So far so good! Gearing up for a 7/3 trip and they've been very communicative and…read morepatient/accommodating to all of our changes regarding pick up time and group size. Looking forward to our event!

Reserving was fast and easy. I called one week prior for a day trip for my daughter's birthday for…read more4 hours and they were able to accommodate. Our driver was Maria. She was very kind and professional. The bus ride was smooth. She was very responsive and prompt at pick and drop off. We got the party bus for 5 adults and 8 children, cake and goodie bags. There was plenty of room especially for the kids to move around. Bus was very clean and cold water/sodas were provided. Maria also allowed me to add our own drinks to the cooler. Very easy to connect to Bluetooth to play music and control the lights inside the bus.

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

Great experience. On time and extremely professional. We left something in the car and they were…read morequick to help us get it back. I highly recommend.

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrived clean, everything was functioning and very comfortable to ride in!

While I don't have any prior experience on limousine services, these guys stapled a highly…read moresatisfying experience and set a high bar! Ryan was very easy and clear to speak to during the over-the-phone booking process and our driver Walter was a delight! Walter arrived on time and ready to provide a wonderful ride, he was very polite and accommodating during our round trip! The limousine arrives clean, everything was functioning and very comfortable to ride in!

Ryan, with 5 star, was very efficient. He called in a timely manner and submitted a written…read morecontract. Lastly, he was very friendly and concerned with our physical needs. My husband needs a wheelchair right now and he made a note to bring steps so he could get into the vehicle. I was very impressed with his thoroughness.

I was calling around in search of transportation services the day before prom, Dennis went above…read moreand beyond to offer solutions with great respect to the group's budget. Sincerely appreciate the top tier service. Highly-recommend Black Tie. Responsive and incredibly professional.

I booked two airport transfers using the online quote and booking tool…read more I received immediate confirmation emails for both bookings. The next morning I reached out via text and then email to add a stop -- not only was there NO response- when I got to my arrival airport there was NO messages from Black Tie and no waiting transport. I called them and they said in their system they were "requests" and they were NOT going to send anyone. See "confirmation of booking" emails attached -- these said they were both confirmed. They refused to do anything -- not even send a formally denial or cancellation to document that they no showed. If you want to actually have them show up and get to your destination, book anyone but Black Tie.

LAX pick-up, very easy, great car, all went very smooth. I highly recommend this company. Ivan…read morewas a fantastic driver, and very helpful and highly professional in his manner and dress. Thank you!

We had a fantastic experience. We traveled from South OC to LAX with a stop on the way. I am a very…read morenervous passenger. I asked our driver Jason to drive conservatively and he was awesome. I felt very safe and secure during the drive. I like the Elite technology as well. I received a 24 hour reminder text and a link to show me where Jason was on route to pick us up. Highly recommended!!

We were looking for a Hummer limousine to take my son and his 19 friends out for his birthday. I…read morespent a lot of time researching different companies using Google and Yelp and received several quotes. First Class was the company we ended up choosing not only because they offered a much better price, but their reviews online were excellent. I take my time to research people that I do business with and even if I have to pay more for better service I will do it. I worked closely with the owner Yolanda via cell phone and she was very responsive and great to work with. They arrived on time and took the kids to Mission Escape Room in Anaheim, followed by dinner at Lazy Dog Restaurant, and capped it off driving by Disneyland to waste some time. Our driver was Francisco and he was excellent. We would highly recommend First Class for anyone looking for a limo or a party bus. The previous company I used was an astonishing $500 more than First Class and the next close was $400 more. Our go-to for big parties or a night out will be First Class moving forward.

Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our…read moredriver was on time and excellent. Highly recommend!

Excellent service. Easy to book. Drive was great. Knew their way around the venue. Got us to the…read moreconcert with no issues. Driver was very polite and courteous. 5 star service.

Our experience with Want Limo, our bus driver Adolfo, and the customer service team was extremely…read moreupsetting. Although a tip had already been included, Adolfo repeatedly asked several guests on the bus for additional tip money. He also stated that he would not leave the property until he received more money. This made our guests feel scared, uncomfortable, and pressured. Adolfo also arrived approximately 45 minutes late, causing us to miss most of our cocktail-hour photos and ultimately delaying our wedding by about an hour. When I contacted the company, I provided receipts showing that he was late, but they initially claimed that I was wrong and that he had arrived 45 minutes early. After I sent a screenshot of Adolfo admitting that he was running late, they responded that they could now speak with me about the situation, but they never followed up. Based on our experience, I cannot recommend this company. The driver's conduct and the customer service team's failure to address our concerns added unnecessary stress to one of the most important days of our lives.

Ray was amazing he drove us Temecula winery's it was a blast he was very nice and great serviceread more

A+ all around. Reasonable prices, excellent service from owner Mike and driver Ray, clean and fun…read morevan. Made our night to see RUSH at Kia forum so much easier and FUN!

What truly sets LB Limousine Service apart is its exceptional attention to detail. Communication is…read moreoutstanding, the booking process is seamless, and Patrick consistently goes above and beyond to ensure every aspect of the experience is flawless. He was even able to accommodate last-minute schedule changes without missing a beat, which made a potentially stressful situation completely effortless. This service feels less like transportation and more like a first-class experience from start to finish. If you're looking for reliability, professionalism, elegance, and exceptional customer service, I highly recommend LB Limousine Service. They have truly set the gold standard for luxury transportation, and I wouldn't hesitate to use them again.

The person that picked me up called my a fat fucker. Not a good way to spend your money.read more