I will tell you NEVER call this company. The Owner Ralph is very Arrogant. He has a HORRIBLE way of…read moredoing BUSINESS. I called him in July about a Hot Water Heater Replacement. I picked up the Hot Water Heater. He had a fit. The first thing he said is I won't guarantee the Hot Water Heater. I answered the company gave me a guarentee but you better guarantee the LABOR. He never gave me a PAID RECEIPT for the Labor. Might I also add when I told him I got the Heater myself he increased the LABOR. He never gave me a PAID Receipt, The man is a LIAR. Nobody should hire him.

Didn't show up at the scheduled time and never let me know. Ghosted me when I reached back out.read more

These guys are so professional, courteous and quick, it's almost unheard of. I've had them replace…read morea barbershop hot water heater, a kitchen faucet and a bathroom sink faucet, as well as take care of a slow shower drain. ALWAYS incredibly on the spot and making sure tubs, sinks and showers are draining, NOT your wallet. I don't know if teams vary by location, but I'm in the Port Jefferson area, and the guys that turn up are fantastic, they inform thoroughly and clearly, repair quickly and expertly, clean up meticulously and respectfully. Highly recommend!

Our kitchen sink was clogged for a week. VP did great job…read more They cleaned nicely after completing. This is 2nd time to get a service.

They installed a gas stove for me! Made appointment he…read moreshowed up and was very Neat and complete! Very Nice people! very fair pricing too

Thank you for a beautiful job ! My bathroom is amazing ;…read more Neat clean professional and kind Recommend this company 110%

L Richards plumbing repaired a radiator heater issue when call in emergency. Great job!read more

L Richards Plumbing was a great company to work with. They were the second out of three companies…read morewe consulted for the job. Our decision was made based on Gale who provided me with great customer service by answering my questions and concerns with such professionalism and patience. She had someone at our house within the hour to assess the situation at hand. That, someone, was Kenny. He assessed the situation and advised us that someone will contact us with a price. I honestly thought the leaks we had from our bathroom through the kitchen ceiling (already made holes in our ceiling) were going to cost us both our arms and legs. Gale called us back with a very reasonable and fair price for the work to be done. Which was to find the leaks, repair them and replace both our toilet and vanity. We agreed on the set price and scheduled for work to start the next day. Kenny showed up bright and early and on time with a mask on. He wore it at all times. He did all the purchases of materials needed, breakdown, repairs, and installations. What I was most worried about was the mess that I would have to deal with afterward. There was nothing much for us to do but to sweep a second time, wipe down, and mop because he cleaned up after himself, took out all the garbage, and took everything with him. That's including the old toilet and vanity plus the boxes the new ones came in. We were so impressed by that because the other companies told us we would be responsible for all of that. After the work was done, he advised us to call in immediately if we saw or heard any leaks. The only call I had to make was a "Thank you" one. I don't know about anyone else but from beginning to the end it was an amazing experience and a job very well done! We highly recommend their services to all and anyone we know! Thank you very much Gale and Kenny at L Richards Plumbing & Heating! If we ever need you again we will definitely give you a call.

WARNING: DO NOT HIRE! If you are an existing customer DO NOT ASSUME they are operating under the…read moresame business practices as in previous years. They do not disclose that they now charge you $175 just to show up! (Roto Rooter charges NOTHING for a consultstion). DEMAND a quote BEFORE they begin the work. DO NOT ASSUME they will assess the work, tell you the issue, how much theyll charge then allow you to decide if you want to move forward- as theyve done in the past. I own a multifamily property in BK but no longer live in the state. This company took advantage of this and performed work I never asked them to do then OVERCHARGED me for all of it. They also take it upon themselves to "fix" other issues they notice all in an effort to charge more. They assume most consumers are ignorant as to how much parts and labor actually costs. Tried to charge me $718 to REPLACE A FAUCET (NOT THE ENTIRE SINK) a faucet that I ALREADY PURCHASED. Stated they encountered "serious additional issues" while replacing it. If they found "additional issues" why not call me to let me know at that moment? Stated they took pictures then would send it to me. That made no sense like why take pictures? But okay waited for the pictures. Weeks later after I called back they said the "other" plumber who did the work deleted them!!!" MY husband reminded me he asked this plumber for an itemized bill because "hardware" and "parts" is hogwash! My tenants told me what they told them they did and it does not reflect whats on the invoice. 2nd why tell the tenants if I am paying you? Why not take MY call that day then tell me? Why send a bill 2 months after you left the property? Lastly, I had to pay other plumbers to come after them and fix the work they didnt! Now they are threatening to put a MECHANICAL LIEN on my property if I dont fully pay the BOGUS bill. Unscrupulous, price gouging! Now we have to go to court! Use ANY plumber BUT this one! Received FOUR different total charges...intially $1800, then $1500, then told dont pay anything via phone, then after I asked him to confirm that via text he texted $1100, then sent another bill for $1500. Absolute INSANITY!

I often prefer to YouTube repairs and not admit I need help. Or I call my landlord...I know my…read morelimits. After an entire morning of failed attempts to declog my bathroom sink, my wife reminded me that professionals actually know how to do it. We called and they were available that same day! Such a rare thing in NYC - rates were fair ($135 to snake it out - cash or check). He did arrive later than anticipated, given a 4-5pm window but didn't arrive until closer to 630pm - to his credit he accidentally went to a similarly-named street further away. All that aside, he was quick, efficient, and now I brush my teeth with the greatest of ease.

I had the washing machine evacuation pipe flooding my basement everytime someone was flushing the…read moretoilet or taking a shower. J came on a Sunday an hour after calling him. He was very nice and professional. He was able to fix my issue quickly and efficiently. I will definitely use them again next time I need a plumber.

Joe came out on a Sunday night to evaluate my sewage issue, and by Monday morning he was back with…read morehis crew ready to go. They replaced my sewage line before lunchtime and left my property in better condition than when they arrived. He originally quoted me a worst-case scenario, but once the job was complete, he actually charged less. That level of honesty and work ethic is hard to find these days. Joe is now my go-to guy for any plumbing needs.

Phenomenal, friendly, and fair cost services! They were quick to come help us, identified the…read moreproblem easily, super kind and friendly, and very good price.

Dan and his crew installed ductless ac units. Everything went great. Polite, clean and thorough…read more Highly recommended!

1-15/26 Dan was amazing he was able to make time on his busy schedule and with 3 minutes he already…read morefigured out the problem why I wasn't having heat through the house thru the radiators. He did a thorough check all over the house afterwards and waited in case something else wrong happened to arise. He was very reasonable and not trying to strong arm on the cost. I highly recommend his services to everyone. Thank you so much Dan now me and my Kids can be warm on this upcoming freeze over that we're gonna have this weekend and next week. God Bless you