Quick responses and there when you need them. Even with just routine inspections they are very thorough. I had them come to test my equipment and make sure all was good before the summer heat and thankfully found an issue that was an easy fix and that would have cost me a ton of money if not for them finding it. I highly recommend using their services. read more

Very accommodating company, very fair pricing and was super quick to respond to our problem with our ac unit. Great pricing and ability to work with us on pricing was very helpful. read more

Soresen Air came out in July and in August of this year for no cold air. It was the August visit that was so particularly disappointing. The price for the visit was over a $1K with a note that the heater will not work with the newly replaced part. I asked what the replaced part was and it was Lennox 19V36 that costs about $230 on Amazon. I have no doubt their price for the part is even less. To be charged $800+ for labor and to be told that the heater will not work and that the entire condenser and furnace needs to be replaced for $12K+... just be aware! If you use Sorensen, be sure to get a second opinion. I did and that is making all the difference. read more

Brandon was very informative, and double triple checked on the AC unit after fix to make sure it was functioning properly. Excellent customer service! I really appreciated that he explained what he's doing and how it works like the condensation, the liquid tank, etc. He didn't mind taking his boots on and off either. Will highly recommend! read more

We are so happy to have found this Company. Michael came out and diagnosed our issue quickly. He was very professional and knowledgeable, a pleasure to work with. Their pricing is very reasonable and were able to set up an appointment quickly, even during a heat wave! We are very grateful for his prompt response. We will definitely be recommending Sorensen Air to others! read more

Replaced my ancient furnace and thermostat in a matter of hours! Coldest it's ever been here in Orange County and they had a furnace to me within a couple days. You could tell they had already planned and thought out the install process ahead of time. Super professional.. pleasure to work with and great prices! Thank you so much we are so warm now! read more

Sorensen Air is the BEST! I've been using Sorensen Air for many years and they never disappoint. They always arrive within a day of contacting them and always on time. They perform repairs either the same day or within a day or two if they need a part. I've asked them about replacing my AC a few times, but Kerry and Michael have kept my AC maintained and running with no replacement needed. Imagine my surprise when they talked me out of replacing my AC because all it needed was repair. Sorensen Air has helped me save money throughout the years. Thank you Sorensen Air! read more

Love this company, and their employees. Contacted them day 1 of an extreme heat wave when our residential a/c quit. They were at the house the same morning, and I'm a new for them customer. Knowledgeable, friendly, and efficient. No upselling, no B. S. Just fast professional service. read more

These guys are professional, reliable, and trustworthy. I've used them multiple time for A/C issues and they have always treated me well, and very fairly in pricing. Highly recommend . read more

Sorensen Air is the BEST! I contacted them for a second opinion after my warranty company sent out a shady company that determined my coil needed to be replaced without even looking inside my unit. I reached out to Sorensen Air based on a recommendation from a friend and I am SO glad I did. Mike Sorensen came over and did a thorough inspection and fixed my issue in less than 30 minutes. I'm am so thankful there are still good people in the world that provide service with integrity and excellence. Thank you Sorensen Air!! read more

Not the usual review because I have not used their air conditioning services. I was behind a Sorensen Air truck when something fell off the back and hit my car causing damage. I'm leaving the review because of how fast and how pleasant it was dealing with Mr. and Ms. Sorensen while getting the repairs taken care of. If they treat their customers half as good as they treated me, anyone would be lucky to be a patron of their services. I know I will be for my future air conditioning needs. read more

After reading the reviews here and on Nextdoor, I decided to call them. I was disappointed I had to leave a message. But, not longer than 15 minutes, Michael called and said they would have someone out to my house in about an hour. William came and fixed most of the problem. Said he would come back "tomorrow" with the motor. Mmmmhmmm, "tomorrow". Thought they would call and say they had to order the motor and would take weeks to get it and days more to get it installed! Nope! Micheal called this morning and said the tech would be here around 10 or 11 am. He was here! 11am!! I am writing this while our blessed air runs through the house! It's nice and cool... Call them! They are wonderful! I will refer them anytime! And nice too!! read more

We live almost 1000 miles away from our future retirement home. Brian covered every option and explained how inflation has affected both material cost and rising employee costs. His first quote for a 14 seer AC was $2200 lower than the estimate provided by our property manager. We selected an 18 seer (night and day from 14). Thanks, Brian! read more

I had all my old ducting replaced by Sorensen Heating and Air Conditioning and can't say enough great things about the company. Kerry and Michael are awesome and their crew was great. They are hard workers, honest, great value for the money and explained everything before, during and after. I would highly recommend Sorensen Air!!! read more

Fantastic service. William went above and beyond to repair my AC unit without having to replace it. He spent 2 hours working on it replacing some melted wires and some bad contacts. He charged me a very fair price for the repair and I am 100% happy. I will be calling Sorensen Air again for sure! read more

Thank you sorensen air for repairing my leaking coil.great job in riverside.Always answers their phone or promptly gets back.Does the job!!!

I searched the area and decided to go for a Family Business - Father/son and Mom doing office stuff. I had a 15 yr old heater acting up. Kerry, Dad, tried to make it last with some adjustments, said it could last a long time or croak in a day, but let's see. NO CHARGE. After awhile, the issue recurred. I needed a replacement. Kerry and Michael, his son came when few would, a few days before Christmas. Worked hours and I eavesdropped in from my home office. They really want it to be a super professional long lasting job! Both are gentlemen, and humble I might add. But, they know what they are doing, you can just tell. They had clear, technical explanations to my difficult questions. Gave me clear choices about which one to buy and why. I'm referring them to an adult fellowship I attend at Evangelical Free Church Fullerton because I'M IMPRESSED. read more

Hands down best AC guys out there! Reliable, trustworthy and friendly! They've "saved" us a few times in these horrible heatwaves. They are honest and I won't call anyone else. I use them at home and at the office. read more

Just had our house completely re ducted and a new A/C and furnace installed. Sorensen Air was AWESOME, very professional, clean, and punctual. I would highly recommend them! read more

Had three vents in bathrooms installed. Had some requirements (specific model of vent, Panasonic, very quiet, and a more powerful vent for one bathroom) that they worked with. They suggested an inline fan for the more powerful one, which was a great idea. Silent, since the fan was not at the air inlet in the bathroom. They know what they are doing, and were able to wire everything up with only one tiny piece of wall requiring patchwork. Also they cleaned my condenser unit and installed a noise blocking blanket around the condenser that I bought for free while they were here. Very professional and would use again. read more

One of my AC unit went out late Sunday afternoon. I called several vendors recommended here by people on our community FB page, 1 1/2 hours later,Sorensen Air was the only one that called back the same night and said they would send someone out the next day. Jared was the technician. Super nice and friendly. Highly recommended. read more

Today I had another GREAT experience with Sorenson Air Conditioning!!! We smelled something coming from the vents yesterday and notice our house wasn't as cool as usual. Placed a service call this morning, they were here by 1pm diagnosed the issue(s) in no time at all, had the part on their truck and BAM it was fixed. They are polite, clean and obviously knowledgeable. Ask for Missy or Kerri 714-482-0500 Been using and referring them to friends for years. I hope you don't need them but if you do... I cannot recommend enough!! read more

This is actually a 10 star review! Kerry the owner of Sorensen Air is probably the most honest HVAC contractor I have ever done business with. He has 30+ years of experience and his amazing work and work ethic is top notch. You can trust that he will give you a professional opinion, offer the best option and professionally perform the work required. No more and no less. Honesty is Sorensen's best policy. read more

We had two companies come out to repair our heater through our homeowners' insurance. Neither could do it. This took almost 4 weeks. A friend recommended Sorensen Air to us. They came out, accessed the heater, and ordered the necessary parts. Within a week the parts were in and they came out to make the repair. Michael, the repairman, was courteous and did a great job. He spent two hours not only making the repair but also making sure that the heater was working properly once it was fixed. He even noticed a gas leak in one of the pipes and repaired it. Michael told me his Dad owns the company. It's obvious that this is a family run business with excellent customer service. I would highly recommend them. read more

So, I moved into a new rental, and once again the AC died at the peak of summer heat. And once again, Sorensen took care of me. They do a great job and are so nice in the process - genuinely good people. Melissa and Kerry - thank you! read more

Don't call anyone else, been there... Melissa was responsive, helpful, quick, and on the ball. Just fantastic service and totally happy with their responsiveness and work. Thank you! read more

Could not be happier! Replaced 20+ year old central air conditioning system with new 5-ton American Standard system for my two level home. Very nice upgrade. 1.5 days of work with a four man crew, completed this date 18th October 2017. We have used this company before, but not for a complete overhaul. Each work event has been the same. Everyone shows up on time, the work is conducted with a smile and full explanations, and there are no surprises with respect to the initial estimate cost. This work event was a big undertaking for our home, but as usual, Sorensen Air Systems worked very professionally. I recommend anyone to use this company if you are worrying about the quality, cost and professional conduct of the company you wish to hire. read more