I had two problems that needed to be addressed. I had a fairly new toilet that hadn't been set…read moreproperly and was moving around the floor and leaking. Also, the cold water stopped working in my shower, making the shower unusable. I lost my husband this year and am never sure about what to do when things go wrong in the house, since I never had to address those problems in the past. I called 1-Tom and they made me feel completely confident about my choice. Right from the start, I liked the fact that they answered the phone and I didn't have to keep pushing buttons to get to the right person. I was told that they stood behind all their work and they would make sure I was satisfied with the outcome. Before Alex came to my home, I received a photo of him. He was confident and friendly and I immediately felt I was in good hands. Originally it looked like it was going to be a bad situation with the toilet and that the floor might have to be torn up. Alex showed me what the problem was and I could now see why the toilet couldn't be installed correctly in the first place. Alex called his boss and discussed what needed to be done. He was able to do it without damaging the floor, which was a huge relief. I trusted that 1-Tom did the best job possible for me while avoiding major repairs. I would definitely use their services again and recommend them to my friends.

Would highly recommend this company. I called and was able to get a plumber out to me within a day…read more They did a quote for me on a project to move the washer/dryer and create a new laundry room. In addition they fixed a few issues with our master bath shower head/handle and toilet. The company was really great, they sent me a bio and photo of the person who would be coming (which I appreciated for safety and professionalism), and the man who came was super knowledgeable, friendly and helpful. He also had some great suggestions and input on the project and location in the house, in terms of what's best to save money and simplify all the moving parts--which I really appreciated. Pricing was also good and very reasonable. Would definitely recommend them and also use them again going forward.

Needed an immediate replacement of my kitchen faucet, something that in years gone by I would have…read moredone myself. But with age and arthritis, getting on my back and then reaching above my head to work on the thing was a problem. Of less urgency, the operating lever was broken on the water supply shutoff valve assembly to my clothes washer. Connor, along with another tech, were here earlier than dispatch promised. They were both very polite. Two months ago I'd gotten some verbal (non-binding) estimates on the washer machine shutoff from independent plumbers. The price from Ray The Plumber's crew was slightly lower than I expected, and did not involve soldering. The price for the faucet installation was a little higher than I had expected, but after watching how long it took... the price was good.

We call them because we had an emergency the toilet wasn't flushing. They put in two overpriced…read moretoilets one worked fairly well and the other did not . We called them back three times to fix the toilet they said was clogged and they blamed my special needs son . They do poor work and they don't guarantee their products the customer service was bad and the person we spoke to was a little bit nasty. They do poor work and don't stand by their products I wouldn't recommend them for anything

The team at Gallett Air worked tirelessly to get my air conditioning system fixed and reliably…read morerunning. They were knowledgeable, professional and positive. They made it happened! The best and nicest group who cared about my home. I highly recommend this team/company for anyone who wants an honest team for your home.

It has been a blessing finding Galette Air Conditioning. Their integrity, honesty, customer…read moreservice, and genuine human touch are truly unbelievable. Not only will I continue using this company for my air-conditioning system, but I also plan to purchase a service contract for my heating system as well. I have already referred a close friend who was desperate to find a trustworthy company like this. I highly recommend Galette Air Conditioning to anyone looking for reliable and honest service.

Mary insisted that I needed a whole new faucet because they couldn't get the parts. She sent over a…read moremoron who didn't know what he was doing. He installed faucet which leaked again after a few days. They another moron to clear a drain outside. He put a hose in something which wasn't a drain without knowing where it went. Last straw when I spoke to her husband the owner about another leak he told me shower head needed to be replaced which involved knocking down a tile wall. My handyman fixed it in 45 minutes. They lie and then cheat. They put in a faucet which they told me was sigma which was actually a cheap knockoff. Stay away from this company. They are dishonest and incompetent.

Had an emergency leak in my home. Werner sent someone out the next day but would have same day…read more They honestly told me it would be considerably more for Sunday service which was nice. Showed up on time. Fixed what was requested and was very friendly. Needed follow up work done and they were prompt to respond. Would use them again for emergency or even needed work.

Do yourself a favor, and give this poor excuse for a business a hard pass. I called about a simple…read morejob to repair a radiator. The business owner himself came round and we discussed my options. He left by saying "I will be in touch with a quote" Nothing. Nothing for a few days, so I texted (his preferred method of communication). Still nothing, and the text was received at his end. If Mr. Ferme thinks it makes good business sense to have people take time off work, just so he can waste their time and not be man enough to get back to them, presumably because their small - but necessary - job isn't going to be profitable enough for him, then maybe he should read his other Yelp reviews... ALL 1-star.

so after months of dealing with the town of Islip JosephFerme Plumbing got the required permits to…read morechange out my water heater and save me almost $3000 compared to 2 other estimatesI got from well know Master plumbers in Islip, Joe doesn't always return your call but the bottom line he delivered! Job well done Joe, thanks for your honesty and professional Anthony Vaughan

They could respond when someone requests an estimate for work. Why do they put themselves on this…read moreapp if they don't want to respond?

Id ignore any recent negative reviews. Im a very critical and anal person. Kris is the same way…read moreand he will not leave the job done unless it's done right. That's something you can tell about him pretty quickly. Kris if you're reading - thanks for the great job on both filters.

Tech Vovany was professional, knowledgeable, responsive, respectful, and left a positive…read moreimpression. Our sewer blockage was frightening and he made us feel better knowing he could fix the situation. The cost was less than some others who gave their quote. Thanks Roto-Rooter Plumbing!

Yovany arrived and checked into the background of our kitchen sink clog issue. He was polite and…read moreinformative asking questions about the issue and informing us of what he was going to do and what the possible outcomes could be. Yovany then brought in the equipment and protection items for our kitchen area and started working on the drain. He informed us of the status as he went. It was a clog deep in the pipes and took a while to reach and clear. He went over how to use the enzyme clog prevention product in detail and did the first treatment for us. Yovany was friendly, informative, clearly knowledgeable and careful of our kitchen as he worked. We are very happy with his work and will ask for him for future work. Excellent job.

Terrible work. I had leaks in my bathroom he came and did something leak stopped, then less than…read moretwo weeks later the leak started again.

Jerry just left our house and we actually have heat in the bathroom!!!! This has been such a…read moreheadache for us and haven't had heat there for a while. We even had other companies look at it and they couldn't figure out the problem. Jerry was able to troubleshoot the issue and fix it all! So absolutely grateful it all works! Thank you Jerry!