place. read more

Hi I have lived at Sonoma @ Mapleton with my young daughter for over 4 years. I love how quiet it is here. The community is great. The grounds are pretty. The apartments are lovely. I love living in a gated community it feels safe. I love how when you need anything attended to they are right there. The management here has changed but only for the better. Not that it was bad before it wasn't. But the new management team is awesome. They are always there with a smile on their face always cheerful and ready to help. It is really nice to be in such a positive atmosphere. I plan on making this my home for a long time I love the schools the people its really a nice place to live. So if you are looking for something nice, pretty and quiet I would recommend Sonoma @ Mapleton. read more

We have lived here for 7 years and have enjoyed it everyday. We have had several minor problems that were fixed in a very reasonable time but the most critical was when our key got stuck in the lock and wouldn't open the door late at night. We called in the problem and had our maintenance man who lived on site, was at our door in 15 min. He had to remove the entire lock and put a new lock in. We were in our apartment within 40 minutes. The front office is always there to help when ever we need it. They're friendly and professional at all times. We've thoroughly enjoyed our stay here at Sonoma Apartments immensely, a beautiful and friendly place to live. read more

Rented here after we sold our home and could not purchase another yet due to Covid shutdown. Our year here was a positive experience-- rent was competitive, and we enjoyed walking through the quiet, beautiful grounds (trees and singing birds galore) and our spacious apartment. The large balcony patio and attached garage were huge bonuses. It was a pleasure to interact with manager Amy A., Briana S., and team, who always went over and above with their prompt attention to handling any requests or repairs with friendly professionalism. We enthusiastically recommend Sonoma at Mapleton in Murrieta. read more

I've been living here for a few weeks and I already love it. From the get go Briana has been extremely helpful, friendly, and made me feel at home. I had so many questions throughout the process and she was always available and willing to listen. She is a big reason I chose to live here! Gina is so kind and always greets people with a smile when you enter the office. The maintenance staff are on top of it and truly care. The grounds are peaceful, clean, and well-maintained. Very dog (and people) friendly. I would give 100 stars if it was an option- can't say enough good things! :) read more

I used to live here and I would tell ANYONE not to lease here. Shannon & Brittany don't care. At first they are helpful. Once they get the check, thats it ! They charged me for random things after I moved out. They cant talk to you if they have problem they simply put a note in the door . Jeff is alright , more helpful then those two bitches, that's fursure. My stay here was really not all that it seems to be. Please you guys, lease somewhere else where you'll feel more welcomed. read more

Best place I've lived in so far. The complex is extremely well kept and you can't beat the price for the area. I'm always aware of move out costs complaints when I read reviews and i can tell you first hand Sonoma was great. I had to break my lease and I still got money back from my deposit. MIND BLOWN. Sonoma is amazing and is the absolute best complex in the area. I'm still pretty upset that I had to leave :( read more

I moved into Sonoma at Mapleton a few months ago, and it's been my first apartment experience. I couldn't be happier! The team--Amy, Briana, Gina, Chris, and Blake--has been absolutely fantastic. They're always helpful, friendly, and make the community feel welcoming. Overall, I'm very happy with my experience here and would highly recommend Sonoma at Mapleton to anyone looking for a great place to live! read more

We have recently decided to renew our lease which was something I wasn't going to do but in the past 7 months the property had been getting better. There a lot less dog poop.but what really got use to stay here is the type of service i get from maintenance if i have a maintenance request Alex does it that same day if not the next day. But if it goes to the next day jeff will call to let us know read more

This place is littered with dead snails, dog shit, dead worms, bird poop, black stains, chunks out of the concrete, and uncaring management who refuses to fix these problems. Brittni Best claims there's nothing they can do to clean or fix these issues, even though the apartment complex brings in about $400,000 per month, and a pressure wash is $400, 0.01% of monthly revenue. read more

The office personal are always there to help you, with a smile on their faces. Along with them the repair workers tend to be as quick, and efficient as they possibly can. For the most most part friendly, helpful, considerate, and welcoming neighbors. During the summer the pool is a nice way to cool off and have a bit of fun. Highly recommend checking out these apartments. read more

I want to thank the wonderful Staff at Sonoma at Mapleton, the office staff is wonderful and maintenance staff is great to work with along with the landscapers who keep the grounds looking beautiful. I have lived here for over 4 years and in that time i have never had a complaint. All of the crew are extremely good and professional. Dr Don Gregg read more

Lived here since March of this year and am so glad I found this place. It's quiet, safe, and beautiful here. The apartments are bright with a lot of natural light and features. The staff are very friendly and responsive. Maintenance is always quick and efficient. There is often a wait list but so worth the wait. read more