It looks really nice on the outside. They make themselves out to seem like they are a high class restaurant serving an exceptional dinning experience, however that was not the case for us.
I'd been wanting to try this place out for a while, so we made a reservation because the last time we tried we couldn't just walk in. I was surprised when they were walking us to our table, because it turned into walking up a steep flight of stairs to a second level of the restaurant that was very small and felt like an abandoned island.
The server started off very nice and normal, however when I had explained that I was vegan and would just like a pasta dish, maybe with a plain marinara or just like an olive oil swopped out for the heavy cream, he looked very confused and asked a fellow server for some help. She was nice enough about it, and did try to suggest some things, but she also sprinkled in several times. "I'm not sure how slammed the chef is though" I wondered what the point of saying that was. Would they have honestly told a customer no? That they couldn't make the same exact pasta on the menu, but instead just throw olive oil on it? I had even written in the notes section of our reservation that I was vegan, and would just like a modified menu item. If that had been a problem, they should've contacted me to say that they couldn't accommodate me.
I was really grateful in the end because they ended up making a mushroom pasta cream dish for me and exchanged the cream for olive oil, and it was actually very tasty.
My problem comes with the fact that it took 45 minutes for our food to be delivered, and in that time even the bread we ordered didn't come out for about 20 minutes and we had to remind the server- I think he forgot. When he did deliver it, he only gave us a half loaf when we had asked for a full one. It was the saddest little half piece of bread I'd ever seen in my life. We were starving, and our server wasn't to be seen for a very long time after that so we gave up on asking for more.
It was so quiet up there, and our server barely came to check how we were doing. It seemed like all the other tables were being attended to so well, and we were just sitting up there like chopped liver. We even had to ask another server, to ask our server for the check.
The whole process took so excruciatingly long and it makes I wonder if I was being punished for having a dietary food request. I felt so uncomfortable there. I felt like an unwanted guest. I wanted to leave so badly. I won't be visiting again. I was very disappointed because I imagined we were going to have a nice time. read more