Bought this recently at Petaluma cutlery. I usually buy online, but I wanted to support a local shop. I didn't go online and price compare, but I assumed they were not price gouging. I paid close to $100, later I checked Amazon and it's going for $23! Never buying from these guys again read more

Sonoma Cutlery - Petaluma - Knife from Petaluma cutlery - Appliances Near Me - Petaluma, California

What a great find in Petaluma. They have literally every kind of knife and cutlery that you could ever need. I stopped by to pick up an oyster knife but I think I want to come back and just ask for a tour before buying a new knife that I never knew existed but would forever change my world. read more

One of the few cutlery stores around. They are knowledgeable with all of their products and will recommend a knife that best suits your budget and needs. We bought a great Japanese knive and we totally love it. They offer free yearly sharpening to any knife they sell you! Love this place! read more

Our vintage embroidery scissors weren't doing the job so I took them into Sonoma Cutlery. Picked up the pair just a few days later and the price was right. They little scissors are now working and cutting as they should be. Never been in the shop before and now I know they sell more than just kitchen knives. They have a little bit of everything and the staff are super helpful. Worth a visit even if you don't need sharpening services. read more

Sine I couldn't leave a google review, I will leave a yelp review. STAY AWAY FROM THIS BUSINESS. I came here during the summer to look at some pocket and kitchen knives. This place has many brands to choose from which is nice. However, if you price compare online through some of the brands offered you will find everything is marked way way up to maximize profits. This place doesn't honor when the companies have products they sell online are on sale. They refuse to sell the same item in the store for the companies online sale price. Do your research before coming here and getting screwed out of money. Not to mention the day I came in there some guy in there claiming to be the owner. Her was completely irrational in behavior. Covered in dog hair and honestly looked homeless. Personally watched him mess up what looked like a nice window display to place a political sign in the window of running for mayor or something for San Francisco. Frantically walking up and down the sidewalk treating people Who weren't in the store like they were peasants and below him. Told anyone who he could yell at that the store is bankrupt. There are many other well reviewed companies online who sell the same pocket knives at a better price. Not to mention this place has dingy walls and nasty stained carpet. The free sharpening service they offer for kitchen knives isn't worth it if you're paying way over the price for them. The only nice thing is being able to hold the knives in your hand. Do your research before buying over priced items from here. Go in hold the knife and leave to buy it online. Better price and I can only assume probably better return policies and no disheveled owner treating people like trash. This place makes its own inflation prices to take advantage of people who don't know better. Buyer beware and take your business elsewhere. Was in town for a family reunion dinner tonight and noticed it's all covered in news paper. Not surprised. Hopefully a place goes in there that doesn't jack prices up just to make an extra buck of the locals and anyone else. read more

This shop is great. I lost my Chris Reeve's Sebenza under about 1000 yards of earth a couple of weeks ago so I've been in the market for a new everyday carry knife. I hate buying online as there is no tactile feel without handling, which is so much of the experience with such a critical personal tool. The girl at the counter- Rayna- said hello and asked if she could help, but was respectful of my desire to just look for a bit and left me alone. After about 10 minutes when I was ready, she came over and spent about 45 minutes with me while I hemmed and hawed and went back and forth over about 20 different makes and manufacturers. I handled (and re-handled) a ton of knives trying to be sure. Besides being extremely patient, she was VERY knowledgeable about all the products and clearly had a love and passion for knives. I ended up walking out with a Benchmade mini Osborne. It wasn't an easy decision to make, but I'm very happy with my purchase. I also found another knife there that I'll be back for shortly! The service was great, they're a local company and not a giant online corporation, and you can see and handle the products they sell. Most importantly- - they care. What more do you want?? When I checked online later, the price was within a few bucks of online retailers. I'm so happy I made the time and went down to Petaluma and bought local. A happy customer. Thank you Rayna and Sonoma Cutlery! read more

Update 4 years later... Still a shitty, overpriced store. Here is a list of great online retailers for your knife purchasing needs: BladeHQ.com Knifecenter.com GPknives.com SMKW.com DLTtrading.com Indianaknives.com Buy from any one of these places and you'll be way better off than Sonoma cutlery. read more

Petaluma has everything, including a cutlery store where the proprieters give you stand up comedy along with your purchase! Our hosts in Petaluma were gifted a full halibut, but they had no knife with which to scale and clean it. Lo and behold, Sonoma Cutlery had a wide variety of knives appropriate for just such a task! We also purchased an oyster knife. A quick browse in the store revealed a variety of items, such as baking supplies, hunting knives and switchblades. read more

A nice shop with wide variety to knives, however not the best costumer service. Went in there on a Sunday for knife sharping, the store was packed! With no particular order, people were just standing around hoping to be helped. There were no, thank you for waiting we will get to you soon or any system at all for the people waiting. Anyway, not a huge deal. My bigger disappointment is the quality of their knife sharpening service. Two of my knifes had a little bend at the tip when I dropped them off. one came back without the tip at all and the other came back still bent. The worst one was the bread knife. The waves on the knives came back half way gone! I know it's a free service and all but with their high price, I'd rather buy it cheaper else where and pay to get the knives sharpened by people who cared about doing a good job. read more

They have a great selection of high end knives and kitchen implements and the prices seemed reasonable, but their service left much to be desired. I purchased 3 knives there for a total of over $300. After a few days I decided that one of the knives was not what I wanted. Luckily, my receipt advertised that returns are accepted within 10 days of purchase. Great! I went down with the knife to be returned, original packaging, and sales receipt, and they informed me that the knife was not returnable as it had been used. The return policy on my receipt did not specify that only unused knives may be returned. I asked to see their return policy that specified this detail, and they told me that this condition was not printed anywhere but that they were going to add it going forward. The clerk was rather rude, and questioned me why I expected to return a used item. I informed him that nearly every other store I shop at accepts returns of lightly used merchandise, and those which do not clearly state this fact at the time of sale. Again, I asked them to accept my return, in full compliance with their own policy. Again, they refused. Repeated calls to the store's owner were not returned. I ended up filing a compliant with my credit card company, and the credit card issued me a full refund. I got to keep the knife for free, which I guess is okay. I still would rather have returned it, but that was not my choice. The whole point of going to a local store is for exceptional service. To this end, Sonoma Cutlery was a major disappointment, and I will not return in the future. I plan on purchasing future knives on amazon or at Macys where I know return policies will be clearly published and followed. Not to mention, Amazon has much lower prices than Sonoma Cutlery. I urge Sonoma Cutlery to remember that their customers are what keeps their business alive, and in a small town such as Petaluma, these types of bad experiences spread far and wide. I made a good faith effort to resolve the situation, and the store owner and employees were completely unwilling and unable to work with me. Save yourself the trouble and buy your knives elsewhere. read more

Once you step over the line into professional grade cutlery, you'll never go back to anything else. You'll wince at the prices, but cooking will be so much more enjoyable. Yeah, you can get Shun, Wusthof, and Henckels at your neighborhood Williams-Sonoma, but why would you if you can get to this gem of a cutlery store? They also carry other lesser-known but superior lines. This shop, located in the non-descript Codding Town Mall is great. They have hundreds of knives: utility, kitchen, hunting...even samurai swords with a sign underneath that says, "Yes, people do buy these," and more. I purchased a ceramic Kyocera knife. I've never owned a ceramic knife and I was curious to try one out. Since I cook a lot of vegetables it seemed like a logical choice. It is seriously thin and extremely sharp. It will hold an edge for 5 years or more without sharpening and was a great value for $70. I also picked up a 12" steel for sharpening my Shun slicer. I searched for a 12" at Sur La Table and several other specialty cookware stores and couldn't find anything other than a 10". The mother of the current owner, who was working when I went in, was extremely knowledgeable and was very happy to tell me the advantages and differences in several different choices before I decided on my purchase. Throughout the years, she's owned pretty much every single kitchen knife they carry. There are subtle but distinct differences between European and Japanese edges, materials and handles. If you love to cook, take it up to the next level and splurge on a good knife. You'll have it for the rest of your life! read more

This locally owned cutlery store is where it's at. The people behind the counter are friendly and knowledgeable, and genuinely interested in making sure you get the right knife. I've purchased knives, knife rolls, sharpening steels, and other kitchen gadgets here as well as glowsticks and a few other random items they carry. I've also had them refurbish two knives; an old japanese cleaver I found in my grandparents drawer, and a favorite Chroma of mine than inexplicably got a ding. I believe that work is done offsite, but it is always done quickly, and at a reasonable price. $4 dollars for a sharpen, and $9 for a refurbishment. Additionally, they offer an industry discount which is always nice. I would never pick up a knife at a Sur La Table with a store like this in town. More knowledge, more interest, and a much larger selection. read more

Super service ....great selection! I look forward to my next visit. Thanks Sheila read more

We were checking out the carving knife. One of the well adjusted and charming staff members sidled up silently behind us. We asked if that was indeed a carving knife. He said, "Yeah. It's for carving large roasts and turkeys and...other things." "Like what other things?" I asked. "Like um..." We didn't stick around the for the answer, bought our knives, and left. It's an experience. read more

The products seemed great. But the service sucked. Right when I entered the shop I felt unwelcomed. After asking the woman if she had any other kinds of the certain knife I was looking at she sarcastically replied saying yes but didn't offer to show me the other ones. I felt like I was a hassle and as if she were upset I even stepped foot into the shop. Lastly, after spending $50 on one knife, I saw that online it was being sold for only $25. Bad customer service and even worse prices. read more

They have competitive pricing for knife sharpening. Bought one knife here and it's great!

I went to Sonoma Cutlery to return a switchblade corkscrew I purchased a few months ago. The nice young woman minding the store informed me that the manufacturer preferred for customers to deal with them directly. No problem except the company was in Italy. She provided me with the email address and I sent an email along with a picture of the broken device. After two weeks passed with no reply I went backe to the store and spoke to the owner. He offered no assistance nor he offer a replacement or a discount on the new item. The steel shanked corkscrew that was said to be a life long tool cost $24.95. The total cost of poor customer service is actually the price of a pair of sewing shears and a set of knives I had already reviewed and was ready to purchase. Think twice before making a purchase here. They do not stand behind the products they sell. Very sad and very short sighted.. read more

The customer service here is the worst I have ever seen. They don't call you to let you know your knives are done being sharpened. They are extremely rude! They take forever to work on your knives and when you call a week later to check up on them they can't find them. The only reason I gave one star is because my knives were sharpened well. I've gone to them for years and nothing has changed. Officially done with this place! The older lady when we walked in was really nice. She helped us to find the person to get our knives back. But the lady behind the counter was really rude, snotty and was more interested in talking with her friend than helping a customer. She obviously doesn't give a crap about customer service. I miss the cutlery shop from the Santa Rosa mall. That one was actually good! Don't go here. Save yourself the embarrassment. read more

This knife sharpening shop is excellent!!! Great service, high quality, reliable and reasonably priced for what you get. I will be coming back for any knife sharpening needs in the future! read more

Many years ago my teenage son broke 1" off the tip of my boyfriend's expensive Sabbatier butcher knife. My boyfriend loved the knife so much that he's used it all these years (meanwhile complaining about my son!!) It occurred to me that maybe it could be repaired, so I called several places which quoted very expenisve rates or said it couldn't be fixed. Then I happened to call Sonoma Cutlery in Petaluma. They repaired the knife beautifully for the unbelievable price of $9!!! Who does anything for $9 these days? I'm so excited to have found Sonoma Cutlery. read more

Helen is awesome! I stopped by as I collect pocket knives. So glad I did! She is extremely knowledgeable and a delight to chat with about cutlery. I picked up a nice Kershaw knife. If you like cutlery, check out this shop! read more

If you love beautiful knives of all kinds and quality, well selected kitchen utensiles and supplies, you'll really fall for this place. When you step in, the wall and cases of kitchen, hunting, and utility knives will catch your eye. They really do carry the best. From tiny pocket knives to machetes and large butcher knives, you'll find what you need. Shears, pruning tools and quality scissors are also available. But, they also carry a small but very well chosen selection of fine utensiles -- most of which you will NOT find at target. Ball whisks, full line of microplane, garlic presses, veggie peelers etc etc. These are the kind of tools you need to buy once, or twice in your life -- if you select well. Never fear, Sonoma Cutlery has selected for you. read more

This is an amazing store. Not only can you purchase knives at Sonoma Cutlery, but they have an amazing selection of kitchen accessories and top of the line Scanpans. I have purchased many items at Sonoma Cutlery, but most recently I purchased some of their Scanpans and I have to say that I just love them. These are the best pans that I have ever owned. Dylan, Celeste and everyone at Sonoma Cutlery are very knowledgeable and work very hard to answer your questions and help you purchase the perfect item for you. And, this is also the best place to have your knives sharpened. Petaluma is so lucky to have Sonoma Cutlery in town! read more

The place to go for a friendly discussion and compelling understanding for improving our cutlery. Even if you are not in the market for a knife, you may be surprised what you can learn from stopping in this store for a conversation about kitchen cutlery. They are extremely knowledgeable about knives, the type of steel, how to care for them, which type is most effective for a specific action, and they have a broad selection of reasonably priced knives. We were visiting the adorable town of Petaluma and were fortunate to have walked into Sonoma Cutlery searching for tweezers and a small knife to remove several splinters from my wife's hand. Not only did Helen help pick out a simple razor blade, an extraction knife, and narrow tweezers, but she sat down with my wife to methodically extract all the rather large and small splinters. We then had an engaging conversation with Helen and her daughter about what they use in the kitchen and we ended up purchasing a much needed and amazing vegetable cutting knife (flat, narrow edge for better chopping than our large curved knife we have been using) and a knife specific to removing meat from a bone. Stopping at Sonoma Cutlery was a highlight of our day and will improve our kitchen cutlery for years to come. read more

Knowledgable!!! The family owned business is full of the best of the best for your kitchen and beyond. Honest, and full of all kinds of information one should know about any product available. Personal service was excellent. I highly recommend this shop to anyone looking for quality kitchenware. Shop local! read more

I went to Sonoma Cutlery in Petaluma as I liked buying from the store they had in Coddingtown. I had a Mac chef's knife that needed sharpening. They did a great job. It came back as sharp as when it was new. At the same time I took in a Henckels 10" chefs knife that I couldn't get sharp. I had given up on it. The guy who does the sharpening took a look at it and explained that the knife needed to be reshaped and sharpened. Years ago I had tried an electric sharpener that was supposed to be OK for fine knives but I found it take too much metal away. Anyway, I'd sharpened the Henckels one too many times. The knife came back with a perfect shape for rocking when mincing and a it was sharp. I now like the Henckels again. Thank you read more

We have purchased several items here. From serial numbered benchmade knives, multi tools and various kitchen tools. We have always been given a great price and quality and service has been excellent read more

Excellent selection, knowledgeable staff, extremely accommodating. I just moved to the area and bought a couple of Wusterhauf knives. Amazing quality. Came back for a sharpener and the, I think, owner explained all about using the honing steel and taught me a lot. Excellent service, once a year free sharpening for the knives I bought. I'm sold, now I'll need some more Wusterhauf knives to fill up my knife block! Thanks for a great experience. read more

They quoted me $180 for an awesome knife then I went online and got it for $112. It was at my door in 2 days free shipping. What's with the $68 markup??? read more

I've bought 3 of my most recent folding knives here, as well as a small sharpening stone and a Surefire Defender LED flashlight. Very knowledgeable and great customer service. I purchase all my knives from them now, least of which because they're across the street from where I work downtown Petaluma. read more

Just got back from the Santa Rosa store. The proprietor was beyond helpful, it's rare to find someone more interested in getting me the service I need than making the sale. It's customer service like this that brings me back every time. read more

Went in to buy a swiss army knife that i had priced online at $80 I figured buy local right. At Sonoma cutlery it was $200. I said this price can not be right because I have been pricing at different places and the most I could find someone else charging was $140. I want to buy local but not if it is going to cost me an extra $120 on a swiss army knife. read more

As a restaurant owner, this is the best place for All your kitchen needs! Amazing knives and great prices! The owner is a sweetheart which is a huge plus!! read more

i went in today and received no service ... i suppose her computer was more important than us... read more

They were able to breath new life into my dull German kitchen knives and corrected an issue on two of the knives which was done previously by someone else. Great inventory. Helpful friendly service. I will definitely go back to this establishment. read more